Northwest ADA Center

What Northwest ADA Center does

The Northwest ADA Center is a federally funded technical assistance center operated by the University of Washington's Department of Rehabilitation Medicine, designated as Region 10 of the ADA National Network. It provides free information, training, and guidance on the Americans with Disabilities Act (ADA) to individuals with disabilities, employers, businesses, state and local governments, and healthcare providers across Alaska, Idaho, Oregon, and Washington. The center does not provide legal advice, advocacy, or enforcement services; it operates strictly as an information dissemination and training resource, with a stated commitment to responding to inquiries within 3–5 business days.

The center's core products include confidential technical assistance delivered via toll-free phone (800-949-4232) and email, scheduled training sessions in-person, virtual, and hybrid formats (30 minutes to 2 hours), an extensive library of factsheets and publications, interactive accessibility calculators (covering parking spaces, boat slips, checkout aisles, correctional facility cells, play components, assistive listening systems, guest rooms, and assembly seating), on-demand learning content via a YouTube channel (@NWADACenter), and applied research and technical reports on ADA implementation. Technology infrastructure is minimal and non-proprietary — a WordPress-based website, standard email and phone systems, and Zoom/Teams/YouTube for training delivery. The center maintains WCAG 2.2 Level AA conformance on its web properties and produces documents in MS Word, HTML, and text alternatives. There is no proprietary software, AI/ML capability, API, or mobile application.

The business model is non-commercial and entirely grant-dependent. The center is funded under NIDILRR grant number 90DPAD0002 from the Administration for Community Living (ACL), succeeding prior grant 90DP0016-02-00. All services are provided at no cost, with no pricing tiers, no paywall, and no revenue generated from users. Distribution occurs through community-led and event-driven channels — website self-service, toll-free phone, email, social media (LinkedIn, Facebook, Bluesky, YouTube), and direct training delivery. Customer segments span individuals, SMBs, enterprises, and government entities on a horizontal basis, with no commercial gating. Revenue is fully grant-dependent, making federal funding renewal the central operational and existential variable.

Name

Northwest ADA Center

Legal name

Northwest ADA Center

Website

https://nwadacenter.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Northwest ADA Center is a federally funded nonprofit technical assistance center at the University of Washington, providing free ADA training, publications, and accessibility guidance to individuals, businesses, and governments across Alaska, Idaho, Oregon, and Washington.

Ownership category

akta.pro rank

Product category

ADA Compliance Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Educational Support Services (611710)

SIC

Services-Educational Services (8200), Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industry

Assistive Technology (AT) & Accessible Learning Tools (EDALAGAB)

Keywords

• Disability rights information
• ADA compliance training
• Accessibility technical assistance
• Disability accommodation guidance
• ADA compliance resources

Headquarters

HQ city

Seattle

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Federal Grant Funding (NIDILRR/ACL): Funded under a grant from the Administration for Community Living (ACL), National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR grant number 90DPAD0002). Services are provided free of charge to the public.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

The Northwest ADA Center delivers free information, training, and technical assistance on the Americans with Disabilities Act (ADA) to individuals with disabilities, employers, businesses, state and local governments, and service providers across Alaska, Idaho, Oregon, and Washington. Its offer spans confidential phone/email technical assistance, scheduled training sessions, accessibility calculators, factsheets and publications, on-demand YouTube learning, region-specific research and technical reports, and partnership-driven webinar series such as the OHA Healthcare Webinar Series. All services are provided at no cost, funded through a federal NIDILRR grant and operated from the University of Washington's Department of Rehabilitation Medicine.

Product overview

The Northwest ADA Center is a web-based information and resource center that provides free ADA-related products and services to businesses, state/local governments, and individuals with disabilities. Its core offerings include: (1) Technical Assistance providing confidential ADA information and guidance; (2) Training Services offering in-person and virtual sessions on various ADA topics; (3) Accessibility Calculators as interactive web tools for calculating accessibility requirements; (4) Factsheets & Publications covering employment, parking, service animals, and healthcare topics; (5) On-Demand Learning through recorded YouTube webinars; (6) the OHA Healthcare Webinar Series on ADA compliance in healthcare; and (7) Research & Technical Reports on ADA implementation. The organization does not provide a software product with integrations, APIs, or AI capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• ADA Information & Technical Assistance Free confidential information service answering questions about ADA rights and responsibilities for individuals with disabilities, employers, businesses, state and local governments, and service providers in Region 10.
• ADA Training Services In-person and virtual (Zoom/Teams) training sessions requested by organizations on ADA topics including ADA Foundations, Service Animals, Workplace Accessibility, State/Local Government compliance (Title II), Business compliance (Title III), and Web Accessibility.
• Accessibility Calculators Interactive web-based tools for calculating accessible requirements for parking spaces, boat slips, check-out aisles, detention/correctional facility cells, play components, assistive listening systems, self-service storage facilities, guest rooms with mobility/communication features, and wheelchair spaces in assembly areas.
• Factsheets & Publications Educational materials and guidance documents covering ADA topics including employment accommodations, accessible parking, service animals, and healthcare access. Available in PDF, HTML, large print, and text formats.
• On-Demand Learning Self-paced recorded webinars and educational content accessible via YouTube channel (@NWADACenter), covering ADA-related topics.
• OHA Healthcare Webinar Series A 4-part free webinar series on ADA compliance and disability allyship in healthcare settings, co-developed with the Oregon Health Authority, including fact sheets and short educational videos on facility and telehealth access, effective communication, policy modifications, and allyship.
• Research & Technical Reports Research projects and technical reports on ADA implementation, including evaluations of court website accessibility and healthcare compliance studies, such as the 2026 review of 171 Washington State court websites.

Quantifiable outcome

• 64% of Washington State court websites fail to provide meaningful public notice of the right to request disability accommodations at court (study of 171 websites)
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Oregon Health AuthoritycoreStrategic or Co-development Partner · 1 January 2024In 2024, the Northwest ADA Center partnered with the Oregon Health Authority to deliver a 4-part webinar series on ADA compliance and disability allyship in healthcare settings. The partnership produced updated fact sheets and short educational videos covering facility and telehealth access, effective communication, policy modifications, and disability allyship.
• ADA National NetworkcoreStrategic or Co-development PartnerThe Northwest ADA Center is Region 10 of the ADA National Network, a national platform of 10 regional centers staffed by ADA professionals who support businesses, state and local governments, and people with disabilities. The network provides a shared platform for information, guidance, and training on the ADA.
• University of Washington — Department of Rehabilitation MedicinecoreStrategic or Co-development PartnerThe Northwest ADA Center is part of the Department of Rehabilitation Medicine at the University of Washington. The center also collaborates with the UW Center for Technology and Disability (UWCTDS) and the UW Institute on Human Development and Disability (IHDD).

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Great Lakes ADA Center: Region 5 of the ADA National Network, delivering free ADA information and training across Great Lakes states. Direct sister-center peer with the same federal mandate, free-service model, and product catalog (training, publications, regional guidance).
• Mid-Atlantic ADA Center: Region 3 of the ADA National Network, providing free ADA training and technical assistance to the Mid-Atlantic states. Operates under the same NIDILRR grant framework and offers directly comparable services — factsheets, training, webinars, and accessibility resources.
• Northeast ADA Center: Region 2 of the ADA National Network, a federally funded ADA information and technical assistance center serving the Northeast — the closest sister-center peer, with an identical grant-funded, free-service model, staffing pattern, and product mix (training, factsheets, calculators).
• Southeast ADA Center: Region 4 of the ADA National Network, serving the Southeast with free ADA technical assistance, training, and publications. Operates from a university host with the same federally funded, free-service model.
• Pacific ADA Center: Region 9 of the ADA National Network, providing free ADA information and training across Pacific U.S. affiliated jurisdictions. Sister-center peer with the same federal mandate and operational structure as the Northwest ADA Center.
• Great Plains ADA Center: Region 7 of the ADA National Network, delivering free ADA technical assistance and training to the Great Plains states. Sister-center peer with shared federal mandate and matching service offerings.
• New England ADA Center: Region 1 of the ADA National Network, delivering free ADA information, training, and regional guidance across the six New England states. Direct sister-center peer with the same federal mandate and program structure.
• Southwest ADA Center: Region 6 of the ADA National Network, providing free ADA information, training, and technical assistance to Southwest states. Sister-center peer with identical federally chartered role and offerings.
• Rocky Mountain ADA Center: Region 8 of the ADA National Network, providing free ADA training and information across the Rocky Mountain region. Direct sister-center peer with the same NIDILRR-funded service model and product catalog.

Broad incumbents

• ADA National Network: The federally chartered parent network of all 10 regional ADA Centers (including the Northwest ADA Center as Region 10). Operates adata.org as the public-facing portal and coordinates shared resources, training, and program priorities across sister centers — a direct umbrella peer governing the same mission.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@NWADACenter
• Facebookfacebook.com/northwestadacenter
• LinkedInlinkedin.com/company/northwest-ada-center

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northwest ADA Center