Migra

What Migra does

Migra is a Lisbon-based, founder-owned service company that provides relocation, bureaucratic, and everyday concierge support to expatriates and newcomers in Portugal. The company was founded by childhood best friends Ana (law background) and João (finance background), and operates as a bootstrapped business with approximately 50 employees and no external institutional funding.

Migra's offering is structured as four integrated service lines rather than a software platform: a Guidance Call (a one-hour virtual advisory session priced at €75), Paperwork Support (per-document handling of NIF, NISS, criminal record, translations, and registrations), In-Person Support (on-the-ground accompaniment to appointments and government offices at €100/hour with a one-hour minimum), and a tiered Concierge retainer (Essential €450/10 hours, Standard €800/20 hours, Native €1,100/30 hours) with priority response, deadline tracking, and rollover of unused hours. There is no proprietary technology platform; the core deliverable is human-led expertise and on-the-ground presence, supported by Portuguese-language mediation, translation, and local relationship management with authorities such as AIMA, Finanças, and Social Security.

Migra sells exclusively direct-to-consumer through its website, WhatsApp, email, and Calendly booking, with in-person service concentrated in Lisbon and remote guidance available nationwide across Portugal. Customer segments span first-time expats, families, digital nomads, retirees, and long-term residents, each served through combinations of the four product lines. The company monetizes through one-time fees (Guidance Call, per-document paperwork), usage-based billing (in-person hourly), and recurring concierge retainers, with publicly disclosed pricing across all tiers.

Name

Migra

Legal name

Migra

Website

https://migra.pt

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Migra is a Lisbon-based, founder-owned service company providing relocation, bureaucratic, and everyday concierge support to expats and newcomers in Portugal through four integrated human-led service lines.

Ownership category

akta.pro rank

Product category

Relocation and Concierge Services

NAICS

Office Administrative Services (5611)

SIC

Services-Help Supply Services (7363)

akta.pro primary industry

Relocation & Settling-In Concierge (Personal) (HSACAIAL)

akta.pro secondary industries

Errand Running & Task Assistance (HSACAIAB), Appointment Scheduling & Reservation Management (HSACAIAG)

Keywords

• Relocation concierge services
• Bureaucracy assistance
• Document processing
• Expat settlement support
• In-person appointment assistance

Headquarters

HQ city

Lisbon

HQ country

Portugal

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Concierge Hourly Packages: Prepaid hourly service packages offering dedicated MIGRA specialist support for ongoing life in Portugal needs including renewals, appointments, local coordination, and lifestyle support. Plans include priority response, progress updates, deadline tracking, and one-month rollover of unused hours.
2. In-Person Support: Hourly billed on-site assistance in Lisbon for appointments, registrations, and processes requiring physical presence. Charged per hour with one-hour minimum.
3. Document/Paperwork Services: Per-document service fees for obtaining Portuguese administrative documents including NIF, NISS, criminal record certificates, translations, certifications, and registrations.
4. Guidance Consultation: One-time virtual consultation sessions providing practical guidance on living and moving to Portugal, neighborhood selection, AIMA processes, healthcare, schools, and social security registration.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Migra provides relocation, bureaucratic paperwork handling, and everyday concierge support for individuals moving to or living in Portugal. Services include one-hour guidance consultations, end-to-end document processing (NIF, NISS, criminal record certificates, translations), on-the-ground in-person accompaniment to appointments, and ongoing concierge retainer plans with dedicated specialists.

Product overview

Migra is a Lisbon-based relocation and everyday concierge service operating as a single unified offering rather than a modular platform. The core product portfolio consists of four integrated service lines — Guidance Call (1-hour virtual advisory sessions at €75), Paperwork Support (per-document bureaucratic assistance), In-Person Support (on-the-ground accompaniment in Portugal from €100/hour), and Concierge (an ongoing retainer with dedicated specialists available in three tiers from €450 to €1,100). These services are designed to be combined: clients can access any individual service or escalate to a Concierge retainer for continuous, coordinated support across paperwork, appointments, registrations, and everyday logistics throughout their time in Portugal.

Differentiator

Problem solved

Functional benefit

Products and services

• Guidance Call A one-hour virtual session delivering practical, location-specific advice on moving to or living in Portugal, covering AIMA procedures, document acquisition, healthcare and school registration, and neighbourhood selection. Priced at €75 per session and targeted at individuals planning their move or new to Portugal.
• Paperwork Support End-to-end management of Portuguese bureaucratic documents including NIF applications, NISS requests, criminal record certificates, power of attorney preparation, certified translations, proof-of-address documents, SNS health registration, school enrolment paperwork, and driving licence exchange documents. Designed for individuals who need help understanding and obtaining required Portuguese administrative documents.
• In-Person Support On-the-ground accompaniment to appointments, property viewings, rental negotiations, utility setups, public office visits (Finanças, AIMA, Social Security), school enrolments, and notary appointments in Portugal. Charged at a starting rate of €100 per hour with a one-hour minimum, including translation, communication, and paperwork support.
• Concierge An ongoing retainer service providing a dedicated MIGRA specialist for everyday life in Portugal. Includes priority response, progress updates, deadline tracking, proactive follow-up, and access to all MIGRA services at no extra charge. Offered in three plans: Essential (10 hours, €450), Standard (20 hours, €800), and Native (30 hours, €1,100), with one-month rollover of unused hours.

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Others

• Expatica: Global information and services platform for expats covering destinations across Europe including Portugal. Comparable in audience (expats) but media/information-led rather than service-delivery like MIGRA.
• Internations: Worldwide expat community and networking platform with a large Lisbon/member base. Comparable as a relocation-life ecosystem, though service offerings (community, events, partner discounts) differ from MIGRA's hands-on concierge.
• Movehub: UK-headquartered international relocation comparison platform covering visas, removals, money transfer, and utilities. An adjacent player in the relocation ecosystem rather than a hands-on Portugal concierge.

Broad incumbents

• Knightsbridge Circle: London-based luxury relocation and concierge firm covering multiple countries including Portugal. Comparable to MIGRA's high-tier Native plan clients (premium expats needing white-glove settling-in support), but at a much larger scale and broader geography.

Direct peers

• Settling in Portugal: Lisbon-based relocation and settling-in services firm that helps expats with visas, NIF/NISS, bank accounts, and local appointments. Closely comparable to MIGRA in service scope and target customer (expats relocating to Portugal).
• Relocate.world: Portugal-focused relocation marketplace and concierge connecting newcomers with vetted local experts for immigration, housing, and bureaucracy. Comparable to MIGRA as a Portugal entry-point service for expats.
• Iberian Relocation Services: Relocation consultancy serving clients moving to Portugal and Spain, with hands-on document handling, school search, and settling-in support. Directly comparable in service model and Iberia focus.

Emerging players

• Resident.pt: Portugal-focused residency and tax advisory that helps newcomers obtain NIF, NISS, and tax registration. More narrowly focused on tax/immigration paperwork than MIGRA, but overlapping on the bureaucratic-relocation core.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/migraptt

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Migra