Neighbourhood Support New Zealand

What Neighbourhood Support New Zealand does

Neighbourhood Support New Zealand is a registered charity (CC25278) founded in 1999 and headquartered at Police National Headquarters in Wellington, operating as a nationwide community-led movement that connects households, local member organisations, and emergency-services partners to improve neighbourhood safety, emergency preparedness, and social resilience. The core platform is a community networking and database layer (with a Wix-hosted website and CommBase self-service sign-up flow) that links 220,000+ households across 40+ local member organisations spanning Northland to Southland, alongside programmes such as the Adopt-a-Drain initiative, the Neighbourhood Resilience Plan template, the Summer Street Smarts seasonal safety programme, and the monthly Hapori e-newsletter distributed via Mailchimp.

The organisation works alongside NZ Police, Civil Defence, Fire and Emergency NZ, and St John as core strategic partners, providing grassroots coordination, volunteer mobilisation, and emergency-response support at the neighbourhood level. Membership and access to all core services are free for households and community members.

The business model is donation- and grant-funded rather than revenue-generating: the charity accepts tax-deductible donations from individuals and organisations, with no disclosed paying customer base, pricing tiers, or external investment. Distribution runs through a hybrid of online self-service joining and a nationwide network of local coordinators and member organisations, with the National Office handling institutional partnerships with police, councils, and government agencies. There are no patents, trademarks, AI capabilities, or M&A activity disclosed, and the charity is privately governed with no parent company or external investors.

Name

Neighbourhood Support New Zealand

Legal name

Neighbourhood Support New Zealand

Website

https://neighbourhoodsupport.co.nz

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Neighbourhood Support New Zealand is a registered charity that operates a nationwide, community-led network of 220,000+ households across 40+ member organisations, partnering with NZ Police and emergency services to improve community safety and emergency preparedness.

Ownership category

akta.pro rank

Product category

Community Safety and Resilience Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Community safety programs
• Neighbourhood watch services
• Emergency preparedness networks
• Community resilience initiatives
• Volunteer coordination services

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations: Tax-deductible donations accepted from individuals and organizations to support the organization's community safety and resilience programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels8 records

Core offering

Neighbourhood Support New Zealand operates a nationwide, community-led movement that connects over 220,000 households across 40+ local member organisations to improve community safety, emergency preparedness, and neighbour-to-neighbour support. Working in formal partnership with NZ Police, Civil Defence, Fire and Emergency NZ, and St John, the organization delivers free membership, local coordinator networks, emergency planning resources, and community programs such as Adopt-a-Drain. All core offerings are provided free of charge and funded through donations and grants.

Product overview

Neighbourhood Support New Zealand operates as a nationwide community-led movement with a core platform connecting over 220,000 households across 42+ local member organisations. The primary offerings include the Neighbourhood Support network that works alongside NZ Police for community safety and emergency preparedness, supplemented by specific programs like Adopt-a-Drain (residents maintaining street drains to prevent flooding and protect native fish), the Summer Street Smarts seasonal safety advice program, the Hapori monthly email newsletter distributed via Mailchimp, and the Neighbourhood Resilience Plan template for community emergency planning. All offerings are free to join and emphasize community connectivity, safety, and mutual support.

Differentiator

Problem solved

Functional benefit

Products and services

• Neighbourhood Support Membership
• Adopt-a-Drain

Quantifiable outcome

• Over 220,000 households part of the growing network
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Eight partnerships are on record, tiered minor and core.

• Rainger & RolfeminorGTM or Marketing Partner · 1 March 2026The agency developed the Adopt-A-Drain logo for Neighbourhood Support, contributing authentic heart and soul to the project for a minimal budget.
• Grafton Residents' AssociationcoreStrategic or Co-development Partner · 1 November 2025Collaborated with Grafton Residents' Association to launch the Adopt-a-Drain initiative in Grafton. The association actively supports the initiative with boots, rakes, and hands-on involvement.
• Waitematā Local BoardcoreStrategic or Co-development Partner · 1 November 2025Proud supporter of the Adopt-a-Drain initiative, providing local government backing for the community program.
• Endangered Species Foundation (Awhi Awa)minorStrategic or Co-development Partner · 1 November 2025Adopt-a-Drain partnered with Awhi Awa - Endangered Species to provide environmental education about native fish migration and the importance of keeping drains clear.
• NZ PolicecoreStrategic or Co-development PartnerNeighbourhood Support works alongside NZ Police to equip neighbourhoods to improve safety, be prepared for emergencies, and support one another. The organization is headquartered at Police National Headquarters.
• Civil DefencecoreStrategic or Co-development PartnerPartners with Civil Defence for emergency preparedness and response coordination within communities.
• Fire and Emergency NZ (FENZ)coreStrategic or Co-development PartnerPartners with Fire and Emergency NZ for community safety and emergency response coordination.
• St JohncoreStrategic or Co-development PartnerPartners with St John for community first aid training and emergency response support.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Others

• New Zealand Red Cross: Larger NZ humanitarian organization with overlapping emergency preparedness, community resilience, and disaster response missions. Not a direct competitor but an adjacent peer that captures some of the same volunteer and government-grant pool.
• Local Government New Zealand (LGNZ): National representative body for NZ local government, an active partner/funder of NSNZ's local initiatives like Adopt-a-Drain. Adjacent rather than competitive, but the primary institutional counterpart for council-level partnerships.
• Salvation Army New Zealand: Larger NZ community services organization with overlapping social support, emergency response, and household-level welfare mission. Operates as an adjacent peer in community services rather than a direct neighborhood safety competitor.

Broad incumbents

• CERT (Community Emergency Response Team) - FEMA: US government-sponsored community emergency preparedness program that trains volunteers in disaster response. Comparable in mission (community-level emergency preparedness) but is a federally administered program rather than a grassroots NGO, and operates at a much larger scale.

Direct peers

• Neighbourhood Watch Australia: Australian community-led crime prevention and neighborhood watch organization operating a near-identical volunteer-based model to NSNZ. Directly comparable in mission, grassroots structure, and partnership with law enforcement, but serving Australian households.
• National Neighbourhood Watch (England & Wales): UK-wide neighborhood watch umbrella organization with a community-led, police-affiliated volunteer model highly analogous to NSNZ. Same value proposition of household-level crime prevention, community resilience, and police liaison.
• Citizens Crime Watch NYC: US community-based crime prevention and neighborhood watch network, directly comparable in volunteer structure, household-level recruitment, and police-affiliated crime prevention mission.
• Block Parent Programs of Canada: Canadian volunteer-based child safety program using household-level signage to create safe places for children, closely analogous in operating model: volunteer households, free membership, and partnership with police/community services.
• Community Patrols of New Zealand: New Zealand volunteer-based community safety patrol organization. Operates in the same geographic market with a similar grassroots, police-affiliated safety mission, though with a more active-patrol focus versus NSNZ's broader preparedness remit.

Regional players

• Neighbourhood Support Foundation (UK): UK-based community support and neighborhood safety charity with a near-identical name and structure to NSNZ. Directly comparable operating model (volunteer-led, free membership, emergency preparedness focus) but operates exclusively in the UK.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/nsnewzealand
• YouTubeyoutube.com/@neighbourhoodsupportnz
• Facebookfacebook.com/neighbourhoodsupportnz
• LinkedInlinkedin.com/company/neighbourhoodsupportnz
• Instagraminstagram.com/neighbourhoodsupportnz

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neighbourhood Support New Zealand