Minnesota Regional Poison Center

What Minnesota Regional Poison Center does

The Minnesota Regional Poison Center is a non-profit public health service designated by the Minnesota Department of Health under Minnesota Statute section 145.93 to provide statewide poison information and consultative services. Founded in 1972 and operated as part of the Hennepin Healthcare System, the organization operates a 24/7 national toll-free Poison Help hotline (1-800-222-1222) staffed by nationally Certified Specialists in Poison Information (CSPIs), serving both Minnesota residents and healthcare professionals with poison exposure assessment, treatment guidance, and prevention education.

The center's core technology platform is an information management system that records, stores, and manages all poison control data collected from callers, with mandatory integration into the National Poison Data System (NPDS) maintained by America's Poison Centers. This integration enables active toxicosurveillance to detect infectious disease outbreaks and chemical events. Supporting products include webPOISONCONTROL (online triage tool), a free online Poison Prevention Training platform (training.mnpoison.org) offering CEU-eligible courses, distribution of multilingual educational materials, and a Medical Toxicology Fellowship program partnered with Regions Hospital.

The business model is publicly funded rather than commercial. All services are provided free of charge to callers, with no direct patient billing. Revenue derives from Minnesota Department of Health public health appropriations pursuant to state statute, supplemented by charitable donations handled through the Hennepin Healthcare Foundation. The center serves a horizontal customer base spanning the general public (household exposures), healthcare providers (26% of cases), schools, workplaces, and multicultural communities. In 2025, the center handled 45,337 callers (averaging 124/day), delivered 252 outreach events educating nearly 7,300 Minnesotans, and distributed 39,048 prevention materials. A RAND-cited study estimates $16.77 in public health benefit for every $1 spent on services.

Name

Minnesota Regional Poison Center

Legal name

Minnesota Regional Poison Center

Website

https://mnpoison.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

The Minnesota Regional Poison Center is a state-designated non-profit public health service operating 24/7 since 1972 as part of Hennepin Healthcare, providing free poison emergency consultation, triage, and prevention education to Minnesota residents and healthcare providers via hotline, web, and outreach programs.

Ownership category

akta.pro rank

Product category

Poison Control Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Medical Information Services (MI Contact Centers) (HLAGALAE)

akta.pro secondary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Poison control services
• Toxicology consultation
• Public health surveillance
• Emergency poison hotline
• Poison prevention education

Headquarters

HQ city

Minneapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Public Health Funding: Operates as a public health service on behalf of the Minnesota Department of Health as required by Minnesota Statute section 145.93. Funded through state public health appropriations rather than direct patient billing.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The Minnesota Regional Poison Center provides 24/7 free poison emergency consultation services via a national toll-free hotline (1-800-222-1222), staffed by nationally Certified Specialists in Poison Information. It also offers online triage through webPOISONCONTROL, free poison prevention education and training, distribution of free educational materials, and active toxicosurveillance as part of Minnesota's public health system.

Product overview

Minnesota Regional Poison Center provides a unified suite of poison control services centered on its 24/7 Poison Help Hotline (1-800-222-1222) as the core emergency offering. This core service is complemented by webPOISONCONTROL for online triage, an Online Poison Prevention Training platform for education, and distribution of free Poison Prevention Materials. Supporting services include a Medical Toxicology Fellowship Program and Toxicosurveillance Service for public health monitoring. The organization operates as part of Hennepin Healthcare and administers statewide poison center services on behalf of the Minnesota Department of Health.

Differentiator

Problem solved

Functional benefit

Products and services

• Poison Help Hotline 24/7 emergency telephone service (1-800-222-1222) providing free poison exposure assessment and management guidance to the general public and healthcare professionals across Minnesota, staffed by nationally Certified Specialists in Poison Information (CSPIs) and accessible by voice and TTY.
• webPOISONCONTROL Online triage tool providing case-specific recommendations for poison exposures, allowing users to obtain expert help via web interface rather than phone call.
• Online Poison Prevention Training Free online training platform at training.mnpoison.org offering poison prevention education courses including a five-lesson Poison Prevention Education Course and quarterly educational videos, with CEUs available for healthcare professionals.
• Poison Prevention Materials Distribution Free educational materials including brochures, magnets, stickers, and medication trackers in multiple languages distributed to citizens and healthcare providers to promote poison prevention awareness; 39,048 materials distributed in 2025.
• Toxicosurveillance Service Active surveillance service in collaboration with Minnesota Department of Health and America's Poison Centers to detect infectious disease outbreaks and chemical events as part of public health monitoring.
• Medical Toxicology Fellowship Program Fellowship program partnered with Regions Hospital providing advanced toxicological training for medical residents, fellows, students, and pharmacists.

Quantifiable outcome

• 93% of residential poisoning cases were safely managed at home with Poison Center assistance
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Ten partnerships are on record, tiered core and minor.

• America's Poison Centers (APC)coreStrategic or Co-development PartnerNational organization representing U.S. poison centers and supporting prevention and treatment of poisoning. APC provides accreditation, continuing education, personnel certification, maintains the National Poison Data System (NPDS), and co-hosts the North American Congress of Clinical Toxicology. The Minnesota Regional Poison Center is a member of APC.
• Minnesota Department of HealthcoreStrategic or Co-development PartnerDesignated by the Minnesota Department of Health to provide statewide poison center services pursuant to Minnesota Statutes sections 144.05, 144.0742, 144.12, 144.192 and Minnesota Rules 4605.7040 and 4605.7070. Functions as part of Minnesota's state public health system.
• Hennepin HealthcarecoreStrategic or Co-development PartnerMinnesota's premier Level 1 Adult and Pediatric Trauma Center. The Poison Center operates as part of Hennepin Healthcare System. Hennepin Healthcare Foundation handles charitable donations to support the Poison Center.
• Regions HospitalcoreStrategic or Co-development PartnerThe Poison Center partners with Regions Hospital to facilitate a Medical Toxicology Fellowship program, providing advanced toxicological training opportunities.
• Centers for Disease Control and Prevention (CDC)minorStrategic or Co-development PartnerFederal agency providing information about health, safety, and security threats. The Poison Center participates in toxicosurveillance activities that align with CDC public health priorities.
• HRSA National Poison Help SiteminorOthersHealth Resources and Services Administration providing poison prevention and treatment resources through poisonhelp.hrsa.gov.
• Minnesota Pollution Control AgencyminorOthersState agency providing guidance on safely cleaning up mercury spills and other environmental hazards that may involve poisoning concerns.
• Hennepin County Medication DisposalminorOthersPartnership for resources on safely disposing of unwanted medications to prevent accidental poisonings.
• Minnesota DHS: Deaf and Hard of Hearing ServicesminorOthersResources and support for Deaf and Hard of Hearing individuals in Minnesota, ensuring accessibility of Poison Center services.
• ECHO MinnesotaminorOthersEmergency, Community, Health, and Outreach resources specifically for refugee and immigrant populations in Minnesota.

Scale indicators8 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Carolinas Poison Center: Designated by the state of North Carolina to provide poison services across the Carolinas. Direct comparable as a state-designated, non-profit poison center with hotline and educational services.
• Illinois Poison Center: State-designated poison center serving Illinois, operating a 24/7 hotline with the same CSPI-staffed model. Directly comparable structure as a state-affiliated, non-profit poison center delivering the same core hotline and public health services.
• Florida Poison Information Center Network: Statewide network of poison information centers serving Florida via a 24/7 hotline staffed by CSPI specialists. Operates the same regulatory/statutory model as the Minnesota Regional Poison Center.
• Pittsburgh Poison Center (UPMC): Operates as part of UPMC, providing 24/7 poison consultation and serving as a regional referral center. Functionally comparable as a hospital-system-affiliated poison center providing clinical toxicology consultation.
• Texas Poison Center Network: Statewide network of six poison centers serving Texas. Comparable in structure as a state-coordinated network providing 24/7 hotline services and public health surveillance.
• Rocky Mountain Poison & Drug Safety: Operates a multi-state poison center serving several western states and provides 24/7 toxicology consultation. Comparable in service model but operates at greater scale across multiple state jurisdictions.
• Cincinnati Drug and Poison Information Center: Regional poison center serving Ohio and beyond, affiliated with Cincinnati Children's Hospital. Provides the same 24/7 hotline and toxicology consultation services as the Minnesota Regional Poison Center.

Broad incumbents

• America's Poison Centers: National organization representing all U.S. poison centers, maintaining the National Poison Data System and providing accreditation and certification. Functions as the umbrella body and infrastructure provider for the Minnesota Regional Poison Center.
• HRSA Poison Help Program: Federal Health Resources and Services Administration program that promotes poison center services nationally and supports the 1-800-222-1222 hotline. Operates as a federal-level enabling and funding partner for poison centers including the Minnesota Regional Poison Center.

Emerging players

• 988 Suicide & Crisis Lifeline: National 24/7 telephonic crisis triage service operated by SAMHSA and a network of crisis centers. Overlapping in delivery model (24/7 crisis hotline staffed by trained specialists) and serves a complementary rather than directly competing role for poison and behavioral health emergencies.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/mnpoisoncenter
• Facebookfacebook.com/MNpoisoncenter
• LinkedInlinkedin.com/company/minnesota-poison-control-system
• Instagraminstagram.com/mnpoisoncenter

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Minnesota Regional Poison Center