Stadt Opfikon

What Stadt Opfikon does

Stadt Opfikon is the municipal government entity (Gemeinde) serving the residents of Opfikon, Glattbrugg, and Glattpark in Canton Zurich, Switzerland. The municipality operates from its Stadthaus administrative headquarters at Oberhauserstrasse 25, Glattbrugg, and delivers a comprehensive portfolio of public services including resident registration, taxation, construction permits, social services, naturalization, cemetery operations, and community engagement. Its customer base is the captive resident population of approximately 20,000, segmented into general citizens, senior citizens (60+), families with children, youth (12-20), and migrant/new residents requiring integration support.

The municipality operates an integrated senior care platform centered on the Alterszentrum Gibeleich — a 37-apartment senior living facility with a dementia care unit, stationary nursing, an on-site public restaurant (Restaurant Gibeleich, open 364 days/year), and a Spitex home care unit that was merged into the facility on January 1, 2025. Adjacent service lines include Jugendarbeit (youth work via CHECK-IN 19 youth center and mobile outreach), Kinderbetreuung (childcare coordination and subsidized supplementary care), Integrationsstelle (German language courses, integration counseling), and Quartierarbeit und Freiwilligenarbeit (neighborhood development and volunteer coordination). The digital layer consists of an opfikon.ch website and Online-Schalter portal built on the Innovative Web AG platform with SSL/TLS encryption and a user account system for online counter services and reservations.

The business model is tax-funded public administration rather than commercial revenue generation. Revenue streams include local property and income taxes, transaction-based service fees (permits, parking, cemetery services), facility rental and usage fees (senior apartments, restaurant, event spaces), and managed-care revenue from residential, nursing, dementia, and Spitex services (KLV-billable nursing invoiced directly to Swiss health insurers). Distribution is direct-to-resident through the Stadthaus, departmental offices, and the online portal; the marketing channels are informational (website, Stadt-Anzeiger newspaper, Facebook, LinkedIn, email newsletters) rather than commercial. The technology partner is Innovative Web AG, and the entity has no public APIs, no mobile app, and no disclosed AI/ML capabilities.

Name

Stadt Opfikon

Legal name

Stadt Opfikon

Website

https://opfikon.ch

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Stadt Opfikon is a Swiss municipal government entity in Canton Zurich providing statutory public services — including registration, taxation, senior care, youth work, family support, and migrant integration — to the residents of Opfikon, Glattbrugg, and Glattpark, funded by local taxes and service fees.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Business Services, Nec (7389)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Taxpayer Services, Education & Outreach (BPAIADAM), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), City/Municipal Public Health Departments (HLAJAAAC), Urban High-Rise CCRCs (HLADAEAG)

Keywords

• Municipal government services
• Senior care services
• Social services
• Public administration
• Community integration programs

Headquarters

HQ city

Glattbrugg

HQ country

Switzerland

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Municipal Tax Revenue: Revenue from local taxation including property taxes and income taxes from residents and businesses operating in Opfikon.
2. Service Fees: Various municipal service fees including child care subsidies administration, cemetery/burial services, parking, construction permits, and other administrative services.
3. Facility Rental and Usage Fees: Revenue from renting municipal facilities including Alterszentrum Gibeleich apartments, restaurant services, event spaces, and community centers.
4. Alterszentrum Gibeleich Care Services: Residential care, nursing care, dementia care, and home care services (Spitex) for elderly residents. Revenue from care fees, housing rentals, and meal services.
5. Community Restaurant Services: Restaurant Gibeleich operates 364 days per year, serving daily menus, monthly specials, and à la carte items. Also provides catering and banquet services.

Pricing tiers

Distribution channels4 records

Marketing channels7 records

Core offering

Stadt Opfikon is a Swiss municipality delivering statutory local government services to residents of Opfikon, Glattbrugg, and Glattpark. Its core offerings include resident registration, civil status documentation, taxation, construction permits, social services, senior residential and home care (Alterszentrum Gibeleich, Spitex), youth work, family and childcare support, migrant integration assistance, cemetery and funeral services, and community facilities. Revenue is generated from municipal taxes and administrative service fees, with services delivered online via the Online-Schalter and physically at the Stadthaus and specialized facility locations.

Product overview

Stadt Opfikon is a municipal government entity providing comprehensive public services through its city administration website. The offering consists of core administrative services and specialized citizen services including: Alterszentrum Gibeleich (elderly care center with 37 senior apartments, dementia care, and stationary nursing), Abteilung Gesellschaft (social services covering naturalization, family, youth, and senior services), Jugendarbeit Opfikon (youth work with youth center and sports programs), Integrationsstelle (integration and German language services), Quartierarbeit (neighborhood development and volunteer coordination), Restaurant Gibeleich (public restaurant), Spitex home care services, and Kinderbetreuung (childcare services). The Alterszentrum Gibeleich serves as a central hub, integrating residential care, home care (Spitex), and community services.

Differentiator

Problem solved

Functional benefit

Products and services

• Alterszentrum Gibeleich Municipal elderly care center offering 37 senior apartments with services, a dementia care unit, and stationary nursing care for Opfikon residents. Integrated with Spitex home care services since January 2025.
• Restaurant Gibeleich Public restaurant within the Alterszentrum Gibeleich, open 364 days per year from 09:00 to 18:00, serving daily menus, monthly specials, à la carte items, catering and banquet services.
• Abteilung Gesellschaft (Social Affairs Department) Municipal social services department responsible for naturalization, neighborhood and volunteer work, family services, youth work, senior services (Anlaufstelle 60+), health, and funeral/burial services.
• Jugendarbeit Opfikon (KJOK) Youth work services including youth center CHECK-IN 19, Midnight Game sports program, holiday activities, boys' and girls' work, outreach mobile youth work, and youth counseling for adolescents aged 12-20.
• Integrationsstelle (Integration Office) Integration office providing German language courses, playgroups with language support, integration counseling, and family information services for migrant newcomers.
• Quartierarbeit und Freiwilligenarbeit Neighborhood development and volunteer coordination services including Quartiermobil, Rollpark Opfikon, Quartierraum Rohr/Platten community space, and volunteer engagement opportunities.
• Spitex Stadt Opfikon Home care and nursing services integrated into Alterszentrum Gibeleich since January 2025, providing examination, treatment care, basic care, and household services to residents in their own homes.
• Kinderbetreuung Opfikon Childcare services including babysitting coordination, subsidized family supplementary childcare, emergency childcare, playgroups, and day family placement through Tagesfamilienverein Zürcher Unterland.
• Friedhof Halden (Cemetery and Funeral Services) Cemetery and funeral services including burial grounds and a neutral nondenominational funeral hall (Abdankungshalle) with three preparation rooms, located at Schulstrasse 6, Glattbrugg.
• Anlaufstelle 60+ (Senior Contact Point) Senior citizen contact point offering information, advice, and event coordination (e.g., monthly Sunday lunch at CHF 15.00 per menu) for senior residents.
• Online-Schalter (Online Counter) Online service portal allowing residents to access forms, submit applications, make reservations, and conduct transactions digitally without visiting municipal offices.

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Zivilstandskreis KlotencoreOthersOpfikon belongs to the civil registry district of Kloten. The civil registry office in Kloten handles birth certificates, marriage certificates, death certificates, family documents, and citizenship documents for Opfikon residents.
• KZU Kompetenzzentrum Pflege und GesundheitminorOthersOne of three care and nursing centers available to Opfikon residents, complementing Alterszentrum Gibeleich and Tertianum Bubenholz for senior care needs.
• Tertianum BubenholzminorOthersResidential and nursing care facility available to Opfikon residents as an alternative to Alterszentrum Gibeleich for senior living and care services.
• Schweizerisches Rotes Kreuz (SRK) Kanton ZürichcoreStrategic or Co-development PartnerPartnership for children's services including babysitting courses for youth, emergency childcare services, and the 'mitten unter uns' integration program where foreign-language children are matched with German-speaking host families.
• Schule OpfikoncoreStrategic or Co-development PartnerCollaboration with local schools on childcare subsidies, youth work coordination (KJOK), and educational programs for families. The school administration handles family supplementary childcare subsidization since August 2022.
• WBK Dübendorf (Wirtschaftsschule kv) Sprachzentrum)coreStrategic or Co-development PartnerPartnership for German language courses and integration. WBK Dübendorf conducts German courses at Zentrum 130 in Opfikon, including daytime courses with childcare, evening courses, conversation courses, literacy courses, and integration courses.
• KJOK (Kinder- und Jugendarbeit Opfikon koordiniert)coreStrategic or Co-development PartnerCoordination body combining youth work from school social work, Protestant church, Catholic church, and family/youth work in Opfikon. Jointly organizes events and programs for children and youth.
• Reformierte Kirche and Katholische Kirche OpfikonminorStrategic or Co-development PartnerChurch partners participating in KJOK coordination and providing support for youth work, family services, and community programs.
• Tagesfamilienverein Zürcher UnterlandminorChannel Partner/ Reseller/ DistributorOrganization for day family (foster care) services in the Zurich lowlands region. Recommended for families wanting to register as day care providers.
• Krippenaufsicht Stadt ZürichminorOthersNursery supervision authority for Opfikon. Responsible for supervising registered day families and conducting annual inspection visits.
• Migrationsamt des Kantons ZürichminorOthersCantonal migration office that reviews applications, issues entry and residence permits, extends visas, and issues return travel visas.
• SIKJM (Schweizerisches Institut für Kinder und Jugendmedien)minorStrategic or Co-development PartnerSwiss Institute for Children's and Youth Media. Partnership for 'Schenk mir eine Geschichte' (Family Literacy) project supporting parents with migration backgrounds in their children's language development.
• insieme-WiZUminorStrategic or Co-development PartnerDisability organization. Partnership for gallery exhibitions showcasing art by people with cognitive disabilities, promoting inclusion in the community.
• Innovative Web AG (i-web.ch)coreTechnology or IntegrationTechnology partner responsible for the city's website system, hosting, technical maintenance, and ongoing development of all web components.

Recent moves7 records

Expansion highlights5 records

Direct peers

• Stadt Bern: Swiss capital municipality running a comparable set of citizen services including elderly care centers and digital portals — useful as a national-scale peer for service-design comparison.
• Stadt Uster: Mid-sized Zurich canton municipality with comparable elderly care, social services, and integration programs; a useful regional operating peer.
• Stadt Kloten: Adjacent Zurich-Unterland municipality and Opfikon's civil registry district partner. Highly comparable in scale, geography, and service offering including elderly care via its own KZU Kompetenzzentrum.
• Stadt Winterthur: Second-largest city in Canton Zurich providing the same statutory municipal services plus integrated elderly care and social services — a peer for service design and digital citizen-services benchmarking.
• Gemeinde Bassersdorf: Small Zurich-Unterland municipality offering the standard municipal service stack; directly comparable on scale, demographics, and canton-level operating environment.
• Stadt Zürich: Largest Swiss municipality, also in Canton Zurich. Operates the full municipal stack (taxation, social services, elderly care, integration, youth, family) and is the natural benchmark for Opfikon's service breadth and operating model.

Broad incumbents

• Tertianum: Switzerland's largest private senior living and care operator; Opfikon itself refers residents to Tertianum Bubenholz. Comparable on residential, nursing and dementia care services but operating commercially across multiple cantons.
• KZU Kompetenzzentrum Pflege und Gesundheit: Regional care and nursing center serving the same Zurich-Unterland catchment; listed by Stadt Opfikon as one of three senior care options for residents. Comparable operating model (residential + nursing) but a specialized provider rather than full-service municipality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/opfikon
• LinkedInlinkedin.com/company/stadt-opfikon

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Opfikon