What Øst 110-sentral IKS does

Øst 110-sentral IKS is an inter-municipal emergency dispatch company (IKS) established on April 1, 2018, owned by 29 municipalities across the Romerike, Follo, and Østfold regions of Norway. Operating as the country's second-largest 110-sentral, the company staffs a 24/7 dispatch center handling all emergency messages regarding fire, accidents, and other incidents within the fire and rescue service's area of responsibility, covering approximately 797,000 residents served by 10 fire departments. The organization is co-located with the Øst Police District operations center in modern facilities in Ski town center, enabling coordinated cross-service emergency response.

The company delivers two interconnected core services. The first is 110-sentral Operations, the primary emergency dispatch service receiving and responding to fire and rescue emergency notifications. The second is the Alarmtjeneste (Alarm Service), which provides automatic fire alarm monitoring and rapid dispatch for connected property owners. Alarm customer administration is handled by the local fire departments, which contract with property owners and connect them to the 110-sentral via certified alarm transmitters supplied by approved providers (xsecure.no, addsecure.no, Elotec.no). The technology stack is a conventional dispatch-and-telephony platform with no disclosed proprietary software products, APIs, or AI components.

As a Norwegian inter-municipal company, Øst 110-sentral IKS is funded primarily through owner-municipal contributions proportional to population, supplemented by alarm-customer fees administered via local fire departments. The entity operates 12 employees, has no subsidiaries, no venture or PE funding, no acquisitions, and no disclosed revenue. Its competitive position is structurally defined by its statutory mandate as part of Norway's national 110 emergency infrastructure rather than by commercial differentiation, and its service area and customer base are fixed by ownership and regulatory designation.

Name

Øst 110-sentral IKS

Legal name

Øst 110-sentral IKS

Website

https://ost110.no

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

Øst 110-sentral IKS is Norway's second-largest inter-municipal 110-sentral, providing 24/7 fire and rescue emergency dispatch plus automatic alarm monitoring for 29 municipalities and ~797,000 residents across Romerike, Follo, and Østfold.

Ownership category

akta.pro rank

Product category

Emergency Services and Fire Dispatch

NAICS

Fire Protection (92216)

akta.pro primary industry

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD)

akta.pro secondary industries

System Monitoring & Dispatch Services (Fire/CO Alarm Monitoring) (HSAHAFAF), Fire Alarm Monitoring & Dispatch (BPAKAFAC)

Keywords

• Emergency dispatch services
• Fire alarm monitoring
• Inter-municipal cooperation
• 110 emergency response
• Public safety coordination

Headquarters

HQ city

Ski

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Distribution channels2 records

Core offering

Øst 110-sentral IKS operates an emergency fire dispatch center (110-sentral) covering the Romerike, Follo, and Østfold regions in Norway. Founded on April 1, 2018, the company is co-located with the Øst Police District operations center in Ski and serves approximately 797,000 residents across 10 fire departments. In addition to emergency dispatch, the company provides alarm monitoring services for both residential and commercial customers.

Product overview

Øst 110-sentral IKS operates as an emergency dispatch center providing two interconnected core services: (1) The 110-sentral Operations service that receives and handles emergency calls for fire, accidents, and other incidents across 29 municipalities in Romerike, Follo, and Østfold regions covering approximately 797,000 residents; and (2) The Alarm Services (Alarmtjeneste) that monitors automatic fire alarms from alarm customers and dispatches fire departments accordingly. The alarm service integrates with local fire departments who handle alarm administration, while alarm signal monitoring and fire department dispatch is managed through the central. The organization is co-located with the police operations center in Ski.

Differentiator

Problem solved

Functional benefit

Products and services

• 110 Emergency Fire Dispatch Service
• Fire Alarm Monitoring Service

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

One partnership is on record.

• Øst Politidistrikt (Øst Police District)coreStrategic or Co-development PartnerCo-located with police operations center in new and modern facilities in Ski town center. The 110-sentral operates in the same building as the police operations center, enabling coordinated emergency response across fire rescue and police services.

Scale indicators3 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Nord 110-sentral: Northern Norway 110 PSAP serving Nordland. Same Norwegian 110 dispatch function, fire-department coordination and alarm-monitoring integration model as Øst 110, but operating in a far northern, lower-density geography.
• Sør-Øst 110-sentral IKS: Another large Norwegian inter-municipal 110 PSAP covering the southeastern counties (Buskerud, Vestfold, Telemark, Agder). It operates the same statutory fire 110 dispatch mandate as Øst 110, with the same IKS ownership model and similar alarm-monitoring, municipality-coordination and 24/7-call-center operating profile.
• Midt-Norge 110-sentral IKS: Central Norway 110 PSAP covering Trøndelag. Comparable inter-municipal emergency-dispatch mandate, multi-municipality owner base and alarm-tjeneste product offering, making it one of the closest structural and operational peers to Øst 110.
• Oslo 110-sentral: The Oslo municipal 110 PSAP, focused on the capital region. Performs the identical Norwegian statutory function of receiving 110 fire calls and dispatching fire resources, providing a high-density direct peer benchmark for Øst 110's own metropolitan-grade coverage areas like Follo.
• Vest 110-sentral: Regional Norwegian 110 PSAP serving the Vestland county area around Bergen. Direct functional peer: receives 110 fire calls, coordinates fire dispatch, integrates alarms and works with multiple local fire departments under the same national framework as Øst 110.

Emerging players

• Verisure (Securitas Direct): Large commercial monitored-alarm operator serving Norwegian households and small businesses. Partially overlapping with Øst 110's automatic-fire-alarm monitoring scope on the private side, and a counterparty/adapter of fire signals into the public 110 PSAP network.
• Securitas Fire (Norway): Commercial fire-safety service provider in Norway including monitored fire-alarm services. Adjacent emerging peer to Øst 110's Alarmtjeneste product on the private-market side; competes for commercial-property monitoring relationships that are also routed through municipal fire departments to the 110 central.

Broad incumbents

• Frequentis AG: Austrian-headquartered global supplier of control-center and dispatch solutions used by public-safety PSAPs and emergency-services organizations across Europe, including Scandinavian 110/112 centers. Comparable as an enabler/incumbent in the same emergency-dispatch technology stack Øst 110 depends on.
• Motorola Solutions: Global incumbent in mission-critical communications, command-center software and emergency-dispatch platforms (e.g., CommandCentral, CAD) widely used by PSAPs. Sets the competitive benchmark for the CAD/recording/integration layer that any modern 110 central like Øst operates on.
• Hexagon Safety, Infrastructure & Geospatial: Provider of public-safety CAD, GIS and incident-response software (HxGN OnCall) used by emergency dispatch centers in Europe and globally. Broad incumbent peer to Øst 110 on the software side of dispatch operations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/%C3%B8st-110-sentral-iks

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Øst 110-sentral IKS