Optum UK
Optum UK is the UK arm of Optum (UnitedHealth Group), providing NHS organisations with Electronic Patient Record services, cloud-native enterprise imaging (Stratus), population health management, and medicines optimisation decision support (Population360, ScriptSwitch), delivered via NHS procurement frameworks.
- Company typePrivate
- Founded2002
- HeadquartersLondon, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Optum UK does
Optum UK is the United Kingdom operating entity of Optum, the health services and innovation division of UnitedHealth Group (NYSE: UNH). Registered as Optum Health Solutions (UK) Limited at 10th Floor, 5 Merchant Square, Paddington, London (company number 08630286), it has been active in UK healthcare since 2002 and operates alongside a Cheshunt-based Enterprise Imaging support office linked to Change Healthcare UK Holdings Ltd. The UK business serves almost exclusively NHS customers — NHS Trusts, Integrated Care Boards, Clinical Commissioning Groups, Primary Care Networks, NHS England, and Crown Commercial Service — across four core solution areas: Electronic Patient Record (EPR) services spanning strategy, implementation, optimisation, and informatics; Enterprise Imaging Solutions built on the cloud-native Stratus Imaging platform (Archive, Viewer, Share, Discover, Analytics) running on Google Cloud plus the inherited Change Healthcare radiology and cardiology portfolios; Population Health Management (PHM) intelligence, advisory services, and the PHM Reporting Suite; and Medicines Optimisation through the Population360 clinical decision support tool and ScriptSwitch point-of-prescribing system.
The technical backbone combines cloud-native SaaS infrastructure (Stratus Imaging on Google Cloud, HITRUST CSF and SOC 2 Type 2 certified), Class I Medical Device-certified decision support (Population360 under EU MDD 93/42/EEC and UK MDR 2002), and a clinically led advisory workforce. Revenue is generated primarily through subscription/recurring SaaS contracts for medicines optimisation and imaging, plus professional services revenue from EPR delivery and transformation consulting. All sales flow through NHS and Crown Commercial Service procurement frameworks (HSS, G-Cloud 13, NHS SBS, DOS6, Spark DPS, SCW DPS), enabling direct call-offs and mini-competitions rather than full tenders. Pricing is not publicly disclosed, and the UK entity does not separately report revenue, though it sits within a parent organisation whose global Optum division contributes a substantial share of UnitedHealth Group's overall revenue.
Optum UK firmographics
Firmographics- Name
- Optum UK
- Legal name
- Optum Health Solutions (UK) Limited
- Website
- https://optum.co.uk
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Optum UK is the UK arm of Optum (UnitedHealth Group), providing NHS organisations with Electronic Patient Record services, cloud-native enterprise imaging (Stratus), population health management, and medicines optimisation decision support (Population360, ScriptSwitch), delivered via NHS procurement frameworks.
- Ownership category
- akta.pro rank
Optum UK industry classification
Industry- Product category
- Healthcare IT Services
- NAICS
- Diagnostic Imaging Centers (621512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Surgical & Medical Instruments & Apparatus (3841), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Medical-Grade Device Connectivity & Device Management (MDM) (HLACAFAG)
- akta.pro secondary industry
- Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)
Keywords
Where Optum UK is headquartered
LocationHeadquarters
- HQ city
- London
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Optum UK business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations
Revenue model
- NHS Commissioning Support Services: Provider contract management, administrative, finance and business intelligence services delivered to Primary Care Networks (PCNs) and Integrated Care Boards (ICBs). Revenue generated through framework agreements and service contracts with NHS organisations.
- Enterprise Imaging Solutions: Cloud-native enterprise imaging solutions including radiology, cardiology, mammography, and image management. Delivered as SaaS or on-premise solutions through NHS procurement frameworks.
- EPR Implementation Services: Strategy, implementation, optimisation and informatics services for Electronic Patient Record systems across NHS organisations.
- Medicines Optimisation Tools: Population360 and ScriptSwitch prescribing decision support tools providing clinical decision support at point of prescribing, delivered through NHS SBS framework.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Optum UK product offering
Product offeringCore offering
Optum UK provides health technology and advisory services to the UK NHS, including Electronic Patient Record strategy, implementation, optimisation, and informatics services; enterprise medical imaging solutions covering radiology, cardiology, and mammography delivered via the cloud-native Stratus Imaging platform built on Google Cloud; Population Health Management intelligence and analytics; and medicines optimisation tools including Population360 and ScriptSwitch prescribing decision support systems. The company sells these offerings primarily to NHS Trusts, Integrated Care Boards, Primary Care Networks, and Clinical Commissioning Groups through accredited procurement frameworks.
Product overview
Optum UK provides an integrated portfolio of health services, digital products, and advisory solutions for the UK NHS and healthcare system. The core offerings include Electronic Patient Record (EPR) Services providing end-to-end lifecycle support across strategy, implementation, optimisation, and informatics; Enterprise Imaging Solutions offering a comprehensive radiology and cardiology imaging platform including the cloud-native Stratus Imaging suite (Archive, Viewer, Share, Discover, Analytics), Change Healthcare Cardiology solutions (PACS, Echo, Cath, Hemodynamics, ECG Management, Analytics, EP Solutions, Nuclear Medicine, Charge Manager), and Change Healthcare Radiology solutions (Mammography Plus, Workflow Intelligence, Image Repository, Imaging Fellow, Enterprise Viewer); and Population Health Management services including Population360 and ScriptSwitch Prescribing clinical decision support tools, PHM Reporting Suite, and advisory services. The portfolio is delivered through NHS procurement frameworks including NHS SBS Medicines Optimisation Prescribing Decision Support Systems 3, G-Cloud 13, HSS Framework, and others. Optum UK operates as a division of UnitedHealth Group with approximately 300,000 people collaborating worldwide and has served the UK healthcare arena since 2002.
Differentiator
Problem solved
Functional benefit
Products and services
- Electronic Patient Record Services End-to-end Electronic Patient Record lifecycle support including EPR strategy consulting, controlled go-live implementation, post-go-live optimisation, and informatics analytics across multiple EPR vendor platforms (including EMIS Web) to help NHS organisations plan, implement, and optimise electronic patient record systems.
- Enterprise Imaging Solutions Digital enterprise imaging platform covering radiology, cardiology, mammography, and cloud-native medical imaging archive, delivered via the Stratus Imaging suite built on Google Cloud and the Change Healthcare radiology and cardiology product lines, designed to improve care coordination across medical specialties.
- Population Health Management Services Population health intelligence, business and clinical intelligence, research tools, decision support tools, integrated care coordination, transformation programme management, workforce and leadership support, digital and remote technology, and patient pathway optimisation services to help NHS organisations move to integrated models of care based on intelligence-led population health management.
- ScriptSwitch Prescribing Point-of-prescribing clinical decision support tool that helps clinicians make informed prescribing decisions by suggesting cost-effective and clinically appropriate alternatives at the point of care, sold through the NHS SBS Medicines Optimisation Prescribing Decision Support Systems 3 framework.
- Population360 Clinical decision support system providing population-wide risk analysis, cost-saving opportunity identification, adherence detection, and medication safety alerts. Links directly into clinical systems with live daily data updates and supports customisable PINCER alerts for ICBs, clinical pharmacists, and primary care prescribers.
- PHM Reporting Suite Cloud software for population health management reporting sold through the G-Cloud 13 framework, enabling NHS organisations to access population health analytics and reporting tools via Crown Commercial Service procurement.
Quantifiable outcome
- 81% reduction in GP home visits
- +2 more outcomes
Companies that use Optum UK
Customer profileNamed customers6 records
Segments3 records
Ideal customer profiles2 records
Optum UK technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability6 records
Feature4 records
Optum UK partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- NHS SBScoreAccredited supplier on NHS SBS Medicines Optimisation Prescribing Decision Support Systems 3 Framework (SBS 10252) for point-of-prescribing decision support products including ScriptSwitch Prescribing and Population360.
- South, Central and West Commissioning Support UnitminorOptum accredited supplier on SCW Consultancy Dynamic Purchasing System 2.0 (2023-2028) providing clinical measurement, health economics, digital transformation, and system transformation services.
- Crown Commercial ServicecoreAccredited supplier on G-Cloud 13 Framework (cloud software and support services) and Digital Outcomes and Specialists 6 (DOS6) framework for digital outcomes. Services include PHM Reporting Suite, ScriptSwitch Prescribing, Population360, and advisory services.
- Crown Commercial Service (Spark DPS)minorAccredited supplier on Spark: The Technology Innovation Marketplace Dynamic Purchasing System (RM6094) for emerging technology products including AI, IoT, and data analytics.
- NHS EnglandcoreOptum is an accredited supplier on the Health Systems Support (HSS) Framework providing population health intelligence, clinical intelligence, transformation programme management, and digital technology services to NHS organisations.
- Google CloudcoreStratus Imaging cloud-native enterprise imaging platform is built on Google Cloud infrastructure, providing scalable, secure medical imaging archive and analytics capabilities.
- Change HealthcarecoreChange Healthcare is now part of Optum. Provides enterprise imaging solutions including radiology, cardiology, mammography, and image management solutions under the Optum enterprise imaging portfolio.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Optum UK competitors and assessment
Company assessmentDirect peers
- TPP: UK-based EPR vendor (SystmOne) with deep primary care and secondary care penetration. Competes with Optum UK across NHS EPR, integrated care, and PHM contracts.
- Sectra: Enterprise imaging vendor with significant NHS PACS footprint. Competes directly with Optum UK's Stratus Imaging and Change Healthcare imaging portfolio for radiology and enterprise imaging contracts.
- Epic Systems: US-based EPR vendor competing for large NHS Trust contracts alongside Optum UK's EPR services. Direct competitor in electronic patient record strategy, implementation, and optimisation across NHS organisations.
- System C Healthcare: UK-based health IT vendor providing EPR, integration, and population health solutions to NHS Trusts. Direct competitor to Optum UK in UK EPR and digital transformation work.
- Oracle Health (Cerner): Major EPR and population health vendor with established NHS presence. Competes directly with Optum UK on EPR implementation and PHM contracts across NHS Trusts and ICBs.
- Agfa HealthCare: Enterprise imaging and PACS vendor with established NHS contracts. Direct competitor to Optum UK's Stratus Imaging Archive, Viewer, and Change Healthcare imaging products.
- EMIS Health: UK primary care EPR vendor (EMIS Web) and prescribing decision support provider. Direct competitor to Optum UK's EPR and ScriptSwitch/Population360 prescribing tools in primary care.
Broad incumbents
- Dedalus: European health IT group offering EPR, diagnostics, and integrated care solutions with UK NHS customers. Competes with Optum UK across EPR and integrated care system contracts.
- Philips Healthcare: Global healthcare technology and imaging vendor serving NHS hospitals with radiology and cardiology solutions. Broader incumbent comparable to Optum UK's enterprise imaging offerings.
- GE HealthCare: Global enterprise imaging and PACS incumbent with broad NHS presence. Overlaps with Optum UK's radiology and cardiology imaging portfolio, though GE operates across a much wider medical equipment portfolio.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Optum UK social profiles
Digital presenceOptum UK compliance and trust
Trust signalCompliance4 records
Optum UK financial estimates
Financial estimateRevenue estimate
Valuation estimate
Optum UK leadership team
Management profileNumber of profiles
Profiles4 records
Optum UK subsidiaries and ownership
Company hierarchySubsidiaries2 records
Optum UK funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Optum UK M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Optum UK
What does Optum UK do?
Optum UK provides health technology and advisory services to the UK NHS, including Electronic Patient Record strategy, implementation, optimisation, and informatics services; enterprise medical imaging solutions covering radiology, cardiology, and mammography delivered via the cloud-native Stratus Imaging platform built on Google Cloud; Population Health Management intelligence and analytics; and medicines optimisation tools including Population360 and ScriptSwitch prescribing decision support systems. The company sells these offerings primarily to NHS Trusts, Integrated Care Boards, Primary Care Networks, and Clinical Commissioning Groups through accredited procurement frameworks.
Is Optum UK a public or private company?
Optum UK is a private company. It is classified as corporate owned and is currently operating.
When was Optum UK founded?
Optum UK was founded in 2002. It employs 11 to 50 people.
Where is Optum UK based?
Optum UK is headquartered in London, United Kingdom, in the Europe region.
How does Optum UK make money?
Four revenue lines are on record. NHS Commissioning Support Services are the primary driver. The others are enterprise Imaging Solutions, EPR Implementation Services and medicines Optimisation Tools.
Who are Optum UK's main competitors?
Direct peers on record are TPP, Sectra, Epic Systems, System C Healthcare, Oracle Health (Cerner), Agfa HealthCare and EMIS Health. Broad incumbents are Dedalus, Philips Healthcare and GE HealthCare.
Does Optum UK have an API?
No public API is recorded for Optum UK.
What industry is Optum UK in?
Optum UK's product category is Healthcare IT Services. Its primary akta.pro industry code is HLACAFAG, Medical-Grade Device Connectivity & Device Management (MDM), with a secondary code of HLALABAL, Virtual Pharmacy & Medication Management Integration Platforms. Its NAICS code is 621512 and its SIC code is 3841.