MemberNova
MemberNova is a Canadian SaaS company that provides an integrated cloud-based membership management platform for professional, trade, chapter-based, and non-profit organizations, serving nearly 5,000 customers with modules for member data, events, dues, email, websites, and analytics on Microsoft Azure.
- Company typePrivate
- Founded2002
- HeadquartersOakville, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What MemberNova does
MemberNova, operated by Infotech Business Centre Inc., is a Canadian cloud-based membership management software company headquartered in Oakville, Ontario and founded in 2002. The company provides an integrated SaaS platform purpose-built for membership-based organizations — including professional associations, trade associations, chapter-based organizations, non-profits, and chambers of commerce — and serves nearly 5,000 customer organizations processing data on more than one million individuals. Its core product combines member management, multi-chapter hierarchical administration, event registration and ticketing, dues and eCommerce (with auto-renewals and recurring billing), email campaigns, a drag-and-drop website builder, community/forum functionality, and real-time analytics within a single platform hosted on Microsoft Azure infrastructure and protected by CloudFlare, with proprietary workflow automation (SmartAutomation) and intelligent segmentation (Smart Search/List Builder).
The platform integrates with Stripe, PayPal, and Authorize.net for payments; Sendgrid and MailJet for email delivery; Zoom for virtual events; and Atlassian and DeskPro for support operations. MemberNova generates revenue primarily through annual subscription fees scaled to active member counts, supplemented by setup fees at onboarding, with quote-based pricing (no public list price) in USD for international customers and CAD for Canadian customers plus applicable taxes. Distribution is direct and consultative via the company website's demo-request funnel, supported by content marketing (blog, newsletter, webinars, eBooks) and a 24/7 self-service knowledgebase; the company is GDPR-compliant and offers EU Standard Contractual Clauses for data transfers to support international expansion. The company is privately held and bootstrapped, with no disclosed funding rounds, acquisitions, or external investors.
MemberNova firmographics
Firmographics- Name
- MemberNova
- Legal name
- Infotech Business Centre Inc.
- Website
- https://membernova.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- MemberNova is a Canadian SaaS company that provides an integrated cloud-based membership management platform for professional, trade, chapter-based, and non-profit organizations, serving nearly 5,000 customers with modules for member data, events, dues, email, websites, and analytics on Microsoft Azure.
- Ownership category
- akta.pro rank
MemberNova industry classification
Industry- Product category
- Association Management Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Community Hosting & Membership Platforms (MPACAJAF)
- akta.pro secondary industry
- Conference & Trade Show Registration Platforms (THAHAFAB)
Keywords
Where MemberNova is headquartered
LocationHeadquarters
- HQ city
- Oakville
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
MemberNova business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Subscription Software Licenses: Annual subscription fees based on membership count (active members, honorary members, users, and contacts). Setup fees charged at onboarding based on organization size. Monthly rates available for terms under 12 months at higher rates. The subscription model includes access to all platform modules, support, and regular product updates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom pricing based on member/contact count |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
MemberNova product offering
Product offeringCore offering
MemberNova is a cloud-based membership management SaaS platform that provides membership organizations (professional associations, trade associations, chapter-based organizations, non-profits, and chambers of commerce) with an integrated suite for member database management, member self-service portals, multi-chapter hierarchy management, event registration and ticketing, dues/invoicing/eCommerce, email campaign management, drag-and-drop website building, community forums, and real-time analytics. The platform automates onboarding, renewals, and targeted member communications via its SmartAutomation engine and is sold through annual subscriptions with pricing scaled by active member and contact counts.
Product overview
MemberNova is a unified membership success platform combining association membership software with integrated modules for member management, event registration, dues/eCommerce, email campaigns, website CMS, and community engagement. The core platform is supplemented by add-on modules including member directory, multi-chapter management, SmartAutomation for workflow automation, and analytics/reporting. Solution areas cover membership growth, member engagement, and digital strategy. All components operate within a single centralized membership platform designed for professional, trade, and chapter-based organizations.
Differentiator
Problem solved
Functional benefit
Products and services
- Association Membership Software Cloud-based membership management platform providing member database, profiles, renewal automation, and self-service portals for professional associations, trade associations, and chapter-based organizations. Supports multi-level chapter hierarchies with roll-up reporting.
Quantifiable outcome
- Better member retention through improved engagement
- +2 more outcomes
Companies that use MemberNova
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles3 records
MemberNova technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration11 records
Feature9 records
MemberNova partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and flagship.
- Microsoft AzurecorePrimary cloud infrastructure provider for MemberNova's platform. Handles data storage, application infrastructure, and services. Microsoft Azure provides the underlying infrastructure for the membership management platform, ensuring scalability and reliability.
- CloudFlarecoreNetwork service provider for MemberNova's public websites including HTTPS support and DDoS protection. Ensures website security and performance.
- MicrosoftflagshipMicrosoft Partner Network member. Microsoft Partner Network Impact Awards winner in 2015 and 2017. Provides cloud infrastructure and partner ecosystem benefits.
- StripecorePayment processing platform for e-commerce transactions, membership dues, and event registrations. Handles payment processing, subscription billing, and invoicing.
- PayPalcorePayment processing alternative for membership dues and event registrations. Provides additional payment options for members.
- Authorize.netcorePayment gateway for processing credit card transactions for membership dues and event registrations.
- SendgridcoreEmail delivery and statistics service for all outgoing platform messages. Passes first name, last name, and email address, retaining data for 7 days. Ensures high email deliverability.
- MailJetcoreEmail delivery and statistics service for outgoing messages. Alternative email service provider for platform communications.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
MemberNova competitors and assessment
Company assessmentDirect peers
- MemberPlanet: Direct competitor offering membership management, events, dues, and communications for associations, groups, and clubs. Competes for similar small-to-mid market segment with comparable feature set.
- Glue Up: Direct competitor providing membership, event, CRM, and community software for associations and chambers. Targets similar mid-market association segment with comparable integrated platform offering.
- ClubExpress: Direct competitor in membership management for clubs and associations, offering member database, events, website, and dues features comparable to MemberNova's integrated platform.
- Wild Apricot: Direct competitor in membership management software for small-to-mid associations and nonprofits. Competes head-to-head with MemberNova on member management, event registration, dues, and website features for chapter-based organizations.
- GrowthZone: Direct competitor offering association management software focused on chambers of commerce and membership organizations. Competes with MemberNova on member management, events, and dues for chapter-based groups.
- MemberClicks: Direct competitor offering an all-in-one membership management platform for associations, with member databases, event management, email marketing, and website CMS — closely overlapping MemberNova's product breadth.
- iMIS (Advanced Solutions International): Established direct peer providing association management software (Engagement Management System) for professional and trade associations. Larger incumbent competing for the same mid-market and enterprise association segment.
Emerging players
- CiviCRM: Open-source CRM/membership platform widely used by nonprofits and associations. Competes on cost (free) and customization for budget-constrained organizations that might otherwise consider MemberNova.
Broad incumbents
- Salesforce Nonprofit Cloud / NPSP: Broad incumbent CRM platform with nonprofit-specific edition serving associations and nonprofits. Larger, more capital-backed alternative that competes for the same end customers with broader CRM/automation capabilities.
- Microsoft Cloud for Nonprofits: Broad incumbent offering nonprofit/association solutions layered on Dynamics 365 and Microsoft 365. Already a strategic Microsoft Partner Network member — competes as platform alternative for mid-market and enterprise associations.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
MemberNova social profiles
Digital presenceMemberNova compliance and trust
Trust signalCompliance2 records
MemberNova financial estimates
Financial estimateRevenue estimate
Valuation estimate
MemberNova leadership team
Management profileNumber of profiles
Profiles1 record
MemberNova funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MemberNova M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MemberNova
What does MemberNova do?
MemberNova is a cloud-based membership management SaaS platform that provides membership organizations (professional associations, trade associations, chapter-based organizations, non-profits, and chambers of commerce) with an integrated suite for member database management, member self-service portals, multi-chapter hierarchy management, event registration and ticketing, dues/invoicing/eCommerce, email campaign management, drag-and-drop website building, community forums, and real-time analytics. The platform automates onboarding, renewals, and targeted member communications via its SmartAutomation engine and is sold through annual subscriptions with pricing scaled by active member and contact counts.
Is MemberNova a public or private company?
MemberNova is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was MemberNova founded?
MemberNova was founded in 2002. It employs 1 to 10 people.
Where is MemberNova based?
MemberNova is headquartered in Oakville, Canada, in the North America region.
How does MemberNova make money?
One revenue line is on record: subscription Software Licenses.
Who are MemberNova's main competitors?
Direct peers on record are MemberPlanet, Glue Up, ClubExpress, Wild Apricot, GrowthZone, MemberClicks and iMIS (Advanced Solutions International). CiviCRM is listed as an emerging player. Broad incumbents are Salesforce Nonprofit Cloud / NPSP and Microsoft Cloud for Nonprofits.
Does MemberNova have an API?
No public API is recorded for MemberNova.
What industry is MemberNova in?
MemberNova's product category is Association Management Software. Its primary akta.pro industry code is MPACAJAF, Community Hosting & Membership Platforms, with a secondary code of THAHAFAB, Conference & Trade Show Registration Platforms. Its NAICS code is 54151 and its SIC code is 7370.