MIDT-NORGE 110-SENTRAL IKS

What MIDT-NORGE 110-SENTRAL IKS does

Midt-Norge 110-sentral IKS is the designated 110 emergency fire dispatch center for Central Norway, operating as an inter-municipal company (IKS) owned by 40 municipalities across Trøndelag, Innlandet (Os), and Nordland (Bindal) counties. The organization provides 24/7/365 emergency call reception, fire crew dispatch, communication establishment, leadership support to response personnel, and incident logging for approximately 472,000 residents across 82 fire stations. Beyond the statutory 110 emergency dispatch function, the company operates an automated fire alarm monitoring subscription service that connects commercial, public, and housing-cooperative buildings' fire alarm control panels — routed through three certified line suppliers (Addsecure, Xsecure, Elotec) — to enable immediate automated dispatch of local fire services upon alarm activation.

The subscription-based commercial offering is priced per square meter (differentiated by building type — commercial, municipal, housing cooperative) and includes add-on modules for sprinkler monitoring, elevator monitoring (3,374 NOK/year), gas monitoring, and physical key safe coordination. Pricing excludes 25% VAT and includes a 67 NOK administration fee, billed annually with prepayment and subject to a 3-month termination notice and 1,362 NOK change fee. The organization employs 27 staff across 5 rotating watch teams (each with a watch leader plus two operators) and 7 daytime positions (Managing Director, NK, three marketing staff, operational coordinator, and an IKT technician). Supporting services include road gate registration shared with regional emergency services (fire, AMK) and procedures coordination for FG-certified installers.

As an IKS, the company is publicly owned by municipalities, is not venture-backed, and does not publicly disclose revenue. The business model combines a state-mandated emergency dispatch function funded through municipal contributions with a commercial subscription revenue stream from automated alarm monitoring. Distribution is direct-to-customer via website forms, phone, and email, with all alarm signal routing constrained to the certified line supplier and FG-approved installer ecosystem.

Name

MIDT-NORGE 110-SENTRAL IKS

Legal name

Midt-Norge 110-sentral IKS

Website

https://mn110.no

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Midt-Norge 110-sentral IKS is the designated 110 emergency fire dispatch center for Central Norway, operating as an inter-municipal company owned by 40 municipalities and providing 24/7 emergency dispatch and automated fire alarm monitoring services to approximately 472,000 residents across 82 fire stations.

Ownership category

akta.pro rank

Product category

Emergency Fire and Rescue Dispatch Services

NAICS

Fire Protection (92216), Telemarketing Bureaus and Other Contact Centers (561422)

akta.pro primary industry

Fire Alarm Monitoring & Dispatch (BPAKAFAC)

akta.pro secondary industries

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD), Fire Alarm Monitoring Services (HSAHAAAI), System Monitoring & Dispatch Services (Fire/CO Alarm Monitoring) (HSAHAFAF)

Keywords

• Emergency fire dispatch
• Alarm monitoring services
• Public safety communications
• Inter-municipal emergency services
• Automated fire alarm reception

Headquarters

HQ city

Trondheim

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Automated Fire Alarm Monitoring Subscription: Annual subscription service for receiving and monitoring automated fire alarm signals from commercial and public buildings. Pricing based on building size (square meters) and type (commercial/municipal/housing cooperative). Includes 25% VAT and 67 kr administration fee.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Midt-Norge 110-sentral IKS operates the regional 110 emergency fire dispatch center for Central Norway, receiving emergency calls 24/7, dispatching fire and rescue crews, providing command support, and logging incidents. It also provides automatic fire alarm monitoring subscriptions for commercial and public buildings, where connected alarm panels trigger immediate dispatch of the local fire department through certified line suppliers.

Product overview

Midt-Norge 110-sentral IKS operates as a regional emergency fire dispatch center serving Trøndelag county (plus Os municipality in Innlandet and Bindal municipality in Nordland), covering approximately 472,000 residents across 40 municipalities and 82 fire stations. The core offering is the 110 Emergency Fire Dispatch service (nødmottak), staffed 24/7 by experienced firefighters who receive emergency calls, dispatch crews, and provide command support. The second major offering is the Automatic Fire Alarm Monitoring service (automatisk brannalarm), which connects commercial and public buildings' fire alarm control panels to the 110 central via line suppliers (Addsecure, Xsecure, Elotec), enabling immediate automated dispatch of fire crews. This is complemented by add-on modules for sprinkler monitoring, gas monitoring, and key safe services. Supporting services include installation and maintenance procedures for certified installers, and a road gate registration service shared with other emergency services. The organization has 27 staff across 5 shift teams and 7 daytime positions.

Differentiator

Problem solved

Functional benefit

Products and services

• Nødmottak 110 (Emergency Fire Dispatch) 24/7 emergency call center receiving fire and rescue emergency calls from the public, dispatching fire crews, establishing communications, providing leadership support to responders, and logging incidents. For the public and emergency services in Trøndelag, Os in Innlandet, and Bindal in Nordland.
• Automatisk brannalarm (Automatic Fire Alarm Monitoring) Annual subscription service receiving automated fire alarm signals from commercial, public, and housing cooperative buildings and automatically dispatching the local fire department when a connected alarm system is triggered. Pricing based on building size (square meters) and type.
• Sprinkler- og heisovervåking (Sprinkler and Elevator Monitoring) Monitoring subscriptions for sprinkler systems and elevator emergency calls integrated into the 110 central's alarm reception, extending automatic monitoring beyond fire alarm panels.
• Nøkkelsafe (Key Safe) Physical key safe mounted at customer premises holding building keys so that fire crews can unlock doors to enter the building without forcing entry during an emergency response.
• Gassovervåking (Gas Monitoring) Gas monitoring subscription available as part of the alarm reception service, monitoring gas-related alarm signals alongside fire and sprinkler systems.
• Montering og drift (Installation and Maintenance Support) Support service for certified FG-approved installers to commission, test, and maintain connected fire alarm systems, including service mode activation during testing and verification with the 110 central.
• Veibom-registrering (Road Gate Registration) Registration service for electronically operated road gates, enabling emergency services to open gates electronically during emergency operations. Registration information is shared with other emergency services in the region, using Locus Public Safety as the common service provider.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• AddsecurecoreTechnology or IntegrationLine supplier for routing alarm signals to Midt-Norge 110-sentral. Contact: Tel 91 13 37 00, [email protected]
• XsecurecoreTechnology or IntegrationLine supplier for routing alarm signals to Midt-Norge 110-sentral. Contact: Tel 91 00 63 11, [email protected]
• EloteccoreTechnology or IntegrationLine supplier for routing alarm signals to Midt-Norge 110-sentral. Contact: Tel 72 42 49 00, [email protected]
• AMK (113)coreStrategic or Co-development PartnerEmergency health services (113) with close cooperation on incidents in Trøndelag Police District
• Police 112coreStrategic or Co-development PartnerEmergency police services (112) with close cooperation on incidents in Trøndelag Police District
• Sivilforsvaret (Civil Defense)minorStrategic or Co-development PartnerCivil defense organization with cooperation in emergency response
• Veitrafikksentralen (VTS)minorStrategic or Co-development PartnerRoad traffic control center with cooperation in emergency situations
• Røde Kors (Red Cross)minorStrategic or Co-development PartnerVolunteer organization for emergency assistance
• Norsk FolkehjelpminorStrategic or Co-development PartnerVolunteer organization for emergency assistance
• Locus Public SafetycoreTechnology or IntegrationManages phone number 33 47 95 03 for electronic road barrier access for emergency services

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Verisure: Largest monitored alarm provider in the Nordics and Europe, offering connected fire/intrusion alarm monitoring routed to its own alarm receiving centers. Comparable as a commercial-scale fire alarm monitoring operator, but operates broadly across multiple countries rather than a single Norwegian region.
• Sector Alarm: Major Nordic alarm monitoring company with significant Norwegian presence, providing connected fire and intrusion alarm subscriptions routed to a private alarm receiving center. Comparable on subscription-based fire alarm monitoring, but operates as a commercial security provider rather than a public 110 dispatch center.
• Securitas Norge: Norwegian arm of a global security services group with monitored alarm solutions and emergency response capabilities. Comparable as a security/emergency response provider, but its portfolio spans guarding, mobile, and security technology rather than fire-specific dispatch.
• Falck: Nordic-driven emergency services and fire safety provider offering fire system monitoring, response, and risk consulting. Comparable on fire safety and emergency response, but operates as a commercial multi-country provider rather than a public 110 municipality entity.

Regional players

• SOS Alarm (Sweden): Swedish public emergency dispatch and alarm receiving center operator handling 112 calls and alarm monitoring. Functionally comparable as a regional 112/110-equivalent PSAP, but operates in Sweden under a different national emergency numbering structure.

Others

• Politiet (Norwegian Police Service): Norwegian public safety agency running the 112 emergency line and operating in close cooperation with the 110 central on joint incidents. Comparable as a sister emergency response agency under the Norwegian emergency services framework, but with a different emergency number and mandate.
• FG Kontroll: Norwegian certification body for fire alarm installers whose FG-approved status is required by the central for connecting fire alarm systems. Comparable as an ecosystem gatekeeper that governs which installers can deliver monitored alarm signals to the central.
• AMK-sentralene (Norwegian Emergency Medical Dispatch): National network of 113 emergency medical dispatch centers that cooperate with the 110 central on incidents in Trøndelag. Comparable as a sibling emergency dispatch counterpart in the Norwegian three-number emergency framework, but focused on medical rather than fire response.
• Locus Public Safety: Technology partner that operates shared public safety infrastructure used by Norwegian emergency services, including electronic road-gate access for fire and AMK. Comparable as an enabling technology vendor integrating with the central's operational environment rather than a peer dispatch operator.

Direct peers

• Norsk Sikkerhetstjeneste (NST): Norwegian alarm monitoring and emergency response center serving commercial and public buildings with connected fire and intrusion systems. Comparable as a directly competing commercial alarm receiving center in the Norwegian market for the same monitored-building customer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/100054257391351
• LinkedInlinkedin.com/company/midt-norge-110-sentral-iks

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MIDT-NORGE 110-SENTRAL IKS