Novotel Saigon Centre

What Novotel Saigon Centre does

Novotel Saigon Centre is a four-star international hotel located at 167 Hai Ba Trung in District 3 of Ho Chi Minh City, Vietnam. The property is operated under the Novotel brand of ACCOR SA (Euronext Paris: AC), the Paris-headquartered hospitality group, and is identified within Accor's system as hotel code H7965. Founded in 2002, the hotel offers 247 rooms across four categories (Superior, Executive with Premier Lounge access, Deluxe, and Executive Suite), alongside three F&B outlets (Food Exchange Restaurant for all-day international dining, the exclusive Premier Lounge for Executive Floor guests, and the OnTop Bar rooftop venue on the 20th floor) and ancillary wellness facilities including The Spa, a fitness center, and a semi-outdoor swimming pool.

The hotel generates revenue from four primary streams: room revenue across the 247 keys, food and beverage operations (including seasonal buffets and rooftop bar programming), meetings and events across 600 m² of configurable space anchored by the 300 m² Champagne Ballroom, and spa/leisure ancillary services. Distribution is multi-channel, leveraging Accor's all.accor.com platform, the ALL (Accor Live Limitless) loyalty program, the Accor Plus Asia Pacific membership, the hotel's own direct booking site, OTAs, and the Zalo Official Account for domestic Vietnamese reservations. The technology stack consists of standard Accor centralized property management, reservations, loyalty, and payment (Accor Pay) systems, supplemented by localized digital channels such as Zalo, WhatsApp Business, and Facebook Messenger.

The target customer base spans business travelers and corporate accounts (primary segment), leisure and family travelers, and wedding and event celebrants. Pricing is quote-based for rooms and unit-based for F&B packages, with active promotions including a meeting planner 2X points program, an ALL fast-track loyalty offer, and a Breakfast & Splash family summer package. The property operates with approximately 60 reported employees and targets international-standard service delivery in central Saigon's competitive four-star segment.

Name

Novotel Saigon Centre

Legal name

ACCOR SA

Website

https://novotel-saigon-centre.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Four-star international hotel in central Ho Chi Minh City with 247 rooms, three F&B outlets, and 600 m² of meeting space, operated under the Novotel brand of Accor for business, leisure, and MICE guests.

Ownership category

akta.pro rank

Product category

Hotel & Hospitality Services

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Urban & Downtown Full-Service Hotels (THAGAAAA)

Keywords

• Hotel accommodation services
• Meetings and events venues
• Food and beverage operations
• Business travel hospitality
• Spa and wellness facilities

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Room Revenue: The hotel generates primary revenue from 247 individually booked hotel rooms across multiple categories: Superior Rooms (King and Twin), Executive Rooms with Premier Lounge access (King and Twin), Deluxe Rooms with panoramic city views, and Executive Suites. Room revenue is driven by direct bookings, the Accor booking platform, and OTAs.
2. Food & Beverage: Multiple F&B outlets generate food and beverage revenue: Food Exchange Restaurant (all-day dining with international buffet), OnTop Bar (rooftop 20th-floor bar with cocktails, wines, charcuterie), Premier Lounge (exclusive access for Executive Floor guests offering breakfast, all-day refreshments, and evening cocktails), and seasonal promotions including Seafood Sunday Brunch, Weekend Seafood Buffet Dinner, International Buffet Lunch, Happy Hour, Acoustic Nights, and DJ nights.
3. Meetings & Events / MICE: Revenue from hosting corporate meetings, conferences, seminars, workshops, press conferences, and weddings across seven meeting spaces (Champagne Ballroom, Champagne A, Champagne B, Burgundy A, Burgundy B, Bordeaux A, Bordeaux B, Eureka). Services include venue rental, AV equipment, catering, and event planning.
4. Spa & Leisure: Revenue generated from The Spa (rejuvenating massages and skin treatments), Fitness Center, Swimming Pool, and pool-side services including Chat & Chill promotions. These are ancillary leisure services for in-house guests.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

Novotel Saigon Centre is a 4-star international business hotel operating 247 rooms across four categories (Superior, Executive, Deluxe, and Executive Suite), three food and beverage outlets (Food Exchange Restaurant, Premier Lounge, and OnTop Bar rooftop venue), seven meeting rooms totaling 600 m² of event space, and a spa, fitness center, and swimming pool. The property delivers hotel accommodation, dining, meetings and events (MICE), and leisure services to business and leisure travelers in Ho Chi Minh City's District 3.

Product overview

Novotel Saigon Centre is a 4-star international business hotel operated by Accor, offering 247 modern rooms with sweeping city views. The property features a unified hotel service portfolio including accommodation (Superior, Executive, Deluxe rooms and Executive Suite), diverse dining (Food Exchange Restaurant, Premier Lounge, and OnTop Bar rooftop venue), comprehensive meetings & events facilities (Champagne Ballroom and seven meeting rooms totaling 600 m²), and wellness amenities (The Spa, Fitness Center, and Swimming Pool). The hotel integrates with Accor's ALL loyalty program ecosystem and offers various package add-ons for families, business travelers, and meeting planners. Located at 167 Hai Ba Trung in Ho Chi Minh City's District 3, the property targets both business and leisure travelers seeking international-standard accommodations in central Saigon.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 247 rooms with free Wi-Fi and city views
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Accor SAcoreStrategic or Co-development PartnerNovotel Saigon Centre is an Accor Group property, operated under the Novotel brand within the Accor portfolio. Accor SA (headquartered at 110 Avenue de France, 75013 Paris, France; share capital €700,317,363; RCS Paris B 602 036 444) provides the hotel's branding, distribution network, loyalty program (ALL), property management systems, reservations infrastructure, and operational standards. The hotel is identified as hotel code H7965 within the Accor system.
• ALL (Accor Live Limitless) Loyalty ProgramcoreGTM or Marketing PartnerThe ALL loyalty program is Accor's global loyalty platform that Novotel Saigon Centre participates in. Guests can enroll (bit.ly/ALL-Live-Limitless), earn reward points on stays, and access member-exclusive offers such as up to 25% discounts and fast-track to Silver, Gold, or Platinum status.
• Accor PlusminorGTM or Marketing PartnerAccor Plus is an Asia Pacific-focused Accor membership program offering additional discounts and benefits at participating hotels. Novotel Saigon Centre offers 30% early-bird discount for Accor Plus members on Seafood Sunday Brunch bookings, and members receive preferential rates on hotel stays.
• ZalominorChannel Partner/ Reseller/ DistributorThe hotel uses Zalo OA for F&B and event reservations in the Vietnamese domestic market, leveraging Zalo's extensive user base in Vietnam as a local booking and communication channel.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Sheraton Saigon Grand Opera Hotel: International 5-star business hotel in District 1, HCMC, targeting similar corporate, MICE, and leisure travelers with comparable room count, F&B outlets, and event facilities under Marriott Bonvoy.
• Renaissance Riverside Hotel Saigon: Marriott-affiliated 4-star international hotel in central HCMC targeting comparable business and MICE guests with similar scale and amenity mix.
• Hilton Saigon: International full-service hotel in central HCMC competing for the same corporate and event business with comparable rooms, F&B, and meeting facilities under Hilton Honors.
• Pullman Saigon Centre: Accor sister brand located adjacent on Hai Ba Trung Street in District 3, HCMC, offering similarly positioned 4–5 star business and MICE facilities; directly comparable in location, target customer, and product offering.
• Park Hyatt Saigon: Luxury 5-star hotel in central HCMC; competes at the upper end of the same business and leisure traveler pool with similar central location and premium F&B offerings.
• InterContinental Saigon: International 5-star hotel in District 1 with extensive MICE facilities, multiple F&B outlets, and direct competition for business and group travelers in central HCMC.
• Hotel Nikko Saigon: International 5-star Japanese-affiliated hotel in District 1 with comparable MICE facilities, F&B outlets, and central location targeting similar business travelers.
• Le Méridien Saigon: Marriott-affiliated upscale hotel on the Saigon River in District 1 with similar room count and event facilities, targeting international corporate and leisure guests.
• Sofitel Saigon Plaza: Accor luxury flagship in central HCMC with comparable room inventory, MICE facilities, and rooftop F&B venues; competes head-to-head for premium business and event clients.

Broad incumbents

• Accor SA: Parent company and global hospitality operator managing 5,400+ hotels across 110+ countries; provides the Novotel brand, ALL loyalty ecosystem, and central reservation infrastructure underlying Novotel Saigon Centre's distribution and operations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/novotelsaigoncentre
• LinkedInlinkedin.com/company/novotel-saigon-centre
• InstagramInstagram.com/novotelsaigoncentre

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Novotel Saigon Centre