Open Plaza
Open Plaza is a Chilean regional shopping mall operator and wholly-owned subsidiary of Falabella Inmobiliario SpA, running ten malls across Chile with Falabella, Tottus, and Sodimac as anchor tenants serving families and SMB retailers.
- Company typePrivate
- Founded-
- HeadquartersSantiago, Chile
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Open Plaza does
Open Plaza is a Chilean regional shopping mall operator wholly owned by Falabella Inmobiliario SpA, which in turn sits within the publicly-traded Falabella S.A. group (NYSE: Falabella). The company operates ten shopping centers across Chile spanning Arica in the far north to Tobalaba in Santiago (Peñalolén), covering cities including Chillán, La Calera, Ovalle, Puente Alto, Rancagua, San Felipe, Santa Julia (Viña del Mar), and Talca. Each mall combines anchor tenants — the Falabella department store, Tottus supermarkets, Sodimac home improvement, and pharmacies (Cruz Verde, Salcobrand) — with a long tail of SMB retailers, restaurants, banks, and service providers, positioning Open Plaza as a one-stop family shopping and entertainment destination rather than a single-category retail venue.
The operating model is real-estate-led: Open Plaza develops, leases, and manages mall common areas and tenant spaces, monetizing through tenant rents (not publicly disclosed), common-area charges, parking, and on-site services such as bathrooms, sanitization stations, accessibility features, and car wash. Supporting digital infrastructure consists of a Drupal-based corporate website (openplaza.cl), per-mall store directories, a newsletter subscription funnel, and active social channels (YouTube, Instagram, Facebook) used to drive footfall and promote tenant activity. Differentiators include the Falabella ecosystem integration (cross-promotion with Banco Falabella, CMR loyalty points, Seguros Falabella, and Viajes Falabella) and customer-experience features such as a formally protocolized Pet Friendly policy aligned with Chilean Law N°21.020.
The customer base is two-sided: end consumers (families and general shoppers seeking retail, dining, entertainment, banking, and supermarket services) and B2B tenants (anchor retailers, SMB shop owners, restaurants, and service providers). Corporate headquarters is in Las Condes, Santiago, with 127 employees supporting a centralized management structure. Open Plaza launched its most recent mall, Open Tobalaba, in Peñalolén, Santiago in March 2025. Pricing, lease economics, revenue figures, and detailed financial performance are not publicly disclosed.
Open Plaza firmographics
Firmographics- Name
- Open Plaza
- Legal name
- Open Plaza Chile SpA
- Website
- https://openplaza.cl
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Open Plaza is a Chilean regional shopping mall operator and wholly-owned subsidiary of Falabella Inmobiliario SpA, running ten malls across Chile with Falabella, Tottus, and Sodimac as anchor tenants serving families and SMB retailers.
- Ownership category
- akta.pro rank
Open Plaza industry classification
Industry- Product category
- Shopping Mall Operations
- NAICS
- General Merchandise Retailers (455)
- SIC
- Retail-Misc General Merchandise Stores (5399), Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Regional Department Store–Anchored Multi-Category Retail (Store-in-Store) (CRAGAFAH)
Keywords
Where Open Plaza is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices11 records
Markets served
Open Plaza business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Personnel, Marketing or Sales, Others
Distribution channels1 record
Marketing channels5 records
Open Plaza product offering
Product offeringCore offering
Open Plaza operates a regional shopping mall network across Chile, leasing physical retail space to anchor and specialty tenants (including Falabella, Sodimac, Tottus, Cruz Verde, Salcobrand, restaurants, and service providers) and providing common-area customer services such as parking, family amenities, accessibility features, and a pet-friendly environment. The company also operates the openplaza.cl website, a store directory, and an event/news newsletter as digital channels supporting its physical mall operations.
Product overview
Open Plaza is a Chilean shopping mall chain operated by Falabella Inmobiliario SpA, operating 10 regional malls across Chile. The core offering is retail mall spaces featuring tenant stores (including anchor tenants like Tottus, Sodimac, Falabella, Cruz Verde, Salcobrand), supplemented by customer services such as parking, sanitization stations, and accessibility features. Additional offerings include newsletter subscription for event notifications, a pet-friendly policy for dogs and cats, and online store directories organized by mall location and category.
Differentiator
Problem solved
Functional benefit
Products and services
- Open Plaza Mall Network Regional shopping mall chain operated by Falabella Inmobiliario SpA, operating 10 locations across Chile. Provides retail spaces leased to anchor stores (Falabella, Tottus, Sodimac) and specialty tenants (pharmacies, restaurants, fashion, electronics, services), together with common-area services and customer amenities.
- Open Plaza Tobalaba Newly opened (2025) Open Plaza shopping center at Av. Tobalaba 11.201, Peñalolén, Santiago, offering retail, dining, home improvement, and a fitness gym within the Open Plaza mall network format.
Companies that use Open Plaza
Customer profileSegments2 records
Ideal customer profiles2 records
Open Plaza technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Open Plaza partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- FalabellacorePart of Falabella corporate ecosystem; Falabella is an anchor tenant and major retail brand operating within Open Plaza shopping centers. As a subsidiary of Falabella Inmobiliario SpA, Open Plaza is integral to Falabella's retail real estate operations.
- CMR (Promotora CMR Falabella)coreCMR Falabella operates the CMR Puntos loyalty program and issues credit cards used throughout the Falabella ecosystem including Open Plaza shopping centers.
- Banco FalabellacoreBank services and credit products offered at Open Plaza locations and integrated with CMR Puntos loyalty program within the Falabella ecosystem.
- Viajes FalabellaminorTravel agency services integrated into the Falabella ecosystem, available to Open Plaza customers as part of the broader service offering.
- Seguros FalabellaminorInsurance products offered through Falabella ecosystem accessible to Open Plaza customers.
- SodimaccoreHome improvement and construction retail chain operating as anchor tenant in multiple Open Plaza shopping centers across Chile.
- TottuscoreSupermarket chain operating as anchor tenant in Open Plaza shopping centers including Santa Julia and Talca locations.
- Red de AlimentosminorNon-profit food recovery network partnered with Falabella/Open Plaza for community food donation initiatives, helping distribute food to vulnerable populations through various NGOs.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Open Plaza competitors and assessment
Company assessmentDirect peers
- Mall Plaza: Chilean shopping mall operator also owned by Falabella S.A., operating ~25 malls across Chile, Peru, and Colombia. Directly comparable as a sibling Falabella-group mall chain serving middle-class consumers with similar anchor tenant ecosystems (Falabella, Tottus).
- Parque Arauco S.A. Chilean-listed shopping center operator running Parque Arauco, Mall Plaza, and Marina Arauco in Chile plus assets in Peru and Colombia. Closely comparable in regional mall operations, multi-format retail real estate, and Latin American footprint.
- Cencosud Shopping: Chilean mall operator spun from Cencosud S.A., operating 40+ shopping centers across Chile, Peru, Colombia, and Argentina. Directly comparable given its large mall portfolio, integration with anchor retail tenants (Jumbo, Easy, Paris), and similar customer base.
Broad incumbents
- Ripley Corp: Chilean-Peruvian department store chain with integrated mall real estate operations. Comparable as a Chilean regional retail-and-real estate player competing for similar anchor-store tenants and consumer wallet share.
- Easy (Cencosud): Chilean home improvement retailer and anchor-format competitor to Sodimac within Cencosud's mall network. Comparable as a Chilean big-box retail tenant that competes for the same anchor slots and consumer foot traffic.
- Sodimac S.A. Chilean home improvement chain and anchor tenant at Open Plaza malls; part of Falabella S.A. Comparable as a Chilean retail ecosystem player sharing customer flow and Falabella-group strategic alignment.
- S.A.C.I. Falabella: Publicly-listed Chilean retail and financial services conglomerate and ultimate parent of Open Plaza. Operates department stores, home improvement, supermarkets, and banking, and is itself the principal anchor tenant at Open Plaza malls.
Regional players
- Grupo Patio (Patio Comercial): Chilean-based shopping center developer and operator with malls primarily in Santiago. Comparable as a Chilean regional mall operator serving similar consumer segments with mid-tier positioning.
- Mall Plaza Trujillo / Plaza de la Familia (Peru): Peruvian regional mall operations under the Mall Plaza brand (Falabella group). Comparable as a sister Falabella mall chain operating in a neighboring Andean market with similar anchor tenant mix.
Emerging players
- La Polar S.A. Chilean department store chain operating physical retail locations across the country. Comparable as a Chilean retailer competing for similar mid-income consumer shopping trips, with overlap in physical retail formats.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights6 records
Customer concentration
Open Plaza social profiles
Digital presenceOpen Plaza financial estimates
Financial estimateRevenue estimate
Valuation estimate
Open Plaza leadership team
Management profileNumber of profiles
Profiles2 records
Open Plaza funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Open Plaza M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Open Plaza
What does Open Plaza do?
Open Plaza operates a regional shopping mall network across Chile, leasing physical retail space to anchor and specialty tenants (including Falabella, Sodimac, Tottus, Cruz Verde, Salcobrand, restaurants, and service providers) and providing common-area customer services such as parking, family amenities, accessibility features, and a pet-friendly environment. The company also operates the openplaza.cl website, a store directory, and an event/news newsletter as digital channels supporting its physical mall operations.
Is Open Plaza a public or private company?
Open Plaza is a private company. It is classified as corporate owned and is currently operating.
When was Open Plaza founded?
Open Plaza was founded in -1. It employs 101 to 250 people.
Where is Open Plaza based?
Open Plaza is headquartered in Santiago, Chile, in the Latin America region.
Who are Open Plaza's main competitors?
Direct peers on record are Mall Plaza, Parque Arauco S.A. and Cencosud Shopping. Broad incumbents are Ripley Corp, Easy (Cencosud), Sodimac S.A. and S.A.C.I. Falabella. Regional players are Grupo Patio (Patio Comercial) and Mall Plaza Trujillo / Plaza de la Familia (Peru). La Polar S.A. is listed as an emerging player.
Does Open Plaza have an API?
No public API is recorded for Open Plaza.
What industry is Open Plaza in?
Open Plaza's product category is Shopping Mall Operations. Its primary akta.pro industry code is CRAGAFAH, Regional Department Store–Anchored Multi-Category Retail (Store-in-Store). Its NAICS code is 455 and its SIC code is 5399.