MATES in Construction WA

What MATES in Construction WA does

MATES in Construction WA is the Western Australian operating entity of MATES Australia, a nonprofit organization founded in 2008 that delivers an industry-specific suicide prevention and mental health program to the construction sector and three adjacent verticals (Energy, Mining, Manufacturing). The organization runs on-site inductions for new workers, trains designated workplace "Connectors" as peer supporters (cumulative 38,931), delivers Applied Suicide Intervention Skills Training (ASIST, cumulative 5,400 certified), provides ongoing case management (cumulative 18,326 cases managed), and operates a 24/7 telephone helpline (1300 642 111). The WA entity is headquartered in Malaga, Perth, and the broader MATES network reports 392,933 total worker inductions across all industries.

The core technology is a human-delivered, evidence-based framework rather than a software platform: site-level mental health inductions, Connector peer networks, ASIST-certified interventionists, professional case management, and site accreditation that certifies workplaces against mental health standards. Distribution is direct — on-site delivery at construction workplaces, the 24/7 helpline, and online resources (MATES Online, MATES Social) — alongside an industry partnership program that recruits construction companies as embedded delivery partners.

The business model is non-commercial. Revenue is generated through recurring industry partnership contributions from construction and adjacent industry employers, individual and corporate donations and fundraising (including merchandise sales via shop.mates.org.au), and site accreditation service fees. No pricing tiers are publicly disclosed and no revenue figures are published. The model has been exported: MATES New Zealand was established in 2019 and a MATES North America pilot (matesna.org) is underway, both built on the Australian construction model.

Name

MATES in Construction WA

Legal name

MATES Australia

Website

https://matesinconstruction.org.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Workplace Mental Health Services

akta.pro primary industry

Construction Safety & Site Safety Management (EDABAEAL)

akta.pro secondary industry

Occupational Health & Worksite Health Virtual Care (fit-for-duty, RTW) (HLALADAM)

Keywords

• Suicide prevention services
• Workplace mental health
• Construction industry support
• Peer connector training
• Mental health awareness training

Headquarters

HQ city

Perth

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Industry Partnership Program: Partnerships with construction companies and industry organizations who fund the MATES program in exchange for workplace mental health support and training for their workforce.
2. Donations and Fundraising: Individual and corporate donations supporting suicide prevention and mental health programs. Merchandise sales (shop.mates.org.au) where proceeds support the cause.
3. Site Accreditation: Accreditation services for construction sites demonstrating commitment to mental health and suicide prevention standards.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

MATES in Construction WA is a Western Australian non-profit delivering an industry-led suicide prevention and mental health program for the construction industry. The organisation provides on-site workplace awareness training, peer Connector training, case management for individuals in crisis, a 24/7 helpline, post-incident response, and a site accreditation framework, all funded through industry partnerships, donations, and community fundraising.

Product overview

MATES is a multi-industry mental health and suicide prevention organization offering sector-specific programs including MATES in Construction, MATES in Energy, MATES in Mining, and MATES in Manufacturing, with international expansion through MATES New Zealand and a North America pilot. The portfolio includes a 24/7 Helpline, case management services, training programs (Connector Training and ASIST), online resources, site accreditation services, and a merchandise shop. The programs collectively report 392,933 workers inducted, 38,931 Connectors trained, 5,400 ASIST trained, and 18,326 cases managed.

Differentiator

Problem solved

Functional benefit

Products and services

• MATES in Construction WA Program
• MATES Helpline
• Connector Training
• ASIST Training
• Site Accreditation
• Industry Partnership Program
• MATES Support Services (Case Management)

Quantifiable outcome

• 392,933 workers inducted into MATES programs
• +2 more outcomes

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Construction Industry PartnerscoreStrategic or Co-development PartnerPartnership program with construction companies who embed MATES mental health and suicide prevention programs into their workplace culture. Partners receive on-site training, access to Connectors, case management support, and site accreditation.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Lifeline Australia: Australia-wide crisis support and suicide prevention service offering 24/7 phone counseling. Overlaps with MATES' helpline capability but serves the general public rather than specialized industry workforces.
• Beyond Blue: Australia's largest mental health organization providing depression, anxiety, and suicide prevention support across the general population. Comparable mission but operates at population scale rather than industry-specialized.
• Black Dog Institute: Australian medical research institute focused on mental health, including workplace mental health research and clinical tools. Complementary to MATES' mission with research and clinical depth MATES does not have in-house.

Others

• SANE Australia: Australian mental health charity providing information, referral, and support for people affected by complex mental health issues. Thematically aligned with MATES' mission but focused on complex/severe mental health rather than industry-specific workplace intervention.
• R U OK?: Australian suicide prevention charity focused on encouraging daily conversations about mental health. Mission-aligned with MATES' Connector peer-support model but broader in audience and lighter-touch in intervention.

Direct peers

• The Lighthouse Construction Industry Charity: UK charity offering emotional, physical, and financial wellbeing support to construction workers and their families. Comparable mission to MATES — providing mental health and crisis support embedded in the construction sector.
• Building Mental Health: Canadian initiative delivering mental health resources, training, and support specifically to the Canadian construction industry. Direct geographic and functional peer serving construction workers' mental health needs.
• MATES in Construction NZ: Sister entity of MATES Australia, established in 2019, delivering the same MATES model in New Zealand. Most directly comparable peer in terms of program structure and operating model.
• Mates in Mind: UK-based charity providing mental health awareness and suicide prevention training specifically for the UK construction industry. Most direct international peer — same industry-specific peer-support model targeting construction workers.

Emerging players

• Heads Up: Australian workplace mental health initiative originally developed by beyondblue and SANE Australia. Comparable mission to MATES in driving workplace mental health awareness, though broader in scope beyond construction.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mates-in-construction-wa

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MATES in Construction WA