MOMENTUM Business Support Ltd

What MOMENTUM Business Support Ltd does

MOMENTUM Business Support Ltd is a UK-based, remote back-office support services provider founded in 2013 by CEO Mikki Harris and headquartered in Worthing, West Sussex. The company delivers outsourced administrative, personal-assistant, digital marketing, accounts and credit control, HR and recruitment, and project and event support to hundreds of small and medium-sized enterprises across the United Kingdom, structured as flexible monthly retainers, project-based engagements, or ad-hoc hourly support with no minimum contract length. Its operating model is fully remote, relying on standard cloud-based SaaS tools for delivery (Xero, Sage, QuickBooks, KashFlow for accounting; Zoom, Slack, Microsoft 365, Google Workspace for collaboration; Asana for project management; HubSpot, Hootsuite, Meta Business Suite, and Canva for marketing execution) and an internal "buddy system" to ensure continuity of cover during staff absences.

The company is privately held, bootstrapped, and founder-owned, with no external institutional funding, no parent company, and a small team of approximately six skilled administrators, marketers, bookkeepers, and other personnel claiming 70+ years of combined experience. Its go-to-market is sales-led and direct, beginning with a free consultation and discovery call, followed by a tailored no-obligation proposal and onboarding, supported by content marketing, SEO, social media, email newsletters, and community events. Customer segments are horizontal: SMEs, start-ups, charities, and chambers of commerce, with named client engagements spanning fashion/retail, HR services, technology, finance, education/research, legal services, construction, real estate, hair and beauty, funeral services, manufacturing, automotive, and photography. Certifications are limited to GDPR compliance, and the company holds minor regional industry recognition (Adur & Worthing Business Awards Social Media Partner 2025; British Wills & Probate Awards finalist 2024). Revenue is not publicly disclosed.

Name

MOMENTUM Business Support Ltd

Legal name

MOMENTUM Business Support Limited

Website

https://momentumbusinesssupport.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1–10 employees

Short description

MOMENTUM Business Support Ltd is a UK-based, fully remote back-office support provider founded in 2013, delivering flexible admin, PA, digital marketing, accounts, HR, and project support to hundreds of SMEs on monthly retainers, project, or ad-hoc basis.

Ownership category

akta.pro rank

Product category

Business Support Services

NAICS

Office Administrative Services (56111)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

VIP/White-Glove & Executive Support (BPAAABAL)

akta.pro secondary industry

Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ)

Keywords

• Remote back-office support
• Virtual PA services
• SME bookkeeping services
• HR support outsourcing
• Social media management

Headquarters

HQ city

Worthing

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Monthly Retainer Packages: Flexible monthly retainer packages tailored to business needs, offering ongoing back-office support with quarterly time reporting and half-yearly strategy reviews.
2. Project-Based Support: One-off projects and ad-hoc support for specific business needs without long-term commitment.
3. Ad-hoc Hourly Support: Flexible hourly support for businesses wanting to test services before committing to a regular retainer.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

MOMENTUM Business Support Ltd provides remote back-office support services to UK small and medium-sized enterprises across five practice areas: Admin/PA & Research, Digital Marketing, Accounts & Credit Control, HR & Recruitment, and Projects & Events. Services are sold as flexible monthly retainers, fixed-scope projects, or ad-hoc hourly support with no minimum contract, delivered remotely via cloud platforms (Xero, Sage, QuickBooks, Zoom, Slack, Asana, Microsoft 365, Google Workspace).

Product overview

MOMENTUM Business Support Ltd is a remote back-office support services company established in 2013, serving SMEs across the UK with flexible, cost-effective outsourced support. The company offers a portfolio of integrated back-office services organized around five core offerings: Admin & PA Services (administrative support, personal assistance, and research), Digital Marketing Services (social media management, content creation, SEO, email campaigns), Accounts & Credit Control Services (bookkeeping, credit control, financial reporting, VAT/PAYE), HR & Recruitment Services (employment contracts, policies, recruitment, compliance), and Projects & Events Services (project management and event coordination). Services are delivered on a flexible retainer, project, or ad-hoc basis with no minimum contract requirements. The company integrates with major accounting platforms (Xero, Sage, QuickBooks, KashFlow), communication tools (Zoom, Slack), project management (Asana), and productivity suites (Microsoft 365, Google Workspace) to seamlessly support client operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Admin, PA & Research Services

Quantifiable outcome

• 2-3x more efficient than an employee
• +1 more outcomes

Named customers16 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• Worthing Food FoundationcoreStrategic or Co-development Partner · 1 August 2025MOMENTUM's official charity partner for H2 2025. Provides 20 hours pro-bono support across 6 months, monthly social media promotion, 2 newsletter mentions, 1 guest blog, website listing, email signature promotion, and runs fundraising activities. Worthing Food Foundation is the largest food bank in the area, supporting around 1,000 people monthly with food supplies and community care.
• Arundel Chamber of CommercecoreGTM or Marketing PartnerMOMENTUM CEO Mikki Harris serves as Co-Director of Arundel Chamber of Commerce. Partnership involves co-hosting networking events, co-working sessions, and community business support activities. Regular joint events including Monday Co-Working and monthly networking meetups.
• AcasminorOthersReference organisation for UK employment law guidance and best practices. MOMENTUM's HR services align with Acas guidelines and codes of practice.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• The VA Hub: UK virtual assistant provider offering remote admin, marketing, and business support to SMEs. Direct competitor in the UK SMB back-office support market.
• MyOutsourcedVA: UK-based virtual assistant and remote admin support provider serving SMBs and entrepreneurs. Directly comparable in geography, customer profile, and back-office support offering.
• Time Etc: UK-founded virtual assistant service providing flexible remote admin, marketing, and business support to SMEs and entrepreneurs. Highly comparable to MOMENTUM in target customer (UK SMBs), delivery model (remote), and service breadth.
• Virtalent: UK-based virtual assistant service providing remote admin, marketing, and operational support to SMEs and founders. Comparable in customer profile, geography, and service portfolio.
• Outsourcing Angels: UK virtual assistant agency offering remote admin, marketing, and business support to SMEs. Direct competitor in the UK SMB back-office segment with a similar bundled-service model.
• Belay Solutions: US-based virtual assistant and remote staffing firm serving SMBs and entrepreneurs with admin, marketing, and bookkeeping support. Highly comparable in business model and customer type, though US-focused.
• Let's Assist: Specialist UK virtual assistant provider often serving legal, property, and finance SMBs. Comparable niche positioning around SME back-office support with a UK focus.

Broad incumbents

• Capita: Major UK business process outsourcing and professional services firm serving large enterprise and public sector. Tangentially comparable as a large-scale BPO; competes for outsourced admin/process work but at a very different scale and customer tier.
• Wing: Larger, venture-backed virtual assistant service with global delivery and broader enterprise reach. Comparable remote-delivery VA model but at greater scale and with broader customer base.
• IRIS Software Group: Large UK software and services provider specializing in accounting, HR, and payroll solutions for SMBs and accountancy practices. Adjacent competitor offering overlapping bookkeeping/HR capabilities at much greater scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat2 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/MomentumBusinessSupport
• Instagraminstagram.com/momentumbusinesssupport
• LinkedInlinkedin.com/company/momentum-business-support-ltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MOMENTUM Business Support Ltd