AWP Austria GmbH

What AWP Austria GmbH does

AWP Austria GmbH is the Austrian branch (Niederlassung) of AWP P&C S.A., the pan-European Allianz Partners entity, trading under the Allianz Reiseversicherung / Allianz Travel / Allianz Assistance brands. The company sells travel insurance directly to Austrian consumers, offering a portfolio built around two core products — Auslandskrankenversicherung (foreign health insurance) and Reisestornoversicherung (trip cancellation insurance) — available individually, as a combined package, or as an annual multi-trip policy. Adjacent products extend coverage to Schengen visa applicants, rental car users seeking CDW excess waiver, and groups/school travelers. The target customer base spans individual travelers, families, incoming visitors, and group organizers, with the primary pain point being inadequate protection against high out-of-pocket medical costs abroad, steep cancellation fees, and rental vehicle deductibles.

Distribution is direct-to-consumer and digital-first. Customers purchase through a self-serve online booking platform (booking.allianz-assistance.at), receive bundled digital services via the Allyz mobile app (virtual doctor visits, real-time safety alerts, flight-delay lounge access), and manage claims through a 24/7 online portal (allianz-protection.com). A 24/7 multilingual emergency hotline and free cancellation advisory provide telephone-based service. The business is supported by Allianz Partners' global network of 400,000+ service providers and medical partners, enabling direct billing and emergency assistance worldwide.

The revenue model is subscription/recurring-style, driven by insurance premiums collected at point of sale — either as one-time payments per single trip or as annual subscriptions for multi-trip coverage. Specific premium pricing is not publicly disclosed and is generated via the online booking flow. Customer trust is reinforced by an eKomi verified rating of 4.8/5 stars from over 9,054 reviews, and by the Allianz group's reputation as a top global insurance brand. Local headcount is intentionally lean (7 employees), reflecting the branch's role as a market-facing sales and service entity with most underwriting and platform operations centralized at the parent level.

Name

AWP Austria GmbH

Legal name

AWP P&C S.A., Niederlassung für Österreich

Website

https://mondial-assistance.at

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

AWP Austria GmbH is the Austrian branch of Allianz Partners, selling direct-to-consumer travel insurance under the Allianz brand — including foreign health, trip cancellation, annual multi-trip, Schengen visa, and rental car excess policies — via an online booking platform, the Allyz mobile app, and a 24/7 emergency hotline.

Ownership category

akta.pro rank

Product category

Travel Insurance

NAICS

Direct Property and Casualty Insurance Carriers (524126), Direct Life, Health, and Medical Insurance Carriers (52411)

SIC

Fire, Marine & Casualty Insurance (6331), Accident & Health Insurance (6321)

akta.pro primary industry

Travel Medical Insurance (Individual) (FSAIAEAI)

akta.pro secondary industries

Travel Insurance & Corporate Risk Transfer (Trip, Medical, Kidnap & Ransom) (THACAEAH), International/Expat Critical Illness & Hospital Indemnity (FSAIAKAJ), Travel AD&D / Common Carrier Accidental Death Insurance (FSAIALAD), Baggage & Personal Effects Insurance (FSAJAJAE)

Keywords

• Travel insurance
• Trip cancellation coverage
• Foreign health insurance
• Annual travel insurance
• Schengen visa insurance

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Travel Insurance Premiums: Sale of travel insurance policies (single-trip and annual/multiple-trip) including foreign health insurance, trip cancellation insurance, rental car excess waiver, and Schengen incoming insurance. Premiums are collected at point of sale, either as one-time payments per trip or as annual subscriptions for multi-trip coverage.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

AWP Austria GmbH, trading as Allianz Reiseversicherung / Allianz Travel / Allianz Assistance, sells travel insurance products to Austrian consumers including foreign health insurance (Auslandskrankenversicherung), trip cancellation insurance (Reisestornoversicherung), combined coverage, annual multi-trip policies (Jahresreiseversicherung), Schengen visa incoming insurance, rental car excess/CDW waiver, and group/school travel insurance. Distribution is direct-to-consumer via an online booking platform, an online claims portal, and a 24/7 multilingual emergency hotline, supported by the Allyz mobile app providing virtual doctor consultations, real-time safety alerts, and airport lounge access.

Product overview

AWP Austria GmbH operates under the Allianz Reiseversicherung brand and offers a portfolio of travel insurance products centered around two core offerings: Auslandskrankenversicherung (foreign health insurance) and Reisestornoversicherung (trip cancellation insurance), available individually or as a combined package. The portfolio extends to annual travel insurance for frequent travelers, incoming insurance for Schengen visa applicants, rental car excess waiver coverage, and group/school travel insurance. Digital services include the Allyz mobile app providing virtual medical consultations, real-time safety alerts, and flight delay lounge access, as well as an online claims portal for 24/7 claim filing and status tracking.

Differentiator

Problem solved

Functional benefit

Brands

• Allyz App: Digital travel companion app featuring virtual doctor visits, real-time safety alerts, and lounge access for flight delays.

Products and services

• Auslandskrankenversicherung (Foreign Health Insurance) Travel health insurance covering the costs of medical treatment abroad (doctor visits, hospital stays) and emergency medical evacuations back to Austria, designed for Austrian travelers going abroad.
• Reisestornoversicherung (Trip Cancellation Insurance) Insurance that reimburses cancellation costs when a trip cannot be started due to covered reasons such as illness, accident, or job loss, including cancellation fees for flights, train tickets, and hotel reservations.
• Auslandskrankenversicherung und Reisestornoversicherung (Combined Travel Insurance) Combined travel insurance package bundling both foreign health insurance and trip cancellation coverage into a single policy for comprehensive protection before and during travel.
• Jahresreiseversicherung (Annual Multi-Trip Travel Insurance) Annual subscription travel insurance covering multiple trips within a 12-month period for domestic and international travel, offering cost-effective coverage for frequent travelers.
• Incoming-Reiseversicherung (Schengen Visa Visitor Insurance) Incoming travel insurance designed for Schengen visa applicants that fulfills the legal insurance requirements for Schengen visa entry processing for visitors to the Schengen area.
• Mietwagen-Versicherung Selbstbehalt-Ausschluss (CDW) Rental car insurance that reduces or waives the deductible of the mandatory collision damage waiver (CDW) for cars, campers, and motorhomes.
• Reiseversicherung für Gruppen und Schulreisen (Group/School Travel Insurance) Group travel insurance designed for school trips and organized group travel, providing customizable family-style coverage with competitive pricing for multiple travelers under a single policy.
• Allyz Mobile App Digital companion app included with active Allianz travel insurance policies, providing virtual doctor consultations, real-time safety alerts, airport lounge access in flight-delay cases, and additional smart travel features.
• Online Schadensportal (Claims Portal) Self-service online portal (allianz-protection.com) available 24/7 for filing insurance claims, tracking claim status, and managing personal data.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• AWP P&C S.A.coreOthersAWP Austria GmbH operates as the Austrian branch (Niederlassung) of AWP P&C S.A., providing travel insurance products under the Allianz brand. The legal entity relationship is that of a subsidiary/branch structure rather than a commercial partnership.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Wiener Städtische (Vienna Insurance Group): Wiener Städtische, part of Vienna Insurance Group, is a major Austrian composite insurer that offers travel insurance alongside property, life, and motor products, competing with AWP Austria for the same individual and family travel customers.
• Generali Austria: Generali Austria is a top-tier Austrian insurer offering travel and assistance products under the Generali brand, directly overlapping AWP Austria's product mix and competing for the same B2C travel insurance customers in Austria.
• UNIQA Insurance Group: UNIQA is one of Austria's largest insurance groups and a direct competitor to AWP Austria in travel and health insurance products sold to Austrian consumers through multi-line distribution including direct, brokers, and bank partners.
• Europäische Reiseversicherung (ERV): ERV is the longest-established specialist travel insurer in Austria and the most direct head-to-head competitor to AWP Austria, offering single-trip, annual, family, and group travel insurance products with overlapping distribution via direct and travel-agent channels.

Broad incumbents

• AXA Partners: AXA Partners is the global assistance and travel insurance arm of AXA, offering travel health, cancellation, and assistance products worldwide; it competes with AWP Austria in European travel insurance markets while operating a much broader portfolio of insurance lines.
• AIG Travel: AIG Travel is the travel insurance unit of AIG providing trip cancellation, medical, and baggage coverage globally; it competes with AWP Austria in the international travel insurance category but is part of a much larger commercial and consumer insurance franchise.

Emerging players

• SafetyWing: SafetyWing is a digital nomad-focused travel medical insurer offering subscription-based global coverage; it competes for a slice of the same Austrian outbound travel market that AWP Austria addresses, particularly among remote workers and frequent international travelers.
• World Nomads: World Nomads is a digital-first travel insurer targeting backpackers and adventure travelers with flexible single-trip policies sold online; it overlaps AWP Austria's category but addresses a younger, more experience-driven segment of Austrian and European travelers.

Others

• Allianz Travel (other markets): Allianz Travel is the international consumer brand of the same Allianz Partners / AWP P&C S.A. group; while it sells the same underlying products in other geographies, it is a sister entity rather than a competitor, and serves as a useful benchmark for AWP Austria's product and digital playbook.

Regional players

• Cover-More: Cover-More is one of the largest travel insurers in Australia and New Zealand offering single-trip and annual policies; it is a peer in product category but operates in a different geography and does not directly compete with AWP Austria in the Austrian market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/awp-austria-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AWP Austria GmbH