Metro Customs Broker

Name

Metro Customs Broker

Legal name

Metro Customs Brokers Inc.

Website

https://metrocb.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Customs Brokerage & International Logistics Services

NAICS

Freight Transportation Arrangement (48851), Freight Transportation Arrangement (4885), Couriers and Express Delivery Services (4921)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Trucking & Courier Services (No Air) (4210)

akta.pro primary industry

Customs Brokerage & Trade Compliance Management (TLAIANAD)

akta.pro secondary industries

Customs Consulting & Brokerage Outsourcing (Managed Brokerage, Brokerage Operations) (TLACAFAI), Cross-Border Freight Brokerage (USMCA/EU, etc.) (TLADAMAN), Marketplace & Merchant Cross-Border Enablement (Platform Logistics) (TLACAKAI)

Keywords

• Customs brokerage services
• International freight forwarding
• Cross-border logistics
• Trade compliance consulting
• Ground transportation services

Headquarters

HQ city

Montreal

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Customs Brokerage Services: Licensed customs brokerage services for clearing shipments across Canada and U.S. borders, including customs clearance processing, compliance verification, and regulatory documentation handling
2. Customs Consulting: Professional consulting services including tariff classification, voluntary disclosures, duty drawback, duty refund opportunities, and duty deferral programs
3. International Freight Forwarding: Ocean freight (FCL, LCL, bulk), air freight (consolidated, expedited, specialized), freight management, contract management, and consultation services
4. Courier & E-Commerce Services: Global courier services for packages under 150 pounds, e-commerce solutions, last-mile delivery, and Section 321 duty-free shipping solutions
5. Ground Logistics: FTL and LTL trucking, cross-border shipping to Canada, U.S., and Mexico, last-mile drayage, transload, intermodal, and warehousing services
6. Risk Mitigation / Cargo Insurance: Customizable cargo insurance including all-carrier coverage, flexible coverage, general average coverage, and full invoice value coverage

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Metro Customs Broker is a licensed customs brokerage and international freight forwarding company providing customs clearance, trade compliance consulting, cross-border transportation, and e-commerce parcel services across Canada, the U.S., China, and 186 countries. The company operates through five service pillars — Customs Brokerage & Consulting, International Freight, Ground Logistics, Courier & E-Commerce, and Risk Mitigation — supported by proprietary tracking and self-service booking platforms.

Product overview

Metro Customs Broker is a licensed customs brokerage and international freight forwarding company offering a comprehensive suite of logistics services. The portfolio consists of five core service pillars: Customs Brokerage & Consulting, International Freight, Ground Logistics, Courier & E-Commerce, and Risk Mitigation. These services are supported by proprietary technology platforms including PAPS Tracker and PARS Tracker for customs status verification, OT Ship for self-service LTL booking, OmniTrac for freight management, and Shipments Web for shipment tracking. The company operates as a wholly owned subsidiary of Omnitrans with operations spanning Canada, the U.S., and China.

Differentiator

Problem solved

Functional benefit

Brands

• OmniTrac: All-in-one freight management solution connecting North American and overseas forwarding operations.
• OT Ship
• PAPS Tracker
• PARS Tracker
• Shipments Web

Products and services

• Customs Brokerage & Consulting Licensed customs brokerage services providing customs clearance, tariff classification, voluntary disclosures, duty drawback, duty deferral programs, and compliance consulting for imports into Canada and the U.S.
• International Freight International freight forwarding including ocean freight (FCL, LCL, bulk), air freight (consolidated, expedited, specialized), freight management, and contract consultation.
• Ground Logistics Ground transportation including full truckload (FTL) and less-than-truckload (LTL), last-mile drayage, transload, intermodal transport, and warehousing across North America.
• Courier & E-Commerce Courier services for packages under 150 pounds with global reach, e-commerce solutions, last-mile delivery, and Section 321 duty-free parcel processing for shipments under $800 USD.
• Risk Mitigation (Cargo Insurance) Customizable cargo insurance programs including all-carrier coverage, flexible coverage without fixed yearly contracts, general average coverage, and full invoice value protection.
• OT Ship LTL Platform Self-service platform for LTL shipment booking enabling 24/7 booking, carrier selection, shipment tracking, document retrieval, and order history access.

Quantifiable outcome

• Carbon-neutral status with less than one ton of CO2 per employee annually, ahead of industry average of six tons per employee

Named customers3 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Omnitrans (Parent Company)coreOthers · 1 January 1994Metro Customs Brokers is a wholly owned subsidiary of Omnitrans, providing simple, smart, efficient, and sustainable logistics solutions. Omnitrans established Metro to serve the U.S. market as part of its integrated logistics platform.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Expeditors International: Global publicly traded freight forwarder with customs brokerage, ocean/air forwarding, and trade compliance services. Competes with Metro for enterprise cross-border accounts but operates at vastly greater scale and breadth.
• Kuehne+Nagel: One of the world's largest freight forwarders with customs clearance, contract logistics and integrated supply-chain solutions. Overlaps with Metro's services as part of a much broader global portfolio rather than as a Canada–U.S. specialist.
• UPS Supply Chain Solutions (Customs Brokerage): UPS's customs brokerage and forwarding arm, offering licensed clearance across the U.S. and a global small-packet network. Competes with Metro's courier/e-commerce and customs services, especially on Section 321 cross-border parcel flows.

Others

• Descartes Systems Group: Provider of logistics technology, customs filing software and trade compliance platforms used across the industry (notably, Metro's own Shipments Web runs on Descartes infrastructure). Indirect adjacency via enabling technology rather than direct brokerage competition.

Direct peers

• A.N. Deringer: U.S.-headquartered customs broker and freight forwarder with a strong Canada–U.S. land-border focus and similar service pillars (customs brokerage, forwarding, distribution, cargo insurance). Directly comparable in scale, customer mix, and cross-border specialization.
• Cole International: Privately held Canadian customs broker and logistics provider with comparable Canada–U.S. border expertise, freight forwarding, and trade consulting services. Closely overlaps Metro in vertical coverage, geographic focus, and target customer (mid-market to enterprise Canadian exporters/importers).
• GHY International: Western Canada-based customs broker and freight forwarder serving cross-border trade into the U.S., with comparable service portfolio (customs, trade consulting, transportation) and similar customer profile of mid-market Canadian shippers.
• Pacific Customs Brokers: Canadian licensed customs broker with West Coast (Vancouver-area) emphasis and full customs brokerage/forwarding services. Comparable to Metro in regulated-vertical playbooks and dedicated cross-border clearance technology, though smaller in scale.
• Livingston International: Largest Canadian-headquartered customs broker and trade compliance specialist, offering a near-identical service stack (customs brokerage, freight forwarding, trade consulting) with deep Canada–U.S. cross-border expertise. The most direct head-to-head competitor for Metro in mid-market and enterprise cross-border accounts.

Emerging players

• Flexport: Digital-first freight forwarder and customs broker that has invested heavily in technology-enabled cross-border clearance and supply-chain software. Represents the next-generation, technology-led competitive threat to traditional brokers like Metro.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/metro-customs-broker

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Customs Broker