DC Office of Tax and Revenue

What DC Office of Tax and Revenue does

The DC Office of Tax and Revenue (OTR) is the District of Columbia government agency responsible for tax collection and revenue administration, operating under the Office of the Chief Financial Officer (OCFO). It administers individual income tax, corporate and unincorporated business franchise tax, sales and use tax, real property tax, personal property tax, withholding tax, estate and fiduciary tax, partnership tax, and a range of excise taxes (alcoholic beverage, motor vehicle fuel, cigarette, sports wagering, ballpark). OTR is led by DC CFO Glen Lee with operational oversight from Interim Deputy CFO Radee Skipworth (appointed 2024), and includes a Taxpayer Advocate function staffed by Paul Smith.

OTR's core technology asset is the MyTax.DC.gov online portal, which supports electronic filing, payment processing, refund tracking, account management, and secure messaging for individual, business, and real property taxpayers. The portal is complemented by a renovated Walk-In Customer Service Center at the John Wilson Building (reopened August 2025), three partner form-distribution locations, a phone contact center at (202) 727-4TAX, and paper/mail channels. OTR also operates the Tax Talk DC educational podcast in partnership with the DC Office of Cable Television, broadcast on DC Radio 96.3HD4 and hosted on YouTube. Software vendors are onboarded via the Software Developer Information Portal for e-file participation; the agency does not offer a public API. Tax refund disbursements are processed through US Bank ReliaCard prepaid cards.

As a public-sector agency, OTR does not generate commercial revenue. It is funded through the District's budget and is fee-free for core tax administration services. It serves five primary segments — individual taxpayers, business owners, tax professionals, real property owners, and estate/fiduciary filers — across the District of Columbia only. Reported headcount is 43 employees, though this figure appears low for an agency administering all DC taxes and should be treated cautiously.

Name

DC Office of Tax and Revenue

Legal name

District of Columbia Office of Tax and Revenue

Website

https://otr.cfo.dc.gov

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The DC Office of Tax and Revenue is the District of Columbia government agency that administers individual income, business franchise, sales and use, real property, and excise tax collection and compliance, serving DC residents, businesses, tax professionals, and property owners through the MyTax.DC.gov portal and in-person service centers.

Ownership category

akta.pro rank

Product category

Government Tax Administration Services

NAICS

Public Finance Activities (921130), Other General Government Support (92119)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industry

Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

• Tax administration services
• Government tax collection
• Tax filing portal
• Business franchise tax
• Real property tax

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Distribution channels5 records

Marketing channels12 records

Core offering

The DC Office of Tax and Revenue (OTR) is the District of Columbia government agency responsible for administering and collecting all DC taxes. It provides online tax filing through MyTax.DC.gov, in-person customer service at Walk-In Centers, paper and electronic tax forms, payment processing, refund disbursement, and taxpayer advocacy services covering individual income, business franchise, real property, sales and use, withholding, and various excise taxes.

Product overview

DC Office of Tax and Revenue operates a unified platform-centered service model centered on MyTax.DC.gov for electronic tax filing and payment. The core offerings include Individual Income Tax Forms (D-40/D-40B) for personal filers, Unincorporated Business Franchise Tax Forms (D-30) for unincorporated businesses, and Corporate Business Franchise Tax Forms (D-20) for corporations. Additional tax services span Sales & Use Tax, Real Property Tax, Personal Property Tax, Withholding Tax, Fiduciary Tax, Partnership Tax, Estate/Inheritance Tax, Motor Fuel Tax, and Tobacco Excise Tax. Supporting services include the Tax Talk DC educational podcast, Walk-In Customer Service Centers, Clean Hands Certificates for business licensing, Power of Attorney submissions, and a Software Developer Information Portal for e-file participation.

Differentiator

Problem solved

Functional benefit

Brands

• MyTax.DC.gov: OTR's online tax system for filing returns, checking refund status, and managing taxes
• Tax Talk DC

Products and services

• MyTax.DC.gov Online Portal

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Three partnerships are on record, tiered minor.

• DC Office of Cable Television, Film, Music and Entertainment (OCTFME)minorStrategic or Co-development PartnerOTR collaborates with OCTFME to produce the Tax Talk DC podcast series, providing District residents with accessible tax information through monthly interviews with subject-matter experts.
• DC Radio 96.3HD4minorChannel Partner/ Reseller/ DistributorBroadcast partner for Tax Talk DC podcast. Airs episodes on Tuesdays at 2 pm as part of the dcradio.gov network.
• YouTubeminorChannel Partner/ Reseller/ DistributorPlatform for hosting and distributing Tax Talk DC podcast episodes and related educational content for on-demand viewing.

Recent moves6 records

Expansion highlights5 records

Direct peers

• Virginia Department of Taxation: Virginia's state tax collection agency administering individual income, corporate, sales, withholding, and real estate taxes. Closely comparable to OTR in jurisdictional scope, mix of tax types, and online taxpayer self-service model.
• Philadelphia Department of Revenue: City-level tax collection agency for Philadelphia administering the City Wage Tax, Business Income & Receipts Tax, and real estate taxes. Directly comparable municipal peer with similar urban tax-type mix and small-to-mid scale operations.
• NYC Department of Finance: Municipal tax and revenue agency for New York City administering business, property, and personal income taxes at the city level. Most directly comparable municipal peer to OTR given similar urban jurisdictional scope and city-level rather than state-level mandate.
• Maryland Comptroller of Maryland: State-level tax administration agency responsible for collecting individual income, business, sales, and property-related taxes in Maryland. Directly comparable to OTR as a neighboring sub-national revenue agency with similar mandate, taxpayer base profile, and digital portal (MarylandTaxes.gov) structure.
• Chicago Department of Finance: Municipal tax administration agency for the City of Chicago handling business licensing, taxes, and revenue collection. Comparable peer operating at a similar urban jurisdictional level with overlapping taxpayer segments.

Broad incumbents

• California Franchise Tax Board: California's state tax agency administering personal income, corporate franchise, and various business taxes. Comparable to OTR in mandate and franchise-tax focus but operates at vastly greater scale and serves as a technology leader among state revenue agencies.
• Internal Revenue Service (IRS): Federal U.S. tax administration agency that collects federal income, payroll, and excise taxes. A broader incumbent that OTR interacts with through the State Exchange System for e-file coordination and federal tax compliance alignment.

Regional players

• Georgia Department of Revenue: State tax administration agency for Georgia administering individual income, corporate, sales and use, withholding, and motor fuel taxes. Functionally comparable to OTR's mandate though serving a regional/state jurisdiction rather than a single municipality.

Emerging players

• Avalara: Private-sector tax compliance automation platform serving businesses with sales tax calculation, filing, and remittance across thousands of jurisdictions including DC. Adjacent rather than direct competitor since OTR is the governmental tax authority, but increasingly relevant as businesses integrate compliance tooling with state/local revenue systems.

Others

• DC Office of the Chief Financial Officer (OCFO): Parent agency of OTR within the District of Columbia government, responsible for overall financial management including budgeting, accounting, and treasury. Indirectly comparable as the governing body that OTR reports into and through which its budget and policy direction flow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/MyTaxDC
• YouTubeyoutube.com/channel/UC8bbPgZWSs25HS_ZQQA412w
• Facebookfacebook.com/MyTaxDC
• LinkedInlinkedin.com/company/otr-dc
• Instagraminstagram.com/MyTaxDC

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about DC Office of Tax and Revenue