Northwest Tennessee Human Resource Agency, Inc.
Northwest Tennessee Human Resource Agency, Inc. is a state-statutory nonprofit, established in 1973, that delivers public transportation, nutrition, aging, and community development services across nine counties in Northwest Tennessee, funded primarily by federal, state, and local government programs.
- Company typePrivate
- Founded1973
- HeadquartersMartin, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Northwest Tennessee Human Resource Agency, Inc. does
Northwest Tennessee Human Resource Agency, Inc. (NWTHRA) is a nonprofit human services organization established in 1973 by the Tennessee General Assembly, headquartered at 124 Weldon Drive, Martin, Tennessee. It is the legislatively designated regional agency serving nine counties in Northwest Tennessee, delivering a portfolio of public services rather than commercial products. Its core program lines include Public Transportation (with fares ranging from $1 to $20 per trip), a Nutrition Program, a Homemaker Program offering Respite, Personal Care, and Homemaker services, the Senior Community Service Employment Program (SCSEP, branded "Senior AIDES"), the Area Agency on Aging and Disability Services (AAA/D), an Economic and Community Development division, and a Certified Development Corporation providing small business loans to local entrepreneurs.
The agency's business model is government-funded rather than equity- or venture-backed, with revenue derived from federal, state, and local government program allocations, supplemented by user-paid transportation fares and small-business loan repayments. It is Title VI compliant, reflecting its federal funding posture. Executive leadership includes Executive Director Lori Kelley-Burdine and COO Emily Payne, with a listed HQ staff of approximately 12 management and administrative personnel; the wider service delivery workforce across the nine-county region is not enumerated in the available data. The entity is not investment-grade in the conventional PE/VC sense — it is a 501(c)-style community action agency whose "shareholders" are the residents and governments of its service area, and whose continuity is governed by statute and appropriations rather than equity markets.
Northwest Tennessee Human Resource Agency, Inc. firmographics
Firmographics- Name
- Northwest Tennessee Human Resource Agency, Inc.
- Legal name
- Northwest Tennessee Human Resource Agency, Inc.
- Website
- https://nwtdd.org
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Northwest Tennessee Human Resource Agency, Inc. is a state-statutory nonprofit, established in 1973, that delivers public transportation, nutrition, aging, and community development services across nine counties in Northwest Tennessee, funded primarily by federal, state, and local government programs.
- Ownership category
- akta.pro rank
Northwest Tennessee Human Resource Agency, Inc. industry classification
Industry- Product category
- Community Human Services
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241), Home Health Care Services (62161)
- SIC
- Services-Social Services (8300), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Elder Services & Aging Support (BPAGAEAF)
- akta.pro secondary industries
- Private Duty Personal Care Agencies (Non-Medical Home Care Providers) (HLADAGAL), Non-Emergency Medical Transportation (NEMT) (HSABAOAA), Community Resources, Social Services & Transportation Coordination (HLADALAK), Transportation & Errands (Non-Emergency) (HLADAGAF)
Keywords
Where Northwest Tennessee Human Resource Agency, Inc. is headquartered
LocationHeadquarters
- HQ city
- Martin
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Northwest Tennessee Human Resource Agency, Inc. business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | In-Town one-way trips within city limits |
| Unit Pricing | Pay-as-you-go | In-County trips within the same county |
| Unit Pricing | Pay-as-you-go | Adjoining County trips inside Northwest District |
| Unit Pricing | Pay-as-you-go | Adjoining County trips outside Northwest District |
| Unit Pricing | Pay-as-you-go | Non-Adjoining County trips within Northwest District |
| Unit Pricing | Pay-as-you-go | Non-Adjoining County trips outside Northwest District |
| Unit Pricing | Pay-as-you-go | Trips to Jackson |
| Unit Pricing | Pay-as-you-go | Trips to Memphis or Nashville |
Distribution channels1 record
Marketing channels1 record
Northwest Tennessee Human Resource Agency, Inc. product offering
Product offeringCore offering
Northwest Tennessee Human Resource Agency, Inc. (NWTHRA) delivers a portfolio of human resource services to residents of nine Northwest Tennessee counties, including public transportation, congregate and home-delivered meals for seniors and adults with disabilities, in-home homemaker and personal care services, the SCSEP Senior AIDES employment program, Area Agency on Aging and Disability services, and economic and community development support including small business loans. Services are funded through federal, state, and local government programs and delivered directly to individuals, families, and local governments in the region.
Product overview
Northwest Tennessee Human Resource Agency, Inc. (NWTHRA) is a regional human services organization that operates as a platform of interconnected programs serving the nine counties of Northwest Tennessee. The core offerings include Public Transportation, Nutrition Program (Congregate and Home Delivered meals), Homemaker Program, SCSEP Senior AIDES Program, and Area Agency on Aging and Disability Services. These services are coordinated alongside Economic and Community Development programs and a Certified Development Corporation providing small business loans. The agency was established in 1973 by the Tennessee General Assembly and works in partnership with the Northwest Tennessee Development District (NWTDD) to deliver comprehensive human resource services to the region.
Differentiator
Problem solved
Functional benefit
Products and services
- Public Transportation Public transportation services for residents of all ages in nine Northwest Tennessee counties, including medical trips, shopping trips, and travel to educational facilities. Reservations are made by phone and fares are zone-based. Funded through the Federal Transit Administration, Tennessee Department of Transportation, contract revenues, and fares.
- Nutrition Program Provides balanced Congregate meals at community sites and Home Delivered meals (Meals on Wheels) to individuals 60 and older or adults with disabilities 18 years or older in Benton, Carroll, Crockett, Dyer, Gibson, Henry, Lake, Obion, and Weakley Counties. Menus are planned quarterly by a licensed and registered dietician.
- Homemaker Program Non-medical care services including homemaker services (light housekeeping), personal care, personal care assistance, and respite care for elderly and other persons needing care, enabling them to live safely and independently in their own homes rather than in nursing facilities.
- SCSEP Program (Senior AIDES) Senior Community Service Employment Program providing part-time work (20 hours per week) with community organizations, job training, and employment support for low-income people age 55 or older to help them find full-time employment.
- Area Agency on Aging and Disability Services Comprehensive services for people 60 years and older and adults with disabilities including CHOICES Program, Congregate Meals, Elderly Transportation, Family Caregiver Support, Home Delivered Meals, Information and Assistance, Options Counseling, Public Guardianship, Senior Center Services, and Senior Olympics.
- Economic and Community Development Research, grant-writing, and grant-administration services for state and federal grant funds; technical expertise; surveys; studies supporting local infrastructure improvement projects; and assistance to local governments on environmental issues including solid waste, recreation trails, historic preservation, and community planning.
- Northwest Tennessee Certified Development Corporation Provides loans for small and emerging or expanding for-profit businesses within the Northwest Tennessee region, including the Intermediary Relending Program (IRP) macro-loan fund up to $150,000 and the Rural Business Enterprise Grant (RBEG) up to $10,000.
Companies that use Northwest Tennessee Human Resource Agency, Inc.
Customer profileSegments3 records
Ideal customer profiles6 records
Northwest Tennessee Human Resource Agency, Inc. technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Northwest Tennessee Human Resource Agency, Inc. partnerships and signals
Strategic signalRecent moves6 records
Expansion highlights3 records
Northwest Tennessee Human Resource Agency, Inc. competitors and assessment
Company assessmentBroad incumbents
- Modivcare: Public company and largest U.S. non-emergency medical transportation (NEMT) broker, managing Medicaid and Medicare transit trips at national scale. Comparable to NWTHRA's medical-trip transit operations but with vastly broader geographic reach and private capital.
- Comfort Keepers: International franchisor of in-home care, personal care, and respite services for seniors and disabled adults. Comparable to NWTHRA's Homemaker Program service lines but operates on a private-pay franchise model rather than government grants.
- Visiting Angels: Large national franchisor of non-medical in-home personal care, homemaker, and respite services — directly competing with NWTHRA's Homemaker Program for private-pay and veteran-directed care clients in overlapping markets.
Direct peers
- Meals on Wheels America: National nonprofit network coordinating congregate and home-delivered meals for seniors, the same core service line as NWTHRA's Nutrition Program. Comparable funding mix (OAA, federal, local) and target demographic.
- East Tennessee Human Resource Agency (ETHRA): Tennessee's other statutorily designated Human Resource Agency, providing an identical portfolio of aging, transit, nutrition, homemaker, and SCSEP services across a multi-county East Tennessee service area. Directly comparable organizational model and funding mix.
- South Central Tennessee Development District: Regional development district and Area Agency on Aging serving 13 South Central Tennessee counties with parallel aging, transit, nutrition, and community-development programs. Same statutory framework and service menu as NWTHRA.
- First Tennessee Human Resource Agency: First Tennessee Development District affiliate delivering aging, public transit, and human services across Northeast Tennessee counties under the same Tennessee General Assembly framework.
- Southwest Tennessee Human Resource Agency: Southwest Tennessee counterpart providing parallel transportation, nutrition, aging, and homemaker services, with shared regulatory and funding environment as NWTHRA.
- Upper Cumberland Development District: Tennessee development district providing Area Agency on Aging, public transportation, nutrition, and homemaker services across 14 Upper Cumberland counties. Closest operational analog to NWTHRA's bundled service model.
Others
- National Association of Area Agencies on Aging (n4a): Trade association representing the U.S. network of Area Agencies on Aging, including NWTHRA. Provides advocacy, training, and federal funding coordination that shape the operating environment of every AAA peer.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Northwest Tennessee Human Resource Agency, Inc. social profiles
Digital presenceNorthwest Tennessee Human Resource Agency, Inc. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Northwest Tennessee Human Resource Agency, Inc. leadership team
Management profileNumber of profiles
Profiles5 records
Northwest Tennessee Human Resource Agency, Inc. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Northwest Tennessee Human Resource Agency, Inc. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Northwest Tennessee Human Resource Agency, Inc.
What does Northwest Tennessee Human Resource Agency, Inc. do?
Northwest Tennessee Human Resource Agency, Inc. (NWTHRA) delivers a portfolio of human resource services to residents of nine Northwest Tennessee counties, including public transportation, congregate and home-delivered meals for seniors and adults with disabilities, in-home homemaker and personal care services, the SCSEP Senior AIDES employment program, Area Agency on Aging and Disability services, and economic and community development support including small business loans. Services are funded through federal, state, and local government programs and delivered directly to individuals, families, and local governments in the region.
Is Northwest Tennessee Human Resource Agency, Inc. a public or private company?
Northwest Tennessee Human Resource Agency, Inc. is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Northwest Tennessee Human Resource Agency, Inc. founded?
Northwest Tennessee Human Resource Agency, Inc. was founded in 1973. It employs 11 to 50 people.
Where is Northwest Tennessee Human Resource Agency, Inc. based?
Northwest Tennessee Human Resource Agency, Inc. is headquartered in Martin, United States, in the North America region.
Who are Northwest Tennessee Human Resource Agency, Inc.'s main competitors?
Broad incumbents on record are Modivcare, Comfort Keepers and Visiting Angels. Direct peers are Meals on Wheels America, East Tennessee Human Resource Agency (ETHRA), South Central Tennessee Development District, First Tennessee Human Resource Agency, Southwest Tennessee Human Resource Agency and Upper Cumberland Development District. National Association of Area Agencies on Aging (n4a) is listed as an others.
Does Northwest Tennessee Human Resource Agency, Inc. have an API?
No public API is recorded for Northwest Tennessee Human Resource Agency, Inc..
What industry is Northwest Tennessee Human Resource Agency, Inc. in?
Northwest Tennessee Human Resource Agency, Inc.'s product category is Community Human Services. Its primary akta.pro industry code is BPAGAEAF, Elder Services & Aging Support, with a secondary code of HLADAGAL, Private Duty Personal Care Agencies (Non-Medical Home Care Providers). Its NAICS code is 62412 and its SIC code is 8300.