NSW Office of the Children's Guardian
The NSW Office of the Children's Guardian is a statutory agency that administers Working with Children Checks, NDIS Worker Checks, child-safe accreditation, and reportable conduct oversight to safeguard children across NSW. It serves more than 2 million checked individuals, employers, NDIS providers, and OOHC/adoption agencies.
- Company typePrivate
- Founded2019
- HeadquartersSydney, Australia
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What NSW Office of the Children's Guardian does
The NSW Office of the Children's Guardian is an independent statutory agency within the NSW Stronger Communities cluster, established under the Children's Guardian Act 2019. It administers the state's child-safety regulatory regime, serving employers, child-related organisations, NDIS providers, out-of-home care (OOHC) and adoption agencies, parents, and individual workers across New South Wales. The agency is led by the Children's Guardian and operates with a workforce of 124 staff, headquartered in Sydney, with a regional office in Wagga Wagga. Its functional mandate centres on safeguarding children through clearance, accreditation, and oversight mechanisms.
The agency's core product suite comprises five programmes: the Working with Children Check (WWCC), covering more than 2 million people and including continuous automated monitoring against criminal and workplace records; the NDIS Worker Check, which screens disability-sector workers; the Child Safe Scheme, which sets and enforces organisational child-safe standards; the Reportable Conduct Scheme, which oversees investigations into worker misconduct; and accreditation of statutory OOHC and adoption services. In May 2026 the OCG extended its surface area with a new eLearning module ("How to be Child Safe"), signalling a move into training and capability content.
Revenue is generated through a hybrid of regulated application fees and consolidated government appropriations from the NSW Government. The WWCC charges $112 per paid-worker application (rising from $107 effective 1 July 2026), while volunteers and certain categories apply free of charge. NDIS Worker Check fees, accreditation charges, and training revenue contribute alongside state budget allocations. The agency does not publicly disclose total revenue, appropriations, or cost-recovery ratios, making financial triangulation dependent on headcount and application-volume proxies.
NSW Office of the Children's Guardian firmographics
Firmographics- Name
- NSW Office of the Children's Guardian
- Legal name
- Office of the Children's Guardian
- Website
- https://ocg.nsw.gov.au
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- The NSW Office of the Children's Guardian is a statutory agency that administers Working with Children Checks, NDIS Worker Checks, child-safe accreditation, and reportable conduct oversight to safeguard children across NSW. It serves more than 2 million checked individuals, employers, NDIS providers, and OOHC/adoption agencies.
- Ownership category
- akta.pro rank
NSW Office of the Children's Guardian industry classification
Industry- Product category
- Child Safety Regulation
- NAICS
- Child and Youth Services (62411), Child and Youth Services (624110), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Child Protection & Child Rights (BPAGABAG)
- akta.pro secondary industries
- Caregiver Vetting, Screening & Background Check Services (HSAAALAN), Child Welfare, Foster Care & Adoption Services (BPAGAEAE)
Keywords
Where NSW Office of the Children's Guardian is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices2 records
Markets served
NSW Office of the Children's Guardian business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Working with Children Check Application Fees: The agency collects application fees from paid workers applying for or renewing their Working with Children Check. The fee is $112 for paid workers (increased from $107 on 1 July 2026). Volunteers are exempt from fees.
- NDIS Worker Check Application Fees: The agency also administers the NDIS Worker Check, a Commonwealth Government requirement for NDIS workers, collecting application fees.
- Government Appropriations: As a statutory NSW government agency within the Stronger Communities cluster, the Office receives government funding to operate its regulatory and oversight functions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Multi-year contract | Working with Children Check for paid workers |
| Freemium | Multi-year contract | Working with Children Check for volunteers |
| One time/ perpetual license | Multi-year contract | NDIS Worker Check |
| Other | Pay-as-you-go | Internal Review / Disqualification Reassessment |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
NSW Office of the Children's Guardian product offering
Product offeringCore offering
The NSW Office of the Children's Guardian is a statutory government agency that administers continuous online worker screening (Working with Children Check and NDIS Worker Check), regulates child-related organisations through the Child Safe Scheme (10 standards) and Reportable Conduct Scheme, and accredits statutory out-of-home care and adoption agencies in NSW. Services are delivered through dedicated online portals, Service NSW centres for in-person verification, and free training and eLearning resources for organisations and individuals.
Product overview
The NSW Office of the Children's Guardian is a statutory NSW government agency offering a portfolio of regulatory and oversight products and services. The core offerings include the Working with Children Check (WWCC) and NDIS Worker Check - both continuous online screening systems for child-related and disability sector workers. These operate alongside the Child Safe Scheme and Reportable Conduct Scheme which provide regulatory frameworks for organizations. Supporting services include statutory out-of-home care accreditation, specialised substitute residential care oversight, and child employment regulation. Digital service delivery includes the WWCC Employer Portal for compliance management, Child Safe Self-Assessment for organizational evaluation, and eLearning/training programs including the SAFE Series protective behaviours program. All services are free for volunteers with paid worker fees at $112 per WWCC.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- WWCC clearances are valid for 5 years with continuous monitoring throughout
- +1 more outcomes
Companies that use NSW Office of the Children's Guardian
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles6 records
NSW Office of the Children's Guardian technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature3 records
NSW Office of the Children's Guardian partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and major.
- Service NSWcoreService NSW provides in-person identity verification services for Working with Children Check applicants at their service centres across NSW. Applicants visit Service NSW to have their identity documents verified and pay applicable fees.
- NDIS Quality and Safeguards CommissioncoreThe agency works with the NDIS Quality and Safeguards Commission for complaints about NDIS providers. The Commission is the primary regulator for NDIS provider complaints while OCG administers the NDIS Worker Check.
- NSW Department of Communities and JusticecoreDCJ is a key government partner for child protection services. The agency accredits and monitors adoption and out-of-home care agencies, working closely with DCJ on statutory care and protection matters.
- NSW Police ForcecoreThe agency conducts National Criminal History checks through NSW Police as part of WWCC risk assessment. NSW Police also share information for continuous monitoring of clearance holders.
- Department of Education NSWmajorAs a designated agency under the Child Safe Scheme, the Department of Education and all schools must comply with Child Safe Standards. The agency provides oversight and monitoring of compliance.
- Ministry of Health NSWmajorAs a designated agency under the Child Safe Scheme, NSW Health entities including local health districts and statutory health corporations must comply with Child Safe Standards.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
NSW Office of the Children's Guardian competitors and assessment
Company assessmentEmerging players
- Sterling Check: US-based commercial background screening provider offering continuous monitoring and workforce verification services. Comparable as a technology-enabled screening platform — useful proxy for how the WWCC continuous monitoring capability could evolve.
- Checkr: US commercial background check and continuous monitoring platform for employers. Functionally analogous to the WWCC employer portal — provides a commercial-market analogue for the technology stack OCG has built for screening and ongoing monitoring.
Broad incumbents
- NDIS Quality and Safeguards Commission: Commonwealth regulator that OCG coordinates with on NDIS Worker Check complaints. A broader national regulator covering NDIS provider registration, complaints, and behaviour support — operates in the same child/disability safeguarding space with overlapping jurisdictional reach.
- UK Disclosure and Barring Service (DBS): UK national body that issues criminal background checks (DBS checks) for people working with children and vulnerable adults. International peer with a much larger scale, providing a benchmark for government-operated screening services at scale.
- Australian Children's Education and Care Quality Authority (ACECQA): National authority for early childhood education and care quality, including national registers and assessment of child safe practices in ECEC services. Comparable as a child-focused regulatory body with oversight over providers, though with a different sector focus.
Direct peers
- Victorian Working with Children Check (Department of Justice and Community Safety): Victoria's equivalent WWCC administered by the Department of Justice and Community Safety. Provides direct state-level comparability on screening criteria, continuous monitoring, employer verification, and fee structure.
- South Australia Department of Human Services Screening Unit: SA's Working with Children Check operated by the Department of Human Services. Another state-level peer operating a comparable screening scheme, employer verification, and risk assessment process for child-related work.
- Queensland Blue Card Services: Queensland's state-based Working with Children screening body that issues Blue Cards to people working with children. Operates a near-identical screening, renewal, and employer verification regime to the NSW WWCC, making it the closest functional peer.
- Western Australia Working with Children Screening: WA's Working with Children Card screening administered through the Department of Communities. Direct state-level parallel to NSW WWCC, comparable in screening criteria, employer obligations, and fee structure.
- Working with Vulnerable People Screening (Tasmania): Tasmania's Registration to Work with Vulnerable People scheme, screening people who work with children and other vulnerable groups. Operationally parallel to the NSW WWCC with similar registration, screening, and ongoing monitoring mechanics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
NSW Office of the Children's Guardian social profiles
Digital presenceNSW Office of the Children's Guardian financial estimates
Financial estimateRevenue estimate
Valuation estimate
NSW Office of the Children's Guardian leadership team
Management profileNumber of profiles
Profiles11 records
NSW Office of the Children's Guardian funding detail
Funding detailFunding overview
Funding rounds
Investors
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NSW Office of the Children's Guardian M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NSW Office of the Children's Guardian
What does NSW Office of the Children's Guardian do?
The NSW Office of the Children's Guardian is a statutory government agency that administers continuous online worker screening (Working with Children Check and NDIS Worker Check), regulates child-related organisations through the Child Safe Scheme (10 standards) and Reportable Conduct Scheme, and accredits statutory out-of-home care and adoption agencies in NSW. Services are delivered through dedicated online portals, Service NSW centres for in-person verification, and free training and eLearning resources for organisations and individuals.
Is NSW Office of the Children's Guardian a public or private company?
NSW Office of the Children's Guardian is a private company. It is classified as state government owned and is currently operating.
When was NSW Office of the Children's Guardian founded?
NSW Office of the Children's Guardian was founded in 2019. It employs 101 to 250 people.
Where is NSW Office of the Children's Guardian based?
NSW Office of the Children's Guardian is headquartered in Sydney, Australia, in the Oceania region.
How does NSW Office of the Children's Guardian make money?
Three revenue lines are on record. Working with Children Check Application Fees are the primary driver. The others are NDIS Worker Check Application Fees and government Appropriations.
Who are NSW Office of the Children's Guardian's main competitors?
Emerging players on record are Sterling Check and Checkr. Broad incumbents are NDIS Quality and Safeguards Commission, UK Disclosure and Barring Service (DBS) and Australian Children's Education and Care Quality Authority (ACECQA). Direct peers are Victorian Working with Children Check (Department of Justice and Community Safety), South Australia Department of Human Services Screening Unit, Queensland Blue Card Services, Western Australia Working with Children Screening and Working with Vulnerable People Screening (Tasmania).
Does NSW Office of the Children's Guardian have an API?
No public API is recorded for NSW Office of the Children's Guardian.
What industry is NSW Office of the Children's Guardian in?
NSW Office of the Children's Guardian's product category is Child Safety Regulation. Its primary akta.pro industry code is BPAGABAG, Child Protection & Child Rights, with a secondary code of HSAAALAN, Caregiver Vetting, Screening & Background Check Services. Its NAICS code is 62411 and its SIC code is 8300.