Mercer New Zealand

What Mercer New Zealand does

Mercer New Zealand is the New Zealand operating arm of Mercer, the people and investments business unit of Marsh McLennan (NYSE: MMC), a global professional services conglomerate with more than 95,000 colleagues serving clients in over 130 countries. The firm delivers professional services across five solution lines: Investments (including Mercer Funds, implemented investment solutions, OCIO/managed services, and alternatives and private markets), Health and Benefits consulting, KiwiSaver and Superannuation schemes, Transformation consulting (change management, HR transformation, M&A advisory), and Talent and Rewards (compensation benchmarking, executive compensation, skills-based practices, talent mobility).

Underlying service delivery is supported by proprietary technology platforms including MercerInsight® (asset manager research and strategic research community), Mercer 365™ (digital well-being and employee benefits), Mercer Sentinel (investment risk due diligence), Mercer WIN (Total Remuneration Survey reporting), and TAAP+ (Talent All Access Portal). These platforms underpin both subscription-based data products (notably the Total Remuneration Survey covering 50,000 organizations across 140 countries with over 200,000 surveys sold in the last decade) and consulting engagements.

Mercer New Zealand generates revenue through four primary streams: investment management and advisory fees (including OCIO retainers), professional services consulting retainers, recurring subscription fees for TRS and MercerInsight data products, and KiwiSaver/superannuation scheme administration and management fees. The firm maintains direct sales-led consulting engagement as its primary go-to-market motion, with self-serve digital channels for KiwiSaver members and MercerInsight subscribers. Distribution is anchored by offices in Auckland (PwC Tower, Level 11, 15 Customs Street West) and Wellington (20 Customhouse Quay). The firm recently integrated under an expanded Marsh brand umbrella as part of Marsh McLennan's group-level rebranding strategy while continuing to operate under the Mercer service portfolio.

Name

Mercer New Zealand

Legal name

Mercer LLC

Website

https://mercer.co.nz

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Mercer New Zealand is the New Zealand arm of Marsh McLennan's people and investments business, delivering investment advisory, health and benefits consulting, talent and rewards, transformation services, and KiwiSaver schemes to institutional clients and individual retirement savers.

Ownership category

akta.pro rank

Product category

Investment and Benefits Consulting

NAICS

Portfolio Management and Investment Advice (523940), Portfolio Management and Investment Advice (52394), Pension Funds (525110)

SIC

Investment Advice (6282), Services-Management Consulting Services (8742)

akta.pro primary industry

Institutional Consulting RIAs (OCIO/Endowments/Foundations/Pensions) (FSAAACAG)

akta.pro secondary industries

Pension Master Trusts, Superannuation & Provident Funds (FSAAAGAB), Private Client/High-Net-Worth Advisory (FSAEAAAN)

Keywords

• Investment management consulting
• KiwiSaver superannuation schemes
• Employee benefits consulting
• Compensation benchmarking data
• Talent and rewards advisory

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Investment Management and Advisory Services: Mercer provides investment solutions including managed funds (Mercer Funds), implemented investment solutions, and OCIO (Outsourced CIO) services. Revenue generated through investment management fees and advisory retainers.
2. Consulting and Advisory Services: Professional consulting services across health and benefits, talent and rewards, and transformation. Delivered through direct client engagements and retainer-based relationships.
3. Total Remuneration Survey (TRS) Data Subscriptions: Subscription-based access to Mercer's global compensation and benefits database. The TRS is a global salary benchmarking tool with data from 50,000 organizations across 140 countries. Users include over 1,000 daily active users.
4. KiwiSaver and Superannuation Schemes: Mercer operates registered KiwiSaver schemes including Mercer KiwiSaver scheme, Mercer FlexiSaver, and Mercer Super Trust, generating revenue through scheme management and investment administration fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Mercer New Zealand provides institutional investment advisory and OCIO services, KiwiSaver and superannuation scheme administration (Mercer KiwiSaver, FlexiSaver, Money Confidence, Super Trust), health and benefits consulting, talent and rewards advisory including compensation benchmarking data, and transformation consulting covering M&A, HR transformation, change management, and workforce design.

Differentiator

Problem solved

Functional benefit

Brands

• MercerInsight®: Asset manager research platform providing strategic research and investment insights
• Mercer KiwiSaver scheme
• Mercer FlexiSaver
• Mercer Money Confidence
• Mercer Super Trust
• Mercer 365
• TAAP+ (Talent All Access Portal+)
• Mercer Sentinel
• Talent All Access® Portfolio

Products and services

• MercerInsight® Asset Manager Research Platform Subscription-based research platform providing asset manager research, strategic research, and access to hundreds of third-party editors and asset managers for investment professionals and institutional allocators.
• Implemented Investment Solutions / Outsourced CIO (OCIO) Implemented investment and OCIO services that manage portfolio construction and ongoing investment management on behalf of institutional clients such as pension funds and insurers.
• Mercer Funds (Managed Funds) Multi-manager managed funds distributed to New Zealand investors, providing diversified portfolio access managed by Mercer's investment team.
• Mercer Sentinel Risk Advisory & Due Diligence Risk advisory and due diligence services supporting investment governance and risk management for asset owners and asset managers.
• Alternatives & Private Markets Investment Solutions Investment advisory and solutions covering alternative and private market asset classes for institutional investors seeking diversification.
• Employee Benefits Strategy & Consulting Consulting services helping corporate employers design, deliver, and finance employee benefit programs including well-being solutions.
• Mercer 365™ Digital Well-Being Platform Flexible, fully customizable turnkey digital benefits platform that delivers employee well-being and benefits programs for employers.
• Mercer KiwiSaver Scheme Registered KiwiSaver retirement savings scheme offered to New Zealand residents as part of Mercer's KiwiSaver Preferred Provider status.
• Mercer FlexiSaver Flexible retirement savings scheme option offered alongside Mercer's KiwiSaver product range.
• Mercer Money Confidence Financial wellness and confidence solution supporting Mercer's KiwiSaver and superannuation members.
• Mercer Super Trust Superannuation trust product offered to Australian retirement savers by Mercer.
• Total Remuneration Survey (TRS) Subscription-based global compensation and benefits benchmarking database covering 50,000 organizations across 140 countries, with over 200,000 surveys sold in the last decade and 1,000+ daily active users.
• Mercer WIN Reporting Platform Advanced analytics and reporting platform for Total Remuneration Survey subscribers, offering customizable parameters and intuitive reporting.
• Mercer Learning (HR Training) HR training program for HR professionals and people leaders, delivered as part of Mercer's talent and rewards service line.
• Talent and Rewards Consulting Services Consulting services covering executive compensation, employee experience, job and career architecture, rewards strategy, skills-based talent practices, talent assessment, talent mobility, and talent strategy for corporate employers.
• Transformation Consulting Services Consulting services covering HR digital strategy, HR transformation, change management, M&A advisory, and workforce and organisation transformation for corporate clients.

Quantifiable outcome

• 5 million Canadians served by Mercer Canada operations
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core, flagship and minor.

• Marsh (Parent Brand)coreOthersMercer is now part of the new, expanded Marsh brand. Marsh is a global professional services firm bringing together capabilities across risk, reinsurance and capital, people and investments (Mercer), and management consulting (Oliver Wyman).
• Formula 1 (via Marsh)flagshipGTM or Marketing PartnerMarsh is an Official Partner of Formula 1. As part of the Marsh brand, Mercer benefits from this global sports marketing partnership that positions the brand with premium audiences.
• Monash UniversityminorStrategic or Co-development PartnerMercer collaborates with Monash University on the Global Pension Index research, published annually as the Mercer CFA Institute Global Pension Index.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Milford Asset Management: Milford is a leading NZ-based KiwiSaver scheme manager and active investment manager — a direct competitor to Mercer's KiwiSaver and active investment offerings in New Zealand.
• Booster Financial Services: Booster is a major NZ KiwiSaver and superannuation provider, competing with Mercer's KiwiSaver and Super Trust schemes for member AUM and employer relationships in NZ.
• Fisher Funds: Fisher Funds is one of New Zealand's largest KiwiSaver providers and active investment managers, directly competing with Mercer's KiwiSaver schemes and Mercer Funds in the NZ retail retirement market.
• Russell Investments: Russell Investments provides OCIO, investment management, and consulting to pension funds and institutional investors — directly competing with Mercer's implemented investment solutions and MercerInsight® research offerings.
• AMP (NZ): AMP operates KiwiSaver, superannuation, and wealth advisory in NZ — directly competing with Mercer's KiwiSaver schemes and wealth advisory for individual and workplace retirement customers.
• Willis Towers Watson: WTW competes head-to-head with Mercer NZ in investment advisory, pension/retirement consulting, health and benefits, and talent & rewards — including Total Remuneration benchmarking and KiwiSaver-adjacent retirement advisory.
• Aon: Aon is a global professional services firm offering risk, reinsurance, health, and wealth advisory — directly comparable to Mercer NZ across health & benefits consulting, retirement/pension advisory, and OCIO services.
• ANZ Investments: ANZ operates KiwiSaver schemes and wealth solutions in NZ, competing with Mercer's KiwiSaver and FlexiSaver for retail retirement savings and corporate superannuation mandates.

Broad incumbents

• Oliver Wyman: Oliver Wyman is a Marsh McLennan sibling company providing management consulting across financial services, including transformation and HR advisory — overlapping with Mercer's transformation consulting and M&A advisory lines.

Others

• CFA Institute: CFA Institute co-publishes the Mercer CFA Institute Global Pension Index with Mercer and Monash University, making it a research partner rather than direct competitor but a close ecosystem participant in Mercer's pension/retirement thought leadership.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/MarshGlobal
• LinkedInlinkedin.com/company/mercer-new-zealand

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercer New Zealand