Ohio Valley Medical Systems

What Ohio Valley Medical Systems does

Ohio Valley Medical Systems operates in the medical imaging equipment service industry, providing nationwide independent service coverage for CT, MRI, PET, PET/CT, nuclear medicine (NM), SPECT/CT, ultrasound, and bone mineral densitometry (BMD) systems. The company services equipment from multiple original equipment manufacturers (OEMs) including GE Healthcare, Siemens Healthineers, Philips Healthcare, Toshiba Medical (Canon), and Hitachi Healthcare, supporting approximately 108 equipment models across 14 OEMs and maintaining roughly 3,000 imaging systems under active service. Its service portfolio includes multi-year service contracts, parts sales (CT tubes, coils, accessories), refurbished imaging system sales, equipment relocation and installation, system upgrades, magnet services with remote monitoring via ColdTrac, technical training, XR-29 compliance, and mobile imaging services. Field service engineers average 21.5 years of experience, contributing to a reported 98.5% customer satisfaction rate.

The company operates an enterprise field sales model targeting hospitals and health systems, cardiology groups, imaging centers, radiology practices, and government/VA medical facilities. Revenue is generated through subscription-style recurring service contracts, transactional parts sales, refurbished hardware sales, and professional services (relocation, upgrades, training). Pricing is quote-based with typical savings of 20-30% versus OEM service providers, positioning the company as a brand-neutral cost-saving alternative. The company was previously branded as BC Technical, rebranded to Probo Medical, and in December 2023 was acquired by Alpha Source Group as part of a broader consolidation in the independent medical imaging service sector. Distribution is direct-to-customer through regionally distributed employed engineers, with no intermediary resellers.

Name

Ohio Valley Medical Systems

Legal name

BC Technical, Inc.

Website

https://ohiovalleymed.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Ohio Valley Medical Systems (operating as BC Technical/Probo Medical) provides nationwide independent service, parts, and refurbished systems for medical imaging equipment across multiple OEMs, serving hospitals, cardiology groups, imaging centers, and VA facilities.

Ownership category

akta.pro rank

Product category

Medical Imaging Equipment Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121)

SIC

Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Equipment Installation, Maintenance, Repair & Sanitization Services (HSABAKAJ)

akta.pro secondary industry

Medical Equipment Specialty Moving (HSAKAEAL)

Keywords

• Medical imaging service
• Imaging equipment repair
• Refurbished imaging systems
• CT MRI parts
• Independent service organization

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Service Contracts: Comprehensive service contracts providing ongoing maintenance, repair, and support for medical imaging equipment. Generates recurring revenue through annual or multi-year contract agreements.
2. Parts Sales: Sale of medical imaging replacement parts including CT tubes, coils, and accessories. One-time transactional revenue for parts replacement needs.
3. Refurbished Imaging Systems: Sale of refurbished medical imaging equipment including CT, MRI, PET, PET/CT, NM, SPECT/CT systems as cost-effective alternatives to new OEM equipment.
4. Equipment Relocation & Installation: Professional services for relocating and installing medical imaging equipment across multiple facilities and states.
5. System Upgrades: Technical upgrades for existing imaging systems to improve performance, extend useful life, and meet compliance requirements.
6. Technical Training & Clinical Support: Training services and clinical support for healthcare staff operating medical imaging equipment.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Ohio Valley Medical Systems (operating as BC Technical / Probo Medical) provides independent, brand-neutral service, repair, parts, refurbished equipment, relocation, installation, upgrade, and technical training services for medical imaging systems including CT, MRI, PET, PET/CT, NM, SPECT/CT, Ultrasound, and BMD from 14 OEMs. The company delivers nationwide field service with engineers averaging 21.5 years of experience, supported by the ColdTrac remote MRI magnet monitoring platform.

Product overview

Ohio Valley Medical Systems (operating as BC Technical/Probo Medical) offers a comprehensive portfolio of medical imaging equipment services through a unified service platform. The core offering centers on nationwide independent service coverage for CT, MRI, PET, PET/CT, NM (Nuclear Medicine), SPECT/CT, Ultrasound, and Bone Mineral Densitometry systems. Supporting services include service contracts (comprehensive and flat-rate maintenance programs), refurbished imaging systems, equipment relocation and installation, system upgrades, magnet services with ColdTrac remote monitoring, technical training and clinical support, parts sales (including CT tubes and coil repair), mobile services, ultrasound services, BMD services, and XR-29 compliance. The company services equipment from multiple OEM brands (GE, Philips, Siemens, Toshiba, Hitachi) through a brand-neutral 3F model (Fast, Flexible, Friendly). The portfolio operates as an integrated service ecosystem where service contracts, parts, maintenance, and support services work together to provide complete lifecycle management for medical imaging equipment.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Imaging Service Contracts Annual and multi-year service contracts providing preventive maintenance, repair, and parts coverage for medical imaging equipment (CT, MRI, PET, PET/CT, NM, SPECT/CT, Ultrasound, BMD) across 14 OEMs. Targeted at hospitals, health systems, cardiology groups, imaging centers, and VA/government facilities seeking OEM alternatives.
• Refurbished Imaging Systems Sale of refurbished diagnostic imaging systems including CT, MRI, PET, PET/CT, NM, and SPECT/CT modalities as cost-effective alternatives to new OEM equipment. For healthcare providers seeking lower-capital imaging capacity.
• Equipment Relocation & Installation Professional relocation and installation services for medical imaging equipment across multiple facilities and states. For healthcare providers moving, expanding, or consolidating imaging operations.
• System Upgrades Technical upgrades for existing imaging systems to improve performance, extend equipment useful life, and meet regulatory compliance requirements. For healthcare providers modernizing imaging fleets without full replacement.
• Magnet Services Specialized MRI magnet services including helium level monitoring, magnet maintenance, and emergency response for healthcare providers operating MRI systems.
• Technical Training & Clinical Support Technical training and clinical support services for healthcare staff and technicians operating medical imaging equipment, including radiation safety training.
• Medical Imaging Parts Sales Sale of medical imaging replacement parts including CT tubes, MRI coils, accessories, and general equipment parts for healthcare providers performing in-house maintenance or emergency repairs.
• Mobile Imaging Services Mobile medical imaging service solutions providing temporary or supplemental imaging equipment capacity at customer facilities, including mobile MRI storage and protection.
• Ultrasound Services Ultrasound equipment service including parts supply, preventive maintenance programs, flat-rate maintenance, and repair services for healthcare providers operating ultrasound systems.
• Bone Mineral Densitometry (BMD) Services Bone mineral densitometry equipment service including parts supply, maintenance, and repair services for healthcare providers operating BMD systems.
• XR-29 Compliance Services Compliance services to bring CT equipment into conformance with XR-29 radiation dose tracking standards for healthcare providers needing regulatory adherence.
• ColdTrac Remote Magnet Monitoring Remote monitoring system for MRI magnets providing continuous tracking of helium levels and magnet performance to enable proactive service response and emergency intervention.

Quantifiable outcome

• 98.5% customer satisfaction rate
• +2 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered flagship, core and secondary.

• Alpha Source GroupflagshipStrategic or Co-development Partner · 28 December 2023Probo Medical (parent company of BC Technical) signed a definitive purchase agreement to acquire Alpha Source Group in December 2023, significantly expanding the company's capabilities as a leading global provider of medical imaging equipment, parts, repair and service.
• GE HealthcarecoreTechnology or IntegrationService and parts partnership for GE medical imaging equipment including CT, MRI, PET, PET/CT, NM, and SPECT/CT systems. BC Technical provides independent service coverage for GE equipment as an alternative to GE's OEM service.
• Siemens HealthineerscoreTechnology or IntegrationService coverage for Siemens medical imaging equipment including PET, PET/CT, and other nuclear medicine systems. BC Technical offers independent service as an alternative to Siemens OEM service.
• Philips HealthcarecoreTechnology or IntegrationService and parts support for Philips medical imaging equipment including PET/CT and nuclear medicine systems. BC Technical provides independent service coverage for Philips equipment.
• Toshiba Medical (Canon)coreTechnology or IntegrationService coverage for Toshiba medical imaging equipment including CT, MRI, and related systems. BC Technical offers independent service alternatives for Toshiba equipment.
• Hitachi HealthcaresecondaryTechnology or IntegrationService coverage for Hitachi medical imaging equipment. BC Technical provides independent service support for Hitachi systems.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Avante Health Solutions: Refurbished medical imaging equipment, parts, and service company serving hospitals and surgery centers. Directly comparable in refurbished systems, parts sales, and field service across imaging modalities.
• TRIMEDX: Independent clinical asset management and medical equipment service provider serving hospitals and health systems with multi-OEM biomed and imaging support. Closely comparable service-based business model targeting the same customer base.
• Innovatus Imaging: Third-party repair and service provider for MRI, CT, ultrasound, and CR/DR systems, plus parts and coil repair. Strong overlap with BC Technical's parts and repair business, especially MRI coil repair.
• Renovo Solutions: Independent imaging and biomedical equipment services company providing multi-OEM service, maintenance, and repair to hospitals and imaging centers. Direct overlap in imaging service offerings and customer segments.
• Block Imaging: Direct competitor in refurbished medical imaging equipment, parts, and third-party service for CT, MRI, PET/CT, and ultrasound across multiple OEMs. Highly comparable multi-OEM, multi-modality service model.

Broad incumbents

• GE Healthcare Services: OEM service arm providing factory service contracts, parts, and upgrades for GE imaging equipment. Directly competes with BC Technical for service of GE-installed equipment and sets OEM pricing benchmarks.
• Aramark Healthcare Technologies: Healthcare technology management division providing medical equipment service, including imaging, to hospitals and health systems. Broad incumbent with comparable service offerings but as part of a larger facilities services portfolio.
• Agiliti: Large healthcare equipment management and service provider offering equipment rental, service contracts, and clinical engineering to hospitals. Broad incumbent in medical equipment services with overlapping imaging service capabilities.
• Siemens Healthineers Customer Services: OEM service organization for Siemens imaging systems, providing service contracts, parts, and digital health/remote monitoring. Competitor for Siemens-installed base and benchmark for OEM service pricing.
• Sodexo Healthcare Technology Management: Provides healthcare technology management including medical equipment maintenance and imaging services to hospitals globally. Broad incumbent with multi-OEM service capabilities but not specialized in imaging.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ohio-valley-medical-systems

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ohio Valley Medical Systems