Mareeba Community Centre Inc

What Mareeba Community Centre Inc does

Mareeba Community Centre Inc (MCC) is a not-for-profit, incorporated community services organization headquartered at 39b Byrnes Street, Mareeba, Queensland, Australia, on the traditional lands of the Muluridji people. The organisation was previously known as MISC (Mareeba Information and Services Centre) and is governed by a Board of Management (President Terri Goodhew, Secretary Sandi Keogh, Treasurer Laurie Henley), with Renee Craig serving as Acting Chief Executive Officer. MCC supports people and families across the Tablelands region with a coordinated portfolio of wraparound services, delivered through a head office in Mareeba plus staffed satellite locations in Malanda and Ravenshoe, outreach across the region, and embedded staff at five partner service centres (Better Together Community Support, Ravenshoe Community Centre, ECHO Empowering Services, Kuranda Neighbourhood Centre, Dimbulah Neighbourhood Centre).

MCC's service portfolio spans four program verticals. Community Programs include the Neighbourhood Centre (information, advice, referrals, computer/internet access, photocopying), Community Transport, the FNQ Public Passenger Service Trial (Mareeba-Dimbulah route), the No Interest Loan Scheme via Good Shepherd (interest-free loans up to $2,000 for essentials or $3,000 for housing), Emergency Relief, the Community Pantry (low-cost food at 75% of major market prices), Financial Wellbeing services, Social Prescribing, Seniors Group, Wellbeing Group, and Tax Help. Family Programs comprise Intensive Family Support and Secondary Family Support (Queensland Government Department of Child Safety, Seniors and Disability Services funded). Wellbeing Programs include the Distress Brief Support (DBS) offering delivered in partnership with Beacon Strategies with NQPHN funding. Skills Programs include Skilling Queenslanders for Work, a 24-week full-time traineeship funded by the Queensland Government with accredited training through a Registered Training Organisation. Disaster Preparedness & Resilience (P-CEP and BCP) is delivered jointly through the FNQ Neighbourhood Centres Collaborative. Partnerships with SecondBite and Mareeba Coles support food recovery and distribution.

MCC's revenue model is predominantly government grant-funded, with the Queensland Government, Australian Government (DRFA), and North Queensland Primary Health Network as principal funders. Secondary revenue is generated through Community Pantry retail sales and community donations. Distribution is direct-to-consumer via walk-in services, phone, email, formal referral pathways, self-referrals, community events, and door-knocking outreach through the ACDC project. The technology stack is minimal — a WordPress website for information dissemination and Facebook as the primary social channel — with no public APIs, proprietary software, or data products. The organisation operates as a single integrated service offering rather than a modular platform architecture.

Name

Mareeba Community Centre Inc

Legal name

Mareeba Community Centre Inc

Website

https://mccinc.org.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Mareeba Community Centre Inc is a Queensland not-for-profit community services organisation delivering wraparound social, financial, family, wellbeing, and transport support to low-income residents of the Tablelands region through government-funded programs and place-based staff.

Ownership category

akta.pro rank

Product category

Community Support Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (62423), Community Food Services (624210)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Cash & Voucher Assistance (CVA) and Emergency Livelihood Support (BPAGAAAJ), Public Safety & Emergency Preparedness Education (CPR/First Aid/Disaster Readiness) (EDAAAFAJ)

Keywords

• Community support services
• Family support programs
• Emergency relief assistance
• Community transport services
• Wellbeing programs

Headquarters

HQ city

Mareeba

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Government Funding: The organisation is funded by Queensland Government and Australian Government programs including Skilling Queenslanders for Work, Family Support services, Emergency Relief, Community Transport, and disaster recovery funding.
2. Donations: The Community Pantry program runs on donations from the community, with funds reinvested into keeping the pantry stocked.
3. Community Pantry Sales: Low-cost food pantry providing affordable groceries at 75% of major shopping market price, generating modest revenue that supports program operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Mareeba Community Centre Inc is a community services organization delivering a coordinated portfolio of programs across the Tablelands region of Far North Queensland. Core offerings include neighbourhood centre support (information, referrals, computer access, photocopying), community transport, No Interest Loan Scheme, Emergency Relief, Community Pantry (low-cost groceries at 75% of major shopping market prices), family support services (Intensive and Secondary Family Support), Distress Brief Support wellbeing program, and the Skilling Queenslanders for Work traineeship program. The centre also delivers disaster preparedness and resilience initiatives through the FNQ Neighbourhood Centres Collaborative.

Product overview

Mareeba Community Centre Inc operates as a community services organization offering a coordinated portfolio of programs and services designed to support individuals and families across the Tablelands region. The organization functions as a single unified service offering rather than a platform-plus-modules architecture. Core services include neighbourhood centre support (information, referrals, computer access), community transport, financial assistance programs (No Interest Loan Scheme, Emergency Relief), family support services (Intensive and Secondary Family Support), wellbeing programs (Distress Brief Support), and employment/skills programs (Skilling Queenslanders for Work). Additional offerings include a Community Pantry, Seniors Group, Wellbeing Group activities, Tax Help, and the Passenger Transport Trial. Programs operate from the head office in Mareeba with staff in Malanda and Ravenshoe and outreach across the region, coordinated through a team structure including Community Programs, Family Programs, Wellbeing Programs, and Operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Neighbourhood Centre Provides information, advice and referrals, self-help and social groups, computer and internet access, photocopying services, and access to visiting services for community members in the Mareeba area.
• Community Transport Point-to-point transport service with care covering Mareeba and surrounding districts for those aged 64 or under without access to other transport, including trips for shopping, library visits, and medical appointments.
• No Interest Loan Scheme (NILS) Interest-free loans up to $2,000 for essentials (appliances, furniture, car, education) or up to $3,000 for housing-related expenses or disaster recovery, available to community members on low incomes under $70,000 gross p.a.
• Emergency Relief Immediate basic needs support to help people with low or no income address financial crises such as high utility bills and other financial shocks, while building strong local community networks.
• Community Pantry Low-cost food pantry offering affordable groceries at 75% of major shopping market prices to help community members manage rising living costs and access everyday essentials.
• Financial Wellbeing Services Free, confidential support from a Financial Capability Worker for community members experiencing financial stress or hardship, focusing on building financial capability and resilience through practical assistance and referrals.
• Intensive Family Support Intensive, evidence-based parenting support delivered in homes and communities for families with multiple and/or complex needs affecting parenting, family functioning, and children's safety.
• Secondary Family Support Works with families to reduce harm or risk of harm to children and young people, prevent crises from arising or escalating, and stabilize or maintain family wellbeing.

Quantifiable outcome

• 359 surveys completed during 16-week ACDC door-knocking campaign

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Beacon StrategiescoreStrategic or Co-development PartnerBeacon Strategies partners with MCC to deliver the Distress Brief Support (DBS) program. Beacon Strategies focuses on community engagement and community development. MCC has place-based staff located at various service centres across the Tablelands for this program.
• SecondBitecoreStrategic or Co-development PartnerSecondBite partners with Mareeba Community Centre and Mareeba Coles for food recovery and distribution. MCC picks up items from Coles on Tuesday, Wednesday and Friday for distribution to the community, including bread, fruit, vegetables and canned goods subject to availability.
• Good ShepherdcoreStrategic or Co-development PartnerGood Shepherd is the partner organisation for the No Interest Loan Scheme (NILS), enabling community members on low incomes to access interest-free loans up to $2000 for essentials or $3000 for housing-related expenses.
• FNQ Neighbourhood Centres CollaborativecoreStrategic or Co-development PartnerThe FNQ Neighbourhood Centres Collaborative comprises Cooktown, Mossman, Port Douglas, Mareeba and Atherton Neighbourhood Centres. The collaborative delivers Person-Centred Emergency Preparedness (P-CEP) and Business Continuity Planning (BCP) programs across the region.
• Mareeba ColescoreStrategic or Co-development PartnerMareeba Coles partners with SecondBite and MCC for food recovery. MCC picks up items from Coles for distribution to the community on Tuesday, Wednesday and Friday.
• QITEminorStrategic or Co-development PartnerQITE (Queensland Indigenous Training Academy) previously co-operated the Community Pantry with MCC. After the joint venture, QITE transferred the program to MCC to continue independently.
• Better Together Community SupportminorChannel Partner/ Reseller/ DistributorBetter Together Community Support is one of the partner service centres where MCC Distress Brief Support staff are located, serving the Tablelands North area.
• Ravenshoe Community CentreminorChannel Partner/ Reseller/ DistributorRavenshoe Community Centre is a partner service centre where MCC Wellbeing/DBS staff are located, providing local support services.
• Kuranda Neighbourhood CentreminorChannel Partner/ Reseller/ DistributorKuranda Neighbourhood Centre is a partner service centre where MCC Wellbeing/DBS staff are located, expanding service reach to the Kuranda community.
• Dimbulah Neighbourhood CentreminorChannel Partner/ Reseller/ DistributorDimbulah Neighbourhood Centre is a partner service centre where MCC Wellbeing/DBS staff are located, serving the Dimbulah community.

Scale indicators2 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• Mission Australia: Major national community services organisation providing emergency relief, family support, employment services, and housing assistance — overlaps with MCC's service portfolio but at national scale.
• The Benevolent Society: Large established Australian nonprofit delivering family support, community services, and aged care across multiple states — comparable service categories but operates at far greater scale and geographic breadth than MCC.

Direct peers

• Ravenshoe Community Centre: Listed as a partner service centre hosting MCC Wellbeing/DBS staff; provides directly comparable neighbourhood-centre programming in the southern Tablelands.
• Atherton Neighbourhood Centre: Fellow FNQ Neighbourhood Centres Collaborative member serving the Atherton Tablelands community with wraparound social services, family support, emergency relief, and community transport — directly comparable operating model and geography.
• Better Together Community Support: Listed as a partner service centre where MCC DBS staff are located; operates as a comparable small community support organisation in the Tablelands region.
• Kuranda Neighbourhood Centre: FNQ Neighbourhood Centres Collaborative member listed as a partner service centre hosting MCC DBS staff; provides similar neighbourhood-centre services in the Tablelands corridor.
• Mossman Community Centre: FNQ Neighbourhood Centres Collaborative member offering community support, family services, and emergency relief — closely comparable funding and program model in a similar regional Queensland setting.
• Cooktown Community Centre: FNQ Neighbourhood Centres Collaborative member delivering community support, family services, and emergency relief in remote Far North Queensland — same funder pool and service mix as MCC.
• Dimbulah Neighbourhood Centre: Listed as a partner service centre hosting MCC DBS staff; operates as a small neighbourhood centre serving Dimbulah and surrounding rural communities with similar service offerings.
• Port Douglas Community Centre: FNQ Neighbourhood Centres Collaborative member delivering comparable wraparound social services to a small coastal Queensland community.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Mareeba-Community-Centre-1839975389594714
• LinkedInlinkedin.com/company/mareeba-community-centre-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mareeba Community Centre Inc