Niagara Falls Water Board

What Niagara Falls Water Board does

Niagara Falls Water Board is a public-authority municipal water and wastewater utility serving the City of Niagara Falls, New York. The organization provides drinking-water treatment and distribution, wastewater collection and treatment, and certified laboratory services to its residential, commercial, industrial, and inter-municipal customers, operating with approximately 84 employees. It is governed by a publicly constituted board, with Dan O'Callaghan serving as Chairman.

The utility's operating model is a regulated monopoly: revenue is generated primarily through ratepayer charges for water and wastewater service within its legislatively granted exclusive service territory, supplemented by laboratory services sold to outside municipalities and ancillary programs such as rain barrel and compost bin sales. It holds a 2011 NYWEA Municipal Achievement Award, indicating recognized operational performance within the New York water sector, and participates in the Western New York Stormwater Coalition for regional watershed coordination.

Operationally, the Board has been subject to a multi-year NYS DEC Consent Order (entered 2017, amended 2018) governing environmental compliance, and in 2024 completed its Lead Service Line Inventory in alignment with federal Lead and Copper Rule Revisions. Capital planning includes the West Rivershore Water Main Replacement Project. The utility's risk profile is shaped by total geographic concentration in a single city, ongoing regulatory oversight, and the capital intensity of buried-infrastructure renewal.

Name

Niagara Falls Water Board

Legal name

Niagara Falls Water Board

Website

https://nfwb.org

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

Niagara Falls Water Board is a municipal water and wastewater utility serving residential, commercial, and industrial customers in Niagara Falls, New York, with 84 employees providing water treatment, wastewater services, and external laboratory analysis.

Ownership category

akta.pro rank

Product category

Municipal Water Utility

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Municipal water services
• Wastewater treatment
• Water utility management
• Water quality testing
• Stormwater management

Headquarters

HQ city

Niagara Falls

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Others

Revenue model

1. Water Service: Provision of clean, safe drinking water to residential and commercial customers in Niagara Falls. Revenue generated through water rates and service fees charged to customers based on consumption.
2. Wastewater Service: Collection and treatment of wastewater from customers. Revenue generated through sewer rates and surcharges.
3. Laboratory Services: High-tech testing facility and laboratory services offered to other municipalities and treatment facilities for water quality analysis.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

The Niagara Falls Water Board is a municipal water utility that provides water treatment and distribution, wastewater collection and treatment, and laboratory testing services to the City of Niagara Falls, New York. Revenue is generated through water and sewer rates charged to residential and commercial customers on a recurring basis, with supplementary laboratory services offered to other municipalities and treatment facilities beyond the primary service area.

Product overview

Niagara Falls Water Board operates as a municipal water utility providing integrated water and wastewater services to the City of Niagara Falls, New York. The organization offers core water treatment and distribution, wastewater services, and laboratory testing capabilities. Supporting services include online billing through a customer portal, a customer resource center with educational materials, compliance monitoring, and infrastructure capital improvement projects. The utility functions as a government entity rather than a commercial technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Services Municipal water treatment and distribution service providing clean, safe drinking water to residential and commercial customers in Niagara Falls, NY. Revenue is generated through monthly water rates based on consumption.
• Wastewater Services Wastewater collection and treatment services for residential and commercial customers in the Niagara Falls area, with revenue generated through sewer rates and surcharges.
• Laboratory Services High-tech testing facility and laboratory services offered to other municipalities and treatment facilities for water quality analysis, available on a professional services basis beyond the primary Niagara Falls service area.
• Compliance and Inspections Water quality compliance monitoring and inspection services ensuring adherence to state and federal regulatory standards for the Niagara Falls water system.
• Capital Improvements Program Infrastructure upgrade and improvement programs for the water and wastewater systems, including water main replacement projects (e.g., West Rivershore Water Main Replacement) and broader system modernization efforts.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Western New York Stormwater CoalitioncoreStrategic or Co-development PartnerThe Niagara Falls Water Board is an active member of the Western New York Stormwater Coalition, an association of several Erie County and Niagara County communities who pool their resources to achieve proper management of stormwater. The coalition also conducts rain barrel and compost bin sales programs to encourage water conservation and environmental responsibility among households.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• American Water Works Company: Largest U.S. publicly-traded water and wastewater utility company. Comparable core services but operates across 14 states with a much larger scale and investor-owned structure rather than municipal governance.
• Veolia Water North America: Global water and wastewater services company that operates municipal water systems through contracts. Comparable service capabilities but as a large private-sector operator serving many municipalities rather than as a single municipal authority.
• Suez Water (New York): Water and wastewater utility services provider with operations across the U.S., including regulated water systems. Comparable offering but operates as a private-sector utility rather than a municipal authority.
• New York American Water: Largest privately-owned water utility in New York State, serving multiple communities. Comparable water and wastewater services but as part of a much larger multi-state investor-owned portfolio rather than a single municipal franchise.

Regional players

• Niagara County Water District: County-level water district serving portions of Niagara County. Provides comparable water distribution services but at the county level rather than within the City of Niagara Falls, with overlapping service geography.

Others

• City of Niagara Falls, NY (Government): Parent municipal government that owns and oversees NFWB. Directly comparable as the governing authority, with shared administrative functions and rate-setting oversight.

Direct peers

• Erie County Water Authority: Public water authority serving Erie County, NY, providing wholesale and retail water service. Directly comparable municipal utility operating in the adjacent county to NFWB with overlapping Western New York Stormwater Coalition membership.
• Buffalo Water: Municipal water utility serving the City of Buffalo, NY, with directly comparable water treatment and distribution operations within the same Western New York region. Most analogous direct peer given similar size, geography, and service model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/NFWB_official
• LinkedInlinkedin.com/company/niagara-falls-water-board

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Niagara Falls Water Board