City of Madera

What City of Madera does

The City of Madera is a municipal government incorporated in 1907 under California state law, serving a population of approximately 66,000 residents within Madera County, California. It operates through a seven-member elected City Council (Mayor plus six district representatives) with City Manager Arnoldo Rodriguez as chief administrative officer and a workforce of 261 employees. The City delivers the full range of essential municipal services — water and wastewater utilities, solid waste and recycling collection, public transit (Madera Metro fixed-route and Dial-A-Ride paratransit serving ~110,000 annual riders), police and fire protection, parks and recreation, senior services, building and development permitting, airport operations (MAE), and economic development programming.

Core operational assets include 200+ miles of water distribution mains serving 15,000+ customer connections, 19 municipal wells each producing 800–1,200 gallons per minute, and a wastewater treatment plant processing approximately 5.15 million gallons daily against a 7 MGD permitted capacity. The City launched a redesigned official website in October 2025, built in partnership with civic technology firm Govstack, providing mobile-responsive access to utility bill payment, service requests, permit applications, and public records. The digital platform serves as the primary hub for citizen engagement, supplemented by active social media presence across Facebook, Instagram, Threads, X, YouTube, and LinkedIn.

The City is funded through a combination of property and sales taxes, utility fees, state and federal grants (including American Rescue Plan Act funding), and bond issuances. Major recent capital investments include a $22.5 million street repair program (FY 2026 budget), a $10.3 million wastewater treatment plant upgrade, a $6.4 million water main replacement, and a $1.9 million Fairgrounds Lift Station upgrade. The City has also actively pursued federal and state legislative appropriations, securing $57 million for Madera Community Hospital reopening, $2 million for Avenue 13 sewer rehabilitation, and $1.6 million in combined state funding for Lions Town & Country Park trail improvements.

Name

City of Madera

Legal name

City of Madera

Website

https://madera.gov

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

251–500 employees

Short description

The City of Madera is a California municipal government incorporated in 1907, serving approximately 66,000 residents with utilities (water, sewer, solid waste), public transit, police, fire, parks, and development services through a 261-employee workforce and seven-member elected City Council.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Sewage Treatment Facilities (221320), Urban Transit Systems (48511), Utilities (221)

SIC

Water Supply (4941), Refuse Systems (4953)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Economic Development & Business Licensing (Local) (BPAIACAN), Urban & Regional Planning (Land Use, Zoning, Master Planning) (BPAIANAD), Landscape Architecture & Site Design (BPAHAKAC)

Keywords

• Municipal government services
• Public utilities management
• Wastewater treatment operations
• Public transit services
• Community recreation programs

Headquarters

HQ city

Madera, CA

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels5 records

Marketing channels10 records

Core offering

The City of Madera delivers essential municipal services to residents, businesses, and visitors within city limits. Core offerings include public transit (Madera Metro and Dial-A-Ride), water and wastewater utilities, trash and recycling collection, parks and recreation programs, public safety (police and fire), building permits and economic development, and airport operations. These services are delivered directly through city departments and a redesigned online portal at madera.gov.

Product overview

City of Madera operates as a municipal government providing comprehensive public services through a distributed portfolio of department-based offerings rather than a unified software product. The city's digital presence (www.madera.gov) serves as the portal for accessing these municipal services. Core service areas include Madera Metro fixed-route and Dial-A-Ride public transit systems (supporting approximately 110,000 riders annually), utilities (water supply via 18 municipal wells and wastewater treatment processing 5.15 million gallons daily), trash and recycling collection, parks and community recreation programs, senior services, emergency/protective services (fire and police), business development and permitting, and general city government administrative functions. The city recently redesigned its official website (October 2025) to improve citizen access to services.

Differentiator

Problem solved

Functional benefit

Brands

• Madera Metro: Fixed-route public transit service operated by the City of Madera.
• Dial-A-Ride

Products and services

• Public Transit Services (Madera Metro, Dial-A-Ride, ADA Paratransit)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• Madera County Office of Emergency ServicescoreStrategic or Co-development Partner · 1 January 2026Partnership with Madera County Office of Emergency Services and the City of Chowchilla to develop the 2026 Local Hazard Mitigation Plan (LHMP), a countywide roadmap for identifying natural disaster risks and reducing their long-term impact on residents, infrastructure, and local services.
• Greater Madera Kiwanis ClubcoreStrategic or Co-development Partner · 1 January 2026Partnership for the Fourth of July Fireworks Spectacular. The Kiwanis Club led the celebration since 2017 when the City stopped directly hosting, and now collaborates with the City as it resumes its primary hosting role.
• Lowe's Home ImprovementminorGTM or Marketing Partner · 17 October 2025Lowe's Hometowns initiative partnership donating materials, equipment, and volunteer labor for park improvements. Crews installed plantings at Pan American Community Center, refreshed playground surfaces at Almond Park and Rancho Santa Fe Park, and improved trail areas along the Vernon McCullough River Trail.
• City of ChowchillacoreStrategic or Co-development PartnerCoordinated partnership with the City of Chowchilla in developing the countywide Local Hazard Mitigation Plan.
• Community Action Partnership of Madera CountyminorStrategic or Co-development PartnerPartnership with the Madera Police Department for the 'A Star of Hope' holiday giving program that supports local children facing difficult circumstances.
• Community West BankminorStrategic or Co-development PartnerCorporate partner in the 'A Star of Hope' holiday giving program, serving as a star selection location for donors to adopt children.
• Madera County Child Protective ServicesminorStrategic or Co-development PartnerPartner agency in the 'A Star of Hope' holiday program supporting children in protective services.
• GovstackcoreTechnology or IntegrationCivic technology firm partnered with City staff to redesign the official website, gathering input from residents and analyzing usage data. Responsible for building a modern, scalable digital platform.
• Madera Chamber of CommerceminorStrategic or Co-development PartnerReferenced as a community partner in the Business & Economic Development section, supporting new and expanding businesses in the city.
• Madera County Economic Development Commission (MCEDC)minorStrategic or Co-development PartnerRegional economic development partner referenced in the Business & Economic Development section.

Scale indicators9 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• City of Merced: Direct peer: another mid-sized Central Valley California municipality providing the same comprehensive service portfolio — water, sewer, solid waste, fixed-route transit, police, fire, parks, and airport — to a similar population base.
• City of Hanford: Direct peer: smaller Kings County California city with a similar full-service municipal operating model, providing utilities, transit, public safety, and parks to a comparable population.
• City of Porterville: Direct peer: Tulare County California city of similar size operating water, sewer, transit, police, fire, and parks under an analogous governance and service-delivery model.
• City of Visalia: Direct peer: a comparable California Central Valley city that delivers an essentially identical set of municipal services (utilities, transit, parks, public safety, building/development) under a council-manager form of government.
• City of Turlock: Direct peer: similar-sized Stanislaus County city operating water, sewer, solid waste, and transit services with a comparable budget scale and workforce size.
• City of Clovis: Direct peer: nearby Fresno County city operating the same full municipal-service stack to a larger but comparable suburban population, with a well-regarded transit and parks system.
• City of Chowchilla: Direct peer: neighboring Madera County municipality with which Madera already partners on the 2026 Local Hazard Mitigation Plan; operates a similar core municipal service portfolio at a smaller scale.

Broad incumbents

• City of Modesto: Broad incumbent: larger Stanislaus County California city operating municipal utilities, transit, and parks with a council-manager structure analogous to Madera's; relevant for understanding scaled-up service delivery in the same region.
• City of Fresno: Broad incumbent: the largest Central Valley California municipality, providing full utilities, transit (FAX), and public-safety services; a same-region reference for how larger municipalities structure and fund infrastructure and digital services.
• City of Bakersfield: Broad incumbent: much larger Kern County California city delivering the same full municipal-service portfolio (utilities, transit, parks, public safety, airport) but at a substantially larger scale; useful as a reference point for service breadth at greater complexity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/cityofmadera
• YouTubeyoutube.com/c/cityofmaderatv
• Facebookfacebook.com/cityofmadera
• LinkedInlinkedin.com/company/cityofmadera
• Instagraminstagram.com/cityofmaderalocalgovernment

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Madera