Owen Sound Police Service

What Owen Sound Police Service does

The Owen Sound Police Service (OSPS) is a municipal police agency operating under Ontario's Community Safety and Policing Act (CSPA), headquartered at 922 2nd Avenue West in Owen Sound, Ontario, Canada. The agency provides 24-hour policing services to residents, businesses, and visitors within the City of Owen Sound through 911 emergency response, a non-emergency line, online crime reporting, and in-person services at the headquarters. OSPS operates specialty units including Criminal Investigations, Forensic Identification, the Community Oriented Response Unit (CORE), the Mobile Mental Health and Addiction Response Team (MMHART), and the Owen Sound Emergency Communications Centre (OSECC), which functions as a regional Public Safety Answering Point.

OSECC is a regional 911 and dispatch infrastructure that serves 6 police services and more than 40 fire departments across 28 municipalities, 2 First Nations communities, and 4 counties (Grey, Bruce, Huron, Perth), reaching over 370,000 residents. The platform uses Computer Aided Dispatch, NG911 hosted solution capabilities, T911 text messaging for the deaf and hard-of-hearing community, and Automated Licence Plate Recognition (ALPR) on cruisers integrated with Ontario Ministry of Transportation and Canadian Police Information Centre hot lists.

OSPS is funded primarily through municipal taxation under the City of Owen Sound with oversight by a five-member civilian Police Service Board. Revenue is supplemented by transaction-based service fees for police record checks, fingerprinting, collision and occurrence reports, Freedom of Information requests, paid duty officer requests, and false alarm fines, with the fee schedule updated April 1, 2024 under By-Law No. 2024-02. The agency was founded in 1857 and is currently led by the 16th Chief of Police, Craig Ambrose.

Name

Owen Sound Police Service

Legal name

Owen Sound Police Service

Website

https://owensoundpolice.com

Company type

Private

Founded year

1857

Operating status

Operating

Headcount range

11–50 employees

Short description

The Owen Sound Police Service is a municipal police agency in Owen Sound, Ontario providing 24-hour law enforcement, regional 911 dispatch via OSECC to 370,000+ residents across four counties, and specialized units including mental health co-response, criminal investigations, and forensic identification.

Ownership category

akta.pro rank

NAICS

Police Protection (922120)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD), Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL)

Keywords

• Municipal police services
• Emergency communications dispatch
• 911 PSAP services
• Crime reporting and records
• Community safety programs

Headquarters

HQ city

Owen Sound

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Municipal Police Services: The Owen Sound Police Service is a municipal police agency operating under the Community Safety and Policing Act. As a public police service, it is funded through municipal taxes and provides police services to the City of Owen Sound.
2. Service Fees: The service generates revenue through various service fees including police record checks, fingerprinting services, collision reports, occurrence reports, FOIA requests, and other administrative services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Owen Sound Police Service is a municipal police agency that delivers 24-hour community-based policing, emergency response, crime prevention, and victim support to the City of Owen Sound. It operates the Owen Sound Emergency Communications Centre (OSECC), a regional PSAP providing 911 call-taking and dispatch services for 6 police services and more than 40 fire departments across Grey, Bruce, Huron, and Perth counties. The service also offers administrative public services including police record checks, fingerprinting, collision reporting, alarm management, paid duty officer requests, freedom of information requests, and records suspension processing.

Product overview

Owen Sound Police Service is a municipal police agency providing comprehensive law enforcement and public safety services within the City of Owen Sound. The service operates as a unified police force offering core public safety services including crime reporting, collision reporting, alarm management, fingerprinting, police record checks, and victim support. Specialized units include the Community Oriented Response Unit (CORE), Mobile Mental Health and Addiction Response Team (MMHART), Criminal Investigations, and Forensic Identification. The Owen Sound Emergency Communications Centre (OSECC) serves as a regional PSAP dispatching for multiple police and fire services across four counties. Additional community programs include the Citizens' Police Academy and Youth In Policing Initiative (YIPI). The service utilizes technology including Automated Licence Plate Recognition (ALPR) for traffic enforcement.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• OSECC provides 911 services for 6 police services and 40+ fire departments across 4 counties
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

13 partnerships are on record, tiered core.

• Canadian Mental Health Association (CMHA)coreStrategic or Co-development PartnerCMHA partners with OSPS on the Mobile Mental Health and Addiction Response Team (MMHART), providing crisis workers who respond alongside trained police officers to calls involving mental health and addiction issues. The team supports individuals with finding housing, accessing mental health or addiction supports and treatment services.
• Brightshores Health System (formerly Grey Bruce Health Services)coreStrategic or Co-development PartnerBrightshores Health System partners with OSPS for mental health and addiction services. The hospital provides psychiatric support and addiction treatment services that MMHART connects individuals to. Crisis services are available 24/7 across all Emergency Departments in Grey Bruce.
• Victim Services Bruce Grey PerthcoreStrategic or Co-development PartnerVictim Services Bruce Grey Perth operates in partnership with emergency services and community agencies to help victims of crime and tragic circumstance. Contact: 866-376-9852
• City of Owen Sound By-Law EnforcementcoreStrategic or Co-development PartnerCity of Owen Sound By-Law Enforcement handles by-law complaints including parking and noise. OSPS provides support for urgent by-law complaints when By-Law Officers are not scheduled.
• Crime Stoppers of Grey Bruce Inc.coreStrategic or Co-development PartnerCommunity-based program combining police, media, and public in cooperative effort to solve crime. Anonymous tips can be submitted via 1-800-222-TIPS (8477) or secure Web Tip at crimestop-gb.org.
• Bruce Grey Child and Family ServicescoreStrategic or Co-development PartnerChild and family services agency dedicated to quality of life, safety and wellbeing of vulnerable children and youth. Contact: 519-371-4453 or 1-855-322-4453.
• M'Wikwedong Indigenous Friendship CentrecoreStrategic or Co-development PartnerIndigenous friendship centre providing culturally appropriate services to Indigenous community members in Owen Sound area. Contact: 519-371-1147.
• Accident Support ServicescoreStrategic or Co-development PartnerOSPS works in collaboration with Accident Support Services to provide efficient and effective collision reporting through the Collision Report Centre (CRC) located at 922 2nd Avenue West.
• Victim/Witness Assistance Program (V/WAP)coreStrategic or Co-development PartnerV/WAP provides information and assistance to support participation in criminal court process. Services for victims and witnesses of intimate partner abuse, child abuse, sexual assault, human trafficking, and families of homicide victims.
• The Women's Centre Grey BrucecoreStrategic or Co-development PartnerWomen's centre providing support services including crisis lines (519-371-1600, 1-800-265-3722) and text support (226-974-0755). Contact: 519-376-0755.
• Women's House Serving Bruce and GreycoreStrategic or Co-development PartnerSupport services for women including support line (519-396-9655), toll free (1-800-265-3026), and Sexual Assault Support Line (1-866-578-5566).
• Keystone Child, Youth & Family ServicescoreStrategic or Co-development PartnerDesignated Lead Agency for Children's Mental Health in Grey and Bruce Counties providing free services and support to youth and families since 1974. Contact: 519-371-4773 or 1-800-567-2384.
• Grey County Community ServicescoreStrategic or Co-development PartnerCounty services including social services, long-term care, housing, early learning and child care. Contact: 519-376-2205 or 1-800-567-4739.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Peel Regional Police: Ontario regional police service providing municipal-style policing under the same Community Safety and Policing Act as OSPS. Directly comparable in governance structure, statutory mandate, specialty units, and dispatch operations, with overlap in community co-response program design.
• Halton Regional Police: Ontario regional police service under the CSPA providing municipal-style policing with comparable specialty units, communications infrastructure, and community partnerships. Direct peer in service scope and regulatory framework.
• Hamilton Police Service: Ontario municipal police service under the CSPA providing patrol, criminal investigations, and community programs of comparable size and mandate to OSPS. Direct peer given shared Ontario municipal policing statutory framework.
• Barrie Police Service: Ontario municipal police service operating under the Community Safety and Policing Act, comparable in size, mandate, and service-line portfolio to OSPS. Direct peer as a mid-sized Ontario municipal police agency.
• Niagara Regional Police: Ontario regional police service under the CSPA serving a multi-municipality region. Comparable in serving multiple municipalities simultaneously, and in dispatch/consolidation model analogous to OSECC's regional PSAP operations.
• Durham Regional Police: Ontario regional police governed under the same Community Safety and Policing Act. Comparable in mandate, specialty units (criminal investigations, forensics, K9), and PSAP-style communications centre operations similar to OSECC.
• York Regional Police: Ontario regional police service operating under the CSPA with comparable specialty units, regional communications, and community partnerships. Directly comparable in service portfolio and operational scale relative to municipalities served.
• Waterloo Regional Police: Ontario regional police service operating under the same legislative framework as OSPS, with comparable specialty units, communications centre, and community co-response program offerings. Direct peer in mandate and operational design.

Broad incumbents

• Toronto Police Service: Largest municipal police service in Canada, operating under Ontario policing legislation (same CSPA framework as OSPS). Directly comparable as a Canadian municipal police agency providing patrol, criminal investigations, and emergency communications, but at significantly larger scale with broader funding and jurisdiction.

Others

• Vigilant Solutions (Motorola Solutions): Provider of Automated Licence Plate Recognition (ALPR) and public-safety technology, comparable to OSPS because OSPS deploys ALPR on cruisers accessing Ontario MTO and CPIC hot lists. Adjacent as the supplier/ecosystem counterpart to OSPS's in-house ALPR usage.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/owensoundpolice
• YouTubeyoutube.com/channel/UCDnj80x0ElHaZxJlV9aRrEA
• Facebookfacebook.com/OwenSoundPolice
• Instagraminstagram.com/owensoundpoliceservice/?hl=en
• LinkedInlinkedin.com/company/owen-sound-police-service

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Owen Sound Police Service