Mobilen Tiernotdienst

What Mobilen Tiernotdienst does

Mobiler Tiernotdienst (legally MT Mobiler Tiernotdienst GmbH) is a Germany-based mobile veterinary emergency service founded in 2012 by licensed veterinarian Catalina Otto and headquartered in Bad Homburg, Hesse. The company operates a direct-to-consumer model in which mobile veterinarians travel to pet owners' homes to provide emergency treatment, wound care, pain management, diagnostic support, end-of-life care, and transport coordination to specialized clinics. Service is available 365 days per year, with extended hours typically running from 8:00 to 02:00, and is delivered across five major German metropolitan regions: Rhein-Main-Gebiet (Frankfurt), Mannheim/Heidelberg, Köln/Düsseldorf, Ruhrgebiet, and Wuppertal. In addition to the mobile service, the company operates three stationary Tiernotdienst Praxis emergency clinics in Remscheid, Mülheim an der Ruhr, and Solingen, with a new Mülheim location announced for June 6, 2025 and the Solingen practice relocating to Remscheid effective May 29, 2026.

The underlying technology is operationally straightforward: a mobile veterinary practice supported by a website with city-specific SEO landing pages, an online booking portal (with partner platform app.debevet.de), social media presence on Facebook, Instagram, and TikTok, and a partner veterinarian network for overflow capacity. Pricing follows the mandatory German veterinary fee schedule (Gebührenordnung für Tierärzte, GOT), with a standardized €59.90 emergency surcharge for evening, night, and weekend service, plus distance-based travel fees communicated to customers before booking. Payment is accepted via EC card, credit card, PayPal, and cash. The company has built brand recognition through appearances on the German TV format 'hundkatzemaus', which it leverages as 'das Original aus dem TV'.

The business model is purely transactional B2C, with revenue derived entirely from per-visit fees. The company is a privately held GmbH with no external institutional investment, no parent company, and no disclosed funding rounds. Catalina Otto is the sole owner (Inhaberin) and the entity is registered as a member of the veterinary chambers in Berlin, Hessen, and Nordrhein. The customer base consists exclusively of individual pet owners (dogs, cats, and small mammals), with no enterprise or B2B contracts identified in the source data.

Name

Mobilen Tiernotdienst

Legal name

MT Mobiler Tiernotdienst GmbH

Website

https://mobiler-tiernotdienst24.de

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Mobiler Tiernotdienst is a German mobile veterinary emergency service founded in 2012, delivering at-home emergency care to pet owners across five metropolitan regions 365 days per year, supplemented by three stationary emergency clinics.

Ownership category

akta.pro rank

Product category

Mobile Veterinary Emergency Services

NAICS

Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

Mobile & House-Call Veterinary Services (HLAMAAAF)

akta.pro secondary industry

Mobile & Emergency Veterinary Services (AFAEANAH)

Keywords

• Mobile veterinary services
• Emergency veterinary care
• Pet house calls
• After-hours vet care
• Veterinary home visits

Headquarters

HQ city

Bad Homburg

HQ country

Germany

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Emergency Veterinary Home Visits: Mobile veterinary services billed per visit using official German veterinary fee schedule (Gebührenordnung für Tierärzte, GOT). Prices vary based on treatment complexity, travel distance from service area, and time of service.
2. Emergency Fee: Mandatory emergency surcharge of 59.90€ for weekday evening/night service (18:00-08:00) and weekend service (Friday 18:00 to Monday 08:00), consistent across all German veterinary practices.
3. Travel Costs: Distance-based travel fees charged per visit, communicated to customer by phone prior to booking. Amount varies by customer's location relative to service area.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Mobiler Tiernotdienst provides mobile veterinary emergency services across five major German regions, sending veterinarians directly to pet owners' homes 365 days a year (typically 8:00 to 02:00). The company also operates stationary emergency veterinary clinics in Remscheid, Mülheim an der Ruhr, and Solingen for walk-in cases. Services include emergency treatment, wound care, pain management, at-home euthanasia, and animal transport to specialized clinics, priced per the official German veterinary fee schedule (Gebührenordnung für Tierärzte, GOT).

Product overview

Mobilen Tiernotdienst operates a mobile veterinary emergency service platform offering two main service delivery models: (1) Mobile veterinary house calls — the core product where veterinarians travel to pet owners' homes across multiple German regions, and (2) Stationary Tiernotdienst Praxis clinics in Remscheid, Mülheim an der Ruhr, and Solingen for walk-in emergencies. The portfolio includes species-specific emergency services for dogs, cats, rabbits, hamsters, guinea pigs, mice, and rats, plus an at-home euthanasia service and animal transport service for clinic referrals. All services are priced according to the German veterinary fee schedule (GOT) with additional travel fees and emergency surcharges.

Differentiator

Problem solved

Functional benefit

Products and services

• Mobiler Tiernotdienst (Mobile Veterinary Emergency Service) Primary service offering: a mobile veterinary emergency service that provides at-home veterinary care 365 days a year. Veterinarians travel to pet owners' homes to provide emergency treatment, wound care, pain management, and other veterinary services without the stress of a clinic visit. Available 8:00 to 02:00 across Rhein-Main-Gebiet, Mannheim/Heidelberg, Köln/Düsseldorf, Ruhrgebiet, and Wuppertal.
• Tiernotdienst Praxis (Stationary Emergency Veterinary Clinics) Physical clinic locations offering walk-in emergency veterinary services during evenings, weekends, and holidays when regular veterinary practices are closed. Locations include Remscheid, Mülheim an der Ruhr, and Solingen (relocating).
• Einschläferung zu Hause (At-Home Euthanasia Service) Humane at-home pet euthanasia service allowing animals to pass peacefully in their familiar environment, surrounded by family.
• Hunde-Notdienst (Dog Emergency Service) Specialized emergency veterinary service for dogs, handling emergencies such as accidents, poisoning, seizures, and acute illness.
• Katzen-Notdienst (Cat Emergency Service) Specialized emergency veterinary service for cats, including treatment for vomiting, kidney issues, and other feline emergencies.
• Kaninchen-Notdienst (Rabbit Emergency Service) Specialized emergency veterinary service for rabbits and small pets including guinea pigs, hamsters, mice, and rats, handling digestive issues, respiratory problems, and other small mammal emergencies.
• Tiertransport (Animal Transport Service) Transportation service for pets requiring transfer to regular veterinarians or specialized animal clinics for further treatment, when at-home care is insufficient.

Named customers4 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Partner Tierärzte (Partner Veterinarians)minorChannel Partner/ Reseller/ DistributorNetwork of partner veterinarians (Partnernetzwerk) available when main team is at capacity. Partners conduct home visits on company's behalf, maintaining service coverage. Referral system ensures continuous service availability.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• AniCura: Major European veterinary care provider with specialty hospitals and clinics in Germany. Competes in the emergency and specialty veterinary segment with substantially greater clinical infrastructure and capital base.
• IVC Evidensia: Large European veterinary group operating clinics and emergency hospitals across multiple countries including Germany. Represents the broad incumbent in companion-animal veterinary care, with far greater scale, capital, and clinical capability than Mobiler Tiernotdienst.

Regional players

• VetZ: German veterinary telemedicine and digital booking platform. Adjacent competitor targeting pet-owner triage and clinic-finding; relevant as a digital substitute that could divert emergency demand from house-call services.

Emerging players

• FirstVet: Telemedicine-first veterinary service operating across Europe including Germany. Competes for the same 'pet owner in distress, outside clinic hours' need but via video consultation rather than in-person visits, making it an adjacent competitor for emergency triage.
• Vetster: North American online veterinary marketplace and telehealth provider. Competes indirectly by enabling pet owners to access vet advice without leaving home, representing an emerging digital substitute for traditional emergency house calls.

Direct peers

• Felmo: German mobile veterinary service offering at-home vet visits primarily for wellness and non-emergency care. Highly comparable to Mobiler Tiernotdienst's mobile home-visit model, though focused on routine care rather than 24/7 emergencies.
• Tierarzt Plus: German veterinary clinic network with extended hours and emergency services. Comparable target customer (German pet owners seeking after-hours care) and overlapping service portfolio, though delivered through fixed clinics rather than house calls.
• Medivet: UK-based veterinary group with mobile and emergency services. Comparable business model offering house-call veterinary care and 24/7 emergency coverage, useful for benchmarking UK peer economics against the German market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mobiler-tiernotdienst24
• Instagraminstagram.com/mobiler-tiernotdienst24
• TikToktiktok.com/@mobiler-tiernotdienst
• LinkedInlinkedin.com/company/mobilen-tiernotdienst

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mobilen Tiernotdienst