MEDEC S. A.
MEDEC S.A. is a privately held Ecuadorian prepaid medicine company operating for 25+ years, offering six subscription-based health plan tiers to individuals, families, seniors, and businesses through five physical agencies and a digital app and member portal across Ecuador.
- Company typePrivate
- Founded1999
- HeadquartersGuayaquil, Ecuador
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What MEDEC S. A. does
MEDEC S.A. is a privately held Ecuadorian prepaid medicine company headquartered in Guayaquil with over 25 years of continuous operation in the domestic healthcare market. The company sells a portfolio of six subscription-based health plan tiers — Silver, Gold, and Platinum for individuals and families, Senior for elderly members, PYMES for small and medium enterprises, and Corporativo for large organizations — priced via monthly premiums that vary by member age and gender, supplemented by copayments and ODA (medical attention order) transaction fees. Members access a network of prestigious Ecuadorian healthcare providers including OMNI Hospital, Hospital Metropolitano, Hospital Vozandes, SOLCA, Junta de Beneficencia de Guayaquil, Hospital Santa Inés, Monte Sinaí, and others, with coverage extending up to $100,000 per illness and 100% hospitalization coverage after a 90-day waiting period.
The service delivery model is hybrid, combining five physical agency locations across Ecuador (Guayaquil, Quito, Manta, Machala, Cuenca) with a digital platform consisting of the App MEDEC mobile application, the Portal del Afiliado member portal, and the Guía Médica provider directory. The technology stack is functional rather than differentiated: a digital reimbursement system (up to $200 via bank transfer within 48 hours), electronic ODA generation, a home document pickup service (Retiro Fácil), and home-based medicine delivery and doctor visit services. Payment processing is handled through the Paymentez gateway accepting Visa and MasterCard.
Go-to-market is sales-led and field-anchored, with digital channels serving as a self-service complement for plan purchases, reimbursement requests, and customer support. Customer segments are diversified across individuals, families, seniors, SMBs, and corporate clients. The company employs 88 people, maintains 24/7 customer service including an emergency hotline, and is not publicly traded, with no disclosed institutional investors, funding rounds, M&A activity, or patents.
MEDEC S. A. firmographics
Firmographics- Name
- MEDEC S. A.
- Legal name
- MEDEC S.A.
- Website
- https://medec.ec
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- MEDEC S.A. is a privately held Ecuadorian prepaid medicine company operating for 25+ years, offering six subscription-based health plan tiers to individuals, families, seniors, and businesses through five physical agencies and a digital app and member portal across Ecuador.
- Ownership category
- akta.pro rank
MEDEC S. A. industry classification
Industry- Product category
- Prepaid Health Insurance
- NAICS
- Direct Life, Health, and Medical Insurance Carriers (52411)
- SIC
- Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Medigap Member Support & Care Navigation (Advocacy/Concierge) (HLAEADAH)
Keywords
Where MEDEC S. A. is headquartered
LocationHeadquarters
- HQ city
- Guayaquil
- HQ country
- Ecuador
- HQ region
- Latin America
Offices5 records
Markets served
MEDEC S. A. business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Monthly Plan Premiums: Subscription-based monthly fees charged to plan members. Premium values are determined based on the age and gender of the affiliated member.
- Copayments (Copagos): Proportional percentage values that members pay for medical services as part of their coverage. Copayments apply for consultations, laboratory tests, imaging studies, and medications.
- ODA (Orden de Atención) Fees: Members can purchase medical attention orders through digital channels or offices. ODAs provide access to consultations, medications, and laboratory services with a minimum copay.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | MEDEC Silver - Entry-level prepaid medicine plan |
| Subscription | Monthly | MEDEC Gold - Mid-tier prepaid medicine plan |
| Subscription | Monthly | MEDEC Platinum - Premium prepaid medicine plan |
| Subscription | Monthly | MEDEC Senior - Prepaid medicine plan for seniors |
| Subscription | Monthly | MEDEC PYMES - Small business prepaid medicine plan |
| Subscription | Monthly | MEDEC Corporativo - Corporate prepaid medicine plan |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
MEDEC S. A. product offering
Product offeringCore offering
MEDEC S.A. is an Ecuadorian prepaid medicine company that sells health insurance plans (Silver, Gold, Platinum, Senior, PYMES, and Corporativo tiers) providing individuals, families, seniors, and businesses access to a network of hospitals, clinics, laboratories, and imaging centers. The offering includes medical attention orders (ODA), digital reimbursement processing, home doctor visits, home medicine delivery, and a 24/7 customer service line. Members interact with the company through physical agencies in five Ecuadorian cities and through digital channels including a website, member portal, and mobile app.
Product overview
MEDEC S.A. is an Ecuadorian prepaid medicine company with over 25 years of experience offering a comprehensive portfolio of health insurance plans. The core offering consists of six distinct plan tiers: MEDEC Silver, Gold, and Platinum (individual/family plans with escalating coverage levels), MEDEC Senior (senior-focused plan), MEDEC PYMES (small business plan), and MEDEC Corporativo (enterprise plan). These plans provide access to medical consultations, laboratory services, imaging, and hospitalization through a network of healthcare providers. The service ecosystem includes complementary digital platforms and services: the App MEDEC mobile application, the Portal del Afiliado (member portal), Guía Médica (provider directory), ODA (medical attention orders), Reembolsos (reimbursement service), and auxiliary services such as home medicine delivery (Medicina a Domicilio), home doctor visits (Médico a tu Casa), and document pickup (Retiro Fácil). The company operates through multiple physical agencies across Ecuador and provides 24/7 customer support.
Differentiator
Problem solved
Functional benefit
Brands
- MEDEC Silver: Health insurance plan tier
- MEDEC Gold
- MEDEC Platinum
- MEDEC Senior
- MEDEC PYMES
- MEDEC Corporativo
Products and services
- MEDEC Silver Entry-level prepaid medicine plan for individuals and families offering basic medical coverage and access to the MEDEC provider network.
- MEDEC Gold Mid-tier prepaid medicine plan for individuals and families offering enhanced medical coverage beyond the Silver tier.
- MEDEC Platinum Premium prepaid medicine plan for individuals and families offering the highest level of medical coverage and benefits within the individual/family portfolio.
- MEDEC Senior Prepaid medicine plan designed for senior citizens, with coverage tailored to age-appropriate medical needs.
- MEDEC PYMES Group prepaid medicine plan tailored for small and medium-sized businesses (PYMES), used as an employee benefit.
- MEDEC Corporativo Corporate prepaid medicine plan for large businesses offering customized group healthcare coverage for employees, with custom pricing based on group size and demographics.
- Reembolsos Reimbursement service that allows members to recover a percentage of medical expenses paid out-of-network, with digital processing delivering up to $200 via bank transfer within 48 hours.
- Medicina a Domicilio Home medicine delivery service available to members with no shipping charges; members only pay the prescription copayment.
- Médico a tu Casa 24/7 home doctor visit service with a $10 copayment per visit, providing medical attention at the member's home or office.
- Retiro Fácil Document pickup service that collects reimbursement paperwork from a member's home via courier at no extra cost, eliminating the need for in-person visits.
Quantifiable outcome
- Reimbursement processing time: up to $200 via bank transfer within 48 hours
- +4 more outcomes
Companies that use MEDEC S. A.
Customer profileNamed customers11 records
Segments4 records
Ideal customer profiles4 records
MEDEC S. A. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
MEDEC S. A. partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights4 records
MEDEC S. A. competitors and assessment
Company assessmentBroad incumbents
- UnitedHealthcare Global: International division of UnitedHealth Group providing health benefits to multinational employers and individuals in Latin America. Comparable on cross-border employer-sponsored and expatriate health plans, though at significantly larger scale.
- Pan American Life Insurance Group: Long-established multinational life and health insurer with operations across Latin America and the Caribbean, including Ecuador. Comparable as a scaled health-insurance provider offering individual and group plans to similar demographics.
- Humana: US-headquartered managed care company focused on health insurance products for individuals, seniors, and employer groups. Comparable on tiered plan structure and senior-segment focus (MEDEC Senior equivalent).
- Bupa: Global health insurance and care provider with Latin American operations offering individual and corporate health plans. Comparable on payer-sponsored health-plan model, though much larger and geographically diversified.
- Cigna Healthcare: Global health services and insurance company serving individuals and corporate clients worldwide, including in Latin America. Comparable on multi-tier health plan structure and corporate/employer-sponsored coverage.
- Aetna (CVS Health): Large US-based diversified health insurer offering individual, family, and employer-sponsored health plans. Comparable on managed-care plan design and group/individual segmentation, though operating at vastly larger scale.
Direct peers
- Ecuasanitas: Ecuadorian health plan administrator offering prepaid medicine plans with provider networks across major Ecuadorian cities. Operates the same prepaid-medicine category as MEDEC with comparable product and distribution structure.
- Saludsa: Ecuadorian prepaid health plan operator serving individuals, families, and corporate accounts with hospital/clinic networks. Competes directly with MEDEC on plan tiers, provider coverage, and group sales.
- Cruz Blanca: One of Ecuador's largest prepaid medicine providers, operating a similar prepaid plan model with multi-tier offerings, provider networks, and corporate accounts. Closest head-to-head competitor to MEDEC across Ecuador's main urban markets.
- BMI Medical Insurance: International health insurer offering private medical plans to individual and corporate clients across Latin America, including Ecuador. Comparable on product design (multiple tiers, international in some plans) and target segments.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights7 records
Customer concentration
MEDEC S. A. social profiles
Digital presenceMEDEC S. A. financial estimates
Financial estimateRevenue estimate
Valuation estimate
MEDEC S. A. leadership team
Management profileNumber of profiles
MEDEC S. A. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MEDEC S. A. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MEDEC S. A.
What does MEDEC S. A. do?
MEDEC S.A. is an Ecuadorian prepaid medicine company that sells health insurance plans (Silver, Gold, Platinum, Senior, PYMES, and Corporativo tiers) providing individuals, families, seniors, and businesses access to a network of hospitals, clinics, laboratories, and imaging centers. The offering includes medical attention orders (ODA), digital reimbursement processing, home doctor visits, home medicine delivery, and a 24/7 customer service line. Members interact with the company through physical agencies in five Ecuadorian cities and through digital channels including a website, member portal, and mobile app.
Is MEDEC S. A. a public or private company?
MEDEC S. A. is a private company. It is classified as unknown and is currently operating.
When was MEDEC S. A. founded?
MEDEC S. A. was founded in 1999. It employs 51 to 100 people.
Where is MEDEC S. A. based?
MEDEC S. A. is headquartered in Guayaquil, Ecuador, in the Latin America region.
How does MEDEC S. A. make money?
Three revenue lines are on record. Monthly Plan Premiums are the primary driver. The others are copayments (Copagos) and ODA (Orden de Atención) Fees.
Who are MEDEC S. A.'s main competitors?
Broad incumbents on record are UnitedHealthcare Global, Pan American Life Insurance Group, Humana, Bupa, Cigna Healthcare and Aetna (CVS Health). Direct peers are Ecuasanitas, Saludsa, Cruz Blanca and BMI Medical Insurance.
Does MEDEC S. A. have an API?
No public API is recorded for MEDEC S. A..
What industry is MEDEC S. A. in?
MEDEC S. A.'s product category is Prepaid Health Insurance. Its primary akta.pro industry code is HLAEADAH, Medigap Member Support & Care Navigation (Advocacy/Concierge). Its NAICS code is 52411 and its SIC code is 6324.