Adult Protective

Name

Adult Protective

Legal name

National Adult Protective Services Association

Website

https://napsa-now.org

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Professional Association Services

NAICS

Business Associations (813910), Professional Organizations (81392)

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Adult protective services
• Elder abuse prevention
• Vulnerable adult services
• Professional certification training
• Membership association

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Individual Membership Dues: Individual memberships are available for APS and Allied Professionals at $75 per year and for Students and Retirees at $50 per year. Multi-year memberships are available upon request.
2. Organizational/Group Membership Dues: Organizational membership fees are tiered based on the number of members in the group: 1-6 members ($550/year), 7-10 members ($750/year), 11-15 members ($850/year), 16-19 members ($1,000/year), 20-40 members ($1,100/year), 41-99 members ($1,500/year), 100+ members ($3,000/year).
3. Donations and Charitable Contributions: As a 501(c)(3) organization (EIN/TIN 30-0044497), NAPSA relies heavily on donations from individuals and organizations. Donations support areas of greatest need or can be restricted for specific purposes such as the Scholarship Fund, WEAAD, or SCAM Forum. Donation options include general fund, scholarship fund, or specific designations. Gift amounts suggested include $1,000, $500, $250, $100, $50, $25.
4. Annual Conference Registration: NAPSA's Annual Conference is the only national conference focused solely on Adult Protective Services. Held annually, the conference generates revenue through registration fees and sponsorships. The next conference is scheduled for November 2026 in Austin, Texas.
5. Financial Exploitation Prevention (FEP) Summit: Annual summit organized by NAPSA's Committee Against Financial Exploitation (CAFE), bringing together APS professionals, researchers, bankers, law enforcement, investors, regulatory agencies, and government stakeholders. Scheduled for November 19, 2026 in Austin, Texas.
6. NAPSA Certificate Program: Certificate program for APS professionals with a $100 fee per applicant ($50 application fee + $50 certification fee). Requires completion of 23 APS Core Competencies and 2 years full-time or 4 years part-time APS field experience.
7. NAPSA Storefront Merchandise: Online storefront selling branded merchandise including backpacks, jackets, polos, and other items through teamlocker.squadlocker.com.
8. Journal of Elder Abuse & Neglect (JEAN) Subscription: NAPSA members receive a discounted subscription to the JEAN (Journal of Elder Abuse & Neglect) for $25 annually, compared to the regular rate of $214, generating additional membership value and minor revenue.

Pricing tiers

Distribution channels7 records

Marketing channels9 records

Core offering

NAPSA is a 501(c)(3) national nonprofit membership association that supports Adult Protective Services (APS) professionals across all 50 states, D.C., and U.S. territories. It delivers standardized training curricula across 23 APS Core Competency areas, an instructor-led Supervisor Core Curriculum, a professional NAPSA Certificate Program, the Research-to-Practice (R2P) Resource Library, an annual national conference, a Financial Exploitation Prevention (FEP) Summit, public policy advocacy, and the APS Recruitment & Retention Educational Tool.

Product overview

NAPSA is a national non-profit 501(c)(3) organization that serves as a professional association and resource hub for Adult Protective Services (APS). Rather than a unified technology product, NAPSA offers a portfolio of training programs, certification services, events, and advocacy resources. The core offerings include the APS Core Curriculum (23 competency modules), the NAPSA Certificate Program for professional certification, the Supervisor Core Curriculum, and the APS Recruitment & Retention Educational Tool. These are complemented by annual events (Annual Conference, FEP Summit), the Member Portal for community engagement, the Research to Practice (R2P) Resource Library for research dissemination, and the Disability Advisory Group for inclusive practices. All offerings work together to strengthen APS capacity at national, state, and local levels.

Differentiator

Problem solved

Functional benefit

Brands

• Committee Against Financial Exploitation (CAFE): A NAPSA committee dedicated to combating financial exploitation of elders and vulnerable adults.
• Disability Advisory Group
• Research to Practice (R2P)

Products and services

• NAPSA Annual Conference The only national conference focused solely on Adult Protective Services, bringing APS professionals together for training, networking, and continuing education; held annually.
• Financial Exploitation Prevention (FEP) Summit Annual summit organized by NAPSA's CAFE committee uniting APS professionals, researchers, bankers, law enforcement, regulators, and government stakeholders to combat financial exploitation of elders and vulnerable adults.
• APS Core Curriculum 23 standardized Core Competency training modules covering APS overview, ethics, regulations, aging process, disabilities, mental health, substance use, power dynamics, communication, self-neglect, caregiver neglect, financial exploitation, physical/emotional/sexual abuse, documentation, investigation, decision-making, risk assessment, service planning, collaboration, criminal justice, and case closure; required for NAPSA Certificate.
• Supervisor Core Curriculum Instructor-led training packets covering supervising a remote workforce, building and managing effective APS teams, onboarding new staff, supervisor as trainer, supervisor as coach, supervising virtual investigations, and supervising APS investigations involving transnational financial fraud.
• NAPSA Certificate Program Professional certification recognizing APS staff who have completed training on 23 APS Core Competencies and have at least 2 years full-time or 4 years part-time field experience.
• APS Recruitment & Retention Educational Tool Multi-section educational tool covering APS recruitment, retention, training, working with Tribal APS and Elder Protection Programs, APS promising practices, resources, annotated bibliography, and appendices.
• National Guidelines for Financial Institutions Standardized guidelines and forms for financial institutions to work with APS to protect older persons from financial abuse, including the Financial Information Request Form, Letter Requesting Financial Records, Follow-Up Letter for Refusal to Release Records, and Letter Requesting Extension on Disbursement/Transaction Hold.

Quantifiable outcome

• Members in all 50 states, D.C., and territories
• +4 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

13 partnerships are on record, tiered core, major and minor.

• APS Workforce Innovations (APSWI) at San Diego State UniversitycoreStrategic or Co-development PartnerNAPSA partners with APS Workforce Innovations (APSWI) at San Diego State University's Academy for Professional Excellence to develop and deliver instructor-led training curricula across 23 APS Core Competency areas. APSWI serves as the primary platform for delivering NAPSA-approved training materials nationwide at no cost to APS organizations. APSWI also co-developed NAPSA's Supervisor Core Curriculum alongside NAPSA and Arizona APS. This is the primary training infrastructure partnership for NAPSA.
• National APS Training Center (NATC)coreStrategic or Co-development PartnerThe National APS Training Center (NATC), funded by the Administration for Community Living (ACL), serves as the primary source of free eLearning education for APS and allied professionals nationwide. NAPSA's certificate program course requirements can be completed through NATC eLearnings. NAPSA works with NATC to make APS training widely accessible across all 50 states, though NAPSA does not have access to the NATC Learning Management System for tracking completion.
• Purdue UniversitymajorStrategic or Co-development PartnerNAPSA partnered with Purdue University (2021-2024) on the National APS Training Center Evaluation Project to conduct various evaluation activities focused on APS recruitment, retention, and training. The collaboration led to the establishment of the APS Recruitment and Retention Advisory Board and the development of the APS Recruitment & Retention Educational Tool. Dr. Marian Liu (NAPSA Board member and Purdue professor) led the research, including a national APS retention survey.
• Philadelphia Corporation for AgingmajorStrategic or Co-development PartnerPhiladelphia Corporation for Aging (PCA) partnered with NAPSA to develop and release the National Guidelines for Financial Institutions: Working Together to Protect Older Persons from Financial Abuse. The guidelines include standardized forms for APS to request records from financial institutions. Joe Snyder (NAPSA Public Policy Committee Chair) and Kathleen Quinn (NAPSA Board President) led the steering committee for this project.
• Elder Justice CoalitioncoreStrategic or Co-development PartnerNAPSA helped form the Elder Justice Coalition and worked closely with this group to get the Elder Justice Act passed. NAPSA continues to advocate for federal funding for the Elder Justice Act and represents APS at the coalition's national meetings and hearings.
• Arizona Department of Economic Security, Division of Aging and Adult Services - Adult Protective ServicesmajorStrategic or Co-development PartnerArizona APS co-developed the NAPSA Supervisor Core Curriculum alongside NAPSA and APS Workforce Innovations (APSWI). This collaborative training development effort created comprehensive supervisor competency modules available nationally at no cost.
• U.S. Senate Special Committee on AgingcoreStrategic or Co-development PartnerIn 2010, NAPSA advocated for a report on APS by the General Accountability Office (GAO), which resulted in a public hearing before the U.S. Senate Special Committee on Aging. NAPSA has continued to represent APS at Senate hearings and has testified before the committee on elder justice and APS funding issues.
• National Committee for the Prevention of Elder Abuse (NCPEA)majorStrategic or Co-development PartnerNAPSA co-chairs the joint Research Committee with the National Committee for the Prevention of Elder Abuse (now known as the Research to Practice Interest Group). This committee is responsible for quarterly Research to Practice Webinars, Research to Practice Briefs, a listserv, journal club, and other published documents advancing the intersection of research and APS practice.
• HelpVul (Pilot Partner)minorStrategic or Co-development PartnerNAPSA is a partner in piloting HelpVul, a web-based reporting platform designed to combat financial exploitation by connecting financial services, APS, and state securities regulators (SSR). This platform aims to facilitate information sharing and reporting across the financial exploitation response ecosystem.
• National Center on Elder Abuse (NCEA)majorStrategic or Co-development PartnerNAPSA partnered with the National Center on Elder Abuse from 1999 to 2011, assisting in developing an electronic newsfeed on elder abuse, an APS training archive, national APS training needs studies, an online training on elder abuse for health care clinicians, national APS surveys, and various publications.
• National Financial Institutions (Bank of America, Wells Fargo, Lincoln Financial Group, Vanguard, etc.)majorStrategic or Co-development PartnerNAPSA collaborated with financial institutions including Bank of America, Wells Fargo Advisors, Lincoln Financial Group, and The Vanguard Group through the National Guidelines for Financial Institutions project to develop standardized forms for APS to request records from financial institutions. These partnerships facilitate APS investigations of financial exploitation involving bank records.
• National Link CoalitionminorStrategic or Co-development PartnerPaul Needham (NAPSA Board member and Education Committee Chair) serves on the steering committee for the National Link Coalition, which addresses the intersection of elder abuse, domestic violence, and animal cruelty. This partnership extends NAPSA's reach into adjacent advocacy domains.
• International Association for Indigenous AgingminorStrategic or Co-development PartnerBill Benson (NAPSA National Policy Advisor) is co-founder and President of the International Association for Indigenous Aging, which focuses on American Indian elders. Through this relationship, NAPSA works on behalf of organizations representing American Indian and Alaska Native elders and affordable housing service coordinators.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• AARP: The largest national advocacy organization for older Americans, with millions of members and a vastly broader mandate than NAPSA. Relevant as a broad incumbent that competes for federal advocacy attention, philanthropic dollars, and public mindshare in the elder justice space.

Direct peers

• National Association of Area Agencies on Aging (n4a): A national membership association representing the network of Area Agencies on Aging that administer aging services at the local level. Directly comparable as a nonprofit trade association advocating for and providing training/standards to professionals serving older adults across all U.S. states.
• National Center on Elder Abuse (NCEA): A national resource center (originally funded by ACL) dedicated to elder abuse prevention and response. Direct peer that NAPSA partnered with from 1999 to 2011 to develop training archives, national surveys, and publications for APS professionals.
• LeadingAge: National association of nonprofit aging services providers, including skilled nursing, assisted living, and housing. Comparable as a peer membership association providing training, advocacy, and standards to aging services professionals and organizations nationwide.
• American Society on Aging (ASA): A multidisciplinary membership organization for professionals in the field of aging. Comparable peer in providing training, conferences, certification-adjacent programs, and resources to aging-services professionals, with similar membership-based nonprofit structure.
• National Council on Aging (NCOA): National nonprofit advocacy and service organization working to improve the lives of older adults. Comparable as a mission-aligned peer in elder advocacy, training, and federal policy work, though with a much broader mandate than NAPSA's APS-only focus.
• Generations United: National nonprofit focused on intergenerational collaboration and policies benefiting children, youth, and older adults. Peer as a national advocacy and education organization in the aging space with federal policy engagement similar to NAPSA's public policy work.
• Elder Justice Coalition: Coalition NAPSA helped form to advocate for federal elder justice legislation and funding. Closely aligned advocacy peer; NAPSA continues to represent APS at coalition meetings and hearings, making it an overlapping ecosystem participant.
• National Committee for the Prevention of Elder Abuse (NCPEA): An all-volunteer nonprofit dedicated to preventing elder abuse through education, research, and advocacy. Direct peer with overlapping mission; NAPSA co-chairs the joint Research Committee with NCPEA and partners closely on research-to-practice webinars.

Emerging players

• The Consumer Voice: National advocacy organization focused on quality care in long-term care settings. Peer in the elder justice and long-term care advocacy ecosystem; awarded NAPSA's Iris C. Freeman its Elma Holder Founder's Award, indicating significant ecosystem overlap.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/napsa_now
• Facebookfacebook.com/NAPSANow
• LinkedInlinkedin.com/company/adult-protective
• Instagraminstagram.com/napsanow

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Adult Protective