NaiTel

What NaiTel does

NaiTel is a privately held Jordanian telecommunications company operating as the telecom arm of the state-affiliated Aqaba Digital Hub initiative. The company provides integrated connectivity infrastructure and services across Jordan, anchored by an open-access submarine cable landing station on the Red Sea in Aqaba and Jordan's only carrier-neutral Internet Exchange Point (AqabaIX). These assets position NaiTel as a structural gateway for East-West data traffic and a neutral peering hub within the domestic market.

NaiTel's product portfolio spans wholesale and retail connectivity. At the wholesale level, it operates the leading FTTx network in Aqaba, spanning 13,000+ households with 7,000+ active connections, and sells capacity to Jordan's top telecommunications providers under flexible pricing models. At the enterprise level, it sells Dedicated Internet Access (DIA) and MPLS-based private networking with guaranteed bandwidth, ultra-low latency, and Quality of Service controls. At the retail and SMB level, it offers four tiers of fiber internet plans (100-1000 Mbps) priced from 25 to 60 JOD/month with free installation. Additionally, as the first authorized Starlink distributor in Jordan, NaiTel resells Starlink Business satellite internet plans (Local Priority and Global Priority tiers) and equipment kits, extending reach to remote and underserved business locations.

The company generates revenue primarily through recurring subscriptions (DIA, MPLS, fiber plans, wholesale FTTx) and usage-based fees (Starlink data plans and equipment sales). Its go-to-market combines direct enterprise field sales for high-value connectivity contracts with channel-driven distribution for wholesale and satellite services. NaiTel is headquartered in Aqaba (Al-Makateb Area, Al-Dostoor Neighborhood) and operates a regional office in Amman (Abdoun). The company is privately held, with no disclosed funding rounds, management team, or financial figures on its public materials.

Name

NaiTel

Legal name

NaiTel

Website

https://naitel.jo

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

NaiTel is a Jordanian telecommunications company and the telecom arm of Aqaba Digital Hub, operating an open-access submarine cable landing station, Jordan's only carrier-neutral IXP (AqabaIX), and a leading FTTx network serving telecom providers, enterprises, and residential customers.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Satellite Telecommunications (517410)

SIC

Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)

akta.pro secondary industries

Carrier Ethernet & Wavelength Wholesale (E-Line/E-LAN, OTN, lambda) (HDAIAEAB), Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD), Cloud On-Ramps & Direct Connect Services (HDABALAA)

Keywords

• Submarine cable landing station
• Carrier-neutral internet exchange
• Fiber-to-the-premises wholesale
• Business satellite internet
• Managed MPLS networking

Headquarters

HQ city

Aqaba

HQ country

Jordan

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Dedicated Internet Access (DIA): Monthly recurring subscriptions for high-performance, symmetrical business internet connectivity with guaranteed bandwidth and ultra-low latency.
2. MPLS Services: Recurring subscription fees for managed private network services connecting multiple business locations with advanced QoS controls.
3. FTTx Wholesale Connectivity: Wholesale fiber connectivity solutions sold to telecommunications providers, enabling them to extend network coverage. Revenue from scalable, flexible pricing models with recurring and/or volume-based components.
4. Starlink Satellite Internet: Usage-based monthly plans for Starlink business satellite internet across Local Priority and Global Priority tiers, with add-on data blocks. Hardware (antenna kits) sold as one-time purchases. Equipment setup fee charged as one-time fee.
5. Fiber Internet Plans (Residential & Business): Monthly recurring subscriptions for fiber internet plans at four speed tiers (100–1000 Mbps), with unlimited downloads and free installation included.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

NaiTel provides integrated connectivity infrastructure and services in Jordan, including an open-access Submarine Cable Landing Station on the Red Sea, Jordan's only carrier-neutral Internet Exchange Point (AqabaIX), wholesale FTTx fiber connectivity to telecommunications providers, and enterprise-grade Dedicated Internet Access and MPLS managed networking. As the first authorized Starlink distributor in Jordan, NaiTel also sells business satellite internet plans and equipment. The company delivers connectivity across submarine cable, fiber, and satellite modalities to telcos, enterprises, and residential customers.

Product overview

NaiTel operates as a unified connectivity platform offering multiple integrated services: its core offerings include a submarine Cable Landing Station and carrier-neutral Internet Exchange (AqabaIX) for global connectivity, alongside business-grade connectivity solutions (DIA and MPLS) for enterprise networking. The company resells Starlink satellite internet for business customers and delivers fiber-to-the-premises (FTTx) services including wholesale connectivity for telecom providers and retail fiber internet plans for businesses and homes. These services work together to provide comprehensive ICT solutions spanning satellite, fiber, and managed network connectivity across Jordan and the MENA region.

Differentiator

Problem solved

Functional benefit

Products and services

• Starlink Satellite Internet for Business High-speed LEO satellite internet service distributed by NaiTel for businesses in Jordan, including Local Priority (50 GB to 2 TB at JOD 31 to JOD 259 per month) and Global Priority (50 GB to 2 TB at JOD 208 to JOD 1,785 per month) plans, with add-on data blocks and equipment kits. For businesses needing reliable connectivity in locations without fiber or terrestrial coverage.
• Fiber Internet Plans (FTTx) Retail fiber internet plans with speeds up to 1000 Mbps across four tiers (Home Basic 100 Mbps, Business+ 300 Mbps, Fiber Pro 600 Mbps, Elite Fiber 1000 Mbps), with unlimited downloads and free installation. For home users, home offices, and businesses.
• Dedicated Internet Access (DIA) High-performance, symmetrical business internet connectivity with guaranteed bandwidth and ultra-low latency, supporting mission-critical applications, cloud computing, and data-intensive operations. For businesses.
• Multi-Protocol Label Switching (MPLS) Secure managed private network service that connects multiple business locations over MPLS with advanced traffic engineering and Quality of Service controls, optimizing application performance and reliability. For businesses with multi-site operations.
• Wholesale FTTx Connectivity Wholesale fiber connectivity solutions enabling telecommunications providers and ISPs to extend network coverage and deliver broadband services to end customers under their own branding. Scalable solutions with flexible pricing models. For telecom providers and ISPs.
• Cable Landing Station Services Open-access Submarine Cable Landing Station located in Aqaba on the Red Sea, providing high-capacity, reliable global connectivity as a gateway connecting East and West. For international carriers and operators requiring high-capacity landing infrastructure.
• AqabaIX Internet Exchange Services Carrier-neutral Internet Exchange Point (AqabaIX) providing low-latency, high-speed traffic exchange and optimized network performance among multiple peering network operators. For telecommunications carriers, ISPs, and content networks.

Quantifiable outcome

• 100% network uptime
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Aqaba Digital HubcoreStrategic or Co-development PartnerNaiTel is the telecom arm of Aqaba Digital Hub, operating its submarine cable landing station and ICT connectivity services under the broader digital infrastructure umbrella of the Aqaba Digital Hub initiative. This affiliation provides strategic positioning for NaiTel's open-access cable landing station and regional connectivity operations.
• Starlink (SpaceX)coreChannel Partner/ Reseller/ DistributorNaiTel is the first authorized Starlink distributor in Jordan, offering Starlink Satellite Internet for Business plans ranging from 31 JOD/month (Local Priority 50 GB) to 1,785 JOD/month (Global Priority 2 TB). NaiTel sells Starlink equipment kits (Standard, Performance Gen 2, Mini) and manages subscriptions for Jordanian business customers.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Regional players

• Telecom Egypt: Egyptian incumbent operator and owner/landing party for multiple submarine cable systems (e.g., SEA-ME-WE series, AAE-1) with its own IX (CAIX). Comparable to NaiTel's submarine cable landing and IXP business from an adjacent MENA geography, though serving a different national market.

Broad incumbents

• Beyon (formerly Batelco): Bahrain-headquartered telecom group with operations across MENA (including ownership of Umniah in Jordan). Comparable as a broad incumbent owning fixed/mobile operators and submarine cable infrastructure that overlap with NaiTel's wholesale and enterprise focus.
• Ooredoo Group: Qatar-headquartered telecom group operating across MENA and Asia. Comparable as a broad incumbent providing enterprise, wholesale, and consumer connectivity services across multiple MENA markets, with overlapping enterprise and wholesale customer profiles to NaiTel.
• du (Emirates Integrated Telecommunications): UAE telecom operator providing enterprise, wholesale, and consumer connectivity. Comparable as a broad incumbent with overlapping enterprise DIA, MPLS, and FTTx wholesale offerings — though at substantially larger scale than NaiTel.
• e& (formerly Etisalat): UAE-headquartered global telecom group operating across MENA, Asia and Africa. Comparable as a broad incumbent offering enterprise connectivity, wholesale capacity, IXP presence (SMW-5 cable, regional peering), and FTTx — at a vastly larger scale than NaiTel.
• stc (Saudi Telecom Company): The largest telecom operator in Saudi Arabia and a major MENA player. Comparable as a broad incumbent offering enterprise connectivity, wholesale, submarine cable assets (e.g., JEDIX Internet Exchange), and FTTx — across a much wider footprint than NaiTel.

Direct peers

• Orange Jordan (Jordan Telecom): The incumbent fixed-line and mobile operator in Jordan. Directly comparable as it serves the same enterprise and wholesale customers in Jordan with overlapping DIA, MPLS, fiber, and international connectivity offerings, and is one of the "top telecommunications providers" that NaiTel's wholesale FTTx serves.
• Gulf Bridge International (GBI): A MENA-focused submarine cable operator and carrier services provider. Directly comparable to NaiTel's submarine cable landing station and wholesale carrier business — both operate international capacity infrastructure connecting MENA with global networks and sell to regional carriers.
• Zain Jordan: Major mobile and enterprise operator in Jordan, part of the regional Zain Group. Comparable as one of the top Jordanian telecom providers that NaiTel's wholesale FTTx serves, with overlapping enterprise and residential broadband offerings.
• Umniah Mobile Company: A leading mobile and fixed-data operator in Jordan owned by Beyon (Batelco). Comparable as a domestic competitor providing enterprise connectivity and broadband across Jordan, and a likely wholesale customer or competitor to NaiTel's FTTx and DIA services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/naiteljor
• LinkedInlinkedin.com/company/naitel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NaiTel