What Ooredoo Palestine does

Ooredoo Palestine (legal name: Mobile National Palestinian Telecommunications Company) is the second licensed mobile network operator in Palestine, operating across the West Bank and Gaza Strip. Founded in December 2006 as a partnership between National International Telecommunications (51% owned by Qatar's Ooredoo Group) and the Palestine Investment Fund (43%), the company launched commercial operations in the West Bank in July 2008 and entered Gaza in October 2017, ending an 18-year telecom monopoly in Gaza. The company operates a 4G/LTE and 3G HSPA+ (3.75) network built on Ericsson infrastructure, with advanced antenna architecture (four-way diversity, six-sector configuration) delivering near-4G performance on 3G spectrum. Core products include prepaid and postpaid voice, mobile data/internet bundles, international roaming, eSIM, digital number transfer, business solutions, mobile device sales, and value-added services such as digital gaming.

Name

Ooredoo Palestine

Legal name

شركة موبايل الوطنية الفلسطينية للاتصالات (Mobile National Palestinian Telecommunications Company)

Website

https://ooredoo.ps

Company type

Public

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

Ooredoo Palestine is the second licensed mobile network operator in Palestine (West Bank and Gaza), a subsidiary of Qatar's Ooredoo Group. It provides 4G/LTE and 3G voice, data, and roaming services to over 1.2 million consumer and business subscribers.

Ownership category

akta.pro rank

Headquarters

HQ city

Al-Bireh (البيرة)

HQ country

Palestinian Territories

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Mobile Voice Services: Prepaid and postpaid mobile voice services including local call bundles across all networks, international calling, and roaming. Revenue is generated through airtime sales, subscription fees, and per-second/minute call charges.
2. Mobile Data / Internet Bundles: Internet data packages sold to individual and business subscribers, with tiered pricing based on volume and speed. Sold as add-on bundles to voice plans or standalone data packages.
3. International Roaming: Roaming services enabling subscribers to use Ooredoo Palestine network while abroad, and vice versa. Revenue from roaming surcharges and international settlement agreements.
4. Business Solutions / Corporate Services: Customized mobile and connectivity solutions for enterprise and government clients, including dedicated business plans and bulk service provisioning.
5. Device Sales: Sale of mobile handsets and devices through retail showrooms and the online store.
6. Value-Added Services: Digital services including gaming, international calling packages, and other VAS offerings.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Ooredoo Palestine operates a mobile telecommunications network providing prepaid and postpaid voice services, tiered data and call-minute bundles, international roaming, eSIM with digital number transfer, and value-added digital services to over 1.2 million individual and business subscribers across the West Bank and Gaza. The company also sells mobile handsets through its own retail showrooms and an online SIM storefront, and provides dedicated enterprise/business solutions for corporate and government clients.

Product overview

Ooredoo Palestine operates as a telecommunications company offering a comprehensive portfolio of mobile services across Palestine. The core offering consists of mobile telecommunications services (voice, SMS, data) complemented by multiple add-on modules including internet packages, call packages, international roaming, eSIM services, balance recharge and bill payment services, digital games, business solutions for enterprise clients, and mobile device sales. The company also provides a mobile application (My Account App) for iOS and Android platforms available through major app stores, along with various promotional campaigns including World Cup-related offerings. The company operates under the Ooredoo Group global brand and was originally established as Wataniya Mobile before rebranding.

Differentiator

Problem solved

Functional benefit

Brands

• Ooredoo الخير (Ooredoo Al-Khair): Community giving program allowing employees to participate in social initiatives through financial donations or volunteering.

Products and services

• Mobile Telecommunications Services Core mobile telecommunications services including voice, SMS, and data connectivity delivered over 4G/LTE and 3G/HSPA+ networks for individual prepaid/postpaid and business subscribers across the West Bank and Gaza Strip.
• Internet Packages (حزم الإنترنت) Standalone data packages providing mobile internet access with tiered volume and speed options, available to individual and business subscribers as top-up bundles on top of base voice plans.
• Call Packages (حزم الدقائق) Standalone voice minute bundles at discounted rates for calls across all networks, purchasable as top-up add-ons with no monthly commitment required.
• International Roaming and International Calling (الاتصال الدولي والتجوال) International roaming and calling services enabling subscribers to make and receive calls and use data while traveling abroad, with 4G and 5G roaming capabilities.
• eSIM and Digital Number Transfer (التناقل الرقمي) Electronic SIM card service with online signature and digital number transfer/portability, allowing subscribers to activate a new line or port their existing mobile number without a physical SIM card.
• Digital Games (ألعاب رقمية) Digital gaming and entertainment value-added services offered to subscribers as a standalone subscription or pay-per-use offering.
• Business Solutions (حلول الأعمال) Dedicated enterprise telecommunications solutions including customized mobile plans, bulk connectivity, business internet, and dedicated account management for corporate, SMB, and government clients.
• Mobile Devices (أحدث الأجهزة) Sale of mobile handsets and devices through company-operated retail showrooms and the online store, as a hardware retail offering alongside the company's service plans.
• Online SIM Purchase (شريحتك أونلاين) E-commerce storefront at ooredoo.ps/onlinesim for online purchase of SIM cards and eSIMs with home delivery, enabling remote activation of a new mobile line.
• 3G Mobile Services (3.75 HSPA+) 3G/HSPA+ (3.75) mobile data services launched commercially in the West Bank in January 2018, providing high-speed mobile internet using four-way diversity and six-sector antenna technology to deliver near-4G speeds.

Quantifiable outcome

• 31% subscriber growth (2017) and 55% subscriber growth in Q1 2018; reached 1.2 million subscribers
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Beta (بيتا) for Palestine ICT Expo (اكسبوتك)minorStrategic or Co-development Partner · 1 January 2022Ooredoo Palestine signed a silver sponsorship agreement with Beta for the 2022 Palestine ICT Expo (اكسبوتك), a major technology exhibition in the region.
• Palestinian Ministry of Telecommunications and Information TechnologycoreOthers · 1 January 2018The Ministry of Telecommunications granted Ooredoo Palestine its operating license, allocated 3G frequencies, and approved frequency assignments for network deployment. The company works closely with the Ministry on regulatory compliance, digitization initiatives, and national telecom policy.
• Palestinian Football Federation (الاتحاد الفلسطيني لكرة القدم)coreStrategic or Co-development Partner · 1 October 2017Long-standing sponsorship and partnership agreement with the Palestinian Football Federation. Ooredoo Palestine sponsors the Professional League, Premier Division, Palestinian Cup, Super Cup, and various national teams. The company has been the primary sponsor of Palestinian football for multiple consecutive seasons.
• Palestine Exchange (PEX) / بورصة فلسطينminorOthers · 1 January 2017Ooredoo Palestine is listed on the Palestine Exchange (PEX) under the ticker symbol 'Ooredoo'. The company complies with PEX disclosure requirements, publishes financial data, and participates in the Jerusalem Index.
• PricewaterhouseCoopers (PwC) / برايس ووتر هاوس كوبرزminorOthers · 1 January 2017PwC serves as the company's independent external auditor, conducting annual financial statement audits and providing assurance on financial reporting compliance.
• Civil Society Organizations, Charities, and UniversitiesminorStrategic or Co-development Partner · 1 January 2017Ooredoo Palestine's 'Ooredoo Al-Khair' (Ooredoo Good) community program partners with civil society organizations, charitable societies, and universities to implement joint social initiatives, humanitarian aid distribution, and awareness workshops.
• Malteser International / مالتشاتminorStrategic or Co-development Partner · 1 January 2017Malteser International partnered with Ooredoo Palestine to offer bill payment and recharge services through the company's e-wallet/mobile wallet platform.
• Palestinian Ministry of EducationminorStrategic or Co-development Partner · 1 January 2017Ooredoo Palestine partnered with the Ministry of Education and the General Union of Palestinian Teachers to sponsor the national exam results announcement (امتحان الإنجاز) for six consecutive years, supporting the education sector.
• EricssoncoreTechnology or Integration · 1 January 2009Ericsson was contracted as the primary network infrastructure supplier for building Ooredoo Palestine's mobile network. The agreement covered base stations, coverage towers, network management, and services equipment. This is a core technology partnership enabling the network rollout.
• International Telecommunication Union (ITU) / الاتحاد الدولي للاتصالاتminorOthers · 18 November 2007Ooredoo Palestine joined the ITU as a member in November 2007, gaining access to UN telecom standards development and international cooperation in ICT.

Scale indicators8 records

Recent moves10 records

Expansion highlights12 records

Broad incumbents

• Ooredoo Qatar: Parent group and flagship opco of the Ooredoo brand, with 1.7M+ mobile subscribers in Qatar. Operates the same shared brand, technology stack (including similar Ericsson-built network infrastructure), and group-level product portfolio that Ooredoo Palestine benefits from, making it the most directly comparable operational and capital structure benchmark.
• Ooredoo Tunisia: Sister Ooredoo opco serving Tunisia with mobile and fixed services. Highly comparable on a per-market basis to Ooredoo Palestine as another Ooredoo Group MENA opco operating in a mid-sized market, useful for unit economics and digital service benchmarks.
• Etisalat (e&): UAE-headquartered MENA telecom incumbent (now operating as e&) with operations across the Middle East, Africa, and Asia. Comparable as a broad regional incumbent group with mobile, fixed, and digital services, useful for benchmarking Ooredoo Group's strategic positioning and MENA growth benchmarks.

Direct peers

• Jawwal: Palestine's first and incumbent mobile operator, controlled by Palestine Telecommunications Company (Paltel). Jawwal is the most direct competitor to Ooredoo Palestine, having held a monopoly in Gaza for 18 years before Ooredoo's 2017 entry, and competing head-to-head across prepaid, postpaid, and data in the West Bank.
• Palestine Telecommunications Company (Paltel): Parent company of Jawwal and the dominant fixed-line operator in Palestine. Paltel is the historical monopoly holder and Ooredoo's principal competitor, offering combined fixed-line, mobile (via Jawwal), and broadband services across the same West Bank/Gaza territory.

Regional players

• Cellcom Israel: One of Israel's largest mobile operators with coverage extending into parts of the Palestinian territory. Comparable as a regional MNO competing for the same addressable subscriber base, with similar prepaid/postpaid and data offerings but different regulatory jurisdiction.
• Bezeq Israeli Telecommunication Corp. Israel's largest fixed-line operator and parent of Pelephone, providing competing fixed and mobile services in the West Bank. Comparable as a regional full-service telecom with overlapping fixed and wireless capabilities serving the same end-customer base across the territory.
• Pelephone: Israeli mobile operator owned by Bezeq Group, providing competing mobile services in the West Bank market. Comparable as a regional MNO with overlapping 4G/5G and data offerings targeting similar end-user segments in the territory.
• Partner Communications (Orange Israel): Israeli mobile operator (branded as Orange Israel) that competes with Ooredoo Palestine in the West Bank through its network operations. Comparable as a regional MNO serving the same end-user market with overlapping 4G/data services, though operating under different regulatory frameworks.
• Zain Jordan: Major MENA mobile operator serving Jordan with similar prepaid/postpaid and data-led business model. Comparable as a regional MNO operating in an adjacent Levantine market with similar demographic and economic conditions, providing useful regional benchmarks on ARPU and digital adoption curves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OoredooPss
• Facebookfacebook.com/OoredooPs
• LinkedInlinkedin.com/company/ooredoops
• Instagraminstagram.com/ooredoops

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ooredoo Palestine