Lync

What Lync does

Lync is a Fort Worth, Texas-based commercial water heating and water quality brand that operates as part of Watts Water Technologies' portfolio of water technology brands. The company designs and manufactures engineered domestic hot water (DHW) system solutions for commercial, institutional, and industrial buildings, with primary end markets in healthcare, hospitality, education, multifamily housing, government/military, office, and manufacturing/industrial.

Lync's product portfolio centers on three technology pillars. First, the Aegis line of CO2 (R744) heat pump water heaters — air-source (Aegis A) and water-source (Aegis W) — claimed as North America's first commercial CO2 heat pump water heaters, achieving COP of 5.0 or higher and delivering 170°F hot water at ambient temperatures as low as -4°F using a natural refrigerant with GWP of 1. Second, electric and hybrid storage systems including Bolt, Bolt Mini, LC-N, and LDX duplex stainless steel storage tanks (LC and A-TR models) emphasizing corrosion resistance without anode rods or linings, with warranties up to 25 years. Third, the WQ Series of water quality systems — WQ-AS (anti-scale + UV), WQ-RS (reverse osmosis, up to 172,800 GPD), WQ-SF (water softening), and UV-H (Crossfire 360-degree UV with 6-log Legionella inactivation) — plus the DigiTemp Jr digital mixing valve with BACnet/Modbus building automation integration.

Commercially, Lync generates revenue primarily through hardware sales of pre-assembled engineered systems, distributed via a direct field sales representative network, factory-authorized service technicians, and channel partners across the US and Canada. The Engage Solutions offering provides turnkey project management from site evaluation through installation. Pricing is quote-based and not publicly disclosed; utility rebate programs in the US and Canada serve as a demand-generation channel. Notable customers include the U.S. Department of Defense (via GTI Energy Inc), Hawaiian resorts, Bay Area hotels, healthcare and educational institutions, multifamily developments, and aerospace manufacturing facilities.

Name

Lync

Legal name

Lync

Website

https://lyncbywatts.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Lync, a brand within Watts Water Technologies, designs and manufactures commercial domestic hot water systems — including CO2 (R744) heat pumps, electric storage tanks, and water quality solutions — for healthcare, hospitality, education, multifamily, military, and industrial customers across North America.

Ownership category

akta.pro rank

Product category

Commercial Water Heating Systems

NAICS

Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415), Heating Equipment (except Warm Air Furnaces) Manufacturing (333414), Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585), Heating Equip, Except Elec & Warm Air; & Plumbing Fixtures (3430)

akta.pro primary industry

Heat Pumps (Air/Water/Ground Source) (IMAHAKAF)

akta.pro secondary industries

Heat Pump & Smart HVAC Controller Integration (HSAOANAD), Commercial Water Heater & Boiler Service (HSAOACAJ)

Keywords

• Commercial hot water systems
• CO2 heat pump water heaters
• Water quality solutions
• Electric storage water heaters
• Domestic water heating equipment

Headquarters

HQ city

Fort Worth

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Marketing or Sales, Personnel, Operations

Revenue model

1. Commercial Equipment Sales: Lync generates revenue through the sale of commercial hot water heating equipment including CO2 heat pumps (Aegis A, Aegis W), electric storage tanks (Bolt, Bolt Mini), water heating systems (LC-N), storage tanks, water quality systems (WQ-AS, WQ-RS, WQ-SF, UV-H), and accessories. Products are sold through field sales representatives and channel partners to commercial customers.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels9 records

Core offering

Lync designs, manufactures, and sells complete, pre-engineered commercial domestic hot water system solutions, anchored by its Aegis CO2 (R744) heat pump water heaters and complemented by electric storage tanks, duplex stainless steel storage tanks, digital mixing valves, and an integrated WQ Series of water quality solutions (anti-scale, UV disinfection, reverse osmosis, and softening). The offering is sold as fully integrated systems that combine high-efficiency heating, water treatment, and precise temperature control for commercial and institutional buildings.

Product overview

Lync provides complete, engineered domestic hot water system solutions that combine multiple technologies into integrated, pre-assembled systems. The product portfolio centers on Aegis CO2 heat pump water heaters (Aegis A for air source, Aegis W for water source) which provide high-efficiency heating using natural refrigerant R744. These are complemented by the LC-N water heating system and Bolt/Bolt Mini electric storage tanks for versatile heating solutions. Lync's WQ Series addresses water quality through WQ-AS (anti-scale and UV), WQ-RS (reverse osmosis), WQ-SF (water softening), and UV-H (disinfection) products. Storage tanks (LC Model and A-TR Model) support system integration. Accessories include DigiTemp Jr digital mixing valves. All components are designed to work seamlessly together, reducing planning and installation time while delivering superior safety, energy efficiency, and water quality.

Differentiator

Problem solved

Functional benefit

Brands

• Aegis: CO2 heat pump water heaters - includes Aegis A (air source) and Aegis W (water source) models.
• Bolt
• LC-N
• WQ Series
• DigiTemp Jr

Products and services

• Aegis A Commercial CO2 (R744) air-source heat pump water heater producing hot water up to 170°F at air temperatures as low as -4°F with no supplemental heat and achieving COP of 5.0 or higher. Sold to commercial and institutional building customers seeking energy-efficient, low-GWP domestic hot water.
• Aegis W Commercial CO2 (R744) water-source heat pump water heater producing hot water up to 170°F at source water temperatures down to 18°F without supplemental heat and capable of simultaneous cold and hot water production. Sold to commercial and institutional building customers.
• LC-N Fully engineered, pre-assembled domestic hot water system solution combining high-efficiency water heaters (399-1000 MBH) with precise digital tempering valves and AquaSolve anti-scale technology. Delivers up to 96% thermal efficiency with N+1 redundancy. Designed for commercial buildings needing a single, integrated hot water plant.
• Bolt Versatile electric storage tank water heater constructed entirely from LDX duplex stainless steel, usable as a building recirculation heater, full system backup, or standalone heater. Features optional outdoor Rhino Lining coating and a 25-year warranty. Sold to commercial customers.
• Bolt Mini Compact wall-hung electric water heater with 12-54 kW power range, up to 276 GPH capacity, and 70 GPM flow rate, featuring LDX duplex stainless steel construction and a 10-year heating chamber warranty. Integrates with Aegis heat pumps via Modbus for electrification-focused commercial applications.
• LC Model Storage Tanks Duplex stainless steel storage tanks for indoor or outdoor installation in 250-1000 gallon capacities with R-22 insulation, integral inlet diffuser for thermal stratification, and optional Rhino Lining outdoor coating. Sold as components of commercial domestic hot water systems.
• A-TR Model Storage Tanks Indoor-only duplex stainless steel storage tanks in 125-3000 gallon capacities with R-12.5 insulation meeting ASHRAE 90.1, sold exclusively when ordered with Aegis heat pump systems.
• WQ-AS Multi-barrier commercial water quality solution integrating AquaSolve scale prevention via media-assisted crystallization, sediment cartridge filtration, and UV disinfection achieving 6-log reduction of bacteria including Legionella. Available in 40, 70, and 100 GPM configurations; IAPMO R&T certified to NSF/ANSI/CAN 372.
• WQ-RS Commercial reverse osmosis system that purifies water by reducing dissolved solids, available in configurations producing 3,600 to 172,800 gallons per day. Features digital controller, fiberglass reinforced plastic membrane housings, and low-pressure switch with auto restart.
• WQ-SF Sodium-regenerated commercial water softener using ion exchange resin for hardness reduction, available in Twin Alternating or Progressive Flow configurations with metered control valves and flow rates from 25-300 GPM, reducing soap consumption by up to 50%.
• UV-H Advanced commercial UV disinfection system using Crossfire Technology with 360-degree UV emission and a two-lamp reactor design, treating water with hardness up to 50 gpg and iron up to 3 mg/L without softeners. Configurable for potable, reuse, and wastewater applications up to 100 GPM with 6-log Legionella inactivation and automatic self-cleaning wipers.
• DigiTemp Jr Commercial digital hot water master blending system providing fail-safe temperature control within ±2°F of set point in compliance with ASSE 1017, with thermal sanitization mode for pathogen mitigation, BACnet MS/TP and Modbus RTU connectivity, and a 3.5-inch touchscreen. Available in four sizes covering 23-125 GPM.

Quantifiable outcome

• COP of 5.0 or higher (vs 1.0 theoretical max for gas/electric resistance)
• +5 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

One partnership is on record.

• GTI Energy InccoreImplementation/ SI/ Consulting PartnerGTI Energy Inc was awarded a U.S. Department of Defense contract to install Lync's Aegis A CO2 heat pump water heaters at military bases Fort Gregg-Adams in Virginia and Fort Moore in Georgia. This partnership supports DoD's initiative to reduce its $4 billion annual energy expenditure across 300,000 buildings on 500+ bases.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Trane Technologies: Global HVAC manufacturer with commercial water-heating offerings integrated into broader mechanical systems. Comparable end-customer overlap (commercial buildings, healthcare, education) but heat-pump water heating is one line within a much larger commercial HVAC portfolio.
• Carrier Global: Global HVAC and refrigeration incumbent serving commercial buildings with chillers, heat pumps, and integrated DHW systems. Adjacent competitor as commercial electrification drives convergence between HVAC and water-heating product categories.

Direct peers

• Rheem: Major commercial water heating manufacturer offering Rheem-Hussmann and Rheem-Ruud lines for institutions, hospitality, and multifamily. Comparable product breadth (gas, electric, heat pump), similar commercial GTM via reps and distributors, and overlaps with Lync in vertical segments.
• Bosch Thermotechnology: Manufacturer of commercial and residential heating/hot water systems including heat pump and condensing solutions. Directly competes with Aegis in commercial heat-pump DHW and serves the same European-style engineering-spec channel.
• Navien: Commercial and residential manufacturer of condensing tankless water heaters and combi-boilers. Comparable technology positioning (high-efficiency condensing), overlapping plumbing-channel GTM, and serves similar multifamily and hospitality retrofits.
• A. O. Smith: Largest North American manufacturer of commercial water heaters and boilers, including Cyclone MXi and Conservationist lines. Directly comparable as a commercial-grade DHW competitor serving the same plumbing-contractor and specifying-engineer channels with overlapping healthcare, hospitality, and education accounts.
• Heat Transfer Products (HTP): U.S. manufacturer of high-efficiency commercial boilers, water heaters, and hydronic systems. Comparable commercial-channel approach, complementary product line-up (especially for multifamily and institutional accounts), and overlaps with Lync's LC-N and Bolt lines.
• Rinnai: Manufacturer of commercial tankless water heaters and condensing heating solutions. Direct competitor in the commercial DHW space, particularly for hospitality, multifamily, and foodservice applications where on-demand and high-efficiency systems are specified.
• Bradford White: Commercial and residential water heater manufacturer with strong U.S. plumbing-wholesaler distribution. Comparable product portfolio (gas, electric, heat pump commercial water heaters) and overlapping institutional and hospitality customer base.

Emerging players

• Sanden International: Japanese manufacturer specializing in CO2 (R744) heat pump technology for water heating and commercial refrigeration. Strong technological overlap with Lync's Aegis platform and an emerging North American commercial presence through partnerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Lyncbywatts
• Facebookfacebook.com/LyncByWatts
• LinkedInlinkedin.com/company/lyncbywatts

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lync