Memories Ice Cream

What Memories Ice Cream does

Memories Ice Cream is a privately held, family-owned ice cream shop founded in 1992 by Wally and Karen Bragg in Kingston, New Hampshire, and acquired in 2023 by long-time local restauranteurs KC and Lexie Cargill. The business produces handcrafted small-batch ice cream, sorbet, sherbet, frozen yogurt, and vegan dairy-free flavors in-house at a single common kitchen located at its flagship storefront at 95 Exeter Road, Kingston, NH. Its core technology is small-batch production using local ingredients, with a broad flavor library of 20+ standard flavors plus seasonal and limited offerings, and allergy-conscious options (gluten-free, nut-free, soy-free, vegan, dairy-free). The company employs approximately 7 people based on disclosed headcount.

The company generates revenue through multiple channels: direct walk-in retail at the Kingston storefront (open daily 11am–9pm during the operating season), online order-ahead via the Toast Tab platform for in-store pickup, e-gift card sales through Toast Tab, wholesale distribution of pints to 8+ farmstands and country stores across New Hampshire and Massachusetts, a branded partnership with Lexie's milkshake concept at 5 locations (Epping, Exeter, Dover, Portsmouth NH; Newburyport MA), and custom cakes and event catering (party pans, sundae bars) ordered via Google Forms and a contact form. Pricing is unit-based and publicly disclosed for scoops ($5–$10 regular, $6–$10 vegan), sundaes ($6–$11), and gift cards; custom cake and catering pricing is quote-based.

The primary customer segment is local residents and families in the Kingston/Seacoast region seeking a community ice cream experience, with secondary segments including event hosts/party planners needing custom cakes and catering, and farmstand/country store wholesale buyers. The business is dependent on a single physical production and retail location, seasonal operating hours, and brand-driven repeat visitation. There is no disclosed institutional investment, no parent company, and no public market listing. Marketing is conducted through the company's own website, Facebook, Instagram, and email newsletter, with SEO-driven flavor and event content supporting organic discovery.

Name

Memories Ice Cream

Website

https://memoriesicecream.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

1–10 employees

Short description

Memories Ice Cream is a family-owned small-batch ice cream shop founded in 1992 in Kingston, New Hampshire, serving local consumers through a flagship storefront, wholesale distribution to farmstands, a multi-location Lexie's milkshake partnership, and custom event catering.

Ownership category

akta.pro rank

Product category

Artisan Ice Cream

NAICS

Ice Cream and Frozen Dessert Manufacturing (311520)

SIC

Ice Cream & Frozen Desserts (2024), Dairy Products (2020)

akta.pro primary industry

Ice Cream & Gelato Shops (THAFAGAA)

akta.pro secondary industries

Frozen Yogurt Shops (THAFAGAB), Soft-Serve & Custard Stands (THAFAGAC), Ice Cream, Frozen Desserts & Novelties Manufacturing (AFAKAKAE), Ice Cream & Frozen Desserts Wholesale (AFAIAHAC)

Keywords

• Artisan ice cream
• Small-batch production
• Frozen desserts
• Handcrafted ice cream
• Ice cream retail

Headquarters

HQ city

Kingston

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Retail ice cream sales (in-store): Direct walk-in sales of scoops, sundaes, waffle cones, and packaged treats (pints, quarts, cookie sandwiches) at the flagship storefront at 95 Exeter Road, Kingston, NH. Open daily 11am–9pm during operating season.
2. Online ordering (Toast Tab): Customers place orders through the company's Toast Tab online ordering platform for in-store pickup. Order links appear throughout the website (cart, gift cards, online order CTAs).
3. Wholesale distribution: Memories Ice Cream supplies pints and products to farmstands, country stores, and seasonal locations across New Hampshire and Massachusetts, including Cider Hill, Colby Farm, On The Vine, Applecrest Market, Newfields Country Store, Gerry's Variety, Heron Pond Farm, Wally's Vegetables, and seasonal spots.
4. Lexie's milkshake partnership: Memories Ice Cream products are sold through Lexie's, a milkshake concept with multiple locations in New Hampshire and Massachusetts. Lexie's operates as a separate brand/shopper while carrying Memories Ice Cream for its menu.
5. Custom cakes and catering: The company produces custom cakes for celebrations and events and offers catering options including party pans and sundae bars. A 72-hour notice is requested for custom cake orders. Catering inquiries are handled via a contact form.
6. Gift cards: Gift cards are sold through a Toast Tab e-gift card link, providing a pre-paid store credit product.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Memories Ice Cream is a family-owned ice cream shop that produces handcrafted small-batch ice cream, sorbet, sherbet, frozen yogurt, and dairy-free/vegan flavors in-house, and sells them through a flagship retail storefront in Kingston, NH alongside pints, quarts, ice cream cookie sandwiches, custom cakes, and event catering. The business also distributes pints wholesale to farmstands and country stores and supplies Lexie's milkshake locations across NH and MA. Online ordering and gift cards are sold via Toast Tab.

Product overview

Memories Ice Cream is a family-owned ice cream shop operating as a single physical retail location since 1992. The core offering is handcrafted small-batch ice cream in numerous flavors, complemented by custom cakes, ice cream cookie sandwiches, and take-home pints and quarts. Additional services include catering for events with party pans and sundae bars. The company also supplies wholesale products to farmstands and country stores, and operates Lexie's milkshake locations throughout the region.

Differentiator

Problem solved

Functional benefit

Brands

• Lexie's: Milkshake locations operating in multiple New Hampshire and Massachusetts locations including Epping, Exeter, Dover, Portsmouth, NH and Newburyport, MA

Products and services

• Handcrafted Ice Cream (Multiple Flavors) Handcrafted small-batch ice cream in numerous flavors, churned in-house using local ingredients. Available for scoops, sundaes, waffle cones, pints, and quarts. Intended for individual consumers and families seeking a local, community gathering spot.
• Hard & Soft Serve Traditional hard ice cream and soft-serve options in regular and vegan varieties, offered in Kiddie, Small, Medium, and Large sizes for direct in-store service.
• Sherbet, Sorbet, Yogurt & Vegan Flavors Alternative frozen desserts including sherbet, sorbet, frozen yogurt, and vegan (dairy-free) options, all produced in-house in the common kitchen to serve customers with dietary restrictions or preferences.
• Custom Ice Cream Cakes Custom-ordered ice cream cakes for birthdays, celebrations, and events, requiring 72-hour advance notice and ordered through a Google Form. Pricing is quote-based and not publicly disclosed.
• Ice Cream Cookie Sandwiches Chocolate chip cookie sandwiches made fresh, available for purchase alongside ice cream as a packaged take-home treat.
• Pints and Quarts (Take-Home) Ice cream packaged in pint and quart sizes for take-home enjoyment, sold at the storefront and distributed wholesale to farmstands, country stores, and Lexie's milkshake locations.
• Catering & Event Services Custom catering options for parties and events, including pre-scooped party pans and full sundae bars. Catering inquiries are handled via a website contact form, with pricing quote-based.
• Gift Cards (E-Gift Card) Pre-paid store credit sold via the Toast Tab e-gift card platform, redeemable for in-store purchases at the Kingston, NH flagship.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Cider Hill Farm (Amesbury, MA)minorChannel Partner/ Reseller/ DistributorCider Hill Farm in Amesbury, MA is a farmstand that carries Memories Ice Cream pints for resale to its customers. Listed under the 'Farmstands & Country Stores' section of the Memories Ice Cream wholesale/locations page.
• Colby Farm (Newbury, MA)minorChannel Partner/ Reseller/ DistributorColby Farm in Newbury, MA is a farmstand that carries Memories Ice Cream pints for resale. Listed under the wholesale/locations page.
• On The Vine (Exeter, NH)minorChannel Partner/ Reseller/ DistributorOn The Vine in Exeter, NH carries Memories Ice Cream pints for resale. Listed under the wholesale/locations page.
• Applecrest Market (Hampton Falls, NH)minorChannel Partner/ Reseller/ DistributorApplecrest Market in Hampton Falls, NH carries Memories Ice Cream pints for resale. Listed under the wholesale/locations page.
• Newfields Country Store (Newfields, NH)minorChannel Partner/ Reseller/ DistributorNewfields Country Store in Newfields, NH carries Memories Ice Cream pints for resale. Listed under the wholesale/locations page.
• Gerry's Variety (Exeter, NH)minorChannel Partner/ Reseller/ DistributorGerry's Variety in Exeter, NH carries Memories Ice Cream pints for resale. Listed under the wholesale/locations page.
• Heron Pond Farm (Hampton Falls, NH)minorChannel Partner/ Reseller/ DistributorHeron Pond Farm in Hampton Falls, NH carries Memories Ice Cream pints for resale. Listed under the wholesale/locations page.
• Wally's Vegetables (Haverhill, MA)minorChannel Partner/ Reseller/ DistributorWally's Vegetables in Haverhill, MA carries Memories Ice Cream pints for resale. Listed under the wholesale/locations page.
• Lexie's (Epping, Exeter, Dover, Portsmouth NH; Newburyport MA)coreChannel Partner/ Reseller/ DistributorLexie's is a milkshake concept operating 5 locations (Epping, Exeter, Dover, Portsmouth NH, and Newburyport MA). The brand carries Memories Ice Cream as the ice cream base for its milkshakes, with the Dover location also offering scoops. This represents a significant retail channel for Memories products under the Lexie's brand.
• Toast TabcoreTechnology or IntegrationToast Tab provides the online ordering platform and e-gift card infrastructure for Memories Ice Cream. The website links to Toast Tab for both online ordering and gift card purchases. This is the primary digital commerce and POS infrastructure for the business.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Ben & Jerry's: Iconic Vermont-based artisanal ice cream brand with scoop shops and packaged pint distribution nationwide. Highly comparable to Memories in product category (small-batch, premium, flavor-driven ice cream) and in operating scoop-shop retail alongside wholesale pint sales.
• Sweet Rose Creamery: Small-batch artisanal ice cream scoop shop emphasizing local and seasonal ingredients. Comparable on craft production philosophy, scoop-shop plus pint-to-go format, premium flavor lineup, and strong community identity.
• Jeni's Splendid Ice Creams: Direct-to-consumer artisanal ice cream scoop shop and pint brand known for bold flavors and small-batch production. Closely comparable to Memories on craft positioning, flavor-led menu, premium pricing, and direct-to-consumer scoop shop + packaged pint distribution model.
• Cold Stone Creamery: National ice cream scoop shop franchise with mix-in customization on a frozen slab. Directly comparable in-store experience (customized scoops, sundaes, ice cream cakes) and product mix (cakes, catering, packaged pints) even though operating model differs.
• Graeter's Ice Cream: Family-owned, multi-generational ice cream producer and scoop shop operator with pint distribution. Closely comparable on family ownership heritage, small-batch French-pot process, scoop-shop retail, and packaged pint wholesale.
• JP Licks: New England-based (Boston-area) handcrafted ice cream shop chain producing small-batch ice cream in-house. Comparable on regional scoop-shop model, in-house small-batch production, custom cakes, and a similar community-institution brand positioning.
• Gifford's Ice Cream: Family-owned New England ice cream brand with scoop shop and packaged pint distribution. Comparable on multi-generational family ownership, regional New England footprint, scoop shop + pint format, and craft production positioning.
• Emack & Bolio's: New England-based (Boston origin) premium ice cream shop chain with quirky flavor profiles and strong local brand identity. Comparable on craft, scoop-shop format, custom ice cream cakes, and regional community-driven positioning.
• Salt & Straw Ice Cream: Small-batch, handcrafted ice cream scoop shop chain emphasizing local ingredients and unusual flavor combinations. Directly comparable on craft production, in-house flavor development, allergy-conscious offerings, and the scoop-shop-plus-pint retail format.

Broad incumbents

• Häagen-Dazs Shops: Established premium ice cream brand with dedicated scoop shops as well as broad grocery distribution. Comparable as a premium-positioned scoop shop and pint brand, but operates at a much larger, corporate scale rather than a single-shop artisan model.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MemoriesIceCream
• Instagraminstagram.com/memoriesicecream/#
• LinkedInlinkedin.com/company/memories-ice-cream

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Memories Ice Cream