New Mexico Department of Veteran's Services

What New Mexico Department of Veteran's Services does

The New Mexico Department of Veterans' Services (NMDVS) is a state government agency under the executive branch of New Mexico, operating as the designated state authority for assisting veterans and their eligible dependents in obtaining federal and state benefits. The department delivers a comprehensive suite of free, direct-to-consumer services through a network of 16 field offices statewide, a mobile outreach vehicle that travels to rural and underserved areas (including Gallup, Aztec, Shiprock, Crownpoint, and Brimhall Nizhoni), and trained Veteran Service Officers (VSOs) who provide in-person claim filing assistance. Core service lines include Federal Benefits navigation (VA claims), State Benefits administration (tax exemptions, specialty license plates, hunting/fishing licenses, educational scholarships), Healthcare Coordination, Rural Veterans Transportation, Veterans Education (GI Bill approval), Women Veterans Programs, and Veterans Business Outreach Centers (VBOC). The department also operates New Mexico's state veterans cemeteries (Ft. Stanton, Gallup) and the Angel Fire Vietnam Veterans Memorial.

NMDVS has no proprietary technology platform and does not generate commercial revenue; the organization operates as a public service institution funded through New Mexico state budget appropriations and federal VA grants. All services are provided at no cost to veterans and their families. The department has no private investors, no parent company, and no equity holders; control rests with the state of New Mexico through an appointed cabinet secretary and legislative oversight. There is no disclosed budget figure in the source material, no headcount expansion data beyond the website's nominal "5 employees" listing (which is inconsistent with 16 field offices plus mobile operations), and no commercial contracts or pricing structure. The entity's primary distribution is human-led service delivery supported by a website portal (dvs.nm.gov), a monthly newsletter, a Public Information Office handling earned media and community outreach events, and inter-agency partnerships — most notably with the U.S. Department of Veterans Affairs and the Raymond G. Murphy VA Medical Center.

Name

New Mexico Department of Veteran's Services

Legal name

New Mexico Department of Veterans' Services

Website

https://nmdvs.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The New Mexico Department of Veterans' Services is a state government agency that provides free, direct assistance to veterans and their families through 16 field offices and a mobile outreach vehicle, helping them access federal VA benefits, state benefits, healthcare coordination, education, cemetery, and business support services statewide.

Ownership category

akta.pro rank

Product category

Veterans Services

NAICS

Administration of Veterans' Affairs (92314), Administration of Veterans' Affairs (923140)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYBPAIAKAI

Veterans & Military Family Benefits Administration

Business & Public Services/Public Sector & Government Administration/Social Security, Benefits & Welfare Administration

SECONDARYBPAIAHAL

Veterans Affairs & Military Family Services

Business & Public Services/Public Sector & Government Administration/Defense & National Security

SECONDARYEDAAAOAH

Veterans & Military-to-Civilian Transition Programs

Education/Adult & Continuing Education/Workforce Development Initiatives

Keywords

• Veteran benefits assistance
• VA claims filing
• Veteran healthcare coordination
• Veterans cemetery services
• State veterans affairs

Headquarters

HQ city

Albuquerque

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government Appropriation: NMDVS is a New Mexico state government agency funded through state taxpayer appropriations and federal VA grants. The department does not generate commercial revenue but operates as a service organization delivering veteran benefits.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

The New Mexico Department of Veterans' Services (NMDVS) is a state government agency that provides free, in-person assistance to veterans and their eligible dependents in navigating federal VA claims and obtaining state benefits. Services are delivered through 16 field offices staffed by Veteran Service Officers, a mobile outreach vehicle, and dedicated programs for healthcare coordination, education, cemetery/memorial operations, women veterans, and rural transportation.

Product overview

The New Mexico Department of Veterans' Services (NMDVS) is a state government agency providing a comprehensive suite of veteran services. The organization offers Federal Benefits assistance for VA claims, State Benefits including tax exemptions and specialty licenses, Field Services through 16 field offices staffed by Veterans Service Officers, Healthcare Coordination, Veterans Education (GI Bill support), Veterans Business Outreach Centers, and Women's Veteran Programs. Additional services include Cemeteries and Memorials management (including Angel Fire Vietnam Veterans Memorial), Rural Veterans Transportation Program, and a Mobile Outreach Vehicle for community-based services. The department operates as an integrated service organization rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Federal Benefits Services Assists veterans and their eligible dependents with obtaining federal VA benefits, including claims filing and benefit coordination.
• State Benefits Services
• Field Services
• Healthcare Coordination
• Cemeteries and Memorials
• Veterans Business Outreach Centers (VBOC)
• Women's Veteran Program
• Veterans Education
• Rural Veterans Transportation Program
• Mobile Outreach Vehicle
• Angel Fire Vietnam Veterans Memorial

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• U.S. Department of Veterans Affairs (VA)coreStrategic or Co-development PartnerNMDVS works in partnership with the federal VA to assist veterans with filing VA claims and obtaining federal benefits. The department is the designated state agency for veterans services coordination with VA programs.
• Navajo Division of Behavioral and Mental Health ServicesminorStrategic or Co-development PartnerCollaborative partner hosting joint events such as Operation Veterans Wellness in Gallup, demonstrating inter-agency cooperation to serve Navajo veterans.
• Gold Star Mothers of New MexicominorStrategic or Co-development PartnerNMDVS honors and recognizes Gold Star Mothers and their fallen service members, with the department maintaining a memorial page for Matthew Q. McClintock and linking to the American Gold Star Mothers organization.
• Raymond G. Murphy VA Medical CentercoreStrategic or Co-development PartnerNMDVS partners with this VA medical facility for veteran healthcare coordination and events such as the S.A.V.E. Run supporting veteran suicide prevention.
• Northern Navajo Veterans AgencyminorStrategic or Co-development PartnerPartner location for mobile outreach services in Shiprock, NM, where NMDVS mobile unit visits to provide veteran services.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• American Legion: National veterans service organization providing benefits assistance, advocacy, and member programs. Operates similarly to NMDVS in helping veterans access earned benefits and navigate VA systems.
• Disabled American Veterans (DAV): National nonprofit providing free claims assistance and benefits services to veterans. Comparable to NMDVS's VSO services as a non-governmental service provider offering similar claims filing support.
• U.S. Department of Veterans Affairs (VA): Federal agency providing comprehensive veterans benefits, healthcare, and cemetery services nationwide. NMDVS partners with VA to assist veterans with federal claims, making VA the upstream federal counterpart that NMDVS supplements at the state level.
• Veterans of Foreign Wars (VFW): National veterans service organization providing claims assistance, benefits advocacy, and member services. Comparable to NMDVS as a service organization that helps veterans navigate federal benefits processes.

Direct peers

• Florida Department of Veterans' Affairs: Florida state agency providing veterans benefits assistance, claims filing, and state veterans homes. Comparable to NMDVS as a state veterans services agency with analogous service portfolio.
• Texas Veterans Commission: Texas state agency providing similar veterans benefits services including claims assistance, state benefits, and field offices. Directly comparable as a state veterans services agency with analogous service portfolio and structure to NMDVS.
• Virginia Department of Veterans Services: Virginia state agency providing benefits services, claims assistance, and veterans programs. Directly comparable to NMDVS as a peer state veterans services agency with similar service offerings and structure.
• California Department of Veterans Affairs (CalVet): California state agency administering veterans benefits, claims assistance, and state veterans homes. Operates a comparable service model to NMDVS but at much larger scale, serving the largest veteran population among U.S. states.

Emerging players

• Wounded Warrior Project: National nonprofit providing programs and services to wounded veterans including claims assistance, mental health support, and career counseling. Comparable to NMDVS's specialized programs around healthcare coordination and veteran wellbeing.

Regional players

• Navajo Nation Veterans Administration: Tribal veterans services entity serving Navajo Nation veterans. Comparable to NMDVS for the Native American veteran population in New Mexico, with overlapping service areas in Shiprock, Gallup, Crownpoint, and other Navajo communities served by NMDVS's mobile outreach vehicle.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/new-mexico-department-of-veteran-s-services

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Mexico Department of Veteran's Services