Gemeente Noordoostpolder

What Gemeente Noordoostpolder does

Gemeente Noordoostpolder is a Dutch municipal government entity (gemeente) located in the province of Flevoland, Netherlands, with its administrative seat in Emmeloord. The municipality was formally constituted in 1962 on land reclaimed from the Zuiderzee in the 1940s and serves approximately 52,000 residents across Emmeloord and ten surrounding villages: Bant, Creil, Rutten, Espel, Nagele, Ens, Tollebeek, Kraggenburg, Marknesse, and Luttelgeest. Governance was reset on June 17, 2026, with the installation of Mayor Roger de Groot alongside four aldermen representing CDA, Politieke Unie, ONS Noordoostpolder, and VVD, operating under the "Samen vooruit met visie" coalition agreement for 2026-2030 which defines ten strategic ambitions across governance, safety, economy, housing, mobility, climate, welfare, and finances, with a stated planning horizon to the municipality's 2042 centennial.

The core digital product is noordoostpolder.nl, a citizen service portal built on the Drupal DVG distribution for Dutch municipalities. The portal delivers statutory services including identity documents (passport, ID-kaart, rijbewijs), residence and BRP registration, permits (routed via the national Omgevingsloket), waste management, social/Wmo support, local taxation (OZB, rioolheffing), civil registry (births, deaths, marriages), elections, and care referrals. It is integrated with DigiD and eHerkenning for authentication, ReadSpeaker for text-to-speech accessibility, DeepL for on-demand translation, WhatsApp Business (06 83 52 79 03) for resident messaging, and Archiefweb for historical snapshots. Sub-brands and adjacencies include Duurzaam Noordoostpolder (sustainability subdomain hosting the Energiebus free home-energy visit service and woningpaspoorten housing passports), the formulieren.noordoostpolder.nl forms platform (for complaints, objections, AVG/GDPR data requests, and vulnerability reports), free MfN-registered mediation services (Annemieke Reitsma, Bert Suurmond), and a Digital Government Info Point co-located at Bibliotheek Noordoostpolder. Operational staff count is 483; the algorithmic systems used for automated municipal calculations are disclosed on the national Algoritmeregister, with WCAG accessibility, AVG/GDPR, and BIO information-security compliance maintained.

As a statutory public body, the entity does not operate a commercial revenue model. Funding streams comprise transfers from the Rijksoverheid (national government), the Province of Flevoland, and the EU; local taxation including onroerendezaakbelasting and rioolheffing; and service fees for permits, cemetery rights, and environmental functions. Service delivery runs through four parallel channels: a physical gemeentehuis at Harmen Visserplein 1 (Emmeloord) plus a works depot at Montageweg 5; a digital self-service portal backed by DigiD; direct contact via phone (0527 63 39 11), WhatsApp, email ([email protected]), and Woo-verzoek freedom-of-information requests; and field-based engagement through village/ward councilors and a mobile Energiebus. Partnerships with COA (asylum reception), Bibliotheek Noordoostpolder (digital inclusion), Waterschap (water management), Province of Flevoland, and Rijksoverheid are functionally core; partnerships with Bureau Helsdingen (heritage documentation), NVWA (mosquito control), CBS and I&O Research (Safety Monitor), Omroep Flevoland (media), and seven local funeral homes are operational.

Name

Gemeente Noordoostpolder

Legal name

Gemeente Noordoostpolder

Website

https://noordoostpolder.nl

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

251–500 employees

Short description

Gemeente Noordoostpolder is a Dutch municipal authority in Flevoland serving roughly 52,000 residents across Emmeloord and ten villages. It delivers statutory public services (civil registry, permits, taxation, welfare, sustainability) via a Drupal-based digital portal and physical channels supported by 483 staff.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs (925110), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Personal Services (7200)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Local Public Health & Human Services Administration (BPAIACAK), Local Transportation, Parking & Mobility Administration (BPAIACAM)

Keywords

• Municipal government services
• Civil registration services
• Waste management services
• Social welfare services
• Public administration services

Headquarters

HQ city

Emmeloord

HQ country

Netherlands

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Taxes: Revenue from local taxes including property tax (onroerendezaakbelasting) and sewerage charges (rioolheffing) paid by residents and businesses
2. Government Grants and Subsidies: Funding from national government (Rijksoverheid), provincial government, and EU for various public services and infrastructure projects
3. Service Fees: Fees collected for services such as permits, cemetery rights, environmental services, and other municipal functions

Distribution channels7 records

Marketing channels10 records

Core offering

Gemeente Noordoostpolder is a Dutch municipal government that delivers statutory public services to approximately 52,000 residents across Emmeloord and 10 surrounding villages. Its core offerings include civil registration (passports, ID cards, birth/death records, marriage), local permitting and licensing, waste management, social welfare and WMO support, municipal taxation, youth care, public space maintenance, and a free Energiebus home-energy advisory service. The municipality operates a Drupal-based digital service portal integrated with national identity systems (DigiD, eHerkenning) for online access to these public administration functions.

Product overview

Gemeente Noordoostpolder is a Dutch municipal government whose digital product portfolio is centered on noordoostpolder.nl — a comprehensive citizen service portal providing online access to all core municipal functions including identity documents, permits, waste management, healthcare referrals, taxation, elections, and civil registry services. The municipality operates several branded sub-portals: the sustainability subdomain (Duurzaam Noordoostpolder) covering the Energiebus free home-energy advisory service and housing sustainability passports; a web archive (Archiefweb) for historical website snapshots; and an internal forms platform (formulieren.noordoostpolder.nl) hosting digital services for complaints, objections, liability claims, data requests, and security vulnerability reporting. Key civic programs include free mediation services, the Digital Government Info Point (hosted at the local library), and immediate infrastructure reporting (Meteen Melden). The website is built on Drupal (DVG distribution) and integrates accessibility tools (ReadSpeaker text-to-speech, DeepL translation) and national identity systems (DigiD, eHerkenning).

Differentiator

Problem solved

Functional benefit

Brands

• Duurzaam Noordoostpolder: Sustainability initiative of the municipality focusing on climate and energy, green environment, reuse, and mobility.

Products and services

• Civil Affairs and Identity Documents (Paspoort, ID-kaart, Rijbewijs)
• Waste Management Services (Afval)
• Social Care and WMO Support (Zorg en ondersteuning)
• Permits and Licensing (Vergunningen)
• Municipal Taxation (Gemeentelijke belastingen)
• Public Space and Infrastructure Reporting (Meteen Melden / Melden aan de gemeente)
• Municipal Mediation Service (Mediation & Bemiddeling)
• Energiebus (Energy Bus)
• Woo Public Access Requests (Woo-verzoek)
• Youth, Education and Sports Services (Jeugd, onderwijs en sport)
• Business and Entrepreneurship Support (Ondernemen)
• Marriage, Divorce, Birth and Death Registration (Trouwen, scheiden, geboorte en overlijden)
• Income, Work and Benefits (Inkomen, werk en bijstand)
• Certificates and Extracts (Uittreksels en verklaringen)
• Moving, Emigration and Immigration Services (Verhuizen)

Quantifiable outcome

• Residents rate livability at 7.7 out of 10
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability5 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Bureau HelsdingenminorStrategic or Co-development PartnerHeritage documentation partner engaged to photograph and document buildings and objects in the municipality for the heritage mapping project starting July 2026.
• NVWA (Nederlandse Voedsel- en Warenautoriteit)minorStrategic or Co-development PartnerDutch Food and Consumer Product Safety Authority conducting mosquito control activities in areas where Asian tiger mosquitoes were found in 2024.
• COA (Centraal Orgaan opvang asielzoekers)coreStrategic or Co-development PartnerCentral Agency for the Reception of Asylum Seekers managing the asylum seeker center in Noordoostpolder with ongoing cooperation for integration of asylum seekers into the community.
• Bibliotheek Noordoostpolder (Flevomeer Bibliotheek)coreStrategic or Co-development PartnerPublic library hosting the Digital Government Information Point (Informatiepunt Digitale Overheid) offering free digital assistance to residents and language courses through Huis voor Taal.
• CBS (Centraal Bureau voor de Statistiek)minorStrategic or Co-development PartnerStatistics Netherlands conducting the bi-annual Safety Monitor survey in collaboration with I&O Research on behalf of the Ministry of Justice and Security.
• I&O ResearchminorStrategic or Co-development PartnerResearch institute conducting the bi-annual Safety Monitor survey in collaboration with CBS on behalf of the Ministry of Justice and Security.
• Waterschap (Water Board)coreStrategic or Co-development PartnerRegional water management authority collaborating on climate adaptation and water retention strategies for the polder landscape.
• Rijksoverheid (National Government)coreStrategic or Co-development PartnerNational government providing funding, policy frameworks, and regulatory oversight for municipal services including welfare, healthcare, and infrastructure.
• Province of FlevolandcoreStrategic or Co-development PartnerProvincial government providing regional coordination, funding, and policy alignment for municipal activities.
• Omroep FlevolandminorStrategic or Co-development PartnerRegional broadcaster providing media coverage and news reporting about municipal activities including the Energy Bus program.
• Local funeral homesminorChannel Partner/ Reseller/ DistributorPartnership with local funeral homes including Holtland Uitvaartzorg, Martijn Visser, Corridor uitvaartverzorging, Yarden Karin Hoving, Monuta Pien Gouka, Persoonlijke Uitvaartverzorging Debby van der Weegh, and Uitvaartverzorging Van Dijk for burial services coordination.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Gemeente Almere: Neighboring Flevoland municipality providing the same statutory municipal services (permits, social services, infrastructure) to a larger urban population. Directly comparable on digital service offerings, DigiD integration, and coalition-based governance.
• Gemeente Lelystad: Provincial capital of Flevoland, also a polder municipality. Offers the same suite of municipal services including housing, sustainability programs, and digital portals — directly comparable in scale, function, and governance structure.
• Gemeente Dronten: Adjacent Flevoland municipality with similar polder geography, comparable population size (~40,000+), and same e-government service structure. Serves as a benchmark for energy transition and heritage initiatives in the same provincial context.
• Gemeente Urk: Small Flevoland municipality with comparable population scale and full statutory service mandate. Direct peer along the dimensions of municipal digital service delivery, taxation, and local governance.

Broad incumbents

• Vereniging Nederlandse Gemeenten (VNG): National association of all Dutch municipalities. Not a direct operator but the umbrella body that sets policy frameworks, negotiates with national government, and provides shared digital infrastructure (e.g., DVG Drupal distribution) used by Noordoostpolder.
• Gemeente Westland: Larger Dutch municipality with established energy transition programs and similar Drupal-based digital service platform. Useful as a benchmark for what a more urbanized, economically active municipality looks like after scaling.

Others

• Open Overheid (national government digital services): National government digital service platform that Noordoostpolder integrates with via DigiD, eHerkenning, and Omgevingswet. Provides the e-government backbone and policy framework within which the municipality operates.

Regional players

• Gemeente Steenwijkerland: Similar rural Dutch municipality with comparable population size (~44,000) and DVG Drupal-based digital service stack. Comparable in scope of services, scale of operations, and rural administrative complexity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/gemeentenop
• YouTubeyoutube.com/user/gemeenteNOP
• Facebookfacebook.com/gemeentenoordoostpolder
• LinkedInlinkedin.com/company/gemeente-noordoostpolder
• Instagraminstagram.com/gemeentenop?utm_medium=copy_link

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Noordoostpolder