What Manor Pharmacy does

Manor Pharmacy is an independent NHS Distance Selling Pharmacy operating from its headquarters at 200 St Helens Road, Bolton, Greater Manchester, UK. The company is registered in the UK (Company Registration 04595339) with General Pharmaceutical Council premises registration (9010836) under Superintendent Pharmacist Farhat Ali (GPhC 2059029). It runs a hybrid physical and digital pharmacy model, with branches in Bolton, Wigan, and Leigh alongside a national postal delivery service that sends free NHS prescriptions to patients across the UK. The platform is powered by The Pharmacy Centre and MedicineChest, providing NHS GP online integration, 24/7 prescription ordering, re-order reminders, and a mobile app.

The product portfolio spans four categories: NHS dispensing and repeat prescription management; clinical services including Pharmacy First (seven common conditions), Pharmacy Contraception Service, blood pressure checks, NHS flu vaccination, stop smoking support, and emergency medicine supply; travel health services covering a comprehensive vaccine menu and COVID-19 lateral flow testing; and an e-commerce platform offering over 8,000 health and wellness products at competitive prices. The content layer exceeds 8,000 pages of health advice sourced from NHS, pharmacists, and support groups, supporting SEO and patient trust.

Revenue is derived from five streams: NHS prescription dispensing fees, private prescription transactions, e-commerce transactions on the online shop, private clinical services (notably nicotine replacement therapy and some travel vaccines), and NHS-funded service fees (Pharmacy First, contraception, flu vaccination, stop smoking, Medicines Use Reviews, New Medicine Service). The customer base is NHS patients requiring prescriptions as the primary segment, supplemented by travelers, preventive health customers (vaccinations, BP checks, smoking cessation), and digital-first healthcare consumers who prefer app-based ordering. The business operates as a private independent with no disclosed parent company, institutional investors, funding rounds, or M&A activity.

Name

Manor Pharmacy

Legal name

Manor Pharmacy

Website

https://manorpharmacyonline.co.uk

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Manor Pharmacy is an independent NHS Distance Selling Pharmacy in Bolton, UK, offering free NHS prescription delivery nationwide plus local delivery in Bolton, Wigan, and Leigh. It provides Pharmacy First consultations, clinical services, travel vaccinations, and an 8,000+ product e-commerce platform.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro primary industry

Mail-Order & Home Delivery Pharmacies (HLAFALAD)

akta.pro secondary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

Keywords

• NHS pharmacy services
• Prescription delivery
• Online pharmacy platform
• Pharmacy First service
• Travel health clinic

Headquarters

HQ city

Bolton

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. NHS Prescriptions: Free NHS postal prescription delivery across the UK. Revenue derived from NHS funding for dispensing prescriptions.
2. Private Prescriptions: Private prescription services with potential patient-paid medications.
3. Online Shopping: E-commerce platform offering over 8000 health and wellness items including travel health products (mosquito nets, nicotine patches) at competitive prices. Delivered via courier.
4. Private Clinical Services: Some branches offer private services such as nicotine replacement therapies and prescription-strength medications for smoking cessation. NHS-funded smoking cessation services also available at many branches.
5. Vaccination Services: NHS flu vaccination services and travel vaccinations including Cholera, Diphtheria, Hepatitis A/B, Japanese Encephalitis, Meningitis, Polio, Rabies, Shingles, Tetanus, Tick-borne Encephalitis, Typhoid, and Yellow Fever.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Manor Pharmacy is an independent NHS Distance Selling Pharmacy that dispenses NHS prescriptions with free UK-wide postal delivery and offers a digital-first platform for prescription re-ordering, pharmacist-led clinical services (Pharmacy First, blood pressure checks, flu vaccinations, contraception, stop smoking), travel health services, and online shopping of over 8,000 health and wellness products. Physical branches in Bolton, Wigan, and Leigh provide walk-in consultations, in-person dispensing, and private services.

Product overview

Manor Pharmacy operates as an independent NHS Distance Selling Pharmacy providing a unified platform of healthcare services. The core offering combines Pharmacy First (direct pharmacist access for minor conditions), Repeat Prescription management with online ordering and delivery, and Online Shopping with over 8000 health products. The service portfolio includes clinical services (Blood Pressure Checks, NHS Flu Vaccination, Contraception Service, Stop Smoking Service), medication support (Medicine Use Reviews, New Medicine Service, Support With Medication, Emergency Medicine Supply), and travel health (Vaccines and COVID testing). All services are accessible through the website and mobile app, with free prescription delivery across the Northwest and postal service across the UK.

Differentiator

Problem solved

Functional benefit

Products and services

• Pharmacy First Direct pharmacist access to prescription medication for minor conditions without requiring a GP appointment, covering ear infections, impetigo, infected insect bites, shingles, sinusitis, throat infections, and UTIs in women.
• Repeat Prescriptions Online service for ordering repeat NHS prescriptions with automated re-order reminders and 24/7 availability across smartphone, tablet, or PC.
• Blood Pressure Checks Free NHS consultation where the pharmacist checks blood pressure and provides advice on healthy lifestyle changes to help identify and manage hypertension.
• Emergency Medicine Supply Emergency supply of up to 30 days of prescription-only medicines when patients urgently need medication and cannot contact their prescriber, subject to pharmacist assessment.
• Medicine Use Reviews Pharmacist-led consultation reviewing medication use, helping patients understand how and why medicines are prescribed, and identifying any problems.
• New Medicine Service Support and advice service for patients prescribed new medicines, with pharmacist contact during the first 4 weeks to ensure proper use and address side effects, available for asthma, COPD, type 2 diabetes, hypertension, and blood-thinning medicines.
• Stop Smoking Service Free advice and support from pharmacists to help patients stop smoking, with nicotine replacement therapies and prescription medications available at many branches (some as private services).
• NHS Flu Vaccination Annual NHS flu vaccination service for eligible groups, including those aged 65 and over, pregnant women, and individuals with underlying health conditions.
• Pharmacy Contraception Service Pharmacy-based contraception service where pharmacists provide contraceptive prescriptions, repeat pill supplies, and initial consultations for first-time pill users.
• Online Shopping E-commerce platform offering over 8,000 health and wellness products at competitive supermarket-beating prices, including travel health items, nicotine patches, and general pharmacy products, delivered via courier.
• COVID-19 Lateral Flow Testing for Travel Lateral flow COVID-19 testing service for travelers planning trips abroad.
• Travel Clinic Travel health services providing destination-specific vaccine recommendations covering Cholera, Diphtheria, Hepatitis A/B, Japanese Encephalitis, Meningitis, Polio, Rabies, Shingles, Tetanus, Tick-borne Encephalitis, Typhoid, and Yellow Fever.

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• The Pharmacy CentrecoreTechnology or IntegrationTechnology platform provider powering the Manor Pharmacy website and online services. Provides the pharmacy management system, app platform, and e-commerce infrastructure for prescription ordering and online shopping capabilities.
• MedicineChestcoreTechnology or IntegrationPlatform provider (www.medicinechest.co.uk) contributing to the pharmacy's digital infrastructure and online services.
• NHScoreOthersNational Health Service partnership providing NHS-funded prescription services, Pharmacy First programme, NHS flu vaccination services, and NHS GP online integration. Manor Pharmacy is an NHS-approved independent Distance Selling Pharmacy.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Simple Online Pharmacy: Simple Online Pharmacy is an online-only UK pharmacy offering NHS repeat prescriptions, Pharmacy First, and travel clinic services with a digital-first model. It is an emerging peer in the same distance-selling/online pharmacy category as Manor, focused on the same digitally engaged patient segment.

Broad incumbents

• Well Pharmacy: Well Pharmacy is one of the UK's largest independent-style pharmacy chains with hundreds of branches offering NHS prescriptions, Pharmacy First, vaccinations, and clinical services. It competes with Manor in both the Northwest community pharmacy segment and the national NHS service market.
• Rowlands Pharmacy: Rowlands Pharmacy operates a national network of community pharmacies in the UK with NHS dispensing and clinical services. It competes with Manor's regional Northwest branch presence and its NHS service portfolio, and is comparable as a multi-branch independent-chain model.
• Superdrug Pharmacy: Superdrug Pharmacy operates high-street pharmacies offering NHS dispensing, Pharmacy First, flu vaccinations, and an extensive health and beauty retail range. It is a broad incumbent that competes with Manor's branch-based clinical services and online health product catalogue.
• Boots Pharmacy: Boots is the UK's largest pharmacy chain with thousands of branches and a national online pharmacy offering NHS prescription delivery, Pharmacy First, flu vaccinations, and travel clinics. It is a broad incumbent that competes with Manor across virtually every service line at greater scale and brand recognition.
• LloydsPharmacy: LloydsPharmacy (formerly part of McKesson, now under various ownership including Bestway) operates a national chain of community pharmacies plus digital prescription services. It overlaps with Manor's branch-based dispensing, Pharmacy First, clinical services, and online shopping offering at substantially larger scale.

Direct peers

• Pharmacy2U: Pharmacy2U is the UK's largest NHS Distance Selling Pharmacy, dispensing repeat prescriptions by post across the country with NHS GP integration and a mobile app. It is the most direct comparable to Manor Pharmacy's NHS distance-selling model, competing head-to-head for national repeat prescription volume.
• Echo by LloydsPharmacy: Echo is an NHS online repeat-prescription delivery service originally built within LloydsPharmacy. It mirrors Manor's distance-selling prescription model with an app-driven experience and competes directly for the same digitally engaged NHS repeat-prescription patients.
• Chemist4U: Chemist4U is an online pharmacy offering NHS repeat prescription delivery alongside an OTC/health product e-commerce catalogue very similar to Manor's 8,000-item online shop. It is a direct peer in both the distance-selling dispensing and online retail health categories.

Regional players

• Asda Pharmacy: Asda Pharmacy operates in-store pharmacies within Asda supermarkets across the UK offering NHS dispensing, Pharmacy First, flu vaccinations, and OTC health products. It is comparable to Manor as a community pharmacy with broad NHS service and OTC retail scope, though anchored in a grocery-retail footprint rather than a dedicated branch network.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/manorpharmacyonline
• LinkedInlinkedin.com/company/manor-pharmacy

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Manor Pharmacy