Multicultural Community Centre

What Multicultural Community Centre does

Multicultural Community Centre (MCC Brisbane) is a registered charity and non-profit operating from a single site at 23 Foster Street, Newmarket, Brisbane, Queensland, Australia. It serves culturally and linguistically diverse (CALD) migrants, refugees, humanitarian entrants, and international students in Queensland, with a focus on settlement, employment, and community integration. Core services include fee-free, government-funded vocational training delivered in partnership with the Asian Pacific Institute (RTO No. 6153), specifically Certificate III in Early Childhood Education & Care (CHC30121) and Certificate III in Individual Support (CHC33021), plus English (Certificate II in Spoken and Written English) and a Certificate I in Business Work Skills Traineeship. Settlement services are delivered through the Department of Social Services-funded Settlement Engagement and Transition Support (SETS) program, alongside the Queensland Government-funded Diverse Queensland Workforce Program (One Stop Shop), the Multicultural Affairs Queensland-funded Developing and Growing Small Business Program (DGSB), an English Conversation Club, and a Domestic and Family Violence (DFV) program.

The business model is grant-funded: MCC's revenue is derived from multi-year government grants across Queensland and Australian federal agencies, supplemented by Brisbane City Council support for the annual Technicolour Multicultural Festival and tax-deductible donations via GiveNow.com.au. All vocational training is provided at no cost to eligible participants, with eligibility tied to Queensland residency, citizenship/visa status, and non-participation in Jobactive. The organisation employs 27 staff and delivered 130 graduates in 2019, with festival attendance of 1,500–2,000 per event across the Technicolour Multicultural Festival, Christmas Show & Night Market, and Chinese New Year Night Market. There is no proprietary technology platform; all services are delivered in-person via classroom-based training, practical industry placements (in aged care, disability, and childcare settings), one-on-one casework, and community events. Marketing is community-led, relying on Facebook, Eventbrite, email newsletters, and word-of-mouth within CALD networks.

Name

Multicultural Community Centre

Legal name

Multicultural Community Centre

Website

https://mccbrisbane.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Multicultural Community Centre (MCC Brisbane) is a registered charity providing fee-free government-funded vocational training, settlement services, and employment assistance to culturally and linguistically diverse migrants, refugees, and international students in Queensland, Australia, delivered through a single Newmarket site and an RTO partnership.

Ownership category

akta.pro rank

Product category

Community Services and Vocational Training

NAICS

Educational Support Services (611710), Other Individual and Family Services (624190), Individual and Family Services (6241)

SIC

Services-Educational Services (8200), Services-Social Services (8300)

akta.pro primary industry

Immigrant & Refugee Community Education (Integration/Navigation) (EDAAAFAH)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), Immigrant & Refugee Workforce Integration Programs (EDAAAOAJ)

Keywords

• Vocational training services
• Settlement services
• Migrant employment support
• Community education programs
• Multicultural community programs

Headquarters

HQ city

Newmarket

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Government Grants and Program Funding: MCC is primarily funded through government grants and program funding from the Queensland Government (via Skilling Queenslanders for Work and the Diverse Queensland Workforce Program), the Australian Government Department of Social Services (via the Settlement Engagement and Transition Support Program), and Multicultural Affairs Queensland (via the Developing and Growing Small Business Program). These grants fund vocational training delivery, settlement services, and community events for CALD participants. MCC also receives funding from Brisbane City Council for festival events.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Multicultural Community Centre is a registered charity that provides government-funded vocational training, settlement services, employment assistance, and community events for Culturally and Linguistically Diverse (CALD) migrants, refugees, and international students in Queensland, Australia. Core offerings include Certificate III in Early Childhood Education & Care, Certificate III in Individual Support, the Settlement Engagement and Transition Support Program (SETS), the Diverse Queensland Workforce Program, and the Developing and Growing Small Business Program. All programs are delivered free of charge to eligible participants through in-person classroom training, practical industry placements, casework, and community events at the Newmarket headquarters.

Product overview

Multicultural Community Centre offers a portfolio of government-funded training programs, settlement services, employment assistance, and community events for migrants, refugees, and culturally and linguistically diverse (CALD) communities in Queensland. The core offerings include accredited vocational courses (Certificate III in Early Childhood Education & Care and Certificate III in Individual Support), settlement support programs (SETS), employment assistance (Diverse Queensland Workforce Program), and small business development training (DGSB). These are complemented by community programs like the English Conversation Club and DFV support services. The organization also organizes signature cultural events including the Technicolour Multicultural Festival, Technicolour Christmas Show & Night Market, and Technicolour Chinese New Year Night Market. All programs are designed to help CALD individuals integrate into Australian society through training, employment support, and community engagement.

Differentiator

Problem solved

Functional benefit

Brands

• Technicolour Multicultural Festival: Annual multicultural festival held in Newmarket celebrating cultural diversity with live performances, international food, and family activities.
• Technicolour Christmas Show & Night Market
• Technicolour Chinese New Year Night Market

Products and services

• CHC30121 Certificate III in Early Childhood Education & Care Nationally recognized qualification for working in childcare settings, including roles as Nanny, Assistant in Childcare Centre, Playgroup Supervisor, Family Day Care Worker, or Mobile Assistant. Run for 23 weeks including practical placement. Free for eligible participants.
• CHC33021 Certificate III in Individual Support (Disability, Ageing) Nationally recognized qualification for entry into aged care and disability support industry. Enables work as Assistant in Nursing, Personal Care Assistant, Community Support Worker, or Home Care Assistant. Runs for 16 weeks full-time including practical placement. Free for eligible participants.
• Settlement Engagement and Transition Support Program (SETS) Funded by Department of Social Services, provides casework, referrals, info sessions, and life skills development for eligible migrants, refugees, and temporary residents to settle and integrate into Australian society. Free for SSP-eligible clients.
• Diverse Queensland Workforce Program Queensland Government funded project assisting migrants, refugees, and international students into employment. Aims to help over 1000 CALD communities around Queensland through a One Stop Shop approach. Free for eligible participants.
• Developing and Growing Small Business Program (DGSB) Funded by Multicultural Affairs Queensland, provides hands-on business training covering planning, budgeting, bookkeeping, marketing, HR management, and workplace health and safety for CALD community members. Free for eligible participants.
• English Conversation Club Free English conversation classes held every Thursday during school term, helping migrants improve their English conversation skills through volunteer-led sessions.
• Technicolour Multicultural Festival Annual large-scale multicultural festival held in Newmarket celebrating cultural diversity through live performances, international food, and family-friendly activities. Free entry, attracting close to 2000 attendees per event.
• Technicolour Christmas Show & Night Market Annual Christmas celebration event featuring live Christmas show, food trucks, market stalls, and family activities, organized in partnership with International City Church.
• Technicolour Chinese New Year Night Market Annual Chinese New Year celebration featuring Asian cuisine, lion dance performances, crafts, and cultural activities to welcome the new year.
• Work Skills Traineeships Fixed-term full-time traineeships (typically 18-20 weeks) enabling disadvantaged Queenslanders to gain work experience while undertaking nationally recognized qualifications. Includes organizing multicultural events.
• DFV (Domestic Family Violence) Program Program to create awareness of domestic family violence and assist victims through casework, referrals, post-intervention support, group sessions, and in-language materials.

Quantifiable outcome

• Over 1000 CALD participants targeted through the Diverse Queensland Workforce Program across Queensland
• +6 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core, major and minor.

• Asian Pacific Institute (API)coreImplementation/ SI/ Consulting PartnerMCC partners with Asian Pacific Institute (RTO No. 6153), a Registered Training Organisation, to deliver accredited vocational training courses including Certificate III in Early Childhood Education & Care (CHC30121) and Certificate III in Individual Support (CHC33021). API provides the RTO status, qualified trainers, and nationally recognised certification. MCC handles participant recruitment, CALD-specific language support, and placement coordination. The partnership is co-branded (e.g., 'Multicultural Community Centre in conjunction with Asian Pacific Institute'). MCC's Director Jeannie Mok OAM is also Principal of Asian Pacific Institute, indicating a close operational relationship.
• Queensland Government (Skilling Queenslanders for Work)coreStrategic or Co-development PartnerMCC receives funding and program support through the Queensland Government's Skilling Queenslanders for Work (SQW) initiative, which provides skills development, training, and job opportunities to unemployed, disengaged or disadvantaged Queenslanders. SQW funds MCC's Certificate III in Early Childhood Education & Care, Certificate III in Individual Support, and Work Skills Traineeships. MCC is also funded by the Queensland Government for the Diverse Queensland Workforce Program, which assists migrants, refugees, and international students into employment across Queensland.
• Department of Social Services (DSS) - AustraliacoreStrategic or Co-development PartnerMCC delivers the Settlement Engagement and Transition Support Program (SETS), funded by the Australian Government Department of Social Services. The program helps eligible migrants, refugees, and temporary residents settle and integrate into Australian society through casework, referrals, information sessions, and life skills development. DSS funding enables MCC to provide these free services to SSP-eligible clients.
• Multicultural Affairs QueenslandcoreStrategic or Co-development PartnerMulticultural Affairs Queensland (MAQ), a Queensland Government department, co-funds the Technicolour Multicultural Festival and the Developing and Growing Small Business Program (DGSB). MAQ's funding enables MCC to deliver free community festivals celebrating cultural diversity and fee-free small business training for CALD participants.
• Brisbane City CouncilmajorStrategic or Co-development PartnerBrisbane City Council supports MCC's Technicolour Multicultural Festival and participates in the annual Lord Mayor's Refugee Welcome Ceremony where MCC has a display booth. Council provides venue support and promotional assistance for community events. Lord Mayor Adrian Schrinner and family attended the 2019 Technicolour Multicultural Festival.
• International City Church (ICC Brisbane)minorStrategic or Co-development PartnerMCC partners with International City Church to co-host the Technicolour Christmas Show & Night Market at Diverciti Centre in Newmarket. ICC provides the venue (Diverciti Centre) and contributes a Christmas Musical Show performed by their creative arts team, while MCC organises the market, food stalls, and family activities.
• Diverciti ServicesminorChannel Partner/ Reseller/ DistributorDiverciti Services is listed as an MCC partner on the Our Partners page. Diverciti Centre at 23 Foster St, Newmarket serves as the venue for MCC's community events, Christmas markets, and information sessions. The relationship appears to involve venue provision and community services coordination.
• Pine Lodge Home for the AgedminorOthersPine Lodge Home for the Aged is an aged care facility that serves as a practical placement partner for MCC's Certificate III in Individual Support (Ageing) students. Students complete mandatory 6-week practical placements at Pine Lodge and similar facilities as part of their nationally recognised qualification.
• Wesley Mission Sinnamon VillageminorOthersWesley Mission Sinnamon Village is an aged care and disability services provider that serves as a practical placement partner for MCC's Certificate III in Individual Support students. Students gain hands-on experience in aged care settings during their mandatory placement period.
• Sunshine Welfare & Remedial AssociationminorOthersSunshine Welfare & Remedial Association is a community organisation that serves as a disability work placement partner for MCC's Certificate III in Individual Support (Disability) students, providing practical workplace experience in disability services.
• AEIOU FoundationminorStrategic or Co-development PartnerAEIOU Foundation (autism-specific early intervention provider) partnered with MCC during the 2018 Technicolour Multicultural Festival, where the first hour of the festival was specially reserved for children with autism and their families from AEIOU and Down Syndrome Queensland, demonstrating MCC's commitment to inclusive community engagement.
• Regis YerongaminorOthersRegis Yeronga is an aged care facility where MCC graduate Sherab Tsomo (Tibetan refugee) completed her placement and was subsequently offered work, continuing as a part-time employee while studying Bachelor of Nursing at QUT.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• TAFE Queensland: State's primary public vocational education provider, delivering Certificate III qualifications including in Early Childhood Education and Individual Support. Competes for the same job-ready outcomes and competes with MCC for the same Queensland Government training funding pool.
• AMES Australia: Australia's largest specialist provider of settlement, education and employment services for migrants and refugees. Direct functional peer to MCC's SETS, English language and vocational training offerings, but operates across Victoria and nationally with far greater scale.

Direct peers

• Multicultural Australia: Queensland settlement services provider delivering casework, training, youth and community programs for newly arrived migrants and refugees. Overlapping DSS-funded SETS-style delivery in the same Brisbane/QLD catchment as MCC.
• Multicultural Development Association (MDA): Queensland-based not-for-profit supporting refugees, migrants and international students with settlement, training and employment programs. Directly comparable target population, services, funding mix and geography to MCC.
• Settlement Services International (SSI): Major not-for-profit delivering settlement, employment, training and community services to migrants, refugees and people with disability across NSW and nationally. Closely comparable mission, funder mix and One Stop Shop-style delivery model to MCC.

Others

• The Smith Family: National children's education charity supporting disadvantaged young people with learning, scholarships and family support. Thematically comparable as a community-focused education/empowerment non-profit, though focused on youth rather than CALD newcomers.
• Life Without Barriers: National community services provider delivering disability, aged care, child protection and settlement services. Overlaps with MCC on aged/disability individual support and on CALD community engagement, but operates at much larger national scale.
• Brotherhood of St Laurence: Long-standing Australian non-profit running employment, education and social inclusion programs for disadvantaged communities. Comparable mission and evidence-based program design, though much larger and Melbourne-focused.

Regional players

• Diversitat: Geelong-based multicultural and settlement services provider delivering settlement support, aged care training, English classes and community events. Comparable model and mission but operates primarily in Victoria rather than Queensland.
• Centacare Brisbane (CatholicCare): Queensland-based community services organisation delivering settlement support, family services, and multicultural programs in the same Brisbane catchment. Overlaps with MCC on DFV, family and settlement support, though broader in scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/technicolourfestival
• LinkedInlinkedin.com/company/multicultural-community-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multicultural Community Centre