ONLINET Group Zrt.
ONLINET Group Zrt. is a Hungarian privately held company founded in 2001 that develops and manufactures proprietary self-service kiosks, queue management software (EasyQ), logistics platforms (LogistiQ), and mobile applications for enterprise customers across postal, retail, logistics, financial, and service sectors in 50 countries.
- Company typePrivate
- Founded2001
- HeadquartersBudapest, Hungary
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What ONLINET Group Zrt. does
ONLINET's revenue model combines hardware sales (proprietary kiosks for postal, retail, tolling, and service applications), software licensing and subscriptions (EasyQ, LogistiQ, CDS, DS, appointment booking), and professional services for custom solution development and integration. The company targets enterprise customers across five primary segments — service providers, logistics operators, retail chains, postal services, and financial institutions — using a direct enterprise field sales motion with custom quote-based pricing and multi-year contracts. The sales cycle is consultative, involving a five-step process from initial inquiry through personalized offer within three business days. Marketing is primarily direct, leveraging a bilingual Hungarian-English website and email outreach, with no external channel partnerships disclosed. Only one named customer logo with detailed engagement (ALDI Hungary, handling 150 trucks daily via EasyQ and gatekeeper applications) and one historic reference client (La Poste France, 2001) are publicly cited, alongside reported deployments in 50 countries.
ONLINET Group Zrt. firmographics
Firmographics- Name
- ONLINET Group Zrt.
- Legal name
- Onlinet KFT.
- Website
- https://onlinetgroup.com
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- ONLINET Group Zrt. is a Hungarian privately held company founded in 2001 that develops and manufactures proprietary self-service kiosks, queue management software (EasyQ), logistics platforms (LogistiQ), and mobile applications for enterprise customers across postal, retail, logistics, financial, and service sectors in 50 countries.
- Ownership category
- akta.pro rank
ONLINET Group Zrt. industry classification
Industry- Product category
- Queue Management & Self-Service Kiosks
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computer and Peripheral Equipment Manufacturing (3341)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Customer Experience (CX) & Digital Experience (BPAHAEAC)
- akta.pro secondary industry
- Yard Management Systems (YMS) Platforms (TLAEAHAA)
Keywords
Where ONLINET Group Zrt. is headquartered
LocationHeadquarters
- HQ city
- Budapest
- HQ country
- Hungary
- HQ region
- Europe
Offices2 records
Markets served
ONLINET Group Zrt. business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales, Others
Revenue model
- Hardware Sales (Kiosks): Sale of proprietary kiosk hardware including parcel drop-off stations, toll ticket kiosks, document reader kiosks, and combined identification/payment kiosks. Hardware is self-developed and manufactured.
- Software Licensing and Subscriptions: Software solutions including EasyQ (queue management), LogistiQ (logistics), CDS software, DS software, and appointment booking software. Provided as licensed solutions to enterprise customers.
- Professional Services: Custom solution development, implementation, and integration services. The company follows a creative planning → development → production workflow for customized solutions.
- Mobile Application Development: Custom mobile application development services and software solutions for customer-facing mobile experiences.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise custom solutions - quote-based pricing |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
ONLINET Group Zrt. product offering
Product offeringCore offering
ONLINET Group Zrt. develops, manufactures, and sells integrated hardware and software solutions for enterprise customer process management. Its portfolio includes self-manufactured kiosks (since 2005) and proprietary software platforms — EasyQ for queue management and appointment booking, and LogistiQ for logistics and shipment tracking — along with CDS and DS software, appointment booking, mobile applications, postal parcel locker automation, and highway vignette kiosks.
Product overview
ONLINET Group Zrt. offers a comprehensive portfolio of IT process management solutions combining hardware (kiosks, digital displays) and software products. The core products include EasyQ for queue management and appointment booking, LogistiQ for logistics and shipping management, and Custom Kiosk Solutions for identification, payment, and task management. These solutions are complemented by contactless technology, automatic customer service capabilities, and mobile application development services. The company operates across 50 countries on 4 continents, with solutions generating a new ticket every 7 seconds worldwide and delivering 28% growth in sales and cross-selling results.
Differentiator
Problem solved
Functional benefit
Brands
- EasyQ: Queue management system for customer service optimization.
- LogistiQ
- CDS
- DS
Products and services
- EasyQ Queue Management System Queue management and appointment booking software enabling enterprises to handle customers efficiently online and offline, reducing wait times and optimizing customer flow for service providers, postal services, and retail operations.
- LogistiQ Virtual Commerce Manager Comprehensive logistics management software enabling seamless navigation through the entire delivery process from warehouse to destination, optimizing delivery routes, shipment tracking, and timely shipments for logistics operators.
- Custom Kiosk Solutions Self-manufactured kiosk hardware and software solutions combining identification, payment processing, and online task management, designed for postal, retail, highway toll/vignette, and service sector deployments.
- CDS Software Software platform developed in 2003 as part of ONLINET's process management portfolio for enterprise customers.
- DS Software Software platform created in 2008 supporting ONLINET's enterprise process management solutions.
- Appointment Booking Software Online and offline appointment booking solution enabling enterprises to extend their reservation systems to digital channels for faster customer scheduling.
- Mobile Application Software Custom mobile application development services enabling customer-facing experiences such as venue finding, event planning, and booking via smartphones.
- Postal Parcel Locker Automation Automated postal parcel drop-off and sender automation solutions designed for postal and courier operators requiring high-volume parcel handling.
- Integrated Identification, Payment, and Task Management Kiosk Combined multi-function kiosk hardware integrating secure identification, payment processing, and online task management into a single self-service terminal.
- Highway Vignette Kiosk Software and Totem Highway vignette (toll) kiosk hardware and software totem enabling automated purchase and dispensing of road vignettes for highway operators.
- Document Reader Kiosk Kiosk hardware equipped with document reader functionality for secure identification, document processing, and customer verification in financial and government service settings.
Quantifiable outcome
- 28% growth in sales and cross-selling results for customers using ONLINET systems
- +2 more outcomes
Companies that use ONLINET Group Zrt.
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles4 records
ONLINET Group Zrt. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
ONLINET Group Zrt. partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights4 records
ONLINET Group Zrt. competitors and assessment
Company assessmentDirect peers
- Wavetec: Offers queue management systems, digital signage, and self-service kiosks used by banks, telecoms, and government. Highly comparable to ONLINET's customer-flow and kiosk offering across service-provider verticals.
- Qmatic: Global provider of queue management, appointment booking, and customer journey solutions for banks, healthcare, retail, and public services. Directly comparable to ONLINET's EasyQ product line and the integrated kiosk-plus-software approach.
- Acrelec: Supplies kiosk hardware, self-order and self-checkout solutions, and digital store software for QSR, retail, and logistics customers. Comparable to ONLINET's hardware+software stack for service automation and customer flow.
- KIOSK Information Systems: Designs and manufactures self-service kiosks and integrated software solutions for retail, healthcare, hospitality, and government. Direct competitor to ONLINET's custom kiosk business with similar hardware-plus-services model.
Broad incumbents
- Diebold Nixdorf: Global provider of banking and retail self-service kiosks, ATMs, and connected services. Comparable at the integrated hardware + software + services level, especially for ONLINET's banking and postal/retail kiosks.
- Advantech: Industrial computing and kiosk hardware platform provider used by many self-service solution builders. Comparable as a hardware partner/competitor in the kiosk and digital-signage segment ONLINET addresses.
- NCR Voyix (NCR Corporation): Large incumbent in self-service kiosks, POS, and digital banking/retail solutions. Overlaps with ONLINET's kiosk, payment, and customer-flow offerings but at much greater scale and across many more verticals.
- Nexgen Packaging / Postal Automation Vendors (e.g., Pitney Bowes): Pitney Bowes offers postal automation, parcel lockers, and shipping management software. Comparable to ONLINET's postal parcel sender automation and LogistiQ logistics platform, though at significantly larger scale.
Regional players
- Lavi Industries: Provides queue management, stanchions, and self-service solutions primarily across North America. Comparable in customer-flow management but serves a different geography than ONLINET's European-centric footprint.
Emerging players
- Sedco (Queue Management): Specializes in queue management and customer experience solutions for financial institutions and telecom operators in MENA and emerging markets. Comparable niche focus on customer-flow software that competes with ONLINET's EasyQ.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
ONLINET Group Zrt. social profiles
Digital presenceONLINET Group Zrt. compliance and trust
Trust signalCompliance1 record
ONLINET Group Zrt. financial estimates
Financial estimateRevenue estimate
Valuation estimate
ONLINET Group Zrt. leadership team
Management profileNumber of profiles
ONLINET Group Zrt. subsidiaries and ownership
Company hierarchySubsidiaries1 record
ONLINET Group Zrt. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ONLINET Group Zrt. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ONLINET Group Zrt.
What does ONLINET Group Zrt. do?
ONLINET Group Zrt. develops, manufactures, and sells integrated hardware and software solutions for enterprise customer process management. Its portfolio includes self-manufactured kiosks (since 2005) and proprietary software platforms — EasyQ for queue management and appointment booking, and LogistiQ for logistics and shipment tracking — along with CDS and DS software, appointment booking, mobile applications, postal parcel locker automation, and highway vignette kiosks.
Is ONLINET Group Zrt. a public or private company?
ONLINET Group Zrt. is a private company. It is classified as venture growth investor backed and is currently operating.
When was ONLINET Group Zrt. founded?
ONLINET Group Zrt. was founded in 2001. It employs 11 to 50 people.
Where is ONLINET Group Zrt. based?
ONLINET Group Zrt. is headquartered in Budapest, Hungary, in the Europe region.
How does ONLINET Group Zrt. make money?
Four revenue lines are on record. Hardware Sales (Kiosks) is the primary driver. The others are software Licensing and Subscriptions, professional Services and mobile Application Development.
Who are ONLINET Group Zrt.'s main competitors?
Direct peers on record are Wavetec, Qmatic, Acrelec and KIOSK Information Systems. Broad incumbents are Diebold Nixdorf, Advantech, NCR Voyix (NCR Corporation) and Nexgen Packaging / Postal Automation Vendors (e.g., Pitney Bowes). Lavi Industries is listed as a regional player. Sedco (Queue Management) is listed as an emerging player.
Does ONLINET Group Zrt. have an API?
No public API is recorded for ONLINET Group Zrt..
What industry is ONLINET Group Zrt. in?
ONLINET Group Zrt.'s product category is Queue Management & Self-Service Kiosks. Its primary akta.pro industry code is BPAHAEAC, Customer Experience (CX) & Digital Experience, with a secondary code of TLAEAHAA, Yard Management Systems (YMS) Platforms. Its NAICS code is 541511 and its SIC code is 7370.