OCMW Buggenhout

What OCMW Buggenhout does

OCMW Buggenhout (Openbaar Centrum voor Maatschappelijk Welzijn) is a Belgian statutory public social welfare institution serving the residents of Buggenhout, a municipality in East Flanders. It operates as the social-welfare arm of Gemeente Buggenhout and holds a statutory monopoly on mandated social welfare services and municipal administrative functions within the municipality. Its remit spans civil registry, identity documents, residence registration, social assistance, childcare (kinderopvang), elderly care (ouderen), housing and energy advisory (Woon-en Energieloket), waste management (afvalkalender), local business support (Bedrijvengids, Bugo-Bon), public library services, and cultural/recreational programming. The entity is registered under KBO/BTW number 0207.445.287 and is headquartered at the Gemeentehuis, Nieuwstraat 2, 9255 Buggenhout, with a headcount of 16 employees.

The core digital product is the buggenhout.be municipal portal, built and maintained in partnership with LCP.nv as the e-government vendor. The portal integrates a Digitaal Loket (e-loket) for online administrative transactions, the Meldingen citizen-issue reporting tool, the Afvalkalender waste-collection schedule, the Bugobon local gift voucher system, and online appointment booking via mijnafspraakmaken.be, alongside ten life-category information hubs (Leven, Werken, Wonen, Ondernemen, Zorgen, Besturen, Vrije Tijd). Distribution is omnichannel: in-person at the Gemeentehuis, self-serve digital via the e-loket, and informational via the always-on website. Communications are reinforced through Facebook, Instagram, a monthly email newsletter (nieuwsbrieven), an infomagazine, and a media gallery.

OCMW Buggenhout is funded through municipal taxes and Belgian federal/federal-regional government allocations rather than through fees or commercial pricing. Its customer base is the captive population of the Buggenhout municipality — residents, families with children, senior citizens, and local entrepreneurs — segmented horizontally by demographic rather than by commercial persona. Because the entity is a public-law institution rather than a commercial enterprise, there is no funding history, no M&A activity, no stock listing, and no traditional growth metrics; its strategic agenda is set by the elected municipal council and constrained to the statutory welfare mandate.

Name

OCMW Buggenhout

Legal name

OCMW Buggenhout (Openbaar Centrum voor Maatschappelijk Welzijn)

Website

https://ocmwbuggenhout.be

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

OCMW Buggenhout is the Belgian statutory public social welfare institution serving residents of Buggenhout, East Flanders, delivering mandated social welfare, civil registry, childcare, elderly care, and local administrative services through a municipal website and the Gemeentehuis, funded by taxes and government allocations.

Ownership category

akta.pro rank

Product category

Public Municipal Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro industry

PRIMARYHLADAGAA

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

Keywords

• Municipal social services
• Public welfare programs
• Civil registry services
• Social assistance
• Community services

Headquarters

HQ city

Buggenhout

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels3 records

Marketing channels6 records

Core offering

OCMW Buggenhout is a Belgian public social welfare center (Openbaar Centrum voor Maatschappelijk Welzijn) that delivers social welfare, civil registry, and community services to the residents of Buggenhout municipality. Its offerings span social assistance, childcare (Kinderopvang), elderly care (Ouderen), waste management (Afvalkalender), housing and energy advisory (Woon-en Energieloket), local business support (Bedrijvengids), library services, and event management. Services are delivered through a digital counter (e-loket), online appointment booking, and in-person visits at the town hall.

Product overview

OCMW Buggenhout operates the municipal government website for Buggenhout, Belgium, providing a comprehensive platform of digital and in-person civic services. The offering consists of a unified digital portal featuring the Digitaal Loket (e-loket) for online administrative transactions, combined with direct service departments covering social welfare (OCMW), childcare, elderly care, waste management, urban planning, local business support, library services, and cultural/recreational programs. The website integrates service navigation across ten major life categories (Leven, Werken, Wonen, Ondernemen, Zorgen, Besturen, Vrije Tijd) with supporting digital tools like appointment booking, issue reporting, and event management.

Differentiator

Problem solved

Functional benefit

Products and services

• Digitaal Loket (E-Loket)
• Meldingen
• Afvalkalender
• Bugobon
• Afspraak Maken
• Sociale Dienstverlening
• Kinderopvang
• Ouderen
• Bedrijvengids
• Bibliotheek
• Evenementenloket
• Woon-en Energieloket

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Others

• LCP nv: Belgian e-government and internet services vendor that builds and operates the Buggenhout municipal website (visible in footer 'lcp.nv 2026 ©'). Serves as technology infrastructure provider rather than competing service provider.

Direct peers

• OCMW Gent: Public Centre for Social Welfare for the City of Ghent, offering the same statutory social welfare, elderly care, and childcare services as OCMW Buggenhout but at much larger scale. Directly comparable Belgian OCMW institution under identical legal framework.
• OCMW Antwerpen: Public social welfare center for Antwerp, providing parallel OCMW-mandated services including social assistance, elderly care, and integration support. Same Belgian municipal-law mandate as OCMW Buggenhout, differing primarily in scale.
• Stad Leuven: City of Leuven municipal administration providing comparable civic, social welfare, and digital government services to residents. Operates under the same Flemish municipal-law framework as OCMW Buggenhout.
• Gemeentebestuur Mechelen: Municipal administration of Mechelen, providing parallel civic services including social welfare, childcare, and elderly care under the same Belgian municipal governance framework as OCMW Buggenhout.
• Stad Buggenhout: The parent municipality of OCMW Buggenhout, operating under the same geographic jurisdiction. Provides non-social-welfare civic services (civil registry, urban planning, culture) while OCMW focuses on welfare — together forming the local public administration.
• Gemeente Brasschaat: Mid-sized Flemish municipality offering the same scope of civic and social welfare services as Buggenhout. Comparable in scale and demographic profile, making it a useful operational benchmark.

Broad incumbents

• Cipal Schaubroeck: Shared IT and administrative services provider for Flemish municipalities and OCMWs. Comparable as an ecosystem participant supporting digital service delivery for institutions like OCMW Buggenhout, though not a direct service competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/gemeentebuggenhout
• Instagraminstagram.com/gemeentebuggenhout
• LinkedInlinkedin.com/company/ocmw-buggenhout

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OCMW Buggenhout