Township of Otonabee-South Monaghan

What Township of Otonabee-South Monaghan does

The Township of Otonabee-South Monaghan (operating as OSM Township) is a lower-tier municipal government incorporated under the Ontario Municipal Act, located in Keene within Peterborough County, Ontario. It delivers the full range of statutory municipal services to residents, property owners, businesses, and developers within its boundaries, including fire protection (volunteer fire department across four fire stations), emergency preparedness, public works and road maintenance, building and planning (via the Cloudpermit online platform), waste management (curbside collection plus the Drummond Line Waste Transfer Station), two municipal drinking water systems (Elgeti-Crystal Springs and Keene Heights, operated by Ontario Clean Water Agency), property tax administration, parks and recreation, and quadrennial municipal elections. The Township also runs community programs such as the OSM Food Cupboard serving both OSM residents and neighboring Hiawatha First Nation residents, and coordinates with Peterborough County, the OPP, Lakelands Public Health, and Otonabee Conservation on shared services.

The Township's technology layer is composed of procured SaaS rather than proprietary systems: Cloudpermit for building permits, osm.burnpermits.com for burn permits, Paymentus for online tax and invoice payments (2.25% credit, 1.25% debit), Voyent Alert! for mass emergency and community notifications (mobile app, SMS, email, voice), the Govstack website platform, and pre-authorized debit for monthly or installment property tax billing. New digital channels were added in 2026 with online marriage licence applications launched February 5, 2026. Compliance frameworks include MFIPPA / FIPPA for privacy, AODA with a Multi-Year Accessibility Plan 2026-2030, and the Clean Water Act, 2006 for source water protection. The 2024-2027 Corporate Strategic Plan sets five strategic priorities and is currently guiding planning work such as the Parks & Recreation Master Plan with Sierra Planning and Management.

Revenue is derived from property taxes (the largest component, with bills split among education, County, and Township levies), user fees at the Drummond Line Transfer Station (unit-priced garbage bags, building material loads, appliances, furniture), building permit fees (cost-recovered), marriage licence fees, FOI request fees, and pass-through online payment processing charges. The Township publishes an annual Consolidated Budget (e.g., 2025) and audited financial statements; capital projects are tendered through a Bids & Tenders process (e.g., Drain Bros. engaged May-July 2026 for the Matchett Line and Mahood Road improvement project). There is no commercial growth mandate — the operating model is sustainable service delivery funded by a mandatory tax base and modest user fees.

Name

Township of Otonabee-South Monaghan

Legal name

Township of Otonabee-South Monaghan

Website

https://osmtownship.ca

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

The Township of Otonabee-South Monaghan (OSM Township) is a lower-tier municipal government in Peterborough County, Ontario, delivering statutory local services — fire protection, public works, building permits, waste management, water systems, property tax administration, parks and recreation, and elections — to residents, property owners, and businesses within its boundaries.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Environmental Quality Programs (9241), Water, Sewage and Other Systems (2213), Services to Buildings and Dwellings (5617)

SIC

Services-Management Services (8741), Refuse Systems (4953), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Solid Waste & Recycling Services Administration (BPAIACAH), Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Property tax administration
• Building permit services
• Waste management services
• Recreation facilities management

Headquarters

HQ city

Keene

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Property Taxes: The primary revenue source for the Township. Property tax bills have three components: education taxes (set by Province of Ontario), County of Peterborough taxes (set by the County), and Township taxes (set by the Township based on annual budget). Township taxes fund services including Fire, Police and Emergency Services, Libraries, Parks and Recreation, Planning and Economic Development, Property Standards and By-Law Enforcement, Public Works and Road Maintenance, and Waste Management.
2. User Fees and Service Charges: Various user fees including building permit fees, burn permit fees (currently no fee), transfer station fees, marriage licence fees, fire reports, file searches, and other administrative fees. Garbage collection is a user-pay system in OSM Township.
3. Building Permit Fees: Building Department is funded through building permit fees. Applications and permits are processed through Cloudpermit online system.
4. Transfer Station Fees: Fees collected at the Drummond Line Waste Transfer Station for various materials including garbage bags, building materials, appliances, furniture, and other disposal items. Electronics recycling available through Quantum Lifecycle Partners.
5. Online Payment Processing Fees: Credit card payment processing fees charged by Paymentus: 2.25% for VISA or MasterCard credit, 1.25% for VISA or MasterCard debit.
6. Freedom of Information Fees: $5.00 application fee for Freedom of Information requests, plus additional processing fees depending on nature of request. Fee estimates provided if processing fees exceed $25; deposits required if over $100.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

The Township of Otonabee-South Monaghan is a lower-tier municipal government that delivers statutory local services to residents, property owners, and businesses within its boundaries. Core offerings include fire protection and emergency response, building/planning permits, property tax billing and collection, parks and recreation, public works (roads, water, waste), waste management through curbside collection and the Drummond Line Transfer Station, elections administration, and community wellness programs including the OSM Food Cupboard.

Product overview

The Township of Otonabee-South Monaghan provides a comprehensive suite of municipal government services through its website and in-person operations. The service portfolio includes Building & Planning Services (with Cloudpermit online permits), Fire Department Services (with Burnpermits.com for digital burn permits), Recreation Parks & Facilities management, Public Works infrastructure maintenance, Property Tax Administration (via Paymentus for online payments), Municipal Elections, Administration & Clerk's Services, Financial Management, Waste Management (via the Drummond Line Transfer Station with Emterra Environmental and Quantum Lifecycle Partners for recycling), Municipal Water Systems (operated by Ontario Clean Water Agency), and Community Services including the OSM Food Cupboard. The township uses Voyent Alert! for emergency communications and Govstack for its website platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Building & Planning Services Municipal building permit issuance, inspections, and planning services for new construction, renovations, and zoning compliance, with applications handled through the Cloudpermit online permit system.
• Fire Department Services Fire suppression, prevention, and education services including volunteer firefighter recruitment, burn permits via osm.burnpermits.com, fire safety inspections, and public education programs across four fire stations.
• Recreation, Parks & Facilities Management of municipal parks, recreational facilities, fields, and recreation programs, including online facility booking and the Parks & Recreation Master Plan development.
• Public Works Services Infrastructure maintenance including Township roads, parking, water system oversight, garbage collection coordination, recycling, and waste transfer station operations in coordination with County and provincial authorities.
• Property Tax Administration Assessment, billing, and collection of municipal property taxes for education, County of Peterborough, and Township levies, with payment options including Paymentus online, pre-authorized debit, telephone banking, and in-person methods.
• Municipal Elections Administration of quadrennial municipal and school board elections with online and phone voting options, voter registration, candidate nomination, and third-party advertising registration; next election October 26, 2026.
• Administration & Clerk's Services Municipal administration including marriage licences (online applications available as of February 5, 2026), Freedom of Information requests, accessibility compliance, land recognition, and staff directory management.
• Financial Management Annual operating and capital budgeting, financial reporting, financial statements, and asset management planning for the Township.
• Waste Management Curbside garbage collection, curbside recycling through Emterra Environmental under Circular Materials (CMO), and the Drummond Line Waste Transfer Station providing disposal, recycling, and reuse services including electronics recycling via Quantum Lifecycle Partners.
• Municipal Water Systems Ownership and oversight of two municipal drinking water systems — Elgeti-Crystal Springs in Stewart Hall and Keene Heights in Keene — both operated by Ontario Clean Water Agency, plus source water protection programs.
• Community Services & Wellness Health and safety programs including the OSM Food Cupboard food bank (serving OSM and Hiawatha First Nation residents), healthy homes resources, radon testing kits via Lakelands Public Health, well water testing, and emergency preparedness resources.

Quantifiable outcome

• Next municipal election scheduled for October 26, 2026
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature4 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Sierra Planning and ManagementcoreImplementation/ SI/ Consulting Partner · 1 January 2024Consulting firm commissioned to develop the Township's Parks & Recreation Master Plan. Engaged with community stakeholders, groups, sport organizations, and residents to identify needs, issues, and priorities for parks and recreation development.
• Ontario Clean Water Agency (OCWA)coreStrategic or Co-development PartnerOCWA operates the Township's two Municipal Drinking Water Systems: Elgeti-Crystal Springs in Stewart Hall and Keene Heights in Keene. Residents contact OCWA for water concerns such as low pressure or no water. Contact: 1-800-342-6442 or 1-888-695-1663.
• Peterborough Utilities GroupcoreStrategic or Co-development PartnerPeterborough Utilities Group maintains and operates the Burnham Meadows water system. 24-hour contact: 705-748-9300.
• Peterborough County Public Works DepartmentcoreStrategic or Co-development PartnerMaintains County Roads within the Township. Responsible for road maintenance of County roads and bridges. Contact: 705-775-2737.
• Ministry of TransportationcoreStrategic or Co-development PartnerMaintains Highway 7 and Highway 28 within the Township. Responsible for provincial highway infrastructure. Residents contact MTO for missing or damaged signs on provincial highways.
• Safe Harbour Developments Inc. (SHDI)minorStrategic or Co-development PartnerMaintains roads within the Burnham Meadows Subdivision (currently unassumed roads). Any road concerns or complaints should be sent directly to SHDI at 705-750-1116 Ext. 326.
• Drain Bros. (Construction Contractor)minorOthersConstruction contractor engaged for municipal infrastructure projects such as the Matchett Line and Mahood Road road improvement project (May 4, 2026 to July 31, 2026).
• Circular Materials / Emterra EnvironmentalcoreStrategic or Co-development PartnerPeterborough County's recycling program is now managed by Circular Materials (CMO) and delivered by Emterra Environmental. Weekly curbside recycling collection is provided to residents.
• Otonabee Conservation (ORCA)coreStrategic or Co-development PartnerOtonabee Conservation offers water programs to help residents understand water usage and protect local water sources. Contact: 705-745-5791. The Township is located in the Otonabee-Peterborough Source Protection Area which covers approximately 3,365 km².
• Peterborough County/City Paramedics (PCCP)coreStrategic or Co-development PartnerEmergency medical services provided through the County. County taxes help fund these services.
• Ontario Provincial Police (OPP)coreStrategic or Co-development PartnerPolice services provided through the Peterborough County OPP Detachment Board. Township has representation on the Detachment Board.
• Lakelands Public HealthcoreStrategic or Co-development PartnerPublic health services including the Evict Radon National Study with free radon test kits available to residents. Dr. Thomas Piggott serves as Medical Officer of Health and CEO.
• PaymentuscoreTechnology or IntegrationThird-party online payment platform for property tax and general invoice payments. Charges 2.25% fee for VISA/MasterCard credit and 1.25% for VISA/MasterCard debit.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Township of Selwyn: Adjacent lower-tier township in Peterborough County with a comparable rural/small-population service profile, similar reliance on volunteer fire, transfer station operations, and OCWA-managed water systems.
• Municipality of Trent Lakes: Adjacent Peterborough County municipality with comparable cottage-country demographics, reliance on volunteer fire, transfer station operations, and seasonal assessment-base dynamics.
• Township of Douro-Dummer: Adjacent Peterborough County township with a similar rural rate base, volunteer fire model, and dependence on county-level partnerships for policing and waste services.
• Township of Cavan Monaghan: Lower-tier township in Peterborough County with similar statutory service delivery, building/planning functions, and dependence on Peterborough County for upper-tier services.
• Township of Asphodel-Norwood: Lower-tier Peterborough County township of similar size and rural character, delivering the same suite of statutory municipal services including roads, waste, water oversight, and building/planning.
• City of Kawartha Lakes: Larger single-tier municipality in the broader region with comparable rural-urban mix, OCWA-managed water systems, and similar transfer station and waste management operations.
• Township of Hamilton (Northumberland County): Small rural Ontario township of comparable size delivering the standard lower-tier municipal service portfolio (fire, roads, waste, building, recreation) to a similar residential/rural rate base.
• Township of Alnwick/Haldimand: Rural Ontario township with comparable population scale, volunteer fire services, and reliance on contracted water and waste partners — a structural peer for OSM.

Broad incumbents

• City of Peterborough: Upper-tier urban centre in the same County whose planning, transit, and broader service ecosystem directly influences OSM's growth corridor and resident service expectations.
• County of Peterborough: Upper-tier government that OSM depends on for county roads, social services funding, and OPP detachment governance — relevant comparator for understanding the regional service architecture OSM operates within.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/osmtownship
• Facebookfacebook.com/OSMTownship
• LinkedInlinkedin.com/company/township-of-otonabee-south-monaghan

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Township of Otonabee-South Monaghan