Northwest Mental Health

What Northwest Mental Health does

Northwest Mental Health Management Services Inc. (NWMH) is a private nonprofit organization headquartered in Gladstone, Oregon, that provides 24-hour residential support services to adults with intellectual and developmental disabilities (I/DD) in Clackamas County. Founded prior to the tenures of its current leadership (the Executive Director has 27 years with the organization), NWMH operates 12 residential homes distributed across Gladstone, Molalla, Oregon City, Milwaukie, and West Linn. Direct Support Professionals (DSPs) deliver person-centered care including assistance with daily living, personal care, medication management, community integration, life-skills development, transportation, and advocacy — with the organization's stated philosophy emphasizing independence over dependency. There is no underlying technology platform; the product is the human service delivered in physical residential settings.

NWMH's revenue model is anchored by government funding through Oregon's Office of Developmental Disabilities Services (ODDS) and county Community Developmental Disabilities Programs (CDDPs), primarily via Medicaid waiver programs. Service recipients are referred through the Oregon state I/DD system, and NWMH is paid for residential care days delivered. Pricing is not publicly disclosed at the service level; at the labor level, DSP entry wages are $20.50/hour, with benefits including health, dental, and life insurance, paid time off, and eight paid holidays. Outside revenue lines include no commercial product or licensing income. The organization does not pursue funding rounds, equity investment, or M&A activity.

Commercially, NWMH operates a sales-led, referral-driven go-to-market: individuals are referred into residential homes through ODDS and county CDDPs, with brand presence supported through a website, Facebook, Instagram, and an I/DD Community Events Calendar covering Oregon and Southwest Washington. The organization publishes a DSP Resource Guide aggregating disability organizations, advocacy groups, and caregiver networks across Oregon and Southwest Washington, extending its community footprint beyond direct service delivery. Strategic partnerships include Multnomah County I/DD Services, Disability Rights Oregon, Oregon DD Coalition, PHAME, Community Vision, and The Arc Portland Metro. The company is currently active and hiring across multiple residential sites.

Name

Northwest Mental Health

Legal name

Northwest Mental Health Management Services Inc.

Website

https://nwmentalhealth.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Northwest Mental Health Management Services is a Gladstone, Oregon-based nonprofit that operates 12 residential homes providing 24-hour person-centered care to adults with intellectual and developmental disabilities in Clackamas County, funded primarily through Oregon's ODDS Medicaid waiver program.

Ownership category

akta.pro rank

Product category

Developmental Disability Residential Services

NAICS

Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Residential Intellectual and Developmental Disability Facilities (623210)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Residential Mental Health Treatment Centers (HLAFACAC)

Keywords

• Developmental disability services
• Residential care services
• Intellectual disability support
• Direct support professionals
• Community living support

Headquarters

HQ city

Gladstone

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Residential Support Services: NWMH generates revenue through government-funded residential support services for individuals with I/DD. Services are coordinated through Oregon's Office of Developmental Disabilities Services (ODDS) and county Community Developmental Disabilities Programs (CDDPs). The organization operates 24-hour residential facilities where staff provide daily living support, medication management, community integration, and skill development services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Northwest Mental Health Management Services (NWMH) provides 24-hour residential support services for adults with intellectual and developmental disabilities (I/DD) in Clackamas County, Oregon. Operating 12 residential homes across Gladstone, Milwaukie, Oregon City, Molalla, and West Linn, the organization delivers person-centered care that includes daily living assistance, medication management, community integration, skill development, and personal goal achievement, funded through Oregon's ODDS and county CDDP Medicaid waiver programs.

Product overview

Northwest Mental Health Management Services (NWMH) is a service-based organization, not a technology product company. The organization operates as a unified service offering focused on residential support for individuals with intellectual and developmental disabilities (I/DD). The core service portfolio consists of Direct Support Professional (DSP) Services, which provides 24-hour residential care and person-centered support, and Developmental Disability Program Manager positions for facility oversight. Additionally, NWMH offers an I/DD Community Events Calendar providing inclusive community events and resources, and a DSP Resource Guide aggregating disability support organizations and caregiver networks. All services are concentrated in Clackamas County, Oregon, with 12 residential homes across Gladstone, Milwaukie, Oregon City, Molalla, and West Linn.

Differentiator

Problem solved

Functional benefit

Products and services

• Direct Support Professional (DSP) Residential Services 24-hour residential support services for adults with intellectual and developmental disabilities (I/DD) delivered across 12 residential homes in Clackamas County, Oregon. Services include assistance with daily living activities (meals, hygiene, routines), community outings and integration, life skills development (cooking, budgeting, communication), medication management, transportation, companionship, and health and safety support. Staff serve as coaches, advocates, and mentors focused on helping individuals build independence rather than performing tasks for them.
• I/DD Community Events Calendar A community calendar resource listing inclusive local gatherings, caregiver support groups, social meetups, skill-building workshops, and events for individuals with intellectual and developmental disabilities across the Portland-metro region of Oregon and Southwest Washington.
• DSP Resource Guide A resource directory aggregating local organizations, caregiver communities, disability advocacy groups, and condition-specific networks serving Oregon and Southwest Washington to support Direct Support Professionals and families of individuals with I/DD.

Quantifiable outcome

• Individuals supported to live meaningful, independent lives with personal goal achievement

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Oregon Office of Developmental Disabilities Services (ODDS)coreOthersOregon's state agency that funds and regulates developmental disabilities services. NWMH operates as a contracted provider under ODDS guidelines, delivering residential support services that qualify for state funding through Oregon's Medicaid waiver programs.
• Clackamas County Developmental Disabilities Program (CDDP)coreOthersLocal county agency that coordinates developmental disabilities services in Clackamas County. Serves as the primary referral and oversight body for NWMH's residential programs in the county.
• Multnomah County Intellectual & Developmental Disabilities ServicesminorOthersCounty agency providing I/DD service coordination. NWMH participates in community resources and events in partnership with Multnomah County disability services.
• Disability Rights Oregon (DRO)minorOthersLegal advocacy organization for people with disabilities in Oregon. NWMH references DRO as a resource for DSPs navigating client rights issues.
• Oregon DD CoalitionminorOthersStatewide coalition advocating for quality developmental disabilities services and funding. NWMH participates in coalition activities and references it as a resource.
• PHAMEminorOthersInclusive arts academy for adults with I/DD offering classes and community performances. NWMH collaborates on community events including the Disability Joy Block Party.
• Community VisionminorOthersOrganization providing Supported Living services for people with developmental disabilities. NWMH partners on community events and resources.
• The Arc Portland MetrominorOthersAdvocacy organization providing services and supports for individuals with I/DD. NWMH collaborates on community awareness events.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Penn-Mar Human Services: Pennsylvania and Maryland nonprofit providing 24-hour residential, community living, and employment supports for adults with I/DD. Closely comparable in residential model, person-centered philosophy, and nonprofit Medicaid-funded structure; differs geographically.
• RHA Health Services: Multi-state nonprofit provider of I/DD, behavioral health, and substance use residential services with a similar mid-size, multi-county operating model. Comparable in I/DD residential focus and government funding structure; differs in geographic footprint.

Regional players

• Albertina Kerr: Oregon-based nonprofit providing residential, community living, and mental health services for individuals with I/DD and behavioral health needs across the Portland metro area. Directly comparable to NWMH in population served (I/DD adults), 24-hour residential model, and Oregon ODDS/CDDP contracting.
• Community Vision: Oregon nonprofit providing Supported Living, case management, and community-based services for people with developmental disabilities, listed as a direct NWMH community partner. Comparable in mission, I/DD focus, and Oregon county-level contracting, though more weighted toward supported living vs. 24-hour residential.
• LifeWorks NW: Portland metro nonprofit providing residential, mental health, and I/DD services through Oregon county contracts. Comparable in 24-hour residential model, government funding mix, and Portland-area geography; broader mental health portfolio gives it more scale.
• Cascadia Behavioral Healthcare: Oregon's largest community-based behavioral health and I/DD provider, operating residential and outpatient programs across multiple Oregon counties. Comparable in I/DD residential focus and Oregon state funding reliance, but at substantially larger scale and broader service mix than NWMH.
• Options for Southern Oregon: Oregon nonprofit providing residential, employment, and community support for individuals with I/DD, funded through ODDS and county contracts. Directly comparable model and funding structure to NWMH, though serving Jackson/Josephine counties rather than Clackamas.
• UCP (United Cerebral Palsy) of Oregon & SW Washington: Affiliate of the national UCP network serving Oregon and Southwest Washington with residential and community programs for people with I/DD, including cerebral palsy. Comparable population, residential model, and the exact two-state footprint where NWMH publishes its community resource guide.

Broad incumbents

• BrightSpring Health Services: Public national provider of home and community-based services including I/DD residential, behavioral health, and pharmacy services across all 50 states. Comparable in residential I/DD delivery and Medicaid waiver funding; vastly larger, diversified platform.
• Sevita Health (formerly The MENTOR Network / ResCare): National I/DD and behavioral health services provider operating ICFs, group homes, and day programs across dozens of states under Medicaid waivers. Comparable residential I/DD service model and government payer mix, but at vastly larger scale and with national infrastructure.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NWMentalHealth
• Instagraminstagram.com/nwmentalhealth
• LinkedInlinkedin.com/company/northwest-mental-health

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northwest Mental Health