Medway Foodbank

What Medway Foodbank does

Medway Foodbank is a UK registered non-profit charity (operating under the parent entity Help in the Community, charity number 1166505) that provides emergency food parcels and practical support to individuals and families in crisis within the Medway area of Kent, England. Founded in 2011, the organisation operates through a voucher-based referral system, where beneficiaries obtain a food voucher from referral partners such as Citizens Advice Medway and exchange it at physical distribution centres located in Chatham, Gillingham, and Rochester. The food bank is affiliated with the Trussell national network, which provides branding, operational frameworks, and access to donor infrastructure.

The service portfolio centres on emergency food parcel distribution, complemented by a suite of digital advisory tools including a Benefits Calculator, Energy Bill Support guidance, a Grants Search tool, and a hardship Advice Helpline. The organisation also operates food and financial donation collection programmes (the latter processed via the Cafdonate platform) and a volunteer recruitment programme. There is no proprietary technology stack or app disclosed; the service is fundamentally an operational logistics and welfare-referral operation rather than a technology business.

Financially, Medway Foodbank is funded through voluntary donations (food and monetary) from the public, businesses, and community groups, with no disclosed revenue figures, pricing structure, or funding round data in the source material. The organisation employs approximately 5 people and operates with minimal disclosed overhead, consistent with a small local charity model.

Name

Medway Foodbank

Legal name

Help in the Community

Website

https://medway.foodbank.org.uk

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Medway Foodbank is a small UK non-profit charity, operating under Help in the Community, that distributes emergency food parcels and provides welfare advisory services to individuals and families in crisis across the Medway area of Kent via a voucher referral system.

Ownership category

akta.pro rank

Product category

Emergency Food Assistance

NAICS

Community Food Services (62421), Community Food Services (624210)

SIC

Services-Social Services (8300)

akta.pro primary industry

Food Assistance & Food Banks (BPAGAEAA)

akta.pro secondary industries

Food Assistance & Nutrition Relief (Emergency Feeding) (BPAGAAAD), Emergency Food Security & Nutrition in Humanitarian Crises (BPADAJAI)

Keywords

• Emergency food assistance
• Food bank services
• Crisis aid
• Community support
• Charity donations

Headquarters

HQ city

Medway

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Others

Revenue model

1. Food Donations: Receives food donations from the public, businesses, and community groups which are distributed to those in need.
2. Financial Donations: Accepts monetary donations through the Cafdonate platform to provide food and practical support to people who need it.

Distribution channels1 record

Marketing channels3 records

Core offering

Medway Foodbank distributes emergency food parcels to individuals and families in crisis via a voucher referral system operated through physical distribution centres in the Medway area of Kent, UK. It complements emergency food provision with digital advisory tools (benefits calculator, energy bill support, grants search) and an advice helpline, while collecting food and monetary donations from the public, businesses, and community groups.

Product overview

Medway Foodbank operates as a single-service charity providing emergency food assistance and practical support to people in crisis within the Medway area. The organization offers emergency food parcels distributed via a voucher referral system, alongside complementary digital advisory tools (benefits calculator, energy bill support, grants search) and a dedicated advice helpline. The service portfolio also includes food donation collection, financial donation processing, and volunteer recruitment programs, all coordinated through the Trussell network infrastructure.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Food Parcels

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• TrussellcoreStrategic or Co-development PartnerMedway Foodbank is part of the Trussell network, a UK-wide charity working to end the need for food banks. Trussell provides branding, support, resources, and operational frameworks for affiliated food banks.
• Citizens Advice MedwayminorChannel Partner/ Reseller/ DistributorCitizens Advice Medway is a referral partner that helps direct individuals in need to Medway Foodbank services. They are listed as a footer partner on the website.
• All Saints Community Project TrustminorChannel Partner/ Reseller/ DistributorAll Saints Community Project Trust is a community partner that supports Medway Foodbank's operations. Listed as a footer logo partner on the website.
• Help in the CommunitycoreOthersHelp in the Community is the parent charity for Medway Foodbank. Registered charity number 1166505 in England and Wales.

Scale indicators2 records

Recent moves4 records

Expansion highlights2 records

Emerging players

• FareShare: FareShare is a UK charity that redistributes surplus food to a network of frontline charities, including food banks. It operates in the same food-insecurity category as Medway but focuses on upstream food rescue and redistribution rather than direct client-facing food parcels.

Others

• The Food Foundation: The Food Foundation is a UK think tank and advocacy organisation working on food insecurity, healthy eating and food system reform. It is adjacent to Medway's mission rather than directly competing, but shapes the policy and donor environment Medway operates within.

Regional players

• City Harvest London: City Harvest is a London-based food rescue charity that collects surplus food and redistributes it to charities serving people in need. It is a regional peer in the same emergency food assistance space, with a comparable donation-driven model but operating in a different UK geography.

Broad incumbents

• Feeding Britain: Feeding Britain is a UK-wide alliance supporting local anti-poverty and food poverty coalitions. It is comparable to Medway because it operates in the same emergency food assistance and welfare space and supports member organisations running food aid and related services.
• Salvation Army UK: The Salvation Army runs food banks, community programmes and hardship support across the UK. It overlaps with Medway's emergency food and hardship support offering but operates as a much larger, multi-service religious-affiliated charity rather than a single-issue food bank.
• Trussell Trust: The Trussell Trust is the UK-wide charity that runs the food bank network Medway belongs to. It is a broad incumbent in the emergency food assistance space, providing the branding, operational frameworks and strategic direction that Medway (and ~1,300 other member food banks) operate within.

Direct peers

• Independent Food Aid Network (IFAN): IFAN is a UK membership network for independent food banks not affiliated with the Trussell Trust. It is a direct peer in the same product category (emergency food parcels via referral), serving overlapping client populations but in a parallel network structure.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/medway-foodbank

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medway Foodbank