NASW-MA Chapter

What NASW-MA Chapter does

The National Association of Social Workers – Massachusetts Chapter (NASW-MA) is the Massachusetts state chapter of NASW, a nonprofit professional membership organization supporting approximately 6,000 social workers across the Commonwealth. It operates under the national NASW umbrella, which has 100,000 members and is described as the largest membership organization of professional social workers in the world. NASW-MA is headquartered at 6 Beacon Street, Suite 915 in Boston and is staffed by a small professional team of approximately 10-15 members including an Executive Director, Directors, Senior Managers, an Administrative Manager, and MSW interns.

The chapter delivers a portfolio of member services spanning continuing education (CE), licensing support, advocacy, career services, and community-building. Core offerings include the Therapy Matcher referral service (connecting clients with nearly 300 LICSW therapists across Massachusetts since 1983), licensing test-prep courses for ASWB examinations, multiple annual conferences (School Social Work, Older Adults and People with Disabilities, MLK Jr. Forum on Racial Justice, Symposium, Culturally Responsive Social Work), the Social Work Voice magazine (published seven times per year), a member-to-member supervision matching service, a professional mentoring program, career services, and student-focused programs including the Student Ambassador Program and Graduation Cords. The chapter is organized around six regional councils (Berkshire, Central, Greater Boston, Northeast, Pioneer Valley, Southeast) covering all Massachusetts zip codes, alongside shared interest groups and advocacy committees. Operations are supported by national NASW infrastructure including membership management software, ethics hotline, and compliance training.

NASW-MA generates revenue from annual membership dues (with 75% discounts for students and transitional rates after graduation), CE program and conference registrations (members receive discounted pricing), advertising placements in the newsletter and website, and sales of publications and merchandise. The organization is independently governed by an elected Chapter Board (President, Vice Presidents, Secretary, At-Large Members, and regional representatives) while operating in alignment with the national NASW mission and Code of Ethics. Its primary customer segments are Licensed Clinical Social Workers (primary), MSW and BSW students, private practice social workers, and retired/retiring social workers, with legislative advocacy on bills such as the SUPER Act serving as a cross-cutting strategic function.

Name

NASW-MA Chapter

Legal name

National Association of Social Workers - Massachusetts Chapter

Website

https://naswma.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The National Association of Social Workers – Massachusetts Chapter is a nonprofit professional membership organization serving approximately 6,000 social workers in Massachusetts, delivering continuing education, licensing support, Therapy Matcher referrals, advocacy, and community programs through six regional councils and annual conferences.

Ownership category

akta.pro rank

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership Dues: Annual membership dues for social workers, with discounted rates for students and transitional members. Membership provides access to CE programs, advocacy, career services, and professional resources.
2. Continuing Education Programs: Revenue from CE courses, licensing test prep courses, and conference registrations. Members receive discounted rates.
3. Advertising: Revenue from advertising in Social Work Voice newsletter and website placements including employment ads, office space ads, CE programs, supervision and services listings.
4. Publications and Merchandise: Sales of NASW publications, merchandise including branded t-shirts through the online store.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

NASW-MA Chapter is a nonprofit professional membership association for social workers in Massachusetts, providing annual membership, continuing education programs, licensing test prep, conferences, career services, professional mentoring, supervision matching, and advocacy. It also operates the Therapy Matcher referral service connecting clients with nearly 300 LICSW therapists across the state. Membership automatically includes national NASW benefits, and the chapter is governed by an elected board with six regional councils covering all Massachusetts zip codes.

Product overview

NASW-MA Chapter is a professional membership organization for social workers, not a technology product company. It offers a portfolio of member services including: a Therapy Matcher referral service connecting clients with LICSW therapists; Licensing Test-Prep courses for ASWB exams; continuing education programs and annual conferences (School Social Work Conference, Older Adults Conference, MLK Jr. Forum, Symposium); Social Work Voice magazine; advocacy and political action through PACE; career services; professional mentoring; member-to-member supervision matching; student programs (Ambassador Program, Graduation Cords, BIPOC Scholarship); and various Shared Interest Groups. These services are delivered through the organization's website, virtual platforms (Zoom), and member communications—not as a unified software platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Therapy Matcher A free telephone and online referral service connecting clients with nearly 300 licensed independent clinical social workers (LICSWs) in private practice across Massachusetts.
• Licensing Test Prep Course A one-day live virtual program designed to help social workers prepare for ASWB Social Work Licensing Examinations (LSWA/LSW, LCSW, or LICSW), covering test-taking strategies, Massachusetts licensure regulations, and social work theory review.
• CEU Programs and Events Continuing education programming including annual conferences (School Social Work Conference, Older Adults Conference, MLK Jr. Forum, Symposium, Culturally Responsive Social Work Conference), workshops, and webinars for professional development and CE credit.
• Older Adults and People with Disabilities Conference Annual virtual conference focusing on advocacy for older adults and people with disabilities, providing 4.5 CEUs.
• School Social Work Conference Annual virtual conference for school social workers and adjustment counselors, providing 5.5 CEUs.
• MLK Jr. Forum on Racial Justice Annual virtual forum addressing racial justice issues, providing 2 CEUs free for members and non-members.
• Symposium Premier annual event, the largest gathering of Social Workers and Allied Professionals in New England, featuring dozens of workshops.
• Social Work Voice Magazine A magazine produced by the Chapter delivered seven times per year, covering legislative advocacy, member spotlights, managed care, clinical practice, and continuing education.
• Member-to-Member Supervision A free matching service for LCSW NASW-MA members to obtain LICSW supervision not provided at their work site.
• Professional Mentoring Program Program pairing newer social workers with experienced professionals for support, advice, and professional wisdom sharing.
• Social Workers Assistance Network (SWAN) An online resource providing professional consultation and referral to social workers with personal problems.
• Career Services Services assisting members with resumes, job searching, and career development including cover letter and resume reviews, one-on-one e-consultation and coaching.
• Advocacy and Political Action (PACE) Legislative advocacy including a Legislative Agenda, Legislative Education & Advocacy Day (LEAD), and Political Action for Candidate Election (PACE) Committee endorsing candidates.
• BIPOC Student Membership Program Scholarship program supporting Black, Indigenous, and Person of Color students with NASW membership.
• Annual NASW Membership Annual membership subscription providing automatic enrollment in National NASW with all national benefits, plus chapter-level membership benefits including CE discounts, advocacy, career services, and professional resources.

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• Massachusetts Legislature and State GovernmentcoreOthersNASW-MA engages in legislative advocacy with the Massachusetts Legislature, promoting bills like the SUPER Act and advocating for social work practice regulations and funding
• Vote.orgminorOthersListed as an additional advocacy resource partner for voter engagement and civic participation initiatives
• Massachusetts Appleseed Center for Law & JusticeminorOthersMulti-issue advocacy coalition partner focusing on law and justice issues
• Coalition for Social JusticeminorOthersMulti-issue advocacy coalition partner for social justice issues in Massachusetts
• Massachusetts Law Reform InstituteminorOthersMulti-issue advocacy partner focusing on legal reform and economic justice
• Massachusetts Public Health AssociationminorOthersMulti-issue advocacy partner focused on public health policy and advocacy
• Massachusetts Schools of Social WorkcoreOthersPartnership with 15 Massachusetts schools of social work including Boston College, Boston University, Simmons University, and others for student membership, internships, and graduation cords program
• Boston University School of Social Work (Safety Task Force)coreStrategic or Co-development PartnerCo-convener of statewide Safety in the Workplace Task Force developing policies and standards for social worker safety in agencies and schools of social work
• NASW National OfficecoreOthersNational NASW provides membership management software, ethics hotline, research library, HIPAA compliance training, and MyNASW online community. Chapter automatically enrolls members in national benefits.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NASW California Chapter: State chapter of NASW serving California social workers with comparable membership, CE, and advocacy services in a larger state market.
• American Counseling Association (ACA): Professional membership organization for counselors offering parallel services: CE programs, advocacy, conference events, member publications, and state branches.
• Clinical Social Work Association (CSWA): National membership organization specifically for clinical social workers, competing directly for the LICSW member segment that NASW-MA primarily serves through advocacy, CE, and member resources.
• National Association for Addiction Professionals (NAADAC): Membership association for addiction counselors, social workers, and other addiction-focused professionals; comparable structure of state chapters, CE, advocacy, and credentialing support.
• NASW Texas Chapter: State chapter of NASW serving Texas social workers, comparable in structure, services, and member programs to NASW-MA.
• NASW New York Chapter: State chapter of NASW serving New York social workers, operating a directly comparable model of membership, CE programs, advocacy, and regional councils.
• NASW Illinois Chapter: State chapter of NASW serving Illinois social workers, operating the same chapter-based model with regional councils, CE, advocacy, and member programs.

Broad incumbents

• American Psychological Association (APA): Largest membership organization of psychologists in the US, offering comparable services: continuing education, advocacy, career resources, journals, and state-level affiliated associations.
• American Association for Marriage and Family Therapy (AAMFT): Professional membership association for marriage and family therapists offering comparable CE, advocacy, and divisional/regional chapter structure to its members.
• National Association of Social Workers (NASW National): The parent national organization providing the overarching membership, technology, and advocacy platform for all chapters including NASW-MA. Most directly comparable as the same organization at broader geographic scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/naswma
• LinkedInlinkedin.com/company/nasw-ma-chapter
• Instagraminstagram.com/masocialworkers

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about NASW-MA Chapter