Madison County Emergency Management and Homeland Security Agency

What Madison County Emergency Management and Homeland Security Agency does

Madison County Emergency Management and Homeland Security Agency is a county government agency headquartered in the Madison County Annex in Winterset, Iowa, responsible for coordinating countywide emergency planning and response for all types and scales of emergencies. The agency operates with a small team of approximately 8 employees and serves Madison County residents, local governments, schools, and businesses through preparedness education, response coordination, and community resilience programs. Its scope includes all-hazard situations ranging from severe weather (the agency coordinated response to a March 2022 EF4 tornado) to counter-terrorism awareness (Operation Flashpoint partnership with CISA in 2025).

The agency's core products and services span emergency communications and on-the-ground response. It operates a 24-hour Enhanced 911 Communications Center providing dispatch for law enforcement, ambulance, fire, and rescue; a 24-hour Emergency Medical Services operation with paramedic-level coverage and first responder units in Earlham, Truro, and St. Charles; a Text-to-911 service; and the Smart911/ALERT IOWA resident notification and safety profile registration system. The underlying technology platform is composed of state-provided emergency alert systems (Alert Iowa), federal preparedness content (Ready.gov), and regional coordination via the South Central Iowa Regional E911 Board.

The agency operates under a publicly funded revenue model with no commercial pricing; funding flows from Madison County tax revenues and state/federal emergency management grants (notably from the Iowa Homeland Security & Emergency Management division, FEMA, and the U.S. Department of Homeland Security). Its go-to-market is not commercial — services are delivered directly through county government infrastructure and made available to all county residents and stakeholders without charge, reflecting its statutory mandate as the designated county emergency management coordinator.

Name

Madison County Emergency Management and Homeland Security Agency

Legal name

Madison County Emergency Management and Homeland Security Agency

Website

https://madisoncounty.iowa.gov

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Madison County Emergency Management and Homeland Security Agency is a county government agency in Winterset, Iowa, coordinating countywide emergency planning, E911 dispatch, EMS, and preparedness services for Madison County residents, schools, businesses, and local governments.

Ownership category

akta.pro rank

Product category

Government Emergency Management Services

NAICS

Fire Protection (922160), Ambulance Services (62191), Emergency and Other Relief Services (624230)

akta.pro primary industry

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Emergency management services
• Homeland security coordination
• Emergency medical services
• Enhanced 911 dispatch
• Disaster preparedness education

Headquarters

HQ city

Winterset

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels1 record

Marketing channels4 records

Core offering

Madison County Emergency Management and Homeland Security Agency coordinates countywide emergency planning and response for all types and scales of emergencies in Madison County, Iowa. Its core work involves assisting local governments, schools, businesses, and voluntary organizations through preparedness, education, and response programs to build community resilience. The agency operates a 24-hour Enhanced 911 Communications Center, provides Text-to-911 and Smart911/ALERT IOWA notification registration, and delivers Emergency Medical Services with paramedic-level coverage.

Product overview

Madison County Emergency Management and Homeland Security Agency operates as a county government emergency services department providing a coordinated suite of emergency management programs. The core offering is its Emergency Management and Homeland Security coordination service, which is supported by integrated emergency communication tools including Text-to-911 and Smart911/ALERT IOWA notification registration, a 24-hour Enhanced 911 communications center, and Emergency Medical Services with paramedic-level coverage. These services collectively enable the agency to help residents before, during, and after emergencies through preparedness, education, and coordinated response across law enforcement, fire, rescue, and medical services.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Management and Homeland Security Coordination Core county-coordination service responsible for planning, preparedness, education, response, and recovery programs for all types and scales of emergencies, assisting local governments, schools, businesses, and voluntary organizations in Madison County.
• Enhanced 911 (E911) Communications Center 24-hour countywide communications center providing Enhanced 911 dispatch services for law enforcement, ambulance, fire and rescue, and emergency medical calls across Madison County.
• Emergency Medical Services (EMS) 24-hour paramedic-level EMS coverage for Madison County, supported by first responder units in Earlham, Truro, and St. Charles, delivered through the county government.
• Text-to-911 Text messaging service available in Madison County for contacting emergency services when voice calling is not possible; voice calling remains the preferred contact method.
• Smart911 / ALERT IOWA Registration Emergency notification and safety profile registration service that allows Madison County residents to provide first responders with critical household and medical information ahead of and during emergencies.

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Iowa Homeland Security & Emergency ManagementcoreStrategic or Co-development PartnerState-level emergency management agency that provides guidance, resources, and coordination for county-level emergency management operations in Madison County.
• FEMAcoreStrategic or Co-development PartnerFederal Emergency Management Agency providing federal disaster response resources and emergency management guidance to the county.
• U.S. Department of Homeland SecuritycoreStrategic or Co-development PartnerFederal department providing emergency management policy, resources, and coordination for homeland security initiatives.
• Alert Iowa / Smart911majorTechnology or IntegrationState-provided emergency alert and notification system integrated with the county's emergency management operations for public safety notifications.
• Ready.govminorGTM or Marketing PartnerFederal emergency preparedness educational resources and materials distributed to Madison County residents through the agency.
• Local Governments, Schools, Businesses, and Voluntary OrganizationscoreStrategic or Co-development PartnerCounty-level stakeholders the agency assists through preparedness programs and coordinates with during emergency response.
• South Central Iowa Regional E911 BoardmajorStrategic or Co-development PartnerRegional E911 board providing emergency dispatch coordination across southern Iowa counties including Madison County.
• Warren County Health ServicesmajorStrategic or Co-development PartnerProvides nursing services and public health administration support to Madison County Public Health under a service agreement.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• Everbridge: Private-sector provider of critical-event management and mass-notification software used by many county emergency management agencies. Comparable as the underlying technology supplier for the alerting functionality Madison County delivers.
• Rave Mobile Safety: Provider of emergency notification, 911 texting, and citizen-engagement tools for public-safety agencies. Comparable as a technology peer enabling the Smart911/Text-to-911 capabilities Madison County delivers.

Broad incumbents

• Tyler Technologies (Public Safety Division): Provider of public-sector software including computer-aided dispatch and records systems for county emergency management and sheriff's offices. Comparable as the underlying software stack used by similar county agencies.
• Motorola Solutions: Major vendor of public-safety communications, E911, and command-and-control solutions used by emergency management and dispatch centers. Comparable as a capability provider to agencies like Madison County.
• FEMA (Federal Emergency Management Agency): Federal-level emergency management agency providing resources and policy guidance to Madison County. Operates the same planning/response/recovery functions as the subject entity at the national scale.
• Iowa Homeland Security and Emergency Management: State-level emergency management agency that provides guidance, resources, and coordination for Madison County's operations. Directly comparable function at the state level rather than county level.

Direct peers

• Story County Emergency Management: Iowa county emergency management agency with similar statutory duties around planning, preparedness, response, and recovery. Direct peer operating at similar county scale.
• Polk County Emergency Management Agency: County-level emergency management agency in Iowa serving the Des Moines metro area. Operates the same statutory emergency-management role as Madison County at greater scale.
• Warren County Emergency Management (Iowa): Adjacent Iowa county emergency management agency that also coordinates E911, EMS, and preparedness. Direct functional peer sharing regional coordination arrangements with Madison County.

Regional players

• South Central Iowa Regional E911 Board: Regional coordinating body for E911 dispatch across southern Iowa counties, including Madison County. Comparable as a peer emergency-dispatch entity, but operating at multi-county rather than single-county scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/madisonemc
• Facebookfacebook.com/MadisonCountyIowaEmergencyManagement
• Instagraminstagram.com/madisonemaiowa
• LinkedInlinkedin.com/company/madison-county-emergency-management-and-homeland-security-agency

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Madison County Emergency Management and Homeland Security Agency