Ministère de la Famille, des Solidarités, du Vivre ensemble et de l'Accueil

What Ministère de la Famille, des Solidarités, du Vivre ensemble et de l'Accueil does

The Ministère de la Famille, des Solidarités, du Vivre ensemble et de l'Accueil (MFSVA) is a government ministry of the Grand Duchy of Luxembourg, headquartered at 13c, rue de Bitbourg in Luxembourg-Hamm. The ministry, led by Minister Max Hahn, is responsible for policy development and coordination across four principal domains: family affairs, social solidarity, intercultural living together, and the reception of refugees. It serves the resident population of Luxembourg across five primary user segments: families with children, senior citizens, people with disabilities, vulnerable populations (including the homeless and over-indebted), and multicultural communities requiring integration support. The ministry employs approximately 96 personnel and operates exclusively within Luxembourg, previously having been known as the Ministry of Family Affairs, Integration and the Greater Region.

The ministry's operational portfolio comprises national programs (Biergerpakt for civic intercultural engagement; Gemengepakt vum interkulturellen Zesummeliewen municipal pacts; National Action Plans for poverty prevention and for the Convention on the Elimination of All Forms of Racial Discrimination, or PAN AR), benefit schemes (Chèque-Service Accueil for extra-curricular childcare, allocations familiales), social service facilities (Centre Ulysse and Centre Kairos emergency shelters managed by Hëllef um Terrain under convention), and dedicated agencies including the Office national de l'accueil (ONA) for refugee reception and the Office de la surveillance de l'accessibilité des produits et services (OSAPS) for accessibility oversight. Communications are delivered through the official website (mfsva.gouvernement.lu), press releases, social media (@MiFaSVA on Facebook, Instagram, LinkedIn, X), RSS feeds, newsletters, public consultations, the annual Forum fir d'Zesummeliewen, the Plateforme Associative, and the cross-border podcast Grenzgeschichten – Vivre & Travailler entre l'Allemagne et le Luxembourg.

The ministry is funded through the Luxembourg state budget (taxation) rather than commercial revenue; no commercial pricing model applies. Its go-to-market is direct public administration, coordinating policy implementation through municipalities (via SYVICOL and individual communes), social services (HELP, Inter-Actions ASBL, Ligue Médico-Sociale), labor-market partners (ADEM), industry bodies (IMS Luxembourg), security partners (Police Grand-Ducale), and consulting partners (KPMG), and delivering citizen-facing procedures through the Guichet.lu digital portal. Accessibility compliance is partial under EN 301 549, RGAA v4, and RAWeb v1, with a documented color-contrast deficiency (Criterion 4.1).

Name

Ministère de la Famille, des Solidarités, du Vivre ensemble et de l'Accueil

Legal name

Ministère de la Famille, des Solidarités, du Vivre ensemble et de l'Accueil

Website

https://mfsva.gouvernement.lu

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

The Ministère de la Famille, des Solidarités, du Vivre ensemble et de l'Accueil is a Luxembourg government ministry that coordinates national policy on family affairs, social solidarity, intercultural living together, and refugee reception, serving residents through programs, benefits, shelters, and dedicated agencies including ONA.

Ownership category

akta.pro rank

Product category

Government Social Services

NAICS

Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Social Assistance (624), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI)

akta.pro secondary industries

Family & Child Benefits Administration (Child Allowance, Parental Leave) (BPAIAKAD), Migration, Refugees & Forced Displacement Assistance (BPADABAL), Migrant & Refugee Legal Aid and Documentation Services (BPADAHAE), Refugee & Migrant Integration Enterprises (Livelihoods, Services) (BPAGALAN)

Keywords

• Family social services
• Refugee reception services
• Intercultural integration programs
• Social solidarity policies
• Disability support services

Headquarters

HQ city

Luxembourg-Hamm

HQ country

Luxembourg

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure

Distribution channels4 records

Marketing channels8 records

Core offering

The ministry develops and implements Luxembourg's national policies and delivers public services in family affairs, social solidarity, intercultural living together, and refugee reception. Its core offerings include family benefits (Chèque-Service Accueil), senior care coordination, disability support and inclusion programs, social inclusion income (REVIS), emergency shelters for homeless persons (Centres Ulysse and Kairos, Wanteraktioun), refugee and asylum reception through the ONA, and intercultural engagement programs (Biergerpakt and Gemengepakt).

Product overview

The Ministry of Family Affairs, Solidarity, Living Together and Reception of Refugees (MFSVA) is a Luxembourg government ministry, not a commercial product company. Its 'products and services' consist of government programs, social services, administrative facilities, and public initiatives. The ministry administers family benefits (Kindergeld, allocations familiales), manages social solidarity programs including housing assistance and REVIS (revenu d'inclusion sociale), operates reception facilities for refugees and homeless individuals (ONA, centres Ulysse and Kairos), promotes intercultural living through the Biergerpakt and Gemengepakt programs, and conducts public awareness campaigns on issues such as over-indebtedness prevention and disability inclusion. Services are delivered through various channels including the government portal, dedicated websites, and physical offices.

Differentiator

Problem solved

Functional benefit

Brands

• Biergerpakt: Program for the promotion of intercultural living together in Luxembourg
• Gemengepakt vum interkulturellen Zesummeliewen
• PAN AR

Products and services

• Chèque-Service Accueil (CSA)

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core and minor.

• Hëllef um Terrain (HUT)coreStrategic or Co-development PartnerHëllef um Terrain (HUT) manages homeless shelters (centers Ulysse and Kairos) under convention with the ministry. The ministry funds personnel and operational costs for these emergency facilities.
• HELP (Social Services)coreStrategic or Co-development PartnerHELP services coordinate with the ministry for heat wave emergency response plans, with ministry personnel meeting teams to acknowledge their work.
• IMS LuxembourgcoreStrategic or Co-development PartnerThe ministry collaborated with IMS Luxembourg to launch a consultation on intercultural living together in the workplace, as part of implementing the law of 23 August 2023.
• Inter-Actions ASBLcoreStrategic or Co-development PartnerJoint organization of National Over-indebtedness Prevention Week (Semaine nationale de prévention du surendettement) with Inter-Actions ASBL and Ligue Médico-Sociale.
• Ligue Médico-SocialecoreStrategic or Co-development PartnerJoint organization of National Over-indebtedness Prevention Week with Inter-Actions ASBL and the ministry.
• KPMGminorImplementation/ SI/ Consulting PartnerKPMG conducted the final evaluation of the National Action Plan 2019–2024 for implementing the UN Convention on the Rights of Persons with Disabilities, presented by the ministry.
• Luxembourg MunicipalitiescoreStrategic or Co-development PartnerVarious municipalities (Colmar-Berg, Contern, Dippach, Luxembourg City, Betzdorf, Kayl, Kiischpelt, Mersch, Vianden, Lorentzweiler, Bissen, Heffingen, Pétange, Grevenmacher, and others) sign the Gemengepakt vum interkulturellen Zesummeliewen civic pact with the minister.
• Naturpark ÖewersauerminorStrategic or Co-development PartnerNaturpark Öewersauer signed the Gemengepakt vum interkulturellen Zesummeliewen pact with the minister.
• Syndicat intercommunal NordstadminorStrategic or Co-development PartnerThe intercommunal syndicate Nordstad signed the Gemengepakt vum interkulturellen Zesummeliewen with the minister.
• SYVICOLcoreStrategic or Co-development PartnerSYVICOL (association of Luxembourg municipalities) presidents participate in Gemengepakt signing ceremonies with the minister.
• European Convention Center Luxembourg (ECCL)minorStrategic or Co-development PartnerEuropean Convention Center Luxembourg (ECCL) hosts the Biergerpakt Orientation Day events with approximately 850 participants in 2026 and 659 in 2025.
• Police Grand-DucaleminorStrategic or Co-development PartnerPolice Grand-Ducale collaborated on the 'Faites connaissance avec votre voisin' campaign to encourage neighborly contacts.
• GEROminorStrategic or Co-development PartnerGERO (elderly organization) collaborated on the neighbor contact campaign targeting particularly elderly people.
• ADEM (Agence pour le développement de l'emploi)coreStrategic or Co-development PartnerThe ministry works with ADEM (National Employment Agency) on disability employment recognition and income support programs.
• Tripartite Coordination CommitteecoreStrategic or Co-development PartnerGovernmental tripartite committee including Government, trade unions (Union des syndicats), CGFP, UEL, and Chamber of Agriculture for coordinated social policy.
• INAPSminorStrategic or Co-development PartnerINAPS (Institut national de l'activité physique et des sports) organized the Gamechangers volunteer sports event with ministry support.

Recent moves6 records

Expansion highlights6 records

Emerging players

• Caritas Luxembourg: Major Luxembourg NGO delivering social services — operates refugee reception, family support, debt counseling and homeless assistance partly via convention with MFSVA. Comparable operational delivery layer and partner for ministry services, though as a civil society operator rather than state authority.

Direct peers

• SPF Sécurité Sociale / Federale Overheidsdienst Sociale Zekerheid (Belgium): Belgian federal public service for social security — comparable national authority administering family allowances, disability benefits, social integration income and refugee support. Multilingual (FR/NL/DE) delivery and federated execution mirror Luxembourg's challenge.
• Ministère des Solidarités, de l'Autonomie et de l'Égalité entre les femmes et les hommes (France): French ministry responsible for solidarity, autonomy and gender equality — closest francophone peer for social inclusion income, family benefits, elderly care and disability inclusion policies. Operates national programs with delegated delivery to départements and partner associations, structurally similar to Luxembourg's municipal/NGO model.
• Bundesministerium für Soziale Sicherheit, Generationen und Konsumentenschutz (Austria): Austrian federal ministry for social security, generations and consumer protection — covers family benefits, disability, elderly care and social assistance similar to MFSVA. Comparable federal-state-municipal delivery architecture and partner-driven social service model.
• Bundesamt für Justiz – Bereich Sozialrecht / Federal Social Insurance Office Switzerland: Swiss federal office coordinating social insurance, family benefits and integration policy — comparable small-state multilingual environment (DE/FR/IT) and shares Luxembourg's structural challenge of serving a diverse cross-border population. Administers comparable family allowances and refugee integration programs.
• Service Public Fédéral (SPF) Intégration Sociale (Belgium): Belgian federal public service for social integration, combating poverty, social economy and federal urban policy — directly comparable to MFSVA's solidarity, poverty prevention and integration portfolios. Administers the leefloon/social integration income analogous to REVIS.
• Bundesministerium für Familie, Senioren, Frauen und Jugend (BMFSFJ): German federal ministry covering family, senior citizens, women and youth — directly comparable mandate to MFSVA's family, elderly and integration portfolios. Operates at a national scale with policy design, benefit administration and partnerships with municipalities and NGOs analogous to Luxembourg's model.

Regional players

• Ministère du Logement et de l'Aménagement (Luxembourg): Sibling Luxembourg ministry for housing and planning — directly co-responsible with MFSVA for housing assistance, social housing and integration of vulnerable populations into housing. Domestic peer with shared caseload.
• Ministère de la Santé et de la Sécurité sociale (Luxembourg): Sibling Luxembourg ministry responsible for health and social security — overlapping portfolio at the same domestic level, including elderly care policy and social security administration. Closest domestic peer for cross-ministry coordination on disability and elderly care.

Broad incumbents

• UNHCR – UN Refugee Agency: Global UN agency for refugee reception and protection — comparable in mandate on refugee/asylum reception (ONA's domain), though at supranational scale. Operates as a broader policy and funding incumbent with overlapping refugee policy expertise.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@ministeredelafamilleluxemb2699
• Facebookfacebook.com/MiFaSVA
• LinkedInlinkedin.com/company/ministere-de-la-famille-luxembourg
• Instagraminstagram.com/mifa_lu

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ministère de la Famille, des Solidarités, du Vivre ensemble et de l'Accueil