What gemeente steenwijkerland does

Gemeente Steenwijkerland is a Dutch municipal government entity (gemeente) located in the province of Overijssel in the northeastern Netherlands. The municipality serves approximately 44,000 residents across its territory, which was formed in 2001 through the merger of the former municipalities of Brederwiede, Steenwijk, and IJsselham. It employs roughly 503 staff who deliver public administration services including civil affairs, permits, social support, taxation, spatial planning, and resident-facing communications. The municipality also maintains a municipal archive containing approximately 2,000 linear meters of historical records.

The organization's digital service stack is built on standard Dutch municipal platforms and integrates with national identity infrastructure (DigiD). It offers multi-channel resident engagement through its website, WhatsApp, social media, and in-person counters. Documented technology capabilities include a tourist-flow prediction algorithm used to forecast visitor numbers in the Weerribben-Wieden National Park area, automated document anonymization for privacy-sensitive records, and text-to-speech functionality for accessibility. It partners with third-party vendors including Obi4wan (social media monitoring), Siteimprove (web quality/analytics), ReadSpeaker (text-to-speech), and Varbi (recruitment/applicant tracking).

As a public-sector entity, Steenwijkerland does not operate a commercial revenue model. Its funding derives from municipal taxes (OZB, afvalstoffenheffing, rioolheffing), intergovernmental grants from the Dutch national government and the province of Overijssel, service fees, and allocations from shared municipal funds (gemeentefonds). The "customers" are its residents and local entrepreneurs, who consume services rather than transact commercially, making standard PE/VC revenue and growth metrics largely inapplicable. The organization's strategic focus is on digital service modernization, accessibility, and efficient public-service delivery rather than market expansion.

Name

gemeente steenwijkerland

Legal name

Gemeente Steenwijkerland

Website

https://steenwijkerland.nl

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Gemeente Steenwijkerland is a Dutch municipal government in Overijssel serving approximately 44,000 residents with public administration, permits, social support, and digital civic services funded by taxes and intergovernmental grants.

Ownership category

akta.pro rank

Product category

Local Government / Municipal Public Administration

NAICS

Executive, Legislative, and Other General Government Support (9211), Administration of Urban Planning and Community and Rural Development (925120), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

City Clerk/Records, Elections & Civic Engagement (BPAIACAB), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Taxpayer Services, Education & Outreach (BPAIADAM), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

Keywords

• Municipal public services
• Local government administration
• Civil registry services
• Building permit services
• Municipal taxation

Headquarters

HQ city

Steenwijk

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Pricing tiers

Distribution channels3 records

Marketing channels8 records

Core offering

Gemeente Steenwijkerland is a Dutch municipal government that provides statutory public services to approximately 44,000+ residents and local businesses, including civil registry (passports, ID cards, birth/marriage/death records), building and environmental permits, municipal taxation (WOZ, waste, sewerage, tourist tax), social services (youth care, welfare, employment support), spatial planning, public order, and a municipal archive. Services are delivered through the gemeentehuis in Steenwijk, the www.steenwijkerland.nl digital portal, a WhatsApp Updates channel, and an algorithm register, all within the legal framework of the Dutch Gemeentewet.

Product overview

Gemeente Steenwijkerland is a Dutch municipal government offering a comprehensive digital service portal (www.steenwijkerland.nl) that serves as the primary interface for resident-facing services. The portfolio includes the main municipal website with online appointment booking, contact forms, and information services; the WhatsApp Updates channel for direct resident communication; the Algoritmeregister (Algorithm Register) documenting municipal algorithm use; bodycam systems for enforcement officers; the Gemeentearchief (Municipal Archive) with physical and digital records from 15 predecessor municipalities; privacy/GDPR request tools; Archiefweb for historical web content; and accessibility services including text-to-speech. These are not commercial software products but government digital services aimed at residents and businesses within the municipality.

Differentiator

Problem solved

Functional benefit

Products and services

• Gemeente Steenwijkerland Official Website (www.steenwijkerland.nl) The primary digital service portal for the municipality, providing residents access to government services including identity documents (passports, ID cards, driver's licenses), civil registry (birth, marriage, death), building and environmental permits, taxes, social care, sustainability programs, archive services, business support, elections, and news. Features online appointment booking, contact forms, and vacancy listings. Targeted at residents (Inwoners) and local businesses (Ondernemers) within Steenwijkerland.
• Gemeentearchief (Municipal Archive) Physical and digital archive holding approximately 2,000 linear meters of paper records, including archives from 15 predecessor municipalities, civil registration records, population registers, and private archives. Services include paid archive research requests (€13.70 per quarter hour), document copying (A4 €0.70, A3+ €9.45), and genealogy access. Targeted at residents, genealogists, and researchers.
• WhatsApp Updates Channel Official WhatsApp Business channel for broadcasting municipal news and information to residents who follow the channel. Messages appear in the WhatsApp Updates tab rather than personal messages. Contact number 0521 - 53 85 00. Targeted at residents wanting push-based municipal updates.
• Algoritmeregister (Algorithm Register) Public-facing register of algorithms used by the municipality, including tourist crowd prediction for Giethoorn, document anonymization, and website accessibility text-to-speech. Published in the national government algorithm register for transparency. Targeted at residents and the public interested in government algorithmic accountability.
• Municipal Taxes (Belastingen) Annual municipal tax assessments and collection services, including WOZ (property valuation tax), waste tax (afvalstoffenheffing), sewerage tax, tourist tax, water tourist tax, commuter tax, boat tax, grave maintenance rights, and movable goods tax. Rates are set annually by the municipal council. Targeted at residents, property owners, businesses, and tourists within Steenwijkerland.
• Bodycam System for Enforcement Officers Body-worn cameras (bodycams) used by municipal enforcement officers (buitengewoon opsporingsambtenaren, boa's) for safety and evidence collection during enforcement activities. Features pre-recording with a 30-second buffer and automatic deletion of footage after 28 days. Targeted at enforcement operations within Steenwijkerland.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability8 records

Feature4 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Stichting Jumelage Steenwijkerland - Herzebrock-ClarholzminorOthers · 1 January 1994Twin town partnership with Herzebrock-Clarholz, Germany (approximately 230 km from Steenwijkerland). The foundation promotes friendship and exchange between residents of both municipalities. Originally began in 1983 with former municipality Brederwiede. Partnership officially signed in 1994 and continued after 2001 municipal reorganization.
• Veiligheidsregio IJssellandcoreOthersRegional safety collaboration between municipalities in IJsselland for emergency response, disaster management, and public safety coordination. Part of a register of Gemeenschappelijke regelingen (joint arrangements) that the municipality participates in.
• TalentenregiominorOthersCollaboration with Talentenregio for traineeship programs targeting recent HBO/WO graduates. Provides opportunities for young professionals to gain work experience in the municipality.
• Stichting AccessibilityminorOthersOrganization that conducts regular accessibility audits and testing of the municipality website to ensure compliance with WCAG 2.1 guidelines.
• Historisch Centrum OverijsselminorOthersProvincial historical center in Zwolle that holds original church registers (DTB books) for genealogical research. Municipality archive has copies of indexes for reference.

Scale indicators2 records

Recent moves8 records

Expansion highlights4 records

Regional players

• Gemeente Zwolle: Provincial capital of Overijssel and immediate neighbor of Steenwijkerland. Comparable as a Dutch municipal government administering the same statutory services (civiele taken, vergunningen, belastingen, sociaal domein), but at a much larger scale (~130,000 residents), serving as the regional hub against which Steenwijkerland's service delivery is benchmarked.
• Gemeente Heerenveen: Friesland municipality of similar population (~55,000 residents) sharing comparable rural-urban mix and statutory local government functions. Comparable as a Dutch municipality balancing tourism, sports economy, and statutory citizen services.
• Gemeente Kampen: Overijssel-based municipality of similar size (~54,000 residents). Delivers identical Dutch municipal services (civil registry, taxes, permits, social domain) under the same legal framework, useful for regional comparison on digital service delivery and tax base metrics.

Others

• ICTU / Digitaal Loket Platform: Dutch government organization supporting digital service delivery for municipalities. Comparable as the upstream platform/standards body whose products (DigiD, e-Overheid voorzieningen) Steenwijkerland integrates with to deliver digital citizen services.
• VNG (Vereniging van Nederlandse Gemeenten): Dutch municipal trade association and shared-services provider for all 342 Dutch municipalities including Steenwijkerland. Not a peer in service delivery but the dominant ecosystem enabler providing common ICT, policy frameworks, and inter-municipal coordination services.

Direct peers

• Gemeente Dronten: Flevoland municipality of comparable scale (~42,000 residents) with similar rural/agricultural character and statutory municipal service portfolio. Provides a near-identical peer benchmark for Steenwijkerland's service delivery model.
• Gemeente De Fryske Marren: Friesland municipality (~52,000 residents) formed through 2014 merger of multiple smaller municipalities, sharing Steenwijkerland's post-merger multi-archive integration challenge and water-based tourism economy (Giethoorn-like villages). Strong structural comparable.
• Gemeente Weststellingwerf: Neighboring Friesland municipality of comparable rural profile and population (~26,000 residents). Provides the same statutory local government services to a rural population with tourism and small-business economy, making it a close structural comparable for Steenwijkerland's operating model.
• Gemeente Noordoostpolder: Flevoland municipality with a similar rural/agricultural and tourism-adjacent economy (~47,000 residents). Comparable in offering full municipal services including archive, permits, and economic development, and similar in headcount scale.
• Gemeente Meppel: Adjacent municipality in Drenthe/Overijssel with similar size profile (~34,000 residents) and overlapping statutory responsibilities. Operates a comparable digital services portal, tax administration, and economic development function, making it a near-direct benchmark for Steenwijkerland's scale and service mix.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/GA_SWL
• YouTubeyoutube.com/@Steenwijkerland
• Facebookfacebook.com/gemeenteSteenwijkerland
• LinkedInlinkedin.com/company/gemeente-steenwijkerland
• Instagraminstagram.com/gemeente_steenwijkerland

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about gemeente steenwijkerland