City of Modesto
The City of Modesto is a Charter City municipal government in California's Central Valley providing public safety, utilities, permitting, parks, and community development services to approximately 218,000 residents and local businesses through a CivicPlus-powered digital platform and 11 fire stations.
- Company typePrivate
- Founded1885
- HeadquartersModesto, United States
- Headcount1,001–5,000
- GTM typeB2B and B2C
- OfferingServices
What City of Modesto does
The City of Modesto is a Charter City municipal government incorporated in 1885 in Stanislaus County, California, operating under a City Manager form of government with an elected City Council. It provides a comprehensive suite of public services to residents and businesses within city limits, including public safety through 11 fire stations and a police department, utilities (water, sewer, storm drain, solid waste), parks and recreation, planning and development, permitting, and community and economic development. The city is funded through a hybrid revenue model combining utility billing (usage-based, monthly), business licensing and transient occupancy taxes (transaction-based, annual or quarterly), building and development fees (unit pricing, pay-as-you-go), parking citations, and dedicated sales taxes under Measure H and Measure L for infrastructure and transportation projects.
Its core technology stack is built on the CivicPlus content management system for the official website, augmented by Nynox speech-to-text and search capabilities, Esri ArcGIS for mapping and the City View open data platform, and ArcGIS Survey123 for field data collection on initiatives such as the Camp2Home Street Outreach Dashboard. Citizen-facing digital products include GoModesto! (service request system), online utility billing and payment, an interactive Permitting Fee Estimator, GIS mapping tools, the Modesto Mo'Mentum podcast, and a Red-Light Camera Safety Program. The city coordinates service delivery through a wide ecosystem of channel partners (Bertolotti Disposal, Gilton Solid Waste) and HMIS-participating social service agencies (United Way, Catholic Charities, Salvation Army, Family Promise, Stanislaus County Housing Authority), and was recognized in 2026 with the NCDA Audrey Nelson Community Development Award, a Clean California Community Designation, and GFOA awards for financial management. The City of Modesto is currently navigating resident lawsuits filed in 2022 over PFAS and arsenic water contamination, with settlements reportedly ranging from $30,000 to $300,000, while pursuing a state-funded groundwater improvement project.
City of Modesto firmographics
Firmographics- Name
- City of Modesto
- Legal name
- City of Modesto
- Website
- https://modestogov.com
- Company type
- Private
- Founded year
- 1885
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The City of Modesto is a Charter City municipal government in California's Central Valley providing public safety, utilities, permitting, parks, and community development services to approximately 218,000 residents and local businesses through a CivicPlus-powered digital platform and 11 fire stations.
- Ownership category
- akta.pro rank
City of Modesto industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Public Administration (92), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Administration of Air and Water Resource and Solid Waste Management Programs (924110), Utilities (221), Administration of Housing Programs, Urban Planning, and Community Development (925)
- SIC
- Water Supply (4941), Refuse Systems (4953), Sanitary Services (4950), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Solid Waste & Recycling Services Administration (BPAIACAH), Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Decentralized/Package Wastewater Systems (Small/Remote) (EUANADAE)
Keywords
Where City of Modesto is headquartered
LocationHeadquarters
- HQ city
- Modesto
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
City of Modesto business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain
Revenue model
- Utility Billing Services: Revenue from water, sewer, storm drain, and solid waste services provided to residents and businesses. Includes utility rates for solid waste, sewer, storm drain, and water services.
- Business Licensing and Taxes: Revenue from business licenses, commercial business licenses, home business licenses, outside business licenses, and quarterly taxes including transient occupancy tax (TOT).
- Building and Development Fees: Revenue from permits, zoning fees, planning fees, development fee schedule, and building safety inspections.
- Parking Citation Processing: Revenue from parking violations and citations issued within city limits.
- Property and Sales Taxes: Measure H and Measure L sales tax revenues for specific infrastructure and transportation projects.
- Parks and Recreation Fees: Revenue from park and facility rentals, golf courses, activity registrations, and recreation programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Utility Billing - Residential and Commercial Services |
| Transaction based/ take rate | Annual | Business License Fees |
| Unit Pricing | Pay-as-you-go | Building Permits and Development Fees |
| Unit Pricing | Pay-as-you-go | Park and Facility Rentals |
| Transaction based/ take rate | Pay-as-you-go | Parking Citations |
Distribution channels4 records
Marketing channels5 records
City of Modesto product offering
Product offeringCore offering
The City of Modesto is a municipal government that delivers core civic services to residents and businesses in Modesto, California. Its offerings include public safety (police, fire), water and wastewater utilities, parks and recreation programs, permitting, business licensing, parking enforcement, and online payment of utility bills and citations. Services are delivered through an online portal, in-person counters, telephone support, and physical pay stations.
Product overview
The City of Modesto operates a unified civic engagement platform built on the CivicPlus content management system, providing residents access to essential municipal services through a portfolio of interconnected online tools. Core citizen-facing services include the utility billing and payment system, the GoModesto! service request portal, the City View open data platform, and comprehensive permitting services. The city also provides interactive GIS mapping tools, the Camp2Home homeless outreach dashboard, and various recreation and public safety programs. The website integrates Nynox-powered search and speech-to-text functionality for enhanced accessibility.
Differentiator
Problem solved
Functional benefit
Products and services
- Water and Wastewater Utility Services
Companies that use City of Modesto
Customer profileSegments4 records
Ideal customer profiles2 records
City of Modesto technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
City of Modesto partnerships and signals
Strategic signalPartnerships
23 partnerships are on record, tiered core and minor.
- United Way of Stanislaus CountycorePartnership for Downtown Streets Team program continuation. City Council approved MOU with United Way for partnership with Modesto Gospel Mission to ensure mission of Downtown Streets Team continues.
- Modesto Gospel MissioncorePartnership through United Way for Downtown Streets Team program providing services to street team participants.
- Stanislaus CountycoreRegional partnership for various services including elections (Stanislaus County Elections Office), affordable housing, workforce development, and infrastructure projects. Tuolumne River Regional Park JPA collaboration.
- Behavioral Health & Recovery ServicesminorHMIS (Homeless Management Information System) participating agency providing behavioral health services and recovery programs.
- Catholic Charities Diocese of StocktonminorHMIS participating agency providing social services and community support programs.
- Center for Human ServicesminorHMIS participating agency providing human services and community support.
- Community Housing and Shelter ServicesminorHMIS participating agency providing housing assistance and shelter services. Also HUD Approved Counseling Agency.
- Family PromiseminorHMIS participating agency providing family housing support services.
- The Housing Authority of the County of StanislausminorHMIS participating agency providing affordable housing programs.
- Salvation ArmyminorHMIS participating agency providing social services and community support.
- Turning Point Community ProgramsminorHMIS participating agency providing community mental health and support services.
- Community Impact Central ValleyminorHMIS participating agency providing community development services.
- HOST House/Cambridge AcademiesminorHMIS participating agency providing housing and education services.
- Stanislaus County Affordable Housing Corp (STANCO)minorHMIS participating agency providing affordable housing development and services.
- Stanislaus County CAREminorHMIS participating agency providing community assistance and recovery services.
- United Samaritans FoundationminorHMIS participating agency providing community social services.
- We Care Program TurlockminorHMIS participating agency providing community care services.
- West Care San Joaquin Valley VeteransminorHMIS participating agency providing services to veterans in the San Joaquin Valley.
- Outreach & Engagement CenterminorHMIS participating agency providing outreach services to unsheltered populations.
- Bertolotti Disposal ServicecoreAuthorized solid waste hauler for residential and commercial waste collection services within Modesto. Contact: 209-537-8000.
- Gilton Solid Waste ManagementcoreAuthorized solid waste hauler for residential and commercial waste collection services within Modesto. Contact: 209-527-3781.
- CivicPluscoreWebsite platform provider powering the official City of Modesto website with content management system.
- Esri (ArcGIS)coreGIS technology platform powering City View open data platform, interactive maps, and Camp2Home Street Outreach Dashboard.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
City of Modesto competitors and assessment
Company assessmentDirect peers
- City of Stockton: Adjacent California Central Valley municipal government of comparable size providing water, wastewater, public safety, and solid waste services. Operates under similar regulatory regime and serves a demographically similar population, making it the closest functional peer to Modesto.
- City of Turlock: Neighboring Stanislaus County city offering the same municipal service portfolio—utilities, police, fire, parks, and permitting. Comparable governance structure (city manager/council) and Central Valley operating context make it a near-substitute peer.
- City of Merced: California Central Valley municipal government providing the same integrated utility, public safety, and development services. Similar population scale and regulatory exposure to groundwater and air quality programs make it directly comparable.
- City of Manteca: San Joaquin Valley municipality of similar size offering water, wastewater, solid waste, police, and fire services. Comparable governance model and growth-oriented Central Valley economy make it a strong functional peer.
Broad incumbents
- City of Bakersfield: Larger California Central Valley municipal government with a broader service portfolio across utilities, public safety, and development. Comparable governance and regulatory environment, with greater scale and more complex infrastructure investment needs.
- City of Fresno: Major Central Valley municipal government operating the same integrated water, wastewater, solid waste, fire, and police services. Larger in scale than Modesto, providing a useful benchmark for service delivery cost and digital platform maturity.
- City of Sacramento: California state capital municipal government with an integrated utility, public safety, and parks portfolio. Operates a more mature open data and digital engagement platform, providing a benchmark for Modesto's City View and GoModesto capabilities.
Regional players
- Stanislaus County: County-level government encompassing Modesto and providing overlapping services such as elections, affordable housing, and behavioral health. A regional peer in jurisdiction and funding, though it does not directly deliver municipal utility services.
- City of Roseville: California municipal government operating electric, water, wastewater, solid waste, and development services. Comparable digital platform investment and charter city structure, though located in a different regional market.
Others
- CivicPlus: Primary technology vendor powering Modesto's CMS, service request, and citizen engagement infrastructure. Included as an enabling technology peer rather than a service competitor; the relationship is Them-to-Us.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
City of Modesto social profiles
Digital presenceCity of Modesto financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Modesto leadership team
Management profileNumber of profiles
Profiles3 records
City of Modesto funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Modesto M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Modesto
What does City of Modesto do?
The City of Modesto is a municipal government that delivers core civic services to residents and businesses in Modesto, California. Its offerings include public safety (police, fire), water and wastewater utilities, parks and recreation programs, permitting, business licensing, parking enforcement, and online payment of utility bills and citations. Services are delivered through an online portal, in-person counters, telephone support, and physical pay stations.
Is City of Modesto a public or private company?
City of Modesto is a private company. It is classified as state government owned and is currently operating.
When was City of Modesto founded?
City of Modesto was founded in 1885. It employs 1,001 to 5,000 people.
Where is City of Modesto based?
City of Modesto is headquartered in Modesto, United States, in the North America region.
How does City of Modesto make money?
Six revenue lines are on record. Utility Billing Services are the primary driver. The others are business Licensing and Taxes, building and Development Fees, parking Citation Processing, property and Sales Taxes and parks and Recreation Fees.
Who are City of Modesto's main competitors?
Direct peers on record are City of Stockton, City of Turlock, City of Merced and City of Manteca. Broad incumbents are City of Bakersfield, City of Fresno and City of Sacramento. Regional players are Stanislaus County and City of Roseville. CivicPlus is listed as an others.
Does City of Modesto have an API?
No public API is recorded for City of Modesto.
What industry is City of Modesto in?
City of Modesto's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 92 and its SIC code is 4941.