Open Door

What Open Door does

Open Door (also operating as Open Door LBK or Lubbock Open Door) is a 501(c)(3) Christian community development nonprofit founded in 1997 and headquartered in Lubbock, Texas. Originally launched as Carpenter's Church under the oversight of Broadway Church of Christ, the organization became an independent 501(c)(3) in 2011 and rebranded to Open Door in 2017 to reflect its expanded mission. It operates four integrated programs from its South Overton campus: Church (worship and pastoral care), Community Center (daily resources including showers, breakfast, mail and phone service, vital records assistance, and entry into Lubbock's Coordinated Entry System), Supportive Housing (Rapid Re-Housing and Permanent Supportive Housing for adults exiting chronic homelessness), and Survivor Housing (a Joint Transitional Housing and Rapid Rehousing program for adult survivors of sex trafficking and their children). The organization serves more than 100 households monthly through housing programs.

Operationally, Open Door runs a roughly 40-person staff with a CEO (Chad Wheeler), program directors (Jaime Wheeler for Survivor Housing, Amanda Acebedo for Supportive Housing), and a Chief Development Officer (Rynn Day). The business model is donation- and grant-dependent rather than revenue-generating, with income streams spanning individual donations processed via the Kindful platform (weekly-to-yearly recurring), an annual $5,000-per-church "The 12" partnership program, branded merchandise (t-shirts, sweatshirts, hats, mugs with 20% of purchase supporting operations), and rental income flowing through landlord partnerships tied to Rapid Re-Housing and Permanent Supportive Housing subsidies. Go-to-market is community- and event-led: grassroots referral, volunteer engagement (with a 3-week training program), and recurring events including the April Hub City Bed Run ($500 team registration) and October Open House.

The technology stack is conventional and non-proprietary — Squarespace web properties, Kindful for donation processing, Google Forms for volunteer intake, and an ecommerce storefront — with no app, API, or AI/ML capability disclosed. Systemic integration is achieved through memberships in the South Plains Homeless Consortium, Texas Homeless Network, South Plains Food Bank, and Texas Health & Human Services. Religious adherence is not required for any program, although faith-rooted values (Faith, Community, Compassion, Empowerment, Transformation) frame the organization's operating principles.

Name

Open Door

Legal name

Lubbock Open Door

Website

https://opendoorlbk.org

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Open Door LBK is a Lubbock, Texas-based 501(c)(3) nonprofit founded in 1997 that operates an integrated Church, Community Center, Supportive Housing, and Survivor Housing continuum of care for people experiencing poverty, chronic homelessness, and sex trafficking.

Ownership category

akta.pro rank

Product category

Social Services & Nonprofit Housing

NAICS

Community Housing Services (62422), Individual and Family Services (6241), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Supportive housing services
• Homeless services nonprofit
• Community development programs
• Survivor housing services
• Transitional housing programs

Headquarters

HQ city

Lubbock

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Individual Donations: Tax-deductible donations from individuals, both one-time and recurring. Donations can be made through the Kindful platform with options for weekly, bi-weekly, monthly, quarterly, or yearly recurring gifts.
2. Church Partnerships: The 12 church partnership program requires $5,000/year ($416/month) commitment from participating churches. This provides unrestricted giving to sustain Community Center utilities and housing programs.
3. Merchandise Sales: Online merchandise sales including apparel (t-shirts $22-$29, sweatshirts $31.50-$48), headwear ($17-$25), accessories (mugs $12-$13.50), and children's items. 20% of purchase price supports the organization.
4. Landlord Participation: Property owners partner through Rapid Re-Housing and Permanent Supportive Housing programs. This generates rental income through housing vouchers and subsidies while providing guaranteed rent to landlords.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Open Door operates a Christian community development nonprofit providing an integrated continuum of care for people experiencing poverty, homelessness, and sex trafficking in Lubbock, Texas. Its core services span four programs — Church (worship and pastoral care), Community Center (daily basic-needs services and coordinated entry access), Supportive Housing (long-term housing with case management for chronic homelessness), and Survivor Housing (transitional housing with therapeutic services for adult survivors of sex trafficking and their children). Together these programs serve more than 100 households each month.

Product overview

Open Door LBK is a Christian community development organization offering a portfolio of interconnected social services programs. The organization operates four core programs: Church (worship and pastoral care), Community Center (daily resources and coordinated entry), Supportive Housing (long-term housing for chronic homelessness), and Survivor Housing (transitional housing for sex trafficking survivors). Additionally, the organization sells branded merchandise as a fundraising mechanism. Together, these programs provide a continuum of care supporting people from crisis through stability, enabling individuals to live, thrive, and belong in the community.

Differentiator

Problem solved

Functional benefit

Brands

• Open Door Church: Christian community where everyone is welcome, serving as a central support system for people throughout their journey from homelessness to housing.
• Open Door Community Center
• Open Door Supportive Housing
• Open Door Survivor Housing

Products and services

• Open Door Church A Christian community and worship service open to everyone regardless of housing status, providing worship services, pastoral care, Bible study, and spiritual support as part of Open Door's continuum of care.
• Open Door Community Center A daily open resource center offering showers, daily breakfast, mail and phone service, lockers, vital records assistance, life skills classes, and serving as the Entry Point for Lubbock's Coordinated Entry System for people experiencing poverty and homelessness.
• Supportive Housing Long-term housing with comprehensive supportive services for adults exiting chronic homelessness, including case management, patient navigation, and housing stability support, currently serving more than 100 households each month.
• Survivor Housing Joint Transitional Housing and Rapid Rehousing program providing temporary housing with therapeutic supportive services in private apartments for adult survivors of sex trafficking and their children, including case management, peer support, counseling, childcare, and transportation.
• Branded Merchandise Online merchandise storefront selling branded apparel (t-shirts $22-$29, sweatshirts $31.50-$48), headwear ($17-$25), accessories (mugs $12-$13.50), and children's items. Twenty percent of each purchase price supports Open Door's mission.

Quantifiable outcome

• 100+ households served monthly through housing programs
• +1 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• South Plains Homeless ConsortiumcoreOthersOpen Door is a member of the South Plains Homeless Consortium, a collaborative network addressing homelessness across the South Plains region of Texas.
• Texas Homeless NetworkcoreOthersOpen Door holds membership in the Texas Homeless Network, connecting local efforts to statewide homelessness resources and coordination.
• South Plains Food BankminorOthersAs a member of South Plains Food Bank, Open Door accesses food resources to support their community meal programs and food assistance services.
• Texas Health & Human ServicescoreOthersOpen Door is a member of Texas Health & Human Services, likely accessing state resources and coordination for social services programs.
• All State Fence + SupplyminorOthersBusiness partner featured on website with logo. Nature of partnership collaboration not fully specified in available materials.
• Broadway Church of ChristcoreStrategic or Co-development PartnerFrom 1997-2010, Broadway Church of Christ provided oversight for Open Door (then Carpenter's Church). In 2011, Open Door became independent as a 501(c)(3) nonprofit.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Regional players

• Salvation Army Lubbock:

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@LubbockOpenDoor
• Facebookfacebook.com/opendoorlbk
• Instagraminstagram.com/opendoorlbk
• LinkedInlinkedin.com/company/opendoorlbk

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Open Door