Medex Healthcare Services Ltd

What Medex Healthcare Services Ltd does

Medex Healthcare Services Ltd is a Saudi Arabia-based private healthcare management and facility-operations company founded in 2007 and headquartered in Jeddah. The company runs an integrated B2B model in which it designs, staffs, and operates worksite clinics, in-house corporate clinics, urgent care centers, and (since 2013) a full hospital (Al-Rahma in Madinah) on behalf of enterprise clients. Its facility network spans 80 sites — 37 in-house clinics, 35 site clinics, and 8 insurance-company clinics — across 7 Saudi cities (Riyadh, Jeddah, Makkah, Madinah, Dammam, Taif, Yanbu), supported by 270 staff including 74 physicians and 90 nurses, and serves 400,000+ people with 65,000 patient visits per month.

The underlying technology stack centers on a proprietary Hospital Information System (HIS) for monitoring employee health, disease trends, and sick leave, combined with standardized ICD diagnostic coding in place since 2008 and an electronic claims submission platform that links MedEx clinics to insurance payers. The company operates a seven-step Operational Platform (Define, Organize, Manage, Train, Operate, Monitor, Improve) as its service-delivery methodology, and its flagship Al-Bait Medical General Center in Makkah holds JCI-AMC accreditation. No AI/ML capabilities are disclosed.

MedEx makes money through managed-services contracts with large corporate clients (e.g., Buqshan/Pepsi, Savola, construction firms) for end-to-end clinic operations, supplemented by professional services for healthcare providers seeking management-model partnerships and by transaction-based revenue through its insurance network (electronic claims, coordinated referrals). Pricing is fully custom B2B and not publicly disclosed. Customer segments span corporates, healthcare providers, insurance companies, and — via Al-Bait — pilgrims and residents near the Holy Mosque. The CEO is Hisham Alkhawam; the company is privately held with no external funding rounds on record.

Name

Medex Healthcare Services Ltd

Legal name

Medex Healthcare Services Ltd

Website

https://medexhealthcare.net

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Medex Healthcare Services Ltd is a Saudi-based, privately held B2B healthcare management company that designs, staffs, and operates worksite clinics, in-house corporate clinics, urgent care centers, and a managed hospital for large enterprise clients across 7 Saudi cities, supported by a proprietary HIS and insurance integration platform.

Ownership category

akta.pro rank

Product category

Healthcare Facility Management Services

NAICS

Home Health Care Services (621610), Offices of Physicians (6211), General Medical and Surgical Hospitals (62211)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)

akta.pro primary industry

Healthcare Clinical & Allied Health Staffing (BPACADAJ)

Keywords

• Occupational healthcare services
• Worksite clinic management
• Corporate healthcare management
• Healthcare facility operations
• Clinical healthcare staffing

Headquarters

HQ city

Jeddah

HQ country

Saudi Arabia

HQ region

Middle East

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Healthcare Facility Management Services: MedEx generates revenue by managing and operating healthcare facilities for corporate clients. This includes establishing and running worksite clinics, in-house clinics, and urgent care centers. Services are customized to each partner's needs, with MedEx providing complete management and operational solutions.
2. Healthcare Provider Partnerships: Revenue from providing healthcare providers with management models, personnel recruitment, and service improvement services. Healthcare providers gain added value through partnership with MedEx's extensive network.
3. Insurance Network Services: Facilitating access to healthcare services through partnerships with insurance companies. MedEx enables electronic claims submission and provides coordinated care that reduces insurance rejection rates.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels2 records

Core offering

Medex Healthcare Services Ltd establishes, staffs, and operates worksite clinics, in-house clinics, and urgent care centers for corporate clients across Saudi Arabia. It delivers Primary, Secondary, Tertiary, and Home Healthcare services and provides end-to-end healthcare facility management including personnel recruitment, clinical operations, quality assurance, and insurance coordination.

Product overview

Medex Healthcare Services Ltd offers an integrated healthcare management platform comprising five core service tiers: Primary Healthcare, Secondary Healthcare, Tertiary Healthcare, Home Healthcare, and the JCI-accredited Al-Bait Medical General Center. The company operates through multiple service lines including Specialized Clinics, Urgent Care Centers, and Medical Logistics services. Its Operational Platform framework (Define, Organize, Manage, Train, Operate, Monitor, Improve) serves as the methodology for delivering healthcare across 8 insurance company clinics, 37 in-house clinics, and 35 site clinics. MedEx's business model acts as a mediator between companies, healthcare providers, and insurance companies, providing comprehensive healthcare facility management and operational services across 7 cities in Saudi Arabia.

Differentiator

Problem solved

Functional benefit

Brands

• Albayt Medical General Center (AMC): A multipurpose medical center in King Abdul Aziz Endowment project in Mecca, providing medical care for pilgrims and tower residents. The first project of MedEx and the closest medical facility to the Holy Mosque in Mecca. JCI accredited.

Products and services

• Primary Healthcare First level of contact healthcare services including preventive health, occupational health, general checkups, and vaccination services for diagnosis, treatment, and routine screening, provided to corporate clients and their employees.
• Secondary Healthcare Second tier of healthcare system where patients from primary care are referred to specialists in hospitals for necessary treatment, facilitated through MedEx's insurance network and partner hospitals.
• Tertiary Healthcare Specialized consultative care provided upon referral from primary and secondary care, including rehabilitation centers, specialized ICUs, advanced diagnostics, and specialized medical personnel.
• Home Healthcare Customized homecare services and consultations for patients who need or prefer to stay at home, offering high-level care, compassion, and professionalism.
• Al-Bait Medical General Center JCI-accredited multipurpose medical center in King Abdul Aziz Endowment project in Mecca, serving pilgrims and 30,000+ tower residents, with 24/7 emergency care and home visit capabilities; the closest medical facility to the Holy Mosque in Mecca.

Quantifiable outcome

• Reduced insurance rejection rates through electronic claims submission and coordinated care
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• Buqshan (Pepsi)coreStrategic or Co-development Partner · 1 January 2016Strategic partnership established in 2016 for managing manufacturing clinics at Pepsi production facilities. MedEx provides comprehensive healthcare services including occupational health programs for factory workers.
• SavolacoreStrategic or Co-development Partner · 1 January 2016Strategic partnership for managing site clinics at Savola foods manufacturing facilities. MedEx delivers occupational health and preventive care services to manufacturing workforce.
• Al-Rahma HospitalcoreStrategic or Co-development Partner · 1 January 2013MedEx manages Al-Rahma Hospital in Madinah since 2013, providing comprehensive hospital management and operational services.
• Insurance Companies NetworkcoreStrategic or Co-development PartnerExtensive network of insurance company partnerships enabling access to healthcare services. MedEx facilitates electronic claims submission and coordinates care to reduce rejection rates. Employees can access secondary healthcare without additional out-of-pocket expenses.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Regional players

• National Medical Care Company (Care): Saudi-listed hospital operator running a flagship Riyadh hospital and affiliated clinics. Comparable in Saudi healthcare delivery and JCI accreditation, though narrower in geographic footprint than MedEx.
• Dallah Healthcare: Saudi-listed healthcare group operating hospitals and clinics across Saudi Arabia. Comparable in service mix (primary, secondary, tertiary) and Saudi regulatory environment, but materially larger and hospital-focused versus MedEx's clinic-led B2B model.
• Saudi German Health (SGH): Major Saudi hospital operator with multi-city presence and tertiary care capabilities. Although larger and hospital-centric, SGH is a relevant peer on Saudi healthcare operations and could compete for the same corporate and insurance partnerships.
• NMC Healthcare: One of the largest private healthcare operators in the Gulf region, with hospitals, clinics, and homecare across the UAE and Saudi Arabia. Comparable in hospital and clinic management, multi-service portfolio, and regional corporate health contracts.
• Mouwasat Medical Services: Saudi-listed hospital and clinic operator with multiple facilities across Saudi Arabia. Comparable in service breadth (primary, secondary, tertiary) and Saudi market positioning, though primarily a hospital owner-operator rather than a corporate-clinic outsourcer.

Direct peers

• Maxim Healthcare Services: US-based healthcare staffing and home health services provider. Comparable business model component — outsourced clinical staffing and home care delivered to corporate, government, and patient clients — though geographic focus is North America.
• Concentra Group Holdings: US-based operator of occupational health clinics serving employer customers with worksite-based and freestanding clinics. Analogous business model (clinic-installation, occupational health, employer contracting) though US-only geography.
• International SOS: Global leader in workforce health and occupational health services, operating worksite clinics and remote healthcare delivery for corporate clients. Directly mirrors MedEx's B2B model of deploying staffed clinics at employer sites, with the largest difference being geographic scale (multi-country vs. Saudi-only).

Others

• Bupa Arabia for Cooperative Insurance: Saudi health insurance leader with an extensive provider network that MedEx plugs into. Although an insurance company rather than a provider, Bupa is a key partner in MedEx's referral and claims flow, and its expansion strategy directly affects MedEx's economics.

Broad incumbents

• Dr. Sulaiman Al Habib Medical Group (HMG): Largest Saudi-listed private healthcare provider with hospitals, clinics, and digital health operations across KSA and the Gulf. Overlaps with MedEx on primary/secondary care delivery and corporate health, but operates at much larger scale and broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/medex-healthcare-co

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medex Healthcare Services Ltd