NYCares

What NYCares does

New York Cares (NYCares) is a 501(c)(3) nonprofit organization (EIN 13-3444193) headquartered in New York City that operates a volunteer management and program coordination platform connecting individual volunteers with service opportunities across the city's five boroughs. The organization supports 66,000 active volunteers, 1,000+ project opportunities, and coordinates relationships with 400+ schools and nonprofits and 150+ corporate partners. Programs span tutoring, meal delivery, parks/gardens, career prep, youth engagement, and community revitalization, with marquee annual events including the 9/11 Day of Service (packing 3M+ meals at the Intrepid Sea, Air & Space Museum) and the Summer Welcome Corps for major NYC events. Specialized campaigns include Stand with Students and Student Success programming serving 3rd through 8th graders.

Underlying technology is a self-serve website portal (newyorkcares.org) that lets individuals browse and register for volunteer projects by category and lets schools/nonprofits request volunteer support through a dedicated intake. The organization runs a Team Leader pipeline to train volunteer leaders and an award-winning planning team that helps partner organizations scale program delivery. There is no public app, no public API, and no disclosed proprietary technology stack.

The business model is donation-based: NYCares is funded through tax-deductible individual donations (501(c)(3) status) and corporate sponsorships from 100+ corporate sponsors and 150+ corporate partners. Volunteer participation is free for individuals, and there is no pricing-for-services model. Go-to-market is community-led, event-driven, and partnership-based, supported by a small staff of approximately 12 employees and a large volunteer backbone.

Name

NYCares

Legal name

New York Cares

Website

https://nycares.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

New York Cares is a 501(c)(3) nonprofit that runs a volunteer management platform connecting 66,000 volunteers with 1,000+ service opportunities across NYC's five boroughs, partnering with 400+ schools and nonprofits and 150+ corporate sponsors.

Ownership category

akta.pro rank

Product category

Volunteer Management Services

NAICS

Individual and Family Services (6241), Civic and Social Organizations (813410), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Volunteerism, Service-Learning & Community Service (EDALAHAG)

akta.pro secondary industries

Volunteer Program Funding, Scholarships & Fundraising Support (EDAIAGAO), Corporate Team-Building & Offsite Services (HSACADAF)

Keywords

• Volunteer management services
• Community service programs
• Corporate volunteering partnerships
• Nonprofit volunteer coordination
• Civic engagement programs

Headquarters

HQ city

New York City

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations: Tax-deductible charitable contributions from individuals supporting programs that help 1M+ New Yorkers in need. All donations are tax-deductible under 501(c)(3) status.
2. Corporate Sponsorships: Sponsorship revenue from 100+ corporate partners who engage with NYCares for culture-building volunteer programs. Companies join to access resources of the largest non-profit organization in the city.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

NYCares runs a volunteer management and community service coordination platform that connects individual volunteers with 1,000+ volunteer opportunities across New York City's five boroughs. It partners with 400+ schools and nonprofits that rely on its volunteer workforce, and operates corporate volunteering programs with 150+ companies alongside signature events and ongoing programs such as Summer Welcome Corps, 9/11 Day of Service, Stand with Students, and Student Success Programming.

Product overview

NYCares operates a volunteer management platform connecting individuals with over 1000 volunteer opportunities across New York City's 5 boroughs. The organization functions as a multi-product nonprofit with a core volunteer matching platform, complemented by corporate partnership programs (150+ companies), a Team Leader leadership program, and specialized initiatives including Summer Welcome Corps, 9/11 Day of Service, Stand with Students, and Student Success Programming. The platform supports 66K volunteers and has helped feed 9.2M New Yorkers, partnering with 400+ schools and nonprofits.

Differentiator

Problem solved

Functional benefit

Products and services

• Volunteer Project Platform A volunteer matching and management platform that connects individuals with 1,000+ volunteer opportunities across NYC's five boroughs, enabling users to search and register for projects by category such as tutoring, meal delivery, parks/gardens, career prep, and youth programs.
• Corporate Volunteering Program Enterprise culture-building volunteer program that partners with over 150 companies to provide scalable volunteer opportunities aligned with corporate ethics and community impact goals across the communities where employees live and work.
• Team Leader Program A volunteer leadership program that trains and empowers individuals to lead volunteer groups and drive city-wide community service initiatives as beacons of service.
• Nonprofit & School Volunteer Support Planning services delivered by an award-winning team to help nonprofits and schools scale their volunteer programs; supports 400 schools and nonprofits annually with consistent volunteer coordination in both good times and challenging times.
• Student Success Programming Educational support program helping 3rd through 8th graders in their educational and emotional development, operating both in and out of the classroom through NYC public schools.
• Summer Welcome Corps A volunteer program where participants welcome visitors, share information, and create experiences during major NYC events including World Cup fan celebrations and Fourth of July festivities.
• 9/11 Day of Service Annual day of service held at the Intrepid Sea, Air & Space Museum where volunteers pack over three million meals, providing community engagement opportunities on the anniversary of 9/11.
• Stand with Students Campaign to provide NYC public school students with the resources needed to succeed, rallying community networks to support educational equity.

Quantifiable outcome

• 66,000 volunteers engaged across NYC
• +4 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• 150+ Corporate PartnerscoreStrategic or Co-development PartnerOver 150 companies partner with NYCares for culture-building volunteer programs. Partners gain access to resources of the largest non-profit organization in the city and can scale their community impact to support the communities where their teams live and work.
• 400 Schools and NonprofitscoreStrategic or Co-development Partner400 schools and nonprofits rely on NYCares for volunteer support. NYCares provides award-winning planning team assistance to help these organizations scale their programs. Partners receive consistent support in good times and challenging times, including virtual coordination during shutdowns.
• Intrepid Sea, Air & Space MuseumminorStrategic or Co-development PartnerNYCares partners with the Intrepid Museum to host the 9/11 Day of Service event where volunteers pack over three million meals annually.

Scale indicators8 records

Recent moves5 records

Expansion highlights4 records

Regional players

• LA Works: Los Angeles volunteer center and HandsOn Network affiliate. Mirrors NYCares' role as a city-level volunteer aggregator serving schools, nonprofits, and corporate partners in a single metro.
• Chicago Cares: Chicago-based volunteer mobilization nonprofit following the same "Cares" template. Directly comparable in mission and operating model to NYCares, serving a single metropolitan area.
• City Harvest: NYC-based food rescue and hunger relief nonprofit. Comparable as a large NYC community-service nonprofit, with significant overlap on meal-delivery use cases that NYCares supports through volunteers.
• Boston Cares: Boston-based volunteer clearinghouse following the same "Cares" city-franchise model. Closest geographic/mission analog to NYCares outside NYC, with similar aggregator structure serving schools and nonprofits.

Direct peers

• Idealist: Online nonprofit matching platform for volunteering, jobs, and internships. Direct competitor to NYCares' volunteer matching functionality and shares the nonprofit/donation-support model.
• VolunteerMatch: National online volunteer matching platform connecting individuals with nonprofits. Most direct digital peer to NYCares' volunteer project platform, though national in scope rather than NYC-focused.

Broad incumbents

• United Way of New York City: NYC arm of the national United Way network, focused on community impact and corporate workplace giving. Comparable as a NYC-based nonprofit aggregator funded by corporate partners and serving vulnerable populations.
• Points of Light: One of the largest volunteer service organizations in the US, operating HandsOn Network affiliates. Comparable to NYCares as a citywide volunteer-mobilization nonprofit but with substantially broader national footprint.

Emerging players

• DoSomething.org: Youth-focused volunteer and civic engagement platform. Partial overlap with NYCares' youth-friendly programs and educational support initiatives (e.g., Student Success Programming).
• Catchafire: Skills-based volunteering platform connecting professionals with nonprofits. Adjacent competitor focused on a higher-value subset of the volunteer market NYCares also addresses through career prep programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/newyorkcares
• LinkedInlinkedin.com/company/nycares

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NYCares