NORTHERN ONONADGA VOLUNTEER AMBULANCE INC

What NORTHERN ONONADGA VOLUNTEER AMBULANCE INC does

Northern Onondaga Volunteer Ambulance, Inc. (NOVA) is a New York State non-profit EMS agency headquartered at 4425 Buckley Road in Liverpool, New York. The organization provides Advanced Life Support (ALS) emergency medical response and inter-facility transport to the Town of Clay and surrounding mutual-aid communities in Onondaga County, responding to approximately 6,000 emergency calls per year. It was founded in 1948 as part of the Moyers Corners Fire Department, became an independent entity (Moyers Corners Ambulance, Inc.) in 1994, and was renamed Northern Onondaga Volunteer Ambulance, Inc. in 2001.

NOVA's core service line is 911-dispatched ALS ambulance response, supported by a fleet of eight Braun ambulances and two ALS First Response vehicles equipped with LUCAS mechanical CPR devices, Lifepack 15 cardiac monitors, Stryker power stretchers and loaders, and Image Trend electronic patient care reporting (ePCR) on Panasonic Toughbook computers. Internal operations run on ePro Scheduler for shift management and crew assignments, while billing is outsourced to MultiMed Billing Services. A Gaumard high-fidelity simulation manikin supports continuous ALS/BLS training, including CPR, PALS, ACLS, and a New York State Pilot Program for recertification.

The revenue model is predominantly fee-for-service medical transportation billing, with MultiMed handling insurance claims, patient billing, and collections; historically the organization was funded strictly by community donations before splitting from the fire department in 1994. NOVA also generates ancillary revenue from community CPR/PALS/ACLS training, event stand-by coverage, and firefighter rehab services for partner fire departments. As a non-profit, the organization reinvests operating surplus into fleet modernization, station expansion (last remodeled beginning October 2014), and a workforce that unionized through CSEA Local 797 in 2020 to strengthen organizational continuity.

Name

NORTHERN ONONADGA VOLUNTEER AMBULANCE INC

Legal name

Northern Onondaga Volunteer Ambulance, Inc.

Website

https://novaems.org

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

1–10 employees

Short description

Northern Onondaga Volunteer Ambulance (NOVA) is a New York non-profit EMS agency providing Advanced Life Support ambulance response, inter-facility transport, and clinical training to the Town of Clay and mutual-aid communities in Onondaga County, New York.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro industry

PRIMARYHLAJAGAG

Evacuation, Shelter, Mass Care & Family Reunification

Healthcare & Life Sciences/Public Health, Government & Regulators/Emergency Preparedness, Disaster Response & EMS Coordination

SECONDARYBPAIABAG

State/Provincial Public Safety & Emergency Management (Police, Fire, EMS Oversight)

Business & Public Services/Public Sector & Government Administration/State/Provincial & Regional Government Administration

SECONDARYEDAAAFAJ

Public Safety & Emergency Preparedness Education (CPR/First Aid/Disaster Readiness)

Education/Adult & Continuing Education/Community & Public Education Programs (Libraries, Community Centers)

Keywords

• Emergency medical services
• Advanced life support
• Ambulance transportation
• CPR ACLS training
• 911 EMS response

Headquarters

HQ city

Liverpool

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Transportation Billing: NOVA bills for emergency ambulance services. MultiMed handles all billing services including patient billing, insurance claims, and payment processing.
2. Community Donations (Historical): The Medical Rescue Squad (predecessor) was originally funded strictly by donations from the community and received no tax dollars.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Northern Onondaga Volunteer Ambulance, Inc. (NOVA) operates as a non-profit 911-dispatched emergency medical services agency providing Advanced Life Support ambulance response and medical transportation to residents and businesses of the Town of Clay and surrounding mutual aid communities. NOVA also delivers community education programs and certification training in CPR, PALS, ACLS, and a NYS Pilot recertification program, supported by a hybrid career and volunteer workforce.

Product overview

Northern Onondaga Volunteer Ambulance, Inc. (NOVA) operates as a non-profit ambulance agency providing emergency medical services to the Town of Clay in Onondaga County, New York. The organization offers a fleet of 8 Braun ambulances and 2 ALS First Response vehicles serving approximately 6,000 emergency calls annually. Beyond core emergency response, NOVA provides community education programs and training services including CPR, PALS, ACLS, and the NYS Pilot Program for certification renewal. The organization also maintains a volunteer program accepting EMTs, drivers, administrative assistants, public relations, and trainer volunteers.

Differentiator

Problem solved

Functional benefit

Products and services

• Advanced Life Support (ALS) Medical Transportation Emergency medical transportation service providing Advanced Life Support to the Town of Clay and mutual aid areas, responding to approximately 6,000 emergency calls per year.
• ALS First Response Vehicles Two ALS-equipped first response vehicles deployed alongside ambulances for rapid response capabilities in the Town of Clay service area.
• CPR Training Healthcare professional and layperson CPR training offered by NOVA staff to individuals and institutions seeking certification.
• PALS (Pediatric Advanced Life Support) Training Course for healthcare providers who respond to emergencies in infants and children, delivered through NOVA's community training programs.
• ACLS (Advanced Cardiovascular Life Support) Training Training for healthcare professionals who direct or participate in the management of cardiopulmonary arrest and other cardiovascular emergencies.
• NYS Pilot Recertification Program Program allowing operational volunteers and staff to refresh their ALS/BLS certifications without retaking the NYS DOH exams.
• Community Education Programs Programs designed to educate and increase public awareness of EMS services as well as improve the public's well-being.
• Volunteer Program Volunteer opportunities for emergency medical personnel and non-medical volunteers including drivers, administrative assistants, public relations, and trainers.

Quantifiable outcome

• Responds to over 6,000 emergency calls per year
• +2 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Hinsdale, Mattydale and Liverpool Fire DepartmentsminorStrategic or Co-development Partner · 6 July 2021NOVA provided stand-by coverage and firefighter rehab services with paramedic and EMT during live fire training evolutions.
• Syracuse Hancock AirportminorStrategic or Co-development Partner · 1 January 2015NOVA participates in simulated Mass Casualty Incident (MCI) drills testing airport and community emergency responder preparedness. The federal government mandates this drill every three years to test MCI readiness.
• ePro SchedulercoreTechnology or IntegrationePro is used for scheduling, human resources, training, communication and crew assignments at NOVA.
• CNY EMScoreStrategic or Co-development PartnerAll NOVA providers are registered with CNYEMS. The platform provides local protocols, forms, upcoming events and classes.
• NYS DOH EMS BureaucoreStrategic or Co-development PartnerAll NOVA providers have valid certifications with the New York State Department of Health. The bureau provides forms, state protocols and upcoming events.
• Moyers Corners Fire Department (MCFD)coreStrategic or Co-development PartnerNOVA and MCFD continue to enjoy an outstanding working relationship. NOVA posts and staffs ambulances at fire stations one and three to maintain minimum response times. EMS services originally began with MCFD in 1948.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• ProTransport-1: Northern California-based ambulance provider offering 911 ALS, interfacility transport, and event medical services. Comparable to NOVA across transport types, ALS scope, and stand-by/event coverage, though at larger scale.
• Cataldo Ambulance Service: Mid-size private ambulance service operating in the Northeast (notably Massachusetts) providing 911 response, ALS, and medical transport. Comparable to NOVA's mix of emergency transports, ALS capability, and community-based service delivery model.
• East Area Volunteer Emergency Services (EAVES): Syracuse-area volunteer ambulance corps providing emergency 911 response and ALS coverage in the Central New York region. Highly comparable to NOVA as a volunteer-led, district-based non-profit EMS provider operating in the same regional market.
• North Area Volunteer Ambulance Corps (NAVAC): Volunteer ambulance service covering the northern Onondaga County / Syracuse area. Closest structural peer to NOVA: nonprofit, volunteer-driven, district-licensed EMS responding to 911 calls with comparable scale and equipment scope.

Broad incumbents

• American Medical Response (AMR): The largest private ambulance and EMS provider in the United States, operating across multiple states including New York. While NOVA is a small non-profit and AMR is a national incumbent, both deliver ground ambulance transport, ALS services, and 911 response under similar regulatory and reimbursement frameworks.
• Falck USA: Global ambulance and EMS provider with U.S. operations delivering 911 response, ALS, and medical transportation. Comparable to NOVA in core service offering (emergency ground ambulance) though operating at vastly greater scale and geographic footprint.
• Rural/Metro (now part of Global Medical Response): Large national ambulance and EMS provider serving municipal 911 contracts nationally. Comparable to NOVA in delivering 911 emergency ambulance services under municipal contracts, though at materially larger scale.

Regional players

• Syracuse Fire Department EMS: City of Syracuse fire-department-affiliated EMS providing emergency response within the broader Central New York market. Comparable to NOVA in service type and regional context, but operating in an adjacent municipality rather than directly competing in the Town of Clay.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/northern-ononadga-volunteer-ambulance-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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