What Medicover Polska does

Medicover Polska (legally Medicover sp. z o.o.) is a privately held Polish private healthcare provider founded in 1995 and headquartered at Al. Jerozolimskie 96, Warsaw. The company operates an integrated multi-site network across more than 40 Polish cities and 16 voivodeships, anchored by the Szpital Medicover hospital in Warsaw and complemented by sub-brands including Medicover Stomatologia (dental), Medicover Optyk (optical), Medicover Vital (supplements), Medicover OnLine (telemedicine and patient portal), and the MediClub loyalty program with over 1,000,000 members. Its clinical network spans 2,500+ doctors and offers more than 800 diagnostic tests and services.

The company's core platform combines physical medical centers with the Medicover OnLine telemedicine portal, an e-commerce storefront at sklep.medicover.pl, and a corporate sales motion targeting employers with occupational medicine, on-site clinics, and employee benefit packages. Its Medicover Hospital in Warsaw provides inpatient care, childbirth services, surgical procedures including da Vinci robotic-assisted surgery, and 24-hour emergency services. The MediClub loyalty program integrates discounts across owned services and partner offerings spanning fitness (CityFit, Well Fitness), wellness (SaunaPark Platinium), fertility (Invimed), rehabilitation (Rehasport), laboratory diagnostics (Synevo), and affiliated medical entities (Centrum Medyczne Damiana).

Revenue is generated through five primary streams: recurring individual and corporate medical subscription packages (tiered Classic through Premium, monthly billing), B2B corporate contracts for occupational medicine and employee benefits, fee-for-service consultations and diagnostics, fee-for-service hospital procedures, and e-commerce sales of medical packages, vaccinations, screenings, and supplements. Dental packages are billed annually on a seven-tier ladder from 499 to 14,999 PLN. Distribution combines owned physical centers, a self-serve digital channel, an in-house contact center (500 900 500), and a field sales team for enterprise accounts. The company is part of the broader Medicover group, which also operates across Germany, Sweden, Romania, Bulgaria, India, and the UAE.

Name

Medicover Polska

Legal name

Medicover sp. z o.o.

Website

https://medicover.pl

Company type

Private

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Medicover Polska is a privately held Polish private healthcare provider operating a network of owned medical centers across 40+ cities, an in-house hospital, dental, optical, and supplement sub-brands, plus a telemedicine platform and loyalty program serving over 1,000,000 members.

Ownership category

akta.pro rank

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices19 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Medical Subscription Packages: Recurring subscription revenue from individual and corporate medical packages offering access to consultations, diagnostics, and preventive care across various tiers (Classic, Standard, Medium, Premium)
2. Corporate Health Programs: B2B contracts for occupational medicine, on-site clinics, employee benefit packages, and workplace health programs for large enterprises and SMEs
3. Fee-for-Service: One-time payments for individual consultations, diagnostic tests, surgeries, dental services, and optical products
4. E-commerce Sales: Online store revenue from medical packages, supplements (Medicover Vital), vaccinations, and health screenings sold directly to consumers
5. Hospital Services: Inpatient care, childbirth services, surgical procedures, and specialized medical treatments at Medicover Hospital in Warsaw

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels6 records

Core offering

Medicover Polska operates one of the largest integrated private healthcare networks in Poland, providing outpatient care through medical centers in 40+ cities, inpatient care at Medicover Hospital, dental services via Medicover Stomatologia, optical services via Medicover Optyk, and remote consultations via the Medicover OnLine telemedicine platform. The company sells subscription medical packages (Classic, Standard, Medium, Premium) and corporate health benefit programs, complemented by fee-for-service consultations, diagnostics, dental and optical services, supplements sold through Medicover e-Sklep, and the MediClub loyalty program serving more than 1,000,000 members.

Product overview

Medicover Polska operates as a private healthcare provider offering a multi-brand portfolio of services. The core offering consists of subscription-based medical packages (Classic, Standard, Medium tiers) providing access to primary care physicians, specialists, diagnostics, and hospital services. The company supplements this with specialized sub-brands including Medicover Stomatologia (dental services), Medicover Optyk (optical services), Medicover Vital (supplements and vitamins), and Medicover Hospital (inpatient and surgical care). Digital services include Medicover OnLine telemedicine platform and Medicover e-Sklep e-commerce platform. The MediClub loyalty program provides members with discounts across the product portfolio. Tests and screenings include laboratory diagnostics, imaging services, genetic testing, and preventive health packages.

Differentiator

Problem solved

Functional benefit

Brands

• Medicover Stomatologia: Dental services including general dentistry, orthodontics, implants, oral surgery, and aesthetic dentistry.
• Medicover Optyk
• Medicover Vital
• MediClub
• Medicover OnLine
• Szpital Medicover
• Fundacja Medicover

Products and services

• Medicover Medical Packages (Classic, Standard, Medium, Premium) Subscription-based healthcare packages offered in four tiers (Classic, Standard, Medium, Premium) providing access to Medicover's network of doctors, diagnostics, and specialists for individuals and corporate clients.
• Medicover OnLine Telemedicine platform providing remote consultations with Medicover doctors, enabling patients to access medical advice and e-prescriptions without visiting a physical center.
• Medicover Hospital Multi-specialty inpatient hospital providing surgical procedures (including da Vinci robotic-assisted surgery), hospitalizations, and specialist inpatient care for Medicover patients and fee-for-service clients.
• Medicover Stomatologia Private dental services including preventive care, diagnostics, and treatment provided through Medicover's network of dental clinics across Poland.
• Medicover Optyk Optical retail and vision-care services including eye examinations, prescription glasses, and contact lenses sold through Medicover-owned optical stores.
• Medicover Vital Medicover's own-brand line of dietary supplements formulated to support patient health, sold through the Medicover e-Sklep online store.
• Medicover e-Sklep (Medistore) Medicover-owned online store selling Medicover Vital supplements and related health products directly to consumers.
• MediClub Loyalty Program Free loyalty program with more than 1,000,000 members providing access to Medicover services, health content, and discounts at partner sports, wellness, and lifestyle facilities across Poland.
• Corporate Health Programs B2B health benefit packages sold to Polish employers, providing their employees with access to Medicover's medical, diagnostic, specialist, dental, optical, and occupational health services under a single corporate contract.
• Diagnostic Tests and Screenings Standalone diagnostic and preventive screening services (laboratory tests, imaging, and health check-ups) available to package subscribers and fee-for-service patients across Medicover's network.

Quantifiable outcome

• Over 6,000 medical visits per month
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered minor.

• OKKO (Optical Retail)minorChannel Partner/ Reseller/ DistributorPartnership with OKKO optical retail chain for eye examinations and eyeglass sales. Medicover Optyk services are available at OKKO locations alongside Medicover's own optical salons.
• Fitness Club Partners (CityFit, Well Fitness)minorGTM or Marketing PartnerMediClub members receive discounts at fitness facilities including CityFit and Well Fitness as part of the loyalty program's physical activity benefits.
• Centrum Medyczne DamianaminorOthersPart of the Medicover group of companies, offering additional medical services accessible through MediClub.
• SynevominorOthersMedical laboratory services partner offering diagnostic testing accessible through MediClub benefits.
• InvimedminorOthersFertility and reproductive health services partner available through MediClub.
• RehasportminorOthersRehabilitation and sports medicine partner offering services through MediClub with discounts.
• SaunaPark PlatiniumminorGTM or Marketing PartnerWellness facility partner offering MediClub members discounts on spa and sauna services.

Scale indicators5 records

Recent moves1 record

Expansion highlights6 records

Market position

Strengths1 record

Weaknesses5 records

Competitive moat6 records

Customer concentration

• Xx.com/MedicoverPL
• Facebookfacebook.com/Medicover
• LinkedInlinkedin.com/company/medicoverpl

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medicover Polska